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Summary of reviewsGrand Hotel Royal Sorocaba by Atlantica receives widespread commendation for its diverse and high-quality offerings, making it a favorite among both business and leisure travelers. Located in the heart of Sorocaba, the hotel’s prime location is a significant asset, providing easy access to the city center, various shops and local attractions. Guests value the safe and accessible parking area, underscoring its practicality.
A standout feature of the hotel is the breakfast, frequently described as “magnificent” and “worthy of 5 stars,” with a variety of dishes including fruits, juices, breads, cakes and even pizza. This morning feast is complemented by attentive and friendly staff, ensuring a delightful start to the day. Although some suggest minor enhancements, the overall consensus is overwhelmingly positive.
The hotel’s dining options extend to excellent dinner offerings, including a praised buffet and satisfying à la carte dishes like chicken parmesan and Caesar salad. While room service received mixed feedback, the dining experience in the restaurant is lauded for both quality and price.
Rooms at the hotel are highlighted for their spaciousness, cleanliness and comfort. Guests appreciate amenities such as comfortable beds, ample lighting and essential furnishings. The bathrooms, often featuring large bathtubs and real hairdryers, add to the luxurious feel. The immaculate condition and upkeep of the rooms and the general hotel environment are consistently noted.
Cleanliness is a hallmark of Grand Hotel Royal Sorocaba by Atlantica. Guests frequently mention the exceptional hygiene standards in both rooms and common areas. The hotel, despite its age, is well-maintained and attractively decorated, contributing to a fresh and inviting atmosphere.
The staff's exceptional service and professionalism play a crucial role in enhancing the guest experience. From the reception to housekeeping and the restaurant, the staff is consistently described as friendly, attentive and efficient. The customer service team, in particular, stands out for their warmth and commitment to guest satisfaction.
Parking facilities are generally well-received with most guests appreciating the safe and helpful valet service. However, a few noted concerns about parking expenses and tight spaces.
Overall, guests find the beds at the hotel extremely comfortable, ensuring a restful night’s sleep. The spacious rooms and excellent amenities, including smart TVs, further enhance the comfort level.
In conclusion, the Grand Hotel Royal Sorocaba by Atlantica excels in providing a well-rounded, comfortable and enjoyable stay, underpinned by excellent location, fantastic breakfast and dining options, high standards of cleanliness and exceptional staff service. It is a reliable and highly recommended choice for visitors to Sorocaba. Show more
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Categories
Family Friendly Hotel
This hotel is a good option for families visiting Sorocaba. It provides comfortable accommodations.
Dog Friendly Hotel
This hotel welcomes pets of any size for an additional fee. Both dogs and cats are allowed, making it a flexible option for pet owners. It offers a comfortable stay for both guests and their furry companions.
Business Hotel
This hotel has 7 meeting rooms and event space available. It is well located and offers good service for business travelers.
Hotel with Parking
This hotel provides both valet parking services and a spacious car park for guests.
4-Star Hotel
This hotel stands out with a high guest rating and offers essential amenities such as room service, a restaurant, a fitness center, and a bar. Additional conveniences include breakfast, laundry services, and pet-friendly accommodations, enhancing the overall quality of stay.
Hotel for Honeymoon
Accessible Hotel
Hotel with Gym
Room Types
Superior Twin RoomThe twin room features a private bathroom equipped with a shower and a hairdryer. The air-conditioned twin room offers a flat-screen TV with cable channels, a minibar, a wardrobe, a safe deposit box as well as city views. The unit offers 2 beds.
Superior Queen RoomThe double room has a private bathroom fitted with a shower and a hairdryer. The spacious air-conditioned double room features a flat-screen TV with cable channels, a minibar, a wardrobe, a safe deposit box as well as city views. The unit has 1 bed.
Deluxe Twin RoomThis air-conditioned twin room is comprised of a flat-screen TV with cable channels and a private bathroom. The unit has 2 beds.
Deluxe Queen RoomThe double room has a private bathroom fitted with a shower and a hairdryer. The spacious air-conditioned double room features a flat-screen TV with cable channels, a minibar, a wardrobe, a safe deposit box as well as city views. The unit has 1 bed.
Luxury Triple RoomThe triple room has a private bathroom fitted with a shower and a hairdryer. The air-conditioned triple room features a flat-screen TV with streaming services, a minibar, a tea and coffee maker, a wardrobe as well as city views. The unit has 2 beds.
Deluxe Suite with Spa BathThe spacious suite has 1 bedroom and 1 bathroom with a bath and bathrobes. The air-conditioned suite features a flat-screen TV with streaming services, a minibar, a tea and coffee maker, a wardrobe as well as city views. The unit has 2 beds.
Luxury Triple RoomThis air-conditioned triple room includes a flat-screen TV with streaming services and a private bathroom. The unit offers 2 beds.
Deluxe King RoomThe double room features a private bathroom equipped with a shower and a hairdryer. The spacious air-conditioned double room provides a flat-screen TV with streaming services, a minibar, a wardrobe, a safe deposit box as well as city views. The unit offers 1 bed.
Guest Reviews
8.8
Excellent
Location
Conveniently nestled in the heart of Sorocaba, the Grand Hotel Royal Sorocaba by Atlantica boasts an excellent location that appeals to both business and leisure travelers alike. Guests appreciate its proximity to the city center, making it easy to access a variety of shops and local attractions. The hotel offers a safe and easily accessible parking area, which adds to its practicality for those traveling by car.
The hotel stands out not just for its location but also for its comfortable amenities. Spacious rooms and comfortable beds ensure a restful stay, complemented by a breakfast that guests consistently rave about. The staff is noted for their friendliness and helpfulness, enhancing the overall experience.
Moreover, the hotel is pet-friendly, adding an extra layer of convenience for those traveling with animals. The combination of its prime location, clean and comfortable rooms and excellent service makes it a well-rounded choice for visitors to Sorocaba. Whether for the excellent cost-effectiveness or the ease of access it offers, the Grand Hotel Royal Sorocaba is a reliable option in the city's old center.
Breakfast
The breakfast experience at the Grand Hotel Royal Sorocaba by Atlantica consistently receives high praise from guests. Many reviews emphasize the excellent quality and variety of the breakfast, highlighting the ample selection of fruits, juices, breads, cakes and even pizza. Guests find the offerings delicious and well-served with options abundant enough to satisfy diverse tastes. The breakfast service is often described as "magnificent" and "worthy of 5 stars," contributing to the overall satisfaction with the hotel stay.
Multiple reviews underscore the completeness of the breakfast with mentions of delicious and varied dishes, including cold cuts, yogurts and a range of baked goods. The staff's attentiveness and friendliness further enhance the morning dining experience, making guests feel well-cared-for. Some guests also appreciate the comfortable accommodations, which complement the high-quality breakfast, creating a pleasant start to the day.
While a few reviews suggest minor improvements, such as extending breakfast hours or offering espresso options, the overwhelming consensus is that the breakfast is very good to excellent. Overall, the breakfast at the Grand Hotel Royal Sorocaba by Atlantica is frequently highlighted as a standout aspect of the hotel, providing a satisfying and enjoyable start to the day for its guests.
Dinner
The Grand Hotel Royal Sorocaba by Atlantica has received numerous commendations for its dining options. Guests frequently highlight the excellent breakfast and dinner offerings with particular praise for the good buffet dinner service which many found enjoyable. The restaurant is noted for serving very good food, including lunch with phrases like "divine" and "wonderful" used to describe the dining experience.
In-room dining has received mixed reviews; while the delivery service functions perfectly, there have been instances where the food arrived cold and seemed like poorly warmed frozen food. Despite this, individual dishes like the chicken parmesan and Caesar salad are mentioned as being very tasty and satisfying. Overall, the hotel's dining experiences, both in the restaurant and room service, are generally well-regarded, especially in terms of quality and price.
Rooms
Grand Hotel Royal Sorocaba by Atlantica consistently impresses with its spacious and comfortable rooms. Guests commonly note the excellent organization and cleanliness, making it a welcoming environment for all. The rooms are not only large but also well-equipped with comfortable beds, ample lighting and useful amenities such as wardrobes, full-length mirrors, work desks and dining tables. The bathrooms, equally spacious, sometimes include delightful features like large bathtubs and real hairdryers. The hotel boasts impeccable cleanliness and wonderful service from the staff, adding to the overall positive experience. Facilities are highly praised for their airiness and comfort, contributing to the hotel’s reputation for great accommodations. Additionally, guests appreciate the marvelous breakfast offerings, which include a variety of juices, cakes and breads, ensuring a splendid start to the day. This combination of spaciousness, cleanliness, comfort and excellent service highlights why guests consistently find their stays at Grand Hotel Royal Sorocaba by Atlantica to be delightful.
Beds
Guests at Grand Hotel Royal Sorocaba by Atlantica consistently praise the comfort of the beds, highlighting their restful experiences. Words like "super comfortable" and "truly comfortable" frequently appear in the reviews, emphasizing the quality of sleep many visitors have enjoyed. King beds are noted for their particular comfort and the overall sentiment is that the beds contribute significantly to a good night's rest. Reviews also mention soft sheets and well-maintained bedding, enhancing the sleeping experience. While one mention of a hard and uncomfortable mattress exists, the overwhelming majority of feedback is positive, creating an image of a hotel that prioritizes guest comfort. Spacious rooms and the additional amenities like smart TVs further complement the comfortable beds, making guests' stays not just restful but enjoyable overall.
Cleanliness
Grand Hotel Royal Sorocaba by Atlantica consistently shines in its cleanliness and organization. Guests frequently highlight the very clean and well-maintained environment, noting that both the rooms and bathrooms stand out for their exceptional hygiene. The hotel itself, despite being older, remains in excellent condition and is attractively decorated, exuding a fresh and inviting smell of cleanliness upon arrival. The service is impeccable with super polite and helpful staff enhancing the overall experience. Facilities, including the restaurant and breakfast offerings, receive high praise, making stays not only clean but also comfortable and enjoyable. The hotel’s ability to uphold such high standards of cleanliness and service makes it a top choice for travelers seeking a spotless and welcoming accommodation.
Staff
The staff at Grand Hotel Royal Sorocaba by Atlantica have consistently garnered high praise from guests for their exceptional service and professionalism. From the moment guests arrive, they are met with a friendly and attentive team, ensuring a welcoming and pleasant experience throughout their stay. The employees are described as top-notch, polite and extremely attentive, demonstrating proactive and efficient service across all departments, including reception, housekeeping and the restaurant.
The customer service team stands out for their warmth and kindness, making it clear that guest satisfaction is a priority. Remarkable service is noted during all shifts with both the morning and afternoon teams being well-trained and courteous. Valet staff are also commended for their proactive and attentive nature.
Despite minor instances of wait times at the service counter, the overall consensus emphasizes the staff's polite and professional demeanor. The hotel's excellent service contributes significantly to a positive guest experience with the attentive and friendly attitude of the staff being a strong point of praise.
Parking
The parking facilities at Grand Hotel Royal Sorocaba by Atlantica receive mixed but generally positive reviews. Guests appreciate the good and safe parking services, often praising the helpful and attentive valet service. The cost of parking is deemed reasonable by many and adds convenience to their stay, despite there being an extra charge for the service. However, it is noted that parking is not included in the daily rate, something which is not always clear at the time of reservation. The parking spaces are described as tight and the garage small, but these factors do not significantly detract from the overall quality of the hotel experience. Some guests mentioned long wait times for car retrieval and expressed concerns about misleading information regarding parking fees, describing it as too expensive in some cases.
No, Grand Hotel Royal Sorocaba by Atlantica doesn't have any pool.
No, a spa isn't available at Grand Hotel Royal Sorocaba by Atlantica.
Yes, Grand Hotel Royal Sorocaba by Atlantica welcomes dogs.
Yes, parking facilities are available at Grand Hotel Royal Sorocaba by Atlantica.
Yes, Grand Hotel Royal Sorocaba by Atlantica has a gym.