Riverview Inn & Suites

Somerset 41.72782600, -71.19056700 , 1878 Wilbur Ave (Show on Map)
6.2
Rated


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Summary of reviewsRiverview Inn & Suites garners positive feedback for its prime location, which is praised for offering convenience and ease of access. The hotel is situated near major highways, making it easy to find and travel from. Its proximity to key areas like Newport, Providence and Fall River places beaches, restaurants and shopping within easy reach. Families appreciate the nearby kid-friendly facilities, while sports enthusiasts benefit from the closeness to ball fields. The pleasant river views and clean, quiet surroundings further enhance the location's appeal.

The staff at Riverview Inn & Suites consistently receive high marks for their friendliness and accommodating nature. Guests appreciate the politeness and professionalism, particularly at the front desk. The service quality is generally well-regarded with the staff working hard to ensure a pleasant stay despite occasional challenges.

The pool experience at Riverview Inn & Suites also receives accolades with many guests praising its cleanliness and the option of both indoor and outdoor pools. The warm water and pleasant size make it an enjoyable feature, especially for families and children. The indoor pool is a notable added bonus.

However, some aspects of the hotel experience have received mixed reviews. The breakfast offerings have significantly diminished, now typically limited to coffee, tea and occasionally some fruit or cookies, which has led to disappointment among guests expecting a more substantial morning meal.

Room quality varies with many guests appreciating the spaciousness and cleanliness. Some rooms have comfortable beds and functional air conditioning. Views from the balcony are often highlighted as a positive. However, issues such as dated décor, maintenance problems and inconsistent cleanliness have been noted. Reports of musty smells, broken fixtures and dirty bathrooms indicate a need for renovation.

Cleanliness feedback is mixed; while some praise the clean accommodations and kind cleaning staff, others report moldy smells, unclean bathrooms and poorly maintained carpets and hallways.

Sleep quality is also inconsistent. Although some guests find the beds comfortable, others report hard, uncomfortable mattresses, insufficient pillows and unpleasant odors. Concerns about bed hygiene have also been raised.

In summary, Riverview Inn & Suites excels in location and staff service and offers a generally positive pool experience. Nonetheless, improvements in breakfast offerings, room maintenance, cleanliness and bed quality are needed to enhance overall guest satisfaction.
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Categories
Hotel for Honeymoon
The hotel's name suggests scenic views, potentially offering a romantic atmosphere. Suites provide extra space and amenities for a comfortable stay.

Hotel with Swimming Pool
The Riverview Inn & Suites has an indoor pool and is located on the water, offering waterfront views. There are also recreational facilities such as basketball and volleyball courts available.

  Heated Pool    Indoor Pool  


Business Hotel
This hotel provides a mix of relaxation and convenience, suitable for business travel with amenities like flat-screen TVs and easy access to transport.

Hotel with Parking
Located in Somerset, near Bristol, it offers convenient parking. This makes it a suitable choice for travelers with vehicles.

Accessible Hotel
This hotel provides a Handicap Accessible Ramp and is noted as being wheelchair-accessible. These features help ensure access and mobility for guests with disabilities.

Hotel with Gym
The hotel offers a fitness center where guests can work out during their visit.

Hotel with Rooms With Jacuzzi / Hot-tub

Family Friendly Hotel

Romantic Hotel

Hotel with Free Wi-Fi

Hotel with Indoor Pool

Hotel with Heated Pool

Room Types
Deluxe Room, Queen Bed This room features a soundproofing, air conditioning and satellite TV. Select rooms offer a balcony.

King Suite with Balcony This spacious suite comprises 1 living room, 1 separate bedroom and 2 bathrooms with a bath and free toiletries. The air-conditioned suite provides a flat-screen TV with satellite channels, soundproof walls, a tea and coffee maker, a dining area as well as river views. The unit offers 2 beds.

Deluxe Room, Two Queen Beds This room features a soundproofing, tea/coffee maker and microwave.

Courtyard Room with Two Queen Beds - Garden/River View This room features a balcony.

Two Queen Beds - Balcony and Jetted Tub This room features a balcony and a jetted tub.

King Room with Jacuzzi tub and balcony This room features a balcony and a tub.

Deluxe King Room The double room features air conditioning, soundproof walls, as well as a private bathroom boasting a bath and a hairdryer. The unit has 2 beds.

King Room with Garden View This air-conditioned double room includes a flat-screen TV with satellite channels, a private bathroom as well as a balcony with garden views. The unit offers 1 bed.

Guest Reviews
6.2
Rated
Location
Riverview Inn & Suites enjoys praise for its prime location, offering convenience and ease of access. It is ideally situated close to major highways, making it easy to reach and find. Guests appreciate its proximity to key areas, such as New Port, Providence and Fall River, ensuring that everything from beaches to restaurants and shopping is within easy reach. The location is particularly favorable for families, as there are facilities for kids to play like basketball courts and playscapes. Additionally, sports enthusiasts will find it convenient for its closeness to ball fields. Many visitors also note the pleasant river views and the clean, quiet ambiance of the surroundings. Despite a few comments about the neighborhood, the majority of reviews highlight the hotel's strategic and accessible location, making it a suitable base for various activities and travel needs in the area.

Breakfast
Visitors to the Riverview Inn & Suites should be aware that breakfast offerings at the hotel are limited. Though the establishment originally included a hot breakfast, many recent reviews indicate that this service is no longer available. Instead, guests typically find only coffee and tea available in the lobby. Occasionally, the hotel provides fresh fruit such as apples or bananas and in some cases, guests reported finding cookies and donut holes. However, several reviews suggest that the breakfast experience at Riverview Inn & Suites does not meet expectations, leading to disappointment for travelers anticipating a more substantial morning meal.

Rooms
Riverview Inn & Suites offers a mixed experience when it comes to room quality. Many guests appreciated the spaciousness and cleanliness of the rooms with some noting that the beds were comfortable and the air conditioning worked well. The views from the balcony were also a highlight for some visitors. However, several issues detract from an otherwise pleasant stay. There were frequent mentions of dated and old décor with some rooms bearing noticeable wear and tear, such as stained and damaged bathrooms and musty smells. Additionally, problems such as broken doors, blocked toilets and inconsistent TV and streaming services were also reported. Cleanliness was inconsistent with reports of dirty bathrooms and water left in ice buckets. Although some rooms were freshly updated, the overall consensus indicates a need for a comprehensive renovation to address the various maintenance issues and improve guest satisfaction.

Beds
When it comes to the sleeping arrangements at Riverview Inn & Suites, experiences seem to vary widely among guests. Some appreciated the spacious rooms and comfortable beds, which have been described as clean and featuring pleasant pillows. A good mattress and comfortable bedding can contribute to a positive night's sleep here.

However, a significant number of guests reported that the beds were extremely hard and uncomfortable. Issues such as worn-out mattresses, insufficient pillows and beds that were smaller than expected are frequent points of critique. Some unfortunate guests even encountered beds that smelled unpleasantly or were marred by burn marks. Additionally, there have been reports of beds being horribly uncomfortable with poor-quality pillows and in some cases, concerns about bed hygiene have been raised.

In conclusion, while some guests have found the sleeping arrangements at Riverview Inn & Suites to be satisfactory, prospective visitors should be aware of the mixed reviews regarding the comfort and condition of the beds.

Cleanliness
Riverview Inn & Suites has received mixed reviews regarding its cleanliness. On the positive side, several guests noted that the facility was clean with very clean accommodation and comfortable rooms. Guests also mentioned that the cleaning staff was kind and friendly, enhancing their overall experience. Additionally, the hotel was praised for its clean beds and cooperative morning attendant who made coffee before 7am.

However, there were significant complaints about cleanliness issues. Some guests reported that the rooms smelled of mold and were humid with beds that emitted an unpleasant odor. The hallways also had troubling smells and the carpets were described as old, ugly and smelly. Bathrooms did not fare well either, often being cited as dirty and in a general state of uncleanliness. Some guests felt that the housekeeping staff could do a better job, noting that the rooms did not look like the pictures and had not been thoroughly cleaned for some time.

In summary, while some aspects of cleanliness at Riverview Inn & Suites have been positively highlighted, there are consistent concerns that suggest improvements are needed in housekeeping and maintaining overall hygiene standards.

Staff
The reviews for Riverview Inn & Suites consistently commend the hotel's staff, highlighting their friendliness and accommodating nature. Guests have frequently mentioned the politeness and professionalism of the staff with specific praise for the front desk personnel. The cleaning staff is noted for their kindness and overall, visitors have found the service to be excellent. Whether it was through helpful interactions or general politeness, the staff worked hard to ensure a pleasant stay. Despite some challenges faced by the team, such as being occasionally overwhelmed, the impression left on guests remains largely positive due to their warm and professional demeanor.

Pool
Riverview Inn & Suites offers a pool experience that has received mixed feedback from guests. Many praise the pool for being a wonderful and clean facility with both indoor and outdoor options available. The warm water and pleasant size of the pool have been frequently appreciated, making it an enjoyable feature for families and children alike. The indoor pool is considered a great added bonus and a beautiful spot for relaxation.

However, there are some drawbacks noted by guests. There have been instances where the pool needed cleaning, appeared run-down or was closed for maintenance without prior notice. Some reviews mentioned the water being too hot or even cold, contradicting the expected heated conditions. Additionally, overcrowding and a cloudy appearance have deterred some from using the pool.

Overall, while many have had positive experiences with the pool at Riverview Inn & Suites, there are areas that require attention to ensure consistent satisfaction.


Yes, Riverview Inn & Suites has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool.

No, a spa isn't available at Riverview Inn & Suites.

No, Riverview Inn & Suites doesn't allow dogs.

Yes, parking facilities are available at Riverview Inn & Suites.

Yes, Riverview Inn & Suites has a gym.

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