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Summary of reviewsHotel Castillo del Alba offers a remarkable experience, particularly due to its prime location in the picturesque village of Pola de Somiedo. Guests consistently praise its breathtaking views and easy access to local attractions, making it ideal for exploring the natural beauty of the area. The welcoming atmosphere is complemented by friendly and helpful staff, enhancing the overall guest experience.
The hotel's breakfast service stands out with its excellent quality and variety, exceeding expectations for a three-star establishment. Despite not being included in the room rate, guests commend the hearty and delicious morning offerings, contributing positively to their overall satisfaction.
Accommodations at Hotel Castillo del Alba are well-received, with guests enjoying the spacious and well-furnished rooms. Cleanliness is a noted strength, with renovated bathrooms and tidy linens enhancing comfort levels. The unique decor adds charm, making the rooms an inviting and serene getaway. Comfort of beds receives mixed reviews; however, many guests appreciate their coziness along with the availability of different pillow options.
Staff at the hotel are frequently praised for their friendliness and attentiveness, significantly contributing to the positive experience of visitors. Their willingness to assist and provide detailed local information is appreciated, creating a warm and memorable visit.
Overall, while there are occasional minor points for improvement in consistency of cleanliness and beds, Hotel Castillo del Alba impresses guests with its outstanding location, delightful breakfast, charming accommodations, and dedicated staff. Show more
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Small Hotel
Located in Pola de Somiedo, this hotel provides a unique and charming experience with its castle-like setting. It offers a cozy and intimate atmosphere, perfect for a memorable getaway.
Hotel with Tennis Courts
This hotel has tennis courts available on site. Details about the courts are not provided.
3-Star Hotel
Hotel Castillo del Alba provides comfortable accommodations and essential amenities. It is a practical choice for travelers seeking a straightforward and convenient stay.
Hotel with EV Charging Stations
Hotel for Honeymoon
Family Friendly Hotel
Business Hotel
Hotel with Parking
EV charging stations
Accessible Hotel
Hotel where Extra Health & Safety Measures Have Been Taken
Arrival
Do visitors need a health certificate (i.e. a test) prior to arrival? No No es necesario en España
Do you perform temperature checks upon guests' arrivals? No Por protección de datos no lo podemos hacer
Do you ensure contactless check-in/check-out? Yes, through plexiglass structures in reception
Do the hotel's main entrance doors open automatically? No
Can guests access their room entrance directly from outside the hotel without entering the lobby? Yes, all rooms
Cleaning
Are the rooms left vacant for a minimum period of time after a guest checks out? Yes, for 24 hours.
Is there an option for no in-room housekeeping during a guest's stay? Yes
Do you allow fresh air to enter the rooms by leaving the windows open between departures and arrivals? Yes
Does the cleaning crew wear appropriate personal protective equipment? Yes
Do you sanitize the common areas? Yes, multiple times per day
Are guests' luggage and belongings disinfected upon arrival? No
Do you sanitize guests' keys/cards? Yes
Do you provide thorough cleaning of the rooms? Yes
Are all employees trained and monitored to follow a cleaning protocol? Yes
Do you use disinfectants approved by regulatory authorities that kill the COVID-19 virus? Yes
Do you use electrostatic sprayers with hospital-grade disinfectant to sanitize surfaces? Yes
Do you disinfect high touch areas in guest rooms including light switches and door handles? Yes
Limitations
Are elevator rides limited? Yes, to one guest/family per car.
Is furniture in public areas arranged to allow more space for distancing? Yes
Are guest rooms allowed to be accessed until check-in after they were cleaned? No
Does the hotel operate at a limited capacity? Yes, up to 50% of the rooms can be occupied
Does the hotel accept domestic bookings only? No
Do you allow people who don't stay or work at the hotel to enter its premises? No
Do you allow people who don't stay at the hotel to enter the rooms? No
Have you altered check-in / check-out hours to allow more time between departures and arrivals? Yes, New hours: Check-in: 16:00 - Check-out: 12:00
Accessories
Do you provide medical kits (masks, gloves and sanitizer) to the staff? Yes
Do you provide medical kits (masks, gloves and sanitizer) to the guests? No
Do you provide disinfecting wipes in each room? Yes
Are there hand sanitizing stations throughout the hotel? Yes
Is there a sanitizing sprayer for shoes outside each room? No
Do you have any signage in lobbies to remind guests to maintain social distancing protocols? Yes
Do you use physical distancing markers? Yes
Do you use delivery robots to get stuff to guests' rooms? No
Is there an individual air-conditioning/heating unit in each room (no central air-conditioning/heating system)? Yes
If there are central air-conditioning/heating/ventilation systems, is air recirculation prevented? Yes
Are rugs removed from guest rooms? Yes
Are unnecessary items removed from guest rooms, such as decorative pillows, bed scarves/throws , paper notepads and pens? Yes
Are air purification and sanitization devices installed? No
Are linens, towels and laundry washed in accordance with the official guidelines? Yes
Is dirty linen bagged in the guest room to eliminate excess contact while being transported to the laundry facility? Yes
Food & Beverage Service
Do you offer pre-made boxed meals to guests? Yes
Do you offer single-serve options instead of buffets for breakfast? Yes
Do you offer contactless delivery for in-room dining? Yes
Protocols & Certifications
Do you follow any of these protocols or have you obtained any of these certifications?
local seguro de hosteleria de españa
Do you check temperature for all onsite staff on a scheduled basis? Yes
Do your staff practice social distancing guidelines? Yes
Are there dedicated isolation zones on property? No
Do you have clear guidelines on how to handle suspected or confirmed cases of coronavirus (COVID-19)? Yes Details: Pautas especificadas en sello Local Seguro
Is there a doctor available either on-site or on-call? Yes
Are there any services currently unavailable due to health and safety issues (e.g. valet parking, airport transfer, spa, gym, indoor pool, conference rooms, coffee points, etc.)? No funcionan los servicios comunes como piscina, spa, etc.
Double or Twin RoomThis room has a double bed or 2 single beds. It includes a TV, wardrobe and iron. The private bathroom includes a shower, bidet, hairdryer and free toiletries.
Suite with Mountain ViewThis room has a double bed. It includes a TV, wardrobe, iron and a seating area with a desk. The private bathroom includes a shower, bidet, hairdryer, free toiletries and a spa bath.
The suite also offers mountain view.
Double RoomProviding free toiletries, this double room includes a private bathroom with a hairdryer. This double room features a minibar, a wardrobe, flat-screen TV, as well as chocolate for guests. The unit offers 1 bed.
Guest Reviews
8.2
Very Good
Location
Hotel Castillo del Alba's location receives consistent praise from guests, making it an excellent choice for those looking to explore the surrounding area. Nestled in the picturesque village of Pola de Somiedo, the hotel offers breathtaking views and is perfectly positioned for a variety of mountain sports and countryside enjoyment. Visitors appreciate the hotel's fantastic placement within the village, with convenient parking options available. The friendly and helpful staff enhance the welcoming atmosphere, complementing the delightful and varied breakfast offerings. Overall, the privileged and unbeatable location of Hotel Castillo del Alba is a standout feature, offering guests easy access to both local attractions and natural beauty.
Breakfast
Hotel Castillo del Alba offers a commendable breakfast experience that has received praise from guests. The morning meal is described as excellent, hearty, and delicious, with a special mention from reviewers for its variety and quality. Despite not being included in the room rate, guests appreciate the breakfast offerings, which are considered very good and exceed expectations for a three-star hotel. The wide-ranging breakfast choices contribute to guests' overall satisfaction during their stay, highlighting it as a noteworthy aspect of the hotel's services.
Rooms
Hotel Castillo del Alba offers a delightful experience for guests seeking comfortable accommodations with their spacious and well-appointed rooms. The rooms stand out for their ample space, making them ideal for relaxation, and are complemented by a cozy, family-friendly atmosphere. Cleanliness is a priority, with guests frequently noting the rooms' pristine condition. The unique furnishings add a touch of charm, creating an inviting environment. Additionally, many guests appreciate the comfort of the beds and the availability of all necessary facilities, including some rooms with a hot tub, which contribute to a truly pleasurable stay. The beautifully decorated rooms in a spectacular setting add to the charm, making them excellent in every respect and perfect for any visitor looking for a serene getaway.
Beds
Hotel Castillo del Alba receives mixed feedback regarding its beds, but there are notable positive comments to highlight. Many guests appreciate the comfort of the beds, frequently noting that they are very comfortable. The availability of two types of pillows adds to the positive experience, contributing to a good night's sleep for some. However, there are mentions of issues, such as uncomfortable beds and worn-out mattresses, pointing to a need for potential updates in certain areas. Overall, while there are some detractors, a significant number of guests find the beds to be a comfortable aspect of their stay.
Cleanliness
Hotel Castillo del Alba receives praise for its cleanliness, with guests frequently highlighting the attention to detail observed throughout the establishment. Bathrooms have been renovated, contributing to the overall perception of cleanliness, and guests are satisfied with the tidy towels and sheets provided. The comfort level is enhanced by the clean environment, creating a welcoming atmosphere for visitors. However, there are occasional lapses, such as items being overlooked during the room cleaning, which suggests inconsistency in maintaining high standards. Overall, cleanliness is a noted strength, although there is room for further improvement to achieve consistent excellence.
Staff
Hotel Castillo del Alba is consistently praised for its exceptionally friendly and attentive staff, who contribute significantly to the overall guest experience. Visitors often highlight the kindness and efficiency of the team, noting their willingness to provide detailed information about local attractions. Whether it's the warm welcome upon arrival or the pleasant interactions throughout their stay, guests appreciate the staff's dedication to ensuring a positive and memorable visit.
No, Hotel Castillo del Alba doesn't have any pool.
No, a spa isn't available at Hotel Castillo del Alba.
No, Hotel Castillo del Alba doesn't allow dogs.
Yes, parking facilities are available at Hotel Castillo del Alba.