The Village Hotel Bournemouth is a mixed bag according to guest reviews. While the hotel's location is convenient for those visiting the Royal Bournemouth University Hospital and offers easy access to various amenities, some guests found it a bit far from the town centre. The breakfast received mixed reviews with some guests finding it plentiful and delicious while others found it disappointing with limited selection and cold food. The dinner options also received mixed reviews with some guests enjoying the bar and grill while others found the food expensive and poor. The rooms are generally comfortable and spacious with exceptional cleanliness, although some guests reported issues with lack of amenities and cleanliness. The staff also received mixed reviews with some guests finding them lovely and helpful while others found them dismissive and rude. The gym and leisure facilities are excellent and affordable, while the pool facilities are also worth checking out. The hotel is a mixed bag for families with some finding it perfect for their needs while others were disappointed by the lack of proper beds for kids and found the rooms too small. The beds are generally very comfortable, although some guests found them too high or too hard. The accessibility for guests with disabilities received mixed reviews with some guests having positive experiences while others reported issues with the lift and lack of additional toiletries.
Overall, Captain's Club Hotel & Spa is a charming and idyllic hotel with an excellent riverside location that makes it perfect for exploring Christchurch and its environs. Guests enjoy the lovely views of the river from the clean and spacious rooms with some luxury apartments exceeding expectations. The hotel offers a fantastic dining experience with an outstanding menu, although some guests found it to be overpriced and limited unless you enjoy fish. Breakfast was described as excellent and superb with a great selection of cooked-to-order and buffet options. The hotel is known for its exceptional cleanliness and friendly and professional staff who go out of their way to ensure a memorable stay, although there were some mixed experiences of poor service. The spa was found to be adequate but small and lacking in facilities and the beds received a mixed response. Overall, Captain's Club Hotel & Spa offers a comfortable and enjoyable stay with lovely river views and attentive staff.
Sandhills Apartments in Mudeford receives overwhelmingly positive reviews, especially for its prime location and outstanding staff. Situated next to the beach and just a short walk from Avon Beach, the apartments offer breathtaking views of the sea and even glimpses of the Isle of Wight. The historic building’s renovation balances seaside charm with modern comfort, making it an ideal escape for visitors.
The accommodations are praised for their clean, modern amenities and spacious interiors that are both cozy and welcoming. Guests appreciate the beautifully furnished and well-equipped rooms, which contribute to a comfortable and relaxing stay. The high ceilings add to the airy and bright atmosphere, enhancing the overall experience. Cleanliness is a standout feature, with reviewers commending the immaculate upkeep and inviting décor.
Staff at Sandhills Apartments are frequently lauded for their friendliness and helpfulness, with special mentions of their efficiency and attention to detail. The reception team, particularly Naomi, is described as welcoming and informative, further elevating the guest experience.
While feedback on the beds includes some varied remarks, with most guests finding them comfortable and conducive to a restful night's sleep, the overall bedding experience is positive.
In summary, Sandhills Apartments is highly recommended for its picturesque location, exceptional cleanliness, welcoming atmosphere, and dedicated staff, making it a desirable seaside destination.