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Summary of reviewsHotel des Pins receives considerable acclaim across various categories, collectively painting a picture of a well-regarded and inviting seaside retreat.
**Location:** The hotel's exceptional location is lauded for its proximity to the beach, offering both immediate ocean access and a tranquil setting. Guests appreciate the convenience of being close to the town center and essential amenities while enjoying a serene and picturesque environment. Secure and private parking, monitored for safety, adds to the convenience. The beautiful sea views and harmonious decoration further enhance the overall relaxing atmosphere, making it an ideal spot for family vacations or peaceful retreats.
**Breakfast and Dinner:** Dining at Hotel des Pins is highlighted by a superb breakfast experience featuring a rich, hearty buffet with a varied selection exceeding typical French standards. While some guests found the breakfast a bit pricey and occasionally lacking in replenishment, the overall sentiment is positive, especially bolstered by the friendly staff. Dinner receives overwhelmingly positive feedback for its high-quality cuisine, featuring a blend of French and Thai dishes that guests find original and professionally prepared. Service is frequently praised for its attentiveness and professionalism with the dining room creating a pleasant atmosphere. Some guests noted high prices for certain items, but the quality generally justifies the expense.
**Rooms:** Reviewers commend the spacious, clean and comfortable rooms, many highlighting the beautiful sea views and large terraces. The bedding quality is generally praised with a few mixed reviews about firmness. Despite some minor issues like the lack of air conditioning and occasional housekeeping lapses, the rooms offer a restful and enjoyable stay. Features such as soundproofing and balconies ensure a quiet and pleasant environment.
**Cleanliness:** Predominantly positive reviews emphasize the hotel's high standards of cleanliness across rooms and public areas, contributing to a comfortable stay. While sporadic issues were noted, they are exceptions against the broader backdrop of excellent cleanliness standards maintained by friendly and accommodating staff.
**Staff:** The staff of Hotel des Pins receives consistent praise for their welcoming, friendly and professional demeanor. Guests highlight the team's dedication to customer care, attentiveness and willingness to assist, significantly enhancing the overall guest experience. The personal touch and friendly service extend to the restaurant, adding to the exceptional dining experience.
**Parking and Family-Friendly Atmosphere:** Secure, free and conveniently shaded parking is a notable feature frequently praised by guests. The family-friendly nature of the hotel with spacious family rooms and activities such as cycling, adds to its appeal, making it an excellent choice for families seeking a value-for-money, beachside stay.
**Three-Star Rating:** Although some guests feel that the hotel falls slightly short of typical three-star expectations, especially regarding dining, most find the overall experience satisfactory.
Overall, Hotel des Pins offers a beautiful, serene location with excellent dining, comfortable rooms, outstanding staff and family-friendly amenities, making it a valued choice for many travelers. Show more
Read review summaries for all categories
Categories
Dog Friendly Hotel
This hotel welcomes both dogs and cats, allowing pets up to 5 kg for an additional fee. This makes it a convenient option for pet owners seeking hotel accommodations.
Hotel with Parking
This hotel is a well-regarded hotel in Soulac-sur-Mer that provides parking for its guests.
Accessible Hotel
This hotel features two comfort rooms accessible to people with reduced mobility (PMR), with a large bathroom equipped with a shower and toilets adapted for reduced mobility, and it is compliant with 'Tourisme et Handicaps' norms.
3-Star Hotel
This hotel is ideally located near the beach and forest, offering a blend of relaxation and nature. It features an outdoor pool, a restaurant serving excellent food, and free parking, enhancing its value for money. The staff is known for being exceptionally friendly and helpful.
Historic Hotel
Family Friendly Hotel
Room Types
Comfort Double RoomThis room features a private bathroom with a bath or a shower.
Superior Double RoomThis larger room features a balcony or a terrace and a private bathroom with a shower or a bath.
Comfort Twin RoomThis room features a private bathroom with a shower.
Superior Twin RoomThis room features a balcony and a private bathroom with a bath.
Comfort Triple Room (Bath)The triple room features a private bathroom with a bathtub.
Double Room with BalconyThis double room offers a balcony and a private bathroom.
Standard Double RoomRooms are 13 square metres.
Single room with a 140 bed and a walk-in shower.
Double Room - Disability AccessFeaturing free toiletries, this double room includes a private bathroom with a walk-in shower and a hairdryer. The double room has a flat-screen TV, a tea and coffee maker, a wardrobe, as well as heating. The unit has 1 bed.
Double Room with TerraceThe double room offers air conditioning, a tea and coffee maker, a terrace with sea views as well as a private bathroom featuring a walk-in shower. The unit offers 1 bed.
Deluxe Double RoomThe double room offers air conditioning, a tea and coffee maker, a balcony with sea views as well as a private bathroom boasting a bath or a shower. The unit has 1 bed.
Quadruple RoomThe quadruple room offers air conditioning, a tea and coffee maker, as well as a private bathroom boasting a bath and a hairdryer. The unit has 3 beds.
Family Room with BathFeaturing free toiletries, this family room includes a private bathroom with a bath and a hairdryer. The family room features a tea and coffee maker, a wardrobe, a safe deposit box, a flat-screen TV, as well as garden views. The unit has 2 beds.
Guest Reviews
8.1
Very Good
Location
Hotel des Pins consistently receives high praise for its exceptional location, making it an ideal choice for various types of stays. Its proximity to the beach, just a few dozen meters away, is often highlighted, offering guests immediate access to the soothing ocean. The hotel is situated in a quiet area, which provides a tranquil and relaxing environment, yet it remains conveniently close to the town center and essential amenities.
Guests appreciate the secure, private parking and the attentive, friendly staff, which enhance the overall experience. The setting is described as beautiful and rejuvenating with many reviews noting the impressive sea views and the harmonious decoration and cleanliness of the hotel. Family-friendly and ideal for those looking for a peaceful retreat, Hotel des Pins offers a superb location that is both serene and picturesque. Its position near a monitored private parking and amenities like the ferry to Royan further cements its status as a prime destination.
Breakfast
Hotel des Pins offers a breakfast experience that has drawn considerable praise from its guests. The majority of reviewers found the breakfast to be excellent, describing it as rich, hearty and delicious with an abundant and varied selection. Visitors frequently highlighted the buffet for its quality and completeness, noting that it includes a wide range of options, which are more varied than typically seen by French standards.
The breakfast buffet is well-stocked and leaves little to be desired, serving as a robust start to the day. Guests appreciated the good food and mentioned that the breakfast was available until 10 AM, though some found it a bit costly and lacking in frequent replenishment. Despite a few remarks about the quality of products and some comments suggesting room for improvement, the overall consensus remains highly positive.
Reviewers often paired their breakfast compliments with praise for the friendly and pleasant staff, enhancing the overall dining atmosphere. Whether looking for a traditional spread or something more indulgent, Hotel des Pins seems to have successfully catered to the diverse tastes of its guests with its superb and hearty breakfast offerings.
Dinner
The dinner experience at Hotel des Pins has garnered overwhelmingly positive feedback. The restaurant is praised for its excellent and high-quality cuisine, featuring a varied and tempting menu with options for everyone, including French and Thai dishes. Guests have lauded the originality and professional preparation of the dishes, deeming the restaurant worthy of a Michelin-starred chef.
Service consistently receives high marks for attentiveness and professionalism. The dining room is described as pleasantly inviting, further enhancing the dining experience. While some guests found particular items, like the seafood platter, to be on the pricier side and felt that some dishes leaned too heavily on Asian flavors, these concerns were few among the numerous commendations.
Overall, dining at Hotel des Pins is exceptional, from the varied a la carte menu to the excellent dinners and breakfasts. Visitors have also enjoyed unique experiences such as brass band concerts from the balcony, making the restaurant a standout feature worth visiting.
Rooms
Hotel des Pins offers guests spacious and clean rooms, often praised for their comfort and pleasant atmosphere. Many visitors appreciate the spaciousness and simple decor with some rooms featuring beautiful views of the sea and large terraces that enhance the experience. The presence of comfortable bedding and the cleanliness of the rooms contribute to a restful stay. Family accommodations are also available, providing ample space for parents and children with convenient layouts.
The hotel's proximity to the beach is a highlight and despite its remote location from the town, the setting appeals to those seeking tranquility. Rooms are described as well-equipped and the addition of balconies and soundproofing in some rooms ensures a peaceful environment. However, the lack of air conditioning and occasional issues with housekeeping standards detract slightly from the overall experience.
Guests also note that the hotel staff are friendly and the services provided contribute positively to their stays. The combination of good value, comfort and the picturesque setting makes Hotel des Pins an appealing choice for travelers looking for a serene retreat close to the beach.
Beds
Hotel des Pins has garnered mixed feedback regarding its beds, yet the general consensus leans towards a positive experience. Many guests have praised the comfort of the bedding, describing it as "top-notch" and "comfortable." Descriptions such as "large comfortable bed" and "spacious room with comfortable beds" further highlight the generally appreciated quality.
However, opinions on firmness varied with some finding the beds a bit too hard, while others felt they were "perfectly fine." There were mentions of certain instances where the mattresses seemed defective or were due for replacement, which detracted from the overall comfort for a few guests.
Despite these few issues, for many, the bedding at Hotel des Pins contributed positively to their stay with some considering the bed to be the best part of their holiday. The comfort of the beds appears to be a strong point for the hotel, although consistency in bed quality might need some improvement.
Cleanliness
Hotel des Pins receives generally positive acclaim for its cleanliness, predominantly highlighted by the spacious and tidy guest rooms. Many reviews commend the high standards of room cleaning, noting the rooms are not only very clean but also well-organized and comfortable. The hotel itself, along with its pool, maintains high cleanliness, paired with a friendly and accommodating staff. Various guests appreciated the impeccable cleanliness upon arrival which added to their positive experiences at the hotel.
However, some guests did point out areas that need improvement. Sporadic cleanliness issues were noted, such as hair found in places where it shouldn't be and terrace sweeping that seemed to be overlooked. While these issues were mentioned, they appear to be exceptions rather than the norm, given the overall more frequent positive comments.
The soundproofing of rooms could also be an area for future enhancement, though it didn't overwhelmingly detract from the overall sense of cleanliness and comfort experienced by most guests. Despite these few concerns, the hotel maintains a strong reputation for cleanliness that contributes significantly to the guests' stay experiences.
Staff
The reviews for 'Hotel des Pins' convey a consistently positive consensus regarding the staff, which is noted for being remarkably welcoming, friendly and professional. Guest feedback highlights the warm receptions and geniality offered by the hotel team, emphasizing the high level of customer care and attentiveness. The staff are described as accommodating, helpful and ever-ready to assist guests, often going the extra mile to ensure comfort and satisfaction.
The overall pleasant demeanor of the hotel staff stands out with repeated mentions of their kindness and attentiveness towards guest needs. The team’s ability to provide a pleasant welcome, even in late hours, as well as their dedication to recovering and returning forgotten items exemplifies their commitment to guest service. Additionally, the friendliness and professional attitude extend to the restaurant, contributing to an exceptional dining experience.
Overall, the staff of 'Hotel des Pins' is consistently praised for their exceptional service, dedication and friendly approach, making them a standout feature of the hotel experience.
Parking
Hotel des Pins has received many positive reviews concerning its parking facilities. Guests have frequently highlighted the availability of secure, free parking, which is an appreciated feature. The parking lot is described as large, beautiful and conveniently shaded, providing comfort and ease for travelers. Many reviews mention that the parking is gated and monitored, enhancing the safety and security of guests' vehicles. The parking is also situated conveniently close to the hotel entrance and rooms, further adding to the convenience factor. These aspects combined make the hotel's parking a standout feature for visitors.
Family
Located in a surprisingly quiet spot, Hotel des Pins is a family-friendly haven just steps from the beach. The accommodations are well-suited for families, featuring spacious family rooms and even separate bedrooms for kids, ensuring privacy and comfort. Guests frequently praise the friendly and accommodating staff, reinforcing the hotel's welcoming family atmosphere. The hotel is run by a dedicated family team, contributing to a warm and personalized stay.
For those looking to engage in activities, the hotel is ideal for cycling in complete tranquility. The value for money is excellent, making it a great choice for families planning a short stay. Overall, families leave happy and satisfied, appreciating the ideal location and family-oriented services.
3 Star
Hotel des Pins presents a mixed experience for its guests concerning its three-star rating, facilities and services. Several visitors found that the hotel falls short of the expected standards for a three-star establishment, particularly highlighting the dining experience as not meeting the anticipated quality. However, despite these criticisms, the hotel has received a range of satisfactory ratings from guests, varying from moderate to high scores, indicating acceptable levels of service and amenities for some. While it may not fully align with traditional three-star criteria in every aspect, the hotel still offers a decent stay for many of its guests.
No, Hotel des Pins doesn't have any pool.
No, a spa isn't available at Hotel des Pins.
Yes, Hotel des Pins welcomes dogs.
Yes, parking facilities are available at Hotel des Pins.