Holiday Inn Boston - Cambridge Area by IHG
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Summary of reviewsThe Holiday Inn Boston - Cambridge Area by IHG, offers a strategic and accessible location with excellent proximity to Sullivan Square and convenient public transportation options such as the Orange T-Line and bus routes, making it easy to explore downtown Boston. Guests appreciate the quiet neighborhood that provides a peaceful retreat, free parking for those with vehicles and quick highway access to central Boston.
The breakfast experience receives mixed feedback: many guests note the quality and extensive offerings, especially highlighting a pleasant waiter named Jean, though some found the options limited, repetitive and the additional cost prohibitive. Concerns include the lack of variety, particularly with gluten-free and lactose-free options and occasional issues with food temperature and service.
Rooms at the hotel are generally well-received for their spaciousness, cleanliness and modern amenities. Guests appreciate the comfortable beds, functional bathrooms and extras like mini freezers. However, some note that the rooms could benefit from renovation, particularly the carpets and there have been occasional cleanliness issues. Common areas and facilities are typically well-maintained, enhancing the overall clean and comfortable environment, though there have been reports of lapses in thoroughness.
The hotel staff garners substantial praise for their friendliness, helpfulness and welcoming nature, significantly contributing to the positive guest experience. Yet, there are occasional mentions of less favorable interactions and delays in room assignments.
Families find the environment accommodating with a well-maintained indoor pool and recreational options like a game room, making the hotel a good choice for those traveling with children. The pool area, while generally appreciated, operates on specific days and has faced occasional unexpected closures.
Parking, though convenient and ample, incurs a fee of $20 per night, which some guests find disappointing, especially when not mentioned upfront.
Comfortable and high-quality bedding is a standout feature with guests frequently praising the super comfortable beds and pillows, comparing them to clouds. This detail enhances the overall restful experience and makes it a popular choice for those prioritizing comfort.
In summary, the Holiday Inn Boston Bunker Hill Area is a well-rounded, family-friendly hotel that offers comfort, convenience and a welcoming atmosphere with some minor areas for improvement in breakfast variety, room updates and housekeeping consistency.
Categories
The breakfast experience receives mixed feedback: many guests note the quality and extensive offerings, especially highlighting a pleasant waiter named Jean, though some found the options limited, repetitive and the additional cost prohibitive. Concerns include the lack of variety, particularly with gluten-free and lactose-free options and occasional issues with food temperature and service.
Rooms at the hotel are generally well-received for their spaciousness, cleanliness and modern amenities. Guests appreciate the comfortable beds, functional bathrooms and extras like mini freezers. However, some note that the rooms could benefit from renovation, particularly the carpets and there have been occasional cleanliness issues. Common areas and facilities are typically well-maintained, enhancing the overall clean and comfortable environment, though there have been reports of lapses in thoroughness.
The hotel staff garners substantial praise for their friendliness, helpfulness and welcoming nature, significantly contributing to the positive guest experience. Yet, there are occasional mentions of less favorable interactions and delays in room assignments.
Families find the environment accommodating with a well-maintained indoor pool and recreational options like a game room, making the hotel a good choice for those traveling with children. The pool area, while generally appreciated, operates on specific days and has faced occasional unexpected closures.
Parking, though convenient and ample, incurs a fee of $20 per night, which some guests find disappointing, especially when not mentioned upfront.
Comfortable and high-quality bedding is a standout feature with guests frequently praising the super comfortable beds and pillows, comparing them to clouds. This detail enhances the overall restful experience and makes it a popular choice for those prioritizing comfort.
In summary, the Holiday Inn Boston Bunker Hill Area is a well-rounded, family-friendly hotel that offers comfort, convenience and a welcoming atmosphere with some minor areas for improvement in breakfast variety, room updates and housekeeping consistency.
Hotel with Parking
This hotel provides parking at a charge and offers a free shuttle service within two miles, making local transportation convenient for guests. Accessible parking is available.
Hotel for Honeymoon
Family Friendly Hotel
Hotel with Swimming Pool
Heated Pool Indoor Pool
Business Hotel
Accessible Hotel
Hotel with Gym
3-Star Hotel
Hotel with Indoor Pool
Hotel with Heated Pool
Guest Reviews
Holiday Inn Boston - Cambridge Area by IHG, boasts a strategically convenient location with excellent accessibility to both car and public transportation. Guests appreciate its proximity to Sullivan Square, making it easy to hop on the Orange T-Line or catch a bus for a quick ride to downtown Boston. The location is ideal for exploring the city, as the hotel sits just a few minutes' drive from popular tourist attractions and is well-connected by metro and bus routes.
Though some guests mention that it's slightly removed from the city center, most find the access to local transport links to be highly accommodating. The neighborhood's quiet environment adds to the appeal, providing a peaceful retreat after a day of sightseeing. The nearby public transportation options make it a breeze to reach all of Boston's main attractions.
For those with vehicles, free parking is a significant advantage and the easy highway access makes downtown Boston reachable in just 15 minutes. The location's blend of accessibility to major sights and tranquil surroundings creates a well-rounded experience for both short-term stays and extended visits.
The breakfast experience at the Holiday Inn Boston - Cambridge Area by IHG, offers a mixed bag of feedback. Many guests appreciated the quality with several reviews describing the breakfast as good, very good, extensive and complete. The breakfast buffet received positive remarks for being nice and offering good value with a particular mention of a pleasant waiter named Jean.
However, some guests found the options limited, noting the lack of variety, especially in milk types and the absence of gluten-free or lactose-free options. There were also comments about the breakfast being repetitive with the menu not changing daily and some expecting more variety including vegetables and fruits. Concerns were raised about the price with several reviews mentioning that breakfast was not included in the room rate and that it felt expensive for what was offered. Additionally, issues like cold food, items running out and the necessity to ask for everything separately were pointed out.
Overall, while some guests found the breakfast offerings to be a worthwhile addition to their stay, others felt that improvements in variety and service could enhance the overall experience.
The Holiday Inn Boston Bunker Hill Area offers guests a variety of rooms that consistently receive positive feedback for their spaciousness and cleanliness. The rooms are described as very nice, well-appointed and modern, meeting the needs of travelers with comfortable, large beds and clean, functional bathrooms. Many reviewers appreciated the ample space and found the rooms to be cozy and comfortable, often highlighting the quality of the bedding and the inclusion of a mini freezer among other amenities.
Guests also praised the hotel for its good parking options and proximity to dining establishments. Despite the largely favorable reviews, some noted that the rooms require renovation, particularly the carpets and mentioned occasional issues with cleanliness. Overall, the rooms are seen as a good choice for travelers seeking a comfortable and convenient stay in the Boston Bunker Hill area.
The Holiday Inn Boston - Cambridge Area by IHG has received numerous accolades for its exceptional bedding. Guests frequently highlight the super comfortable beds and pillows, describing them as cozy and even comparing them to sleeping on a cloud. King-size beds and spacious rooms further add to the comfort, making it an attractive choice for travelers seeking restful nights. Reviews consistently mention the large, comfortable beds and the high-quality bedding that enhances the overall experience. The hotel also benefits from a convenient location, just a short walk from several restaurants, adding a practical perk to its comfort-focused amenities. Overall, the focus on providing superb comfort through its bedding earns high praise from visitors.
The Holiday Inn Boston - Cambridge Area by IHG, has drawn a range of feedback regarding its cleanliness. Positively, many guests commend the cleanliness and maintenance of the property, highlighting the well-kept rooms and comfortable beds. Common areas such as the lobby and facilities generally uphold a high standard of cleanliness, further enhancing the appeal of the hotel. Several reviewers specifically mention that the rooms and bathrooms are very clean, spacious and luxurious, contributing to a pleasant and comfortable stay.
However, feedback reveals inconsistencies in the cleaning services. Incidences of missed daily housekeeping and specific areas needing more attention, like dusty furniture and stained carpets, were noted by some guests. Such lapses sometimes led to dissatisfaction, particularly when room cleaning requests were ignored over multiple days.
Overall, while the hotel maintains a generally clean environment with notable comfort and service, some gaps in housekeeping efforts suggest room for improvement in consistency and thoroughness.
The staff at Holiday Inn Boston - Cambridge Area by IHG, receive considerable praise for their friendliness, helpfulness and welcoming nature. Numerous guests highlight their positive interactions with a courteous and accommodating team, pointing out their kindness and attentiveness. Reception and front desk staff are particularly noted for their friendly and enthusiastic demeanor with several reviews mentioning the excellent customer service and great recommendations provided. During challenging times, such as the COVID pandemic, the staff's helpfulness and responsiveness were especially appreciated, making travel much less stressful for guests.
However, there were occasional comments about less favorable experiences, such as long waits for room assignments and some instances of unfriendliness and unwelcoming attitudes from reception staff. Despite these few negative remarks, the general consensus is that the staff contribute significantly to the overall positive experience at the hotel with many guests valuing their courteous and thoughtful service.
The hotel also offers conveniences such as a nice shuttle service and free parking, adding to the overall guest satisfaction. Housekeeping services received mixed reviews with some noting inconsistencies in daily room cleaning. Nonetheless, the warmth and helpfulness of the majority of the hotel staff stand out as a key highlight for many who stay there.
The Holiday Inn Boston - Cambridge Area by IHG, boasts a versatile indoor pool area that appeals particularly to families, thanks to various kids' recreational options and a game room. Use of the pool requires adherence to specific days and hours of operation, which are from Wednesday to Sunday between 4 PM and 10 PM. Despite some instances of the pool being unexpectedly closed and concerns over staff communication regarding these closures, guests generally appreciated the facilities. The pool area is described as clean and spacious, ideal for cooling off after exploring the nearby main attractions in Boston. Heated and well-maintained, the pool offers a refreshing retreat and is complemented by a sports deck for additional activities, making it a popular spot for both relaxation and fun.
Travelers staying at the Holiday Inn Boston Bunker Hill Area can enjoy the convenience of being close to public transportation. However, parking comes with a fee of $20 per night, which some guests feel should be complimentary for hotel guests. Despite the cost, the hotel does offer a large parking space and although the parking situation might initially seem confusing, it tends to work out well once understood. The added cost for parking might be a disappointment for some, especially as it is not always mentioned upfront. Overall, while the hotel provides the convenience of parking and access to public transport, guests should be prepared for the additional daily parking fee.
The Holiday Inn Boston Bunker Hill Area offers a family-friendly environment that is great for kids. A highlight is the play area, which received positive feedback from a young guest. Spacious rooms add convenience for families. Staff are kind and the pool has a guard who interacts well with families. While some amenities for children were unavailable, the facilities are clean and updated and it's a quick trip to downtown Boston. Families had varied experiences, but overall, the hotel provides enjoyable activities for kids.
Situated a bit outside the bustling center, Holiday Inn Boston Bunker Hill Area is a conveniently located hotel just a 10-minute walk from a subway and bus station that provides easy access to downtown Boston. This hotel aligns well with the typical expectations associated with a three-star classification, offering a comfortable and straightforward lodging experience. Guests often describe it as a practical base for exploring the city, appreciating its simplicity and the beauty of the setting.
While the hotel is noted for its reasonable pricing, especially in comparison to other accommodations in the vicinity, some reviews suggest that the cost is relatively high for a three-star establishment. The friendly staff and comfortable environment contribute positively to the overall experience, although a few guests mentioned that refurbishment might be beneficial to enhance its appeal. Overall, Holiday Inn Boston Bunker Hill Area is a decent choice for those seeking a functional and friendly stay in Boston.
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Location
Though some guests mention that it's slightly removed from the city center, most find the access to local transport links to be highly accommodating. The neighborhood's quiet environment adds to the appeal, providing a peaceful retreat after a day of sightseeing. The nearby public transportation options make it a breeze to reach all of Boston's main attractions.
For those with vehicles, free parking is a significant advantage and the easy highway access makes downtown Boston reachable in just 15 minutes. The location's blend of accessibility to major sights and tranquil surroundings creates a well-rounded experience for both short-term stays and extended visits.
Breakfast
However, some guests found the options limited, noting the lack of variety, especially in milk types and the absence of gluten-free or lactose-free options. There were also comments about the breakfast being repetitive with the menu not changing daily and some expecting more variety including vegetables and fruits. Concerns were raised about the price with several reviews mentioning that breakfast was not included in the room rate and that it felt expensive for what was offered. Additionally, issues like cold food, items running out and the necessity to ask for everything separately were pointed out.
Overall, while some guests found the breakfast offerings to be a worthwhile addition to their stay, others felt that improvements in variety and service could enhance the overall experience.
Rooms
Guests also praised the hotel for its good parking options and proximity to dining establishments. Despite the largely favorable reviews, some noted that the rooms require renovation, particularly the carpets and mentioned occasional issues with cleanliness. Overall, the rooms are seen as a good choice for travelers seeking a comfortable and convenient stay in the Boston Bunker Hill area.
Beds
Cleanliness
However, feedback reveals inconsistencies in the cleaning services. Incidences of missed daily housekeeping and specific areas needing more attention, like dusty furniture and stained carpets, were noted by some guests. Such lapses sometimes led to dissatisfaction, particularly when room cleaning requests were ignored over multiple days.
Overall, while the hotel maintains a generally clean environment with notable comfort and service, some gaps in housekeeping efforts suggest room for improvement in consistency and thoroughness.
Staff
However, there were occasional comments about less favorable experiences, such as long waits for room assignments and some instances of unfriendliness and unwelcoming attitudes from reception staff. Despite these few negative remarks, the general consensus is that the staff contribute significantly to the overall positive experience at the hotel with many guests valuing their courteous and thoughtful service.
The hotel also offers conveniences such as a nice shuttle service and free parking, adding to the overall guest satisfaction. Housekeeping services received mixed reviews with some noting inconsistencies in daily room cleaning. Nonetheless, the warmth and helpfulness of the majority of the hotel staff stand out as a key highlight for many who stay there.
Pool
Parking
Family
3 Star
While the hotel is noted for its reasonable pricing, especially in comparison to other accommodations in the vicinity, some reviews suggest that the cost is relatively high for a three-star establishment. The friendly staff and comfortable environment contribute positively to the overall experience, although a few guests mentioned that refurbishment might be beneficial to enhance its appeal. Overall, Holiday Inn Boston Bunker Hill Area is a decent choice for those seeking a functional and friendly stay in Boston.
Yes, Holiday Inn Boston - Cambridge Area by IHG has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool.
No, a spa isn't available at Holiday Inn Boston - Cambridge Area by IHG.
No, Holiday Inn Boston - Cambridge Area by IHG doesn't allow dogs.
Yes, parking facilities are available at Holiday Inn Boston - Cambridge Area by IHG.
Yes, Holiday Inn Boston - Cambridge Area by IHG has a gym.
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