Hotel Prado Real
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Summary of reviewsHotel Prado Real is widely praised for its superb location, positioned conveniently close to the center of Soto del Real and the northern mountains of Madrid, making it an ideal choice for hikers and explorers. Guests appreciate the hotel's tranquil atmosphere, easy accessibility and ample parking facilities, adding to its appeal for both car travelers and those using public transport. The central location also offers easy access to local amenities, adding practicality for both short and long stays.
Reviews mention the spacious rooms, which are accommodating for larger groups and come with comfortable beds and sometimes mini fridges. However, the rooms show signs of age with outdated furniture and a lack of modern amenities like elevators and hairdryers in bathrooms. Soundproofing and cleanliness are inconsistent with some guests reporting lingering odors and maintenance issues. Despite this, the hotel staff are consistently highlighted for their friendliness and helpfulness, contributing positively to the guest experience. Standout mentions go to receptionists Ana and Andri for their exceptional service.
The breakfast receives mixed reviews, cited as acceptable but lacking in variety and quality with items like a single slice of toasted Bimbo bread and industrial pastries being common complaints. Guests often feel that the breakfast is overpriced for what is offered.
Cleanliness in the hotel is hit or miss with some guests reporting well-maintained facilities and others noting issues like dirty floors and poorly maintained bathrooms. Despite these mixed reviews, the pool area is generally appreciated for its refreshing environment, although it occasionally suffers from maintenance problems.
Bed comfort is another mixed aspect with some guests finding the beds large and comfortable, while others report issues with outdated, noisy mattresses and thin pillows.
Overall, Hotel Prado Real is seen as offering a mix of comfort and convenience but falls short of the expectations typically associated with a three-star rating. While the hotel has strong points such as its location and staff, significant room for improvement exists in facilities, cleanliness and overall maintenance.
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Reviews mention the spacious rooms, which are accommodating for larger groups and come with comfortable beds and sometimes mini fridges. However, the rooms show signs of age with outdated furniture and a lack of modern amenities like elevators and hairdryers in bathrooms. Soundproofing and cleanliness are inconsistent with some guests reporting lingering odors and maintenance issues. Despite this, the hotel staff are consistently highlighted for their friendliness and helpfulness, contributing positively to the guest experience. Standout mentions go to receptionists Ana and Andri for their exceptional service.
The breakfast receives mixed reviews, cited as acceptable but lacking in variety and quality with items like a single slice of toasted Bimbo bread and industrial pastries being common complaints. Guests often feel that the breakfast is overpriced for what is offered.
Cleanliness in the hotel is hit or miss with some guests reporting well-maintained facilities and others noting issues like dirty floors and poorly maintained bathrooms. Despite these mixed reviews, the pool area is generally appreciated for its refreshing environment, although it occasionally suffers from maintenance problems.
Bed comfort is another mixed aspect with some guests finding the beds large and comfortable, while others report issues with outdated, noisy mattresses and thin pillows.
Overall, Hotel Prado Real is seen as offering a mix of comfort and convenience but falls short of the expectations typically associated with a three-star rating. While the hotel has strong points such as its location and staff, significant room for improvement exists in facilities, cleanliness and overall maintenance.
Hotel for Honeymoon
Family Friendly Hotel
Dog Friendly Hotel
Hotel with Swimming Pool
Outdoor Pool
Business Hotel
Accessible Hotel
3-Star Hotel
Hotel with Outdoor Pool
Guest Reviews
Hotel Prado Real has garnered ample praise for its superb location, consistently highlighted as a major advantage by its guests. Situated just a short walk from the center of Soto del Real, the hotel offers the perfect balance of tranquility and accessibility. Its proximity to Manzanares el Real and the northern mountains of Madrid makes it an excellent choice for those interested in hiking and exploring La Pedriza.
Guests value the quiet, serene surroundings, which create a peaceful atmosphere ideal for relaxation. The hotel's convenience is further emphasized by its easy accessibility and ample parking facilities, making it suitable for travelers arriving by car. Additionally, the location benefits those utilizing public transport, enabling seamless exploration of the surrounding regions.
The central location also provides easy access to local amenities, from dining options in the village to other nearby attractions. This makes Hotel Prado Real a practical choice for both short stays and longer visits where guests plan to explore nearby destinations like Segovia and the Sierra.
Overall, Hotel Prado Real's location is repeatedly cited as a key feature by its guests, who appreciate its combination of convenience, tranquility and accessibility. The positive feedback on the hotel's staff and facilities further enhances its appeal, making it a highly recommended lodging option in the area.
Nestled in a picturesque location, Hotel Prado Real offers an acceptable breakfast experience with room for improvement. Guests frequently mention the limited variety of choices available, often highlighting the simplicity of the offerings, such as a single slice of toasted Bimbo bread with a somewhat dry tomato, mini loaves of bread and industrial pastries. Despite the nice staff, the quality and variety of the breakfast do not justify the additional cost with prices ranging around 3 to 6 euros.
Many commenters were disappointed by the lack of yogurt, pastries running out before the end of breakfast time and the scarce selection. The quality of the beverages, particularly the coffee, also received criticism for not meeting expectations. In some instances, travelers were informed that breakfast was not available, adding to their frustration.
Overall, while the breakfast at Hotel Prado Real does provide the essentials, it lacks the richness and variety expected and many find it on the expensive side for what is offered.
Hotel Prado Real offers spacious rooms that are quite accommodating for larger groups, boasting comfortable beds and the convenience of a mini fridge in some units. The location of the hotel is favorable with easy access to Soto del Real and ample parking available.
Despite the significant advantages in space and accessibility, there are numerous reports of the rooms showing their age with outdated furniture and a general need for renovation. The lack of soundproofing and presence of lingering tobacco smells in certain rooms diminish the overall experience for many guests.
Cleanliness is an area with mixed reviews; while some rooms are reported to be very clean, others fall short with mentions of dirt, cobwebs and even unpleasant odors. The absence of modern amenities such as elevators and hairdryers in bathrooms further highlights the need for upgrades, especially for guests with limited mobility.
Comfort in terms of bedding is another noted issue. Guests frequently report uncomfortable mattresses with noisy springs and some rooms have been described as feeling sad or poorly maintained, contributing to an overall sense of deterioration. Additionally, in-room air conditioning problems and broken furniture compound these concerns.
The hotel's staff, however, receives high praise for their kindness and attentiveness, providing a glimmer of positive interaction amid the need for significant room improvements.
Hotel Prado Real offers a mix of experiences when it comes to bed comfort. Some guests found the beds large, comfortable and conducive to a good night's sleep, appreciating the spacious, well-lit rooms and cleanliness. However, a significant number of guests reported discomfort due to outdated mattresses with noisy springs, overly soft or hard mattresses and very thin pillows. Noise from the rooms also disturbed sleep for some. Overall, while there are commendable aspects such as room size and cleanliness, issues with bed quality and noise seem to noticeably impact guest satisfaction.
Hotel Prado Real offers a mixed experience when it comes to cleanliness, according to guest reviews. On a positive note, many guests found the accommodation to be clean and praised various aspects of the hotel for maintaining good standards of hygiene. The facilities, rooms and the pool area often received compliments for being well-maintained and pleasant.
Guests were particularly pleased with the cleanliness of their rooms, highlighting comfortable beds and spacious environments. The service quality also garnered positive remarks, contributing to a satisfactory stay for some visitors.
However, several reviews noted significant issues with cleanliness. Some guests encountered dirty floors, unclean furniture and poorly maintained bathrooms. Specific complaints included trash left uncollected, dirty walls and outdated amenities. The hotel’s balconies and garden areas also received criticism for being dirty and filled with cobwebs.
While the hotel succeeds in some aspects of cleanliness, it appears that consistency is lacking with certain areas falling short of guests’ expectations. Overall, the cleanliness at Hotel Prado Real can be hit or miss, aligning well with its strong points like comfort and service but needing improvements in maintenance and regular upkeep.
Hotel Prado Real boasts an overall positive reputation when it comes to its staff. Numerous guests appreciated the hotel staff for being friendly, pleasant and helpful. The attention and service provided by the employees were frequently praised with specific mentions of their kindness and willingness to assist. Guests often described the staff as very nice, attentive and cordial, contributing significantly to the family-friendly atmosphere of the hotel.
A standout mention was given to receptionist Ana, who was highlighted for her exceptional kindness and helpfulness. Another staff member, Andri, was also noted for being super friendly and kind. Despite language barriers, the mostly Spanish-speaking staff were still able to provide helpful and accommodating service.
However, not all experiences were positive. Some reviewers mentioned that the reception staff could be unfriendly, lacking smiles and standard greetings. Instances of rudeness and unhelpfulness were noted by a few guests, indicating occasional inconsistencies in service quality.
While the general sentiment towards the staff at Hotel Prado Real is positive, these mixed reviews suggest that experiences can vary with some guests encountering less favorable interactions. Overall, the majority of guests left with a positive impression of the hotel staff's friendliness and dedication.
Guests at Hotel Prado Real have consistently encountered issues with the WiFi service, particularly within the rooms. While the hotel facilities generally receive positive remarks, the WiFi frequently lacks signal strength and often logs users out, making it unreliable for work-related tasks or consistent internet usage. Numerous reviews highlight the poor quality of the WiFi, noting that it either doesn't function properly or fails to reach certain areas of the hotel.
Hotel Prado Real offers a convenient and enjoyable pool area, situated adjacent to the hotel’s restaurant. While the pool is relatively small, it still provides a refreshing spot to cool off, especially during hot weather. The pool's schedule, open from 12 to 8, accommodates visitors seeking a leisurely dip.
Guests have noted that the pool area is generally well-maintained with many praising its overall appeal as nice and great. However, some reviews point out occasional maintenance issues, such as the pool filter being broken and a need for better housekeeping to keep the garden areas free of trash.
Despite being small and located in another building, the pool remains a favored feature for its practical use and cool environment. The pool café, though noted as a bit pricey, adds convenience for guests. Overall, the pool at Hotel Prado Real, while having room for improvement, consistently provides a satisfying experience for its visitors.
Hotel Prado Real, despite being categorized as a three-star hotel, often falls short of guests' expectations for this rating. Reviews suggest that many aspects of the hotel give a feeling of neglect and poor maintenance. The overall perception is that it feels more like a one-star hostel rather than a three-star establishment. The photos may create an impression of a three-star quality, but the actual experience tells a different story with outdated rooms and uncomfortable beds frequently mentioned.
The pool, a potential highlight, is not operational and is housed in a separate building, making it an inconvenience for guests. This has led to frustration as it is advertised as part of the hotel's amenities. Some parts of the hotel are described as very poorly maintained with old furniture and a general lack of comfort contributing to a less than satisfactory stay.
The pricing, described as very expensive for what it offers, further exacerbates the disappointment. Service levels are also noted to be basic, aligning more with a two-star level of service rather than what one would expect from a three-star rating. While there are minor aspects like the bathroom that might meet the expected standards, overall, the facility does not live up to the three-star promise, leaving much room for improvement.
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Location
Guests value the quiet, serene surroundings, which create a peaceful atmosphere ideal for relaxation. The hotel's convenience is further emphasized by its easy accessibility and ample parking facilities, making it suitable for travelers arriving by car. Additionally, the location benefits those utilizing public transport, enabling seamless exploration of the surrounding regions.
The central location also provides easy access to local amenities, from dining options in the village to other nearby attractions. This makes Hotel Prado Real a practical choice for both short stays and longer visits where guests plan to explore nearby destinations like Segovia and the Sierra.
Overall, Hotel Prado Real's location is repeatedly cited as a key feature by its guests, who appreciate its combination of convenience, tranquility and accessibility. The positive feedback on the hotel's staff and facilities further enhances its appeal, making it a highly recommended lodging option in the area.
Breakfast
Many commenters were disappointed by the lack of yogurt, pastries running out before the end of breakfast time and the scarce selection. The quality of the beverages, particularly the coffee, also received criticism for not meeting expectations. In some instances, travelers were informed that breakfast was not available, adding to their frustration.
Overall, while the breakfast at Hotel Prado Real does provide the essentials, it lacks the richness and variety expected and many find it on the expensive side for what is offered.
Rooms
Despite the significant advantages in space and accessibility, there are numerous reports of the rooms showing their age with outdated furniture and a general need for renovation. The lack of soundproofing and presence of lingering tobacco smells in certain rooms diminish the overall experience for many guests.
Cleanliness is an area with mixed reviews; while some rooms are reported to be very clean, others fall short with mentions of dirt, cobwebs and even unpleasant odors. The absence of modern amenities such as elevators and hairdryers in bathrooms further highlights the need for upgrades, especially for guests with limited mobility.
Comfort in terms of bedding is another noted issue. Guests frequently report uncomfortable mattresses with noisy springs and some rooms have been described as feeling sad or poorly maintained, contributing to an overall sense of deterioration. Additionally, in-room air conditioning problems and broken furniture compound these concerns.
The hotel's staff, however, receives high praise for their kindness and attentiveness, providing a glimmer of positive interaction amid the need for significant room improvements.
Beds
Cleanliness
Guests were particularly pleased with the cleanliness of their rooms, highlighting comfortable beds and spacious environments. The service quality also garnered positive remarks, contributing to a satisfactory stay for some visitors.
However, several reviews noted significant issues with cleanliness. Some guests encountered dirty floors, unclean furniture and poorly maintained bathrooms. Specific complaints included trash left uncollected, dirty walls and outdated amenities. The hotel’s balconies and garden areas also received criticism for being dirty and filled with cobwebs.
While the hotel succeeds in some aspects of cleanliness, it appears that consistency is lacking with certain areas falling short of guests’ expectations. Overall, the cleanliness at Hotel Prado Real can be hit or miss, aligning well with its strong points like comfort and service but needing improvements in maintenance and regular upkeep.
Staff
A standout mention was given to receptionist Ana, who was highlighted for her exceptional kindness and helpfulness. Another staff member, Andri, was also noted for being super friendly and kind. Despite language barriers, the mostly Spanish-speaking staff were still able to provide helpful and accommodating service.
However, not all experiences were positive. Some reviewers mentioned that the reception staff could be unfriendly, lacking smiles and standard greetings. Instances of rudeness and unhelpfulness were noted by a few guests, indicating occasional inconsistencies in service quality.
While the general sentiment towards the staff at Hotel Prado Real is positive, these mixed reviews suggest that experiences can vary with some guests encountering less favorable interactions. Overall, the majority of guests left with a positive impression of the hotel staff's friendliness and dedication.
Wi-Fi
Pool
Guests have noted that the pool area is generally well-maintained with many praising its overall appeal as nice and great. However, some reviews point out occasional maintenance issues, such as the pool filter being broken and a need for better housekeeping to keep the garden areas free of trash.
Despite being small and located in another building, the pool remains a favored feature for its practical use and cool environment. The pool café, though noted as a bit pricey, adds convenience for guests. Overall, the pool at Hotel Prado Real, while having room for improvement, consistently provides a satisfying experience for its visitors.
3 Star
The pool, a potential highlight, is not operational and is housed in a separate building, making it an inconvenience for guests. This has led to frustration as it is advertised as part of the hotel's amenities. Some parts of the hotel are described as very poorly maintained with old furniture and a general lack of comfort contributing to a less than satisfactory stay.
The pricing, described as very expensive for what it offers, further exacerbates the disappointment. Service levels are also noted to be basic, aligning more with a two-star level of service rather than what one would expect from a three-star rating. While there are minor aspects like the bathroom that might meet the expected standards, overall, the facility does not live up to the three-star promise, leaving much room for improvement.
Yes, Hotel Prado Real has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Hotel Prado Real.
Yes, Hotel Prado Real welcomes dogs.
No, parking facilities aren't available at Hotel Prado Real.
No, Hotel Prado Real doesn't have a gym.
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