Kyriad Direct Soissons
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Summary of reviewsKyriad Direct Soissons stands out for its convenient location in a commercial area outside the city center, offering easy access to a variety of shops, restaurants and main roads. The hotel's proximity to a large shopping center and highways makes it practical for transit and layovers while maintaining a quiet, peaceful environment.
Guests have a mixed but generally positive view of the breakfast service, appreciating the variety and quality of items like fresh fruit, cereal and scrambled eggs. Although some felt the choices were limited and availability inconsistent, the overall experience was enhanced by friendly, attentive staff.
The dinner experience receives commendation for excellent meals and good restaurant service. However, occasional closures and high-priced, potentially microwaved food were noted as drawbacks. The lack of in-room hospitality trays further detracted from the dining experience.
Room experiences also vary with positive feedback highlighting cleanliness, spaciousness and comfort. Quiet, well-insulated rooms and charming features like vintage clawfoot bathtubs are appreciated. Yet, consistency in cleanliness and maintenance remains an issue with reports of mold, unpleasant odors and outdated decor.
Cleanliness overall is described as reasonable but in need of improvement, especially concerning bathroom upkeep and minor repairs. Guests appreciate the warmth and professionalism of the staff, who significantly enhance their stay with friendly, attentive service, particularly at reception.
WiFi experiences are mixed with some guests finding the connection satisfactory while others struggle with weak signals and poor connectivity. Parking, however, is a strong point with convenient, secure and free options available, catering to the needs of various travelers.
For families, the hotel provides good value with suitable accommodations and a quiet, friendly atmosphere. Bed comfort receives mixed reviews with some praising the quality and size while others note issues with worn, uncomfortable mattresses and a need for additional attention to detail.
Accessibility is generally good with ground-floor rooms and accessible bathrooms, though certain areas could benefit from further adaptation. The hotel is also dog-friendly, welcoming pets with provisions like water bowls and nearby pet-friendly amenities, albeit with some room for service quality improvements.
Overall, Kyriad Direct Soissons delivers a satisfactory stay for many guests, particularly excelling in location, staff friendliness and parking, but has room for improvement in areas like cleanliness, bed comfort and dining options.
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Guests have a mixed but generally positive view of the breakfast service, appreciating the variety and quality of items like fresh fruit, cereal and scrambled eggs. Although some felt the choices were limited and availability inconsistent, the overall experience was enhanced by friendly, attentive staff.
The dinner experience receives commendation for excellent meals and good restaurant service. However, occasional closures and high-priced, potentially microwaved food were noted as drawbacks. The lack of in-room hospitality trays further detracted from the dining experience.
Room experiences also vary with positive feedback highlighting cleanliness, spaciousness and comfort. Quiet, well-insulated rooms and charming features like vintage clawfoot bathtubs are appreciated. Yet, consistency in cleanliness and maintenance remains an issue with reports of mold, unpleasant odors and outdated decor.
Cleanliness overall is described as reasonable but in need of improvement, especially concerning bathroom upkeep and minor repairs. Guests appreciate the warmth and professionalism of the staff, who significantly enhance their stay with friendly, attentive service, particularly at reception.
WiFi experiences are mixed with some guests finding the connection satisfactory while others struggle with weak signals and poor connectivity. Parking, however, is a strong point with convenient, secure and free options available, catering to the needs of various travelers.
For families, the hotel provides good value with suitable accommodations and a quiet, friendly atmosphere. Bed comfort receives mixed reviews with some praising the quality and size while others note issues with worn, uncomfortable mattresses and a need for additional attention to detail.
Accessibility is generally good with ground-floor rooms and accessible bathrooms, though certain areas could benefit from further adaptation. The hotel is also dog-friendly, welcoming pets with provisions like water bowls and nearby pet-friendly amenities, albeit with some room for service quality improvements.
Overall, Kyriad Direct Soissons delivers a satisfactory stay for many guests, particularly excelling in location, staff friendliness and parking, but has room for improvement in areas like cleanliness, bed comfort and dining options.
Hotel with Parking
Offers parking on site. Provides parking facilities for guests in Soissons. Features comfortable rooms and easy access to local attractions.
Cheap Hotel
This Kyriad Direct hotel in Soissons provides affordable accommodation with essential amenities. It's a suitable option for budget-conscious travelers exploring the area.
Family Friendly Hotel
Dog Friendly Hotel
Accessible Hotel
Guest Reviews
Kyriad Direct Soissons enjoys a convenient and well-placed location that suits various traveler needs. It is situated in a commercial area outside the city center, providing easy access to a range of shops and restaurants, making it an ideal choice for visitors seeking dining options and retail opportunities. The hotel's proximity to a large shopping center and main roads enhances its appeal for those traveling by car, offering practical access for transit and layovers. Notably, the location also allows for a quiet stay despite being near highways, delivering a peaceful environment for guests. The area is easy to find and navigate with straightforward access from national roads. While some guests noted the hotel's surroundings in a commercial estate and the roadside visibility issues, the overall sentiment reflects a favorable and practical geographic positioning for travelers visiting Soissons.
Guests' feedback on the breakfast at Kyriad Direct Soissons presents a mixed bag of opinions, largely centered around the themes of variety, quality and value for money. Many reviews highlight positive aspects such as a good, decent and even hearty breakfast with a varied buffet that includes fresh fruit, cereal and scrambled eggs. Some guests particularly appreciated the plentiful and delicious nature of the breakfast, noting that items were generally of good quality and quite generous.
On the other hand, there are recurring mentions of limited choices and occasional lapses in the availability of items like bread and pastries, especially if breakfast is taken later in the morning. Some guests felt that the breakfast was expensive relative to what was offered with several noting a lack of essential items and a scarcity of variety on certain days. The issue of cleanliness also cropped up with a few reviews mentioning that breakfast tables were not consistently cleared or cleaned.
Despite the occasional hiccups, many guests found the breakfast satisfactory and were pleased with the friendly and attentive staff. Overall, while the hotel manages to deliver a good start to the day for many, there's a clear indication that improvements in variety, availability and cleanliness could enhance the breakfast experience for all guests.
Guest reviews of Kyriad Direct Soissons highlight a mixed experience regarding the dinner offerings at the hotel. On the positive side, the restaurant service receives praise for being very good and guests appreciate the availability of an eat-as-much-as-you-like buffet at a nearby establishment. Additionally, some diners found the provided meals upon arrival to be excellent and commended the overall quality of the dining experience as superb.
However, there are notable concerns. The occasional closures of the hotel restaurant left some guests uninformed and necessitated alternate dining plans in town. The meals offered at the hotel are described as high-priced relative to their quality and there are mentions of microwave-cooked food rather than freshly prepared dishes. Guests also noted the absence of hospitality trays with basic amenities like a kettle, water and tea or coffee sachets in their rooms.
In summary, while there are commendations for certain aspects of the dining experience at Kyriad Direct Soissons, inconsistencies in restaurant operations and meal quality, along with a lack of in-room amenities, have led to mixed reviews.
Kyriad Direct Soissons offers a mixed experience when it comes to its rooms, receiving varied feedback from guests. On the positive side, many guests appreciated the spaciousness and comfort of the rooms with several highlighting the cleanliness and the presence of adequate equipment. Some rooms were noted to be generously sized with large bathrooms and certain rooms even featured a vintage clawfoot bathtub, adding a touch of charm. Guests frequently mentioned that the rooms were quiet and well-insulated from external noise, contributing to a peaceful stay.
However, there were significant concerns noted as well. Cleanliness was inconsistent with several reports of rooms and bathrooms not being properly cleaned, including issues with mold and unpleasant odors like cigarette and stale tobacco smells. The furniture and decor were often described as outdated and in need of refurbishment. Comfort-wise, some guests found the beds to be uncomfortable due to prominent springs and there were complaints about inadequate heating and air conditioning.
Additional amenities like a kettle, minibar and tea or coffee sachets were either missing or limited and some guests mentioned issues with room maintenance, including broken shutters, ineffective air conditioning and dated equipment that could benefit from an upgrade.
In summary, while the rooms at Kyriad Direct Soissons can offer a comfortable and quiet environment, attention to cleanliness, modern amenities and maintenance could significantly enhance the overall guest experience.
The bed situation at Kyriad Direct Soissons seems to be quite varied according to recent guest reviews. Many guests found the beds and bedding to be comfortable, highlighting the quality bedding and praising the good mattress conditions. There was also mention of very large beds which added to the overall comfort for some visitors.
However, there were conflicting opinions as well. Some reviews pointed out that the bedding was worn out with instances of old and squeaky beds. Problems with uncomfortable, stiff and occasionally broken mattresses were mentioned, indicating that the beds need updating or replacement. Guests also noted issues like springs being too prominent, which made for a less comfortable sleeping experience.
Despite these concerns, several visitors felt the quality-price ratio of the bedding was very good and minimal comfort was achieved. There were also additional comments about a lack of sockets near the beds and a preference for extra pillows, suggesting a need for more attention to detail in guest comfort provisions. Overall, while the experiences with the beds at Kyriad Direct Soissons vary, there is a general acknowledgment of both strengths and areas needing improvement.
Kyriad Direct Soissons receives mixed reviews regarding cleanliness. On the positive side, many guests found their rooms clean and pleasant, emphasizing the comfort of spotless beds and the general tidiness upon arrival. The hotel's overall cleanliness, including carpets and bathrooms, is often praised with many guests rating their rooms as very clean despite minor details needing attention. The staff's friendliness and attention are also highlighted positively.
However, there are notable negative remarks that potential visitors should be aware of. Some rooms were reported to be dirty with specific issues like stained duvets, dusty skirting boards and clogged shower heads. The condition of towels and bedding also drew criticism, alongside reports of rooms smelling strongly of tobacco. Bathrooms appeared to be a consistent concern with mentions of moldy seals and outdated fixtures.
The overall state of the hotel's facilities indicates that while the establishment is generally clean, it shows signs of aging and requires minor repairs and updates. Guests noted that cleanliness could vary depending on the staff present, impacting the experience. Inconsistent room maintenance, like uncleaned rooms on the second day and dirty stairways, were also mentioned.
Despite these issues, Kyriad Direct Soissons manages to maintain a reasonable level of cleanliness for many guests, though improvements are needed to meet all visitors' expectations.
The staff at Kyriad Direct Soissons consistently receive high praise for their friendliness, warmth and professionalism. Guests frequently commend the team for providing a welcoming atmosphere and attentive service. Whether upon arrival, during breakfast or at any other time of the day, the staff is often noted for being friendly, helpful and available. Their kind and humane approach significantly enhances the overall guest experience.
Although there are occasional mentions of minor communication issues and language barriers, the general sentiment remains overwhelmingly positive. The staff's willingness to assist and their warm demeanor leave a lasting impression on guests. The reception team, in particular, receives accolades for their approachable and accommodating nature, ensuring that travelers feel comfortable and well-cared-for throughout their stay.
The hotel’s personnel are often described as having exceptional interpersonal skills, contributing to a pleasant and professional environment. Notable mentions include the interim director and David's team, who are highlighted for their humanity and excellent service. Guests appreciate the staff's efforts to go the extra mile, creating a welcoming and friendly atmosphere, which significantly enhances the value of their stay.
Visitors to Kyriad Direct Soissons have shared mixed feedback about the WiFi service at the hotel. While a few guests found the internet connection to be great and satisfactory, many others reported issues such as weak signals, instability and poor or even non-existent WiFi in their rooms. Overall, WiFi quality appears to vary with some guests experiencing stable connectivity and others facing challenges.
Kyriad Direct Soissons offers a range of parking options that cater to various guest needs. Many reviewers noted the convenience of having parking available right in front of the hotel and even directly in front of their rooms. This proximity is appreciated by those looking for easy access to their vehicles. Secure and closed parking options are highlighted positively, providing peace of mind for guests concerned about safety. Additionally, the hotel provides plenty of free parking spaces, which is a significant advantage for budget-conscious travelers.
The large parking lot is mentioned as being spacious and accessible, although some guests have pointed out that the parking spaces can be somewhat small. While the parking lot is close to the rooms, a few reviewers mentioned that it is not closed at night and not always well-maintained. Despite these minor issues, the overall sentiment about the parking is positive with secure and convenient options frequently noted.
Situated in a commercial area, the hotel benefits from its location with parking conveniently available nearby. Overall, the parking facilities at Kyriad Direct Soissons are considered a strong aspect of the guest experience, blending security and accessibility with the added benefit of free parking spaces.
Kyriad Direct Soissons is recognized as a family-friendly hotel offering good value for money. Guests highlight its suitability for families with the hotel meeting specific needs such as providing separate rooms for children. The establishment has good accessibility features, including an accessible bathroom. It maintains a quiet and friendly atmosphere, further adding to the comfortable experience for parents and children alike.
Kyriad Direct Soissons presents mixed reviews regarding its accessibility for guests with disabilities. Positive feedback highlights that the hotel provides accessible ground floor rooms, facilitating ease of movement for those with mobility concerns. These rooms are conveniently built on a lower level, which is beneficial. Guests also appreciated the accessible bathroom facilities, as well as the overall good accessibility from the parking area.
However, there were some areas of concern. Certain reviews mentioned that the specialized rooms and bathrooms were not adequately adapted to meet disability needs. Additionally, there were complaints about some rooms not being suitable for disabled guests, particularly in relation to the bathroom configurations. While the hotel offers accessible rooms and has considered the placement of these rooms carefully, there are suggestions that renovations might be necessary to fully meet the needs of all disabled visitors. Overall, while there are positive aspects of accessibility at Kyriad Direct Soissons, there is room for improvement in specific areas to ensure a fully inclusive experience for all guests.
Kyriad Direct Soissons caters well to guests traveling with dogs, offering welcoming accommodations for furry companions. The hotel permits dogs and even provides water bowls, ensuring pets are taken care of during their stay. There is the convenience of nearby restaurants and shops, which can be useful for pet owners needing supplies or seeking dining options that also accommodate dogs.
However, some areas could use improvement, such as ensuring a consistent supply of breakfast items and providing an adequate number of clean towels. Additionally, there have been mentions of limited staffing impacting service quality. Despite these drawbacks, the overall dog-friendly nature of the hotel and the presence of nearby dog-friendly restaurants make it a viable option for travelers with pets.
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Location
Breakfast
On the other hand, there are recurring mentions of limited choices and occasional lapses in the availability of items like bread and pastries, especially if breakfast is taken later in the morning. Some guests felt that the breakfast was expensive relative to what was offered with several noting a lack of essential items and a scarcity of variety on certain days. The issue of cleanliness also cropped up with a few reviews mentioning that breakfast tables were not consistently cleared or cleaned.
Despite the occasional hiccups, many guests found the breakfast satisfactory and were pleased with the friendly and attentive staff. Overall, while the hotel manages to deliver a good start to the day for many, there's a clear indication that improvements in variety, availability and cleanliness could enhance the breakfast experience for all guests.
Dinner
However, there are notable concerns. The occasional closures of the hotel restaurant left some guests uninformed and necessitated alternate dining plans in town. The meals offered at the hotel are described as high-priced relative to their quality and there are mentions of microwave-cooked food rather than freshly prepared dishes. Guests also noted the absence of hospitality trays with basic amenities like a kettle, water and tea or coffee sachets in their rooms.
In summary, while there are commendations for certain aspects of the dining experience at Kyriad Direct Soissons, inconsistencies in restaurant operations and meal quality, along with a lack of in-room amenities, have led to mixed reviews.
Rooms
However, there were significant concerns noted as well. Cleanliness was inconsistent with several reports of rooms and bathrooms not being properly cleaned, including issues with mold and unpleasant odors like cigarette and stale tobacco smells. The furniture and decor were often described as outdated and in need of refurbishment. Comfort-wise, some guests found the beds to be uncomfortable due to prominent springs and there were complaints about inadequate heating and air conditioning.
Additional amenities like a kettle, minibar and tea or coffee sachets were either missing or limited and some guests mentioned issues with room maintenance, including broken shutters, ineffective air conditioning and dated equipment that could benefit from an upgrade.
In summary, while the rooms at Kyriad Direct Soissons can offer a comfortable and quiet environment, attention to cleanliness, modern amenities and maintenance could significantly enhance the overall guest experience.
Beds
However, there were conflicting opinions as well. Some reviews pointed out that the bedding was worn out with instances of old and squeaky beds. Problems with uncomfortable, stiff and occasionally broken mattresses were mentioned, indicating that the beds need updating or replacement. Guests also noted issues like springs being too prominent, which made for a less comfortable sleeping experience.
Despite these concerns, several visitors felt the quality-price ratio of the bedding was very good and minimal comfort was achieved. There were also additional comments about a lack of sockets near the beds and a preference for extra pillows, suggesting a need for more attention to detail in guest comfort provisions. Overall, while the experiences with the beds at Kyriad Direct Soissons vary, there is a general acknowledgment of both strengths and areas needing improvement.
Cleanliness
However, there are notable negative remarks that potential visitors should be aware of. Some rooms were reported to be dirty with specific issues like stained duvets, dusty skirting boards and clogged shower heads. The condition of towels and bedding also drew criticism, alongside reports of rooms smelling strongly of tobacco. Bathrooms appeared to be a consistent concern with mentions of moldy seals and outdated fixtures.
The overall state of the hotel's facilities indicates that while the establishment is generally clean, it shows signs of aging and requires minor repairs and updates. Guests noted that cleanliness could vary depending on the staff present, impacting the experience. Inconsistent room maintenance, like uncleaned rooms on the second day and dirty stairways, were also mentioned.
Despite these issues, Kyriad Direct Soissons manages to maintain a reasonable level of cleanliness for many guests, though improvements are needed to meet all visitors' expectations.
Staff
Although there are occasional mentions of minor communication issues and language barriers, the general sentiment remains overwhelmingly positive. The staff's willingness to assist and their warm demeanor leave a lasting impression on guests. The reception team, in particular, receives accolades for their approachable and accommodating nature, ensuring that travelers feel comfortable and well-cared-for throughout their stay.
The hotel’s personnel are often described as having exceptional interpersonal skills, contributing to a pleasant and professional environment. Notable mentions include the interim director and David's team, who are highlighted for their humanity and excellent service. Guests appreciate the staff's efforts to go the extra mile, creating a welcoming and friendly atmosphere, which significantly enhances the value of their stay.
Wi-Fi
Parking
The large parking lot is mentioned as being spacious and accessible, although some guests have pointed out that the parking spaces can be somewhat small. While the parking lot is close to the rooms, a few reviewers mentioned that it is not closed at night and not always well-maintained. Despite these minor issues, the overall sentiment about the parking is positive with secure and convenient options frequently noted.
Situated in a commercial area, the hotel benefits from its location with parking conveniently available nearby. Overall, the parking facilities at Kyriad Direct Soissons are considered a strong aspect of the guest experience, blending security and accessibility with the added benefit of free parking spaces.
Family
Accessible
However, there were some areas of concern. Certain reviews mentioned that the specialized rooms and bathrooms were not adequately adapted to meet disability needs. Additionally, there were complaints about some rooms not being suitable for disabled guests, particularly in relation to the bathroom configurations. While the hotel offers accessible rooms and has considered the placement of these rooms carefully, there are suggestions that renovations might be necessary to fully meet the needs of all disabled visitors. Overall, while there are positive aspects of accessibility at Kyriad Direct Soissons, there is room for improvement in specific areas to ensure a fully inclusive experience for all guests.
Dog Friendly
However, some areas could use improvement, such as ensuring a consistent supply of breakfast items and providing an adequate number of clean towels. Additionally, there have been mentions of limited staffing impacting service quality. Despite these drawbacks, the overall dog-friendly nature of the hotel and the presence of nearby dog-friendly restaurants make it a viable option for travelers with pets.
No, Kyriad Direct Soissons doesn't have any pool.
No, a spa isn't available at Kyriad Direct Soissons.
Yes, Kyriad Direct Soissons welcomes dogs.
Yes, parking facilities are available at Kyriad Direct Soissons.
No, Kyriad Direct Soissons doesn't have a gym.
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