Hotel in Santiago, ChileChile > Santiago Metropolitan Region > Cordillera > Puente Alto
9.1
Excellent
From $269
$
+1
Info
Summary of reviews
The Ritz-Carlton, Santiago is a luxurious five-star hotel located in the pleasant district of El Golf with excellent proximity to restaurants and shopping areas. Guests have praised the hotel's infrastructure, cleanliness and attentive staff. The breakfast is highly rated for its variety and quality with some guests describing it as excellent and spectacular. The hotel's restaurant, Estro, is noted for its delicious meals, although some guests have reported long wait times. The rooms are spacious, comfortable and kept in impeccable condition with great attention to detail. The hotel's pool offerings and amenities create a pleasant ambiance for a memorable stay. The hotel truly lives up to its five-star rating with its impressive spa, extra comfortable beds and delicious food. Overall, The Ritz-Carlton, Santiago is a perfect option for a luxurious escape in Santiago, offering exceptional service and facilities at a reasonable price.
Hotel in Cordoba, ArgentinaArgentina > Cordoba > Capital
9.5
Excellent
From $233
$
+1
Info
Nestled in a redbrick home built in 1915, this intimate 15 room boutique hotel in Cordoba offers spa services, packages and events to make any stay memorable.
Summary of reviews
Azur Hotel & Spa is a highly recommended hotel located in the heart of Cordoba, making it the perfect starting point for city exploration. Guests rave about the amazing breakfast buffet with a wide variety of options, including homemade pastries and detox juices. The dinner options are also praised, although some guests suggest a more accessible menu. The rooms are tastefully decorated and comfortable with the blue suite being exceptional with a large Jacuzzi. The hotel is commended for its impeccable cleanliness standards and exceptional staff who go above and beyond to make guests comfortable. The spa is a standout feature and a must-try with its unique circuit of waters, while the rooftop pool is also enjoyed despite being smaller than expected. The hotel's boutique style adds an authentic touch to its design and overall ambiance, making it a hidden gem in the city center.
Hotel in Santiago, ChileChile > Santiago Metropolitan Region > Cordillera > Puente Alto
8.8
Excellent
From $125
$
+2
Info
Summary of reviews
Situated in the prestigious and serene neighborhood of Las Condes, the Best Western Premier Marina Las Condes enjoys a prime location that offers both convenience and security. Guests frequently highlight its proximity to the Manquehue subway station and nearby shopping centers such as Parque Arauco and Mall Apumanque, making it ideal for both business and leisure travelers. The tranquil yet vibrant area provides a blend of business and residential zones, ensuring essential services and local amenities are within easy reach.
The hotel’s excellent breakfast is often praised for its variety and high quality, including options suitable for various dietary needs. The wide array of fresh fruits, pastries and hot dishes, alongside the friendly service, create a pleasant dining experience. However, minor critiques note occasional issues with food temperature and a desire for more diversity in dietary-specific options.
Dinner at the onsite restaurant, Rosso, also earns high marks for its sophisticated and well-prepared meals. Guests appreciate the quality of food and the attentive service, making it a favorable choice for dining within the hotel. Nonetheless, some guests point out the limited room service menu and occasional slow service.
Rooms at the Best Western Premier Marina Las Condes are broadly praised for their spaciousness, cleanliness and modern design. Comfortable beds and amenities like mini fridges and room safes enhance the guest experience. Despite some minor issues with noise insulation and maintenance, the overall sentiment is positive.
Cleanliness throughout the hotel is consistently recognized with guests noting the well-maintained and organized nature of the rooms and common areas, attributed to the efficient housekeeping staff.
The hotel staff receives high accolades for their friendliness, attentiveness and professionalism. Guests often commend the exceptional service and accommodating nature of the team, particularly in making visitors feel welcome and ensuring a pleasant stay.
Free WiFi is generally appreciated for its speed and reliability, especially in public areas, despite occasional issues with connectivity and speed in some rooms.
The gym is well-regarded for its variety of equipment and maintenance, making it a beneficial amenity for guests looking to maintain their fitness routines during their stay. Similarly, the pool earns praise for its delightful ambiance and impressive rooftop views, even though some guests mention the need for better temperature regulation and amenities.
The parking facilities are another highlight, noted for their ample space, convenience and security. While there are minor concerns regarding the ticket validation process, these are overshadowed by the overall positive feedback.
For families, the hotel is highly regarded with comfortable and spacious rooms that cater well to family needs and a welcoming atmosphere that is particularly appealing to children. Despite the lack of specific family-sized rooms, the accommodations are deemed comfortable and secure for families, complemented by a good breakfast and commendable security.
In summary, the Best Western Premier Marina Las Condes offers a well-rounded and satisfying guest experience, underscored by its prime location, excellent amenities and commendable service.
Hotel in Sao Paulo, BrazilBrazil > Sao Paulo > Sao Paulo
8.6
Very Good
From $113
$
+1
Info
Summary of reviews
Blue Tree Premium Faria Lima enjoys a prime location in São Paulo's financial district, Faria Lima, highly favored by both business travelers and tourists. The hotel's position offers easy access to key business centers, shopping malls like JK Iguatemi, dining spots such as Eataly and cultural attractions with Ibirapuera Park just a short walk away. Guests appreciate the safe and vibrant environment, suitable for walks to nearby restaurants and bars at any time of day.
The hotel earns commendations for its cleanliness with most guests praising the spotless rooms and common areas. Modern, spacious rooms with updated amenities contribute to a comfortable stay, although some guests pointed out that older rooms could benefit from renovations and better maintenance.
Breakfast at Blue Tree Premium Faria Lima is lauded for its variety and quality, offering a hearty and satisfying start to the day. Despite occasional criticisms regarding limited variety and crowded settings, the overall breakfast experience is positive, augmented by friendly and efficient staff service. Conversely, the dinner service receives mixed reviews with some guests finding the offerings overpriced and lacking in variety, although the Noah restaurant is praised by some for its food quality and fair prices.
The hotel's staff are frequently highlighted as exceptional, offering friendly, attentive and professional service that significantly enhances the guest experience. Specific individuals are often mentioned for going above and beyond, contributing to a welcoming atmosphere.
While WiFi service at the hotel receives mixed feedback, some guests experienced reliable and fast connections suitable for business use, while others encountered issues such as slow speeds and unstable connections. The gym, though appreciated for its view and cleanliness, is noted for its small size and some outdated equipment needing refurbishment.
The rooftop pool with its stunning city views, is well-regarded despite its small size, though some reviews highlight the need for better maintenance. Valet parking is available but incurs an additional cost, leading some guests to suggest that it should be included in the room rate.
Overall, Blue Tree Premium Faria Lima is considered highly suitable for families, business travelers and tourists alike, offering a comfortable and family-friendly environment with a generally positive experience despite a few areas in need of improvement. The vibrant nightlife and convenient access to dining and entertainment options in the vicinity further enhance its appeal.
Hotel in Lima, PeruPeru > Lima > Lima > San Isidro
8.5
Very Good
From $123
$
+6
Info
Summary of reviews
DoubleTree by Hilton Lima Miraflores El Pardo garners praise for its prime location in the heart of the vibrant and safe Miraflores district. Its centrality allows guests to easily explore notable attractions, upscale dining, and shopping options, making it a suitable choice for both leisure and business travelers. The hotel is applauded for its modern and clean environment, complemented by the attentiveness of its friendly staff.
The breakfast experience at the hotel is frequently highlighted as exceptional, offering a wide variety of delicious options including local dishes and fresh bakery items. This positive start to the day is matched by the enjoyable dining experiences available in-house, where guests can savor good food alongside live entertainment. Despite some feedback regarding menu items, the overall dining quality is considered pleasant and accommodating.
Guests find comfort in the spacious and clean rooms, equipped with cozy beds that contribute to restful sleep. While some areas show signs of age, the general conditions meet expectations, aided by effective air conditioning and a well-maintained pool area. The hotel's gym receives commendations for its comprehensive equipment and professional trainers, enhancing the stay for fitness enthusiasts.
Families appreciate the warm, welcoming atmosphere and thoughtful amenities, with children particularly enjoying the signature warm cookies upon arrival. Though there are suggestions for more child-specific entertainment, the hotel remains a favored choice for creating family memories. Business travelers also benefit from convenient access to appointments and amenities supporting their needs.
Although Wi-Fi connectivity occasionally poses challenges, the positive reviews largely outweigh the criticisms, with most guests experiencing stable and adequate service. While some reviews question the hotel's classification as a five-star establishment due to noise concerns and other factors, the overall experience offered by DoubleTree by Hilton Lima Miraflores El Pardo continues to attract guests seeking a comfortable and convenient stay in Lima.
Hotel in Santiago, ChileChile > Santiago Metropolitan Region > Cordillera > Puente Alto
7.8
Good
From $166
$
+4
Info
Summary of reviews
NOI Vitacura, located in the heart of the upscale Vitacura neighborhood, offers a charming and convenient setting for both business and leisure travelers. With its proximity to exquisite dining options, art galleries, and Bicentennial Park, the hotel is ideally placed for those wanting to explore Santiago's vibrant offerings. Guests frequently commend the hotel's location for its peaceful ambiance and accessibility to local attractions.
The hotel is well-regarded for its breakfast, which consistently earns praise for its variety and quality. Guests appreciate the diverse selection, including gluten-free and vegetarian options, and the flavorsome Chilean dishes that add a local touch to the meal. The breakfast is often highlighted as a pivotal aspect of the stay, underscored by friendly and attentive staff, contributing to a memorable start to the day.
The dining experience at NOI Vitacura receives mixed reviews, with notable praise for the rooftop restaurant offering spectacular views of Santiago and the Andes, making it a preferred spot for drinks and casual meals. However, opinions on other dining facilities vary, with food quality needing improvement according to some reviews. The rooms are spacious and elegantly furnished, providing a luxurious ambiance with stunning mountain views enhancing relaxation. Guests often commend the comfortable beds and well-equipped facilities, despite some minor maintenance issues. Staff service at NOI Vitacura stands out, marked by warmth, promptness, and professionalism, making guests feel cared for throughout their stay.
Cleanliness at the hotel garners positive remarks overall, with a tidy environment and immaculate rooms appreciated by guests, although there are occasional reports of maintenance lapses. The spa is praised for its excellent amenities and serene atmosphere, offering a comprehensive wellness experience with flexibility to enjoy the facilities at one's pace. Similarly, the pools at NOI Vitacura are favored for their picturesque setting and cleanliness, though the sizes and maintenance may require attention.
General amenities like free WiFi and parking add convenience to the stay, although improvements in service quality and maintenance are occasionally suggested to better meet guest expectations. While the hotel embodies luxury with sophisticated rooms and attentive staff, there is recognition that certain facilities may not align entirely with the 5-star label, highlighting areas needing enhancement.
Overall, NOI Vitacura impresses with its inviting location and service-oriented approach, creating a delightful experience for guests amidst its luxurious setting.
Hotel in Sao Paulo, BrazilBrazil > Sao Paulo > Sao Paulo
8.5
Very Good
From $112
$
+7
Info
Summary of reviews
Transamerica Executive Higienópolis is highly regarded by guests for its prime location in a peaceful and secure neighborhood of São Paulo. Conveniently located near cultural landmarks, major event venues, restaurants, bars, and the Higienópolis Shopping Mall, the hotel provides easy access to key areas of the city. Guests appreciate the spacious and comfortable rooms, which are noted for their elegance, practicality, and functionality. The rooms often include amenities like a mini kitchen or kitchenette, and features such as separate living areas and balconies, making them especially suitable for families or extended stays. Despite some mentions of older furniture and outdated television sets, the overall room experience is positive, with many guests highlighting the generous layout and comfort.
Cleanliness is another significant strength of the hotel, with consistently high praise for its immaculate standards. Guests frequently commend the clean and fragrant environment, both in rooms and public spaces, with well-sanitized bedding and towels. The attentive cleaning staff plays a vital role in maintaining these high hygiene standards, which contributes to a comfortable and restful stay.
The hotel's staff receives exceptional praise for their service. Noted for their promptness, efficiency, and courteous nature, the team's friendliness and eagerness to assist create a welcoming atmosphere that enhances the overall guest experience. From the reception desk to overall service, the professionalism and kindness of the staff are often highlighted as standout features.
While the breakfast receives mixed reviews, with some guests enjoying the simple yet tasty offerings, there are mentions of limited variety and quality issues. Improvements in the diversity and freshness of the breakfast options could further enhance the dining experience. Additionally, the hotel's Wi-Fi service is an area with room for improvement, as guests have reported issues with its reliability and speed.
Overall, Transamerica Executive Higienópolis is commended for its excellent service, comfortable accommodations, and prime location, making it a wise choice for travelers seeking a pleasant stay in São Paulo. Despite a few areas identified for enhancement, such as breakfast and Wi-Fi, the positive aspects and great cost-benefit ratio provide guests with a satisfying experience.
Hotel in Santiago, ChileChile > Santiago Metropolitan Region > Cordillera > Puente Alto
8.3
Very Good
From $67
$
Info
Summary of reviews
Park Plaza Santiago is highly regarded for its prime location in the vibrant Providencia neighborhood, offering guests the convenience of being close to key attractions, transportation links, and an array of shops and dining options. The proximity to the Los Leones metro station and significant sites like Sky Costanera creates a fantastic base for exploring Santiago, whether for business or leisure. Guests consistently praise the surrounding area's safety and tranquility, enhancing their overall experience.
The hotel offers a commendable breakfast experience with a buffet-style spread that satisfies diverse tastes, featuring a wide array of fresh and delicious options. The service from attentive staff and extended breakfast hours are appreciated, although there's room for improvement in fruit variety. Similarly, the dinner service at the hotel's restaurant receives favorable remarks for its delicious offerings and pleasant atmosphere, despite occasional criticisms regarding menu variety and meal consistency.
In terms of accommodations, guests enjoy the spaciousness and comfort of the rooms, which are noted for their cleanliness and cozy beds. Although the decor is classic, some find it slightly dated, and bathroom renovations are suggested to enhance comfort further. The staff at Park Plaza Santiago are often described as impeccable, friendly, and attentive, contributing significantly to the satisfaction of guests, and easing the overall hotel experience. The high level of service across different areas, from dining to reception, is frequently highlighted.
Additional amenities include a decent Wi-Fi service, which is generally sufficient for professional tasks despite occasional connectivity issues. Fitness facilities are modest, but the pool offers a refreshing escape with its appealing decor, though improvements in maintenance and heating would benefit guests further. The parking arrangement might not be ideal for those needing close proximity, but it provides a workable solution through nearby facilities.
Overall, Park Plaza Santiago presents a blend of old-world charm and comfort in an unbeatable location. It is particularly suitable for families, offering a welcoming atmosphere supported by cordial staff, despite some facilities showing signs of age. The hotel remains a solid option for travelers looking for an inviting, centrally-located stay with reliable service in Santiago.
Hotel in Quito, EcuadorEcuador > Pichincha > Quito > Quito
9.0
Excellent
From $100
$
+3
Info
Summary of reviews
Dann Carlton Quito is a highly recommended hotel for travelers exploring Quito. The hotel's fantastic location is praised by guests who appreciate the convenience of being able to walk to numerous restaurants, bars and shopping areas. The breakfast buffet is described as complete, varied and delicious with a wide range of fresh products and the staff is efficient and attentive. The rooms are spacious and elegant, although some guests have reported noise issues and outdated facilities. The hotel's personnel are viewed as professional and accommodating and the rooftop pool and gym are well-equipped and enjoyable. The hotel's location is also ideal for nightlife with plenty of places of interest to visit and activities to enjoy at night. Overall, Dann Carlton Quito is a true 5-star experience that guests highly recommend for a luxurious stay in Quito.
Hotel in Mar del Plata, ArgentinaArgentina > Buenos Aires > General Pueyrredon
9.0
Excellent
From $206
$
+3
Info
Summary of reviews
Hotel Costa Galana has garnered numerous positive reviews across various aspects, solidifying its reputation as a top luxury destination. Its prime location across from Playa Grande is frequently praised, offering guests stunning ocean views and easy access to Mar del Plata's finest restaurants and attractions. The hotel's position is often cited as unbeatable and adds significant value to the stay.
The breakfast experience stands out for its excellence, variety and quality with fresh products, fruits, pastries and juices earning high marks. Guests appreciate the abundant options and the friendly, attentive staff that enhance the dining experience. Dinner at the hotel's restaurants also receives praise for signature cuisine and standout flavors, particularly at the Mar Restaurant and La Terraza, despite occasional dissatisfaction with specific dishes or service.
Comfort is key in the hotel's rooms with many guests enjoying the sea views and comfortable mattresses. However, some reviews suggest that the decor and facilities could benefit from modernization. Cleanliness is another strong point with thorough room cleaning services and impeccable maintenance frequently mentioned. A few guests noted that decor and furniture updates would enhance the overall experience.
Hotel staff receive widespread acclaim for their exceptional service, attentiveness and friendliness. The team consistently goes above and beyond to ensure guest satisfaction, contributing significantly to the hotel's luxurious atmosphere.
The spa and pool facilities add to the hotel's appeal with the spa praised for its quality and amenities, although occasional crowding and temporary unavailability are noted. The pool area receives mixed reviews, mainly due to temperature and maintenance issues, but the service from the pool staff and additional amenities like the backyard and beachside pools are well-regarded.
Beds at Hotel Costa Galana are generally described as comfortable and of high quality, though some guests faced issues with bed size and mattress condition. Overall, the hotel lives up to its five-star rating, offering luxurious comfort, an excellent location and outstanding service, making it a highly recommended choice for a lavish getaway.
Hotel in Sao Paulo, BrazilBrazil > Sao Paulo > Sao Paulo
7.9
Good
From $89
$
+4
Info
Summary of reviews
The Hotel Address São Paulo Faria Lima by Intercity garners praise for its strategic location, offering convenience for both business travelers and tourists eager to explore São Paulo's vibrant Faria Lima district. Its proximity to top restaurants, shopping malls, and major attractions, alongside easy access to public transportation, enhances its appeal. Guests consistently highlight the hotel's friendly and attentive staff, whose dedication contributes significantly to a positive experience.
The hotel provides spacious rooms, often mentioned as comfortable with commendable sound insulation. Many accommodations are appreciated for their modern design, while others feature additional amenities like kitchen areas and balconies. However, some inconsistencies in room quality and maintenance, such as issues with cleanliness and outdated decor, have been noted.
Guests are fond of the breakfast served on the 16th floor for its stunning views and variety, although there are calls for more diverse dietary options. While the gym and rooftop pool offer pleasant views and basic facilities, improvements in equipment and ventilation have been suggested. Reviews express mixed sentiments about the WiFi connectivity and the condition of the beds, highlighting areas for potential enhancement.
Overall, Hotel Address São Paulo Faria Lima by Intercity is recognized for its excellent value and location, with the majority of guests appreciating its competent service and comfortable accommodations. Despite a few areas for improvement, the hotel remains a popular choice for those seeking affordability and convenience in São Paulo.
Hotel in Buenos Aires, ArgentinaArgentina > Buenos Aires > Federal District
8.1
Very Good
From $214
$
+5
Info
Summary of reviews
The Buenos Aires Marriott is a luxurious 5-star hotel with a prime location, making it easy to explore the city's landmarks and attractions. Guests rave about the rooftop pool and stunning views of the city. While there were mixed opinions about the breakfast, the comfortable beds and excellent staff services were highly praised. Some rooms may require renovations, but guests overall enjoyed the spacious rooms with great amenities and bathrooms. The hotel's spa, pool and attentive staff contribute to a relaxing and rejuvenating stay. The Buenos Aires Marriott is a top-rated luxury hotel, perfect for a memorable stay in Buenos Aires.
Hotel in Macae, BrazilBrazil > Rio de Janeiro > Macae > Barra de Macae
8.3
Very Good
From $54
$
+6
Info
Summary of reviews
Royal Kingdom Macaé consistently delivers a strong and positive guest experience, with its strategic location serving as a major highlight. Situated near the beach, it offers stunning sea views and easy access to local restaurants, cafes, and shops, making it ideal for both leisure and business travelers. Families, in particular, find its proximity to child-friendly beach activities advantageous.
The hotel provides a comfortable and cozy environment, characterized by spacious and clean rooms that many guests find to be a home away from home. With balconies offering beautiful sea views, the rooms contribute to an enjoyable stay. Although some guests note areas for improvement, such as updating room decor and furnishings, overall cleanliness and maintenance are well-regarded, supported by a dedicated housekeeping staff.
A standout feature is the hotel's breakfast, which garners praise for its impressive variety and quality, enjoyed alongside a panoramic sea view. While room for improvement exists in terms of menu diversity and organization, the breakfast experience is generally well-received.
Guests also benefit from facilities such as a well-equipped gym, a heated indoor pool, and a sauna, which collectively enhance the comfort and leisure experience. While some pool facilities require more consistent maintenance, the overall availability of these amenities adds value to the guests' stay.
Service at Royal Kingdom Macaé is characterized by a warm and efficient staff, whose professionalism and friendliness are frequently commended. Notable staff members across various departments contribute significantly to the positive experiences of guests, despite a few isolated incidents of less favorable interactions.
While Wi-Fi service presents some inconsistency, the free parking offerings are appreciated, albeit with space limitations. The comfort of beds rounds out the positive guest experience, with many visitors noting a restful stay due to the high-quality bedding.
Overall, Royal Kingdom Macaé offers a blend of location, service, and amenities that make it a preferred choice for visitors, continually praised for providing a welcoming and accommodating stay.
Hotel in Brasilia, BrazilBrazil > Federal District > Brasilia > Brasilia
8.4
Very Good
From $83
$
+4
Info
Summary of reviews
San Marco Hotel Brasília enjoys a prime location in the heart of Brasília, close to key landmarks, shopping malls and tourist attractions. Guests frequently commend its proximity to places like the TV Tower, Planalto, National Congress and various embassies. The convenience for business travelers and those attending events, especially near the American consulate and CASV, adds to its appeal. The rooftop pool and terrace provide stunning city views, enhancing the overall experience for leisure and business travelers alike.
The breakfast service is a standout feature with many guests praising the varied and generous options, including fresh tapiocas, omelettes and assorted breads and fruits. The breakfast’s rooftop location offers a privileged view of the city, further enriching the dining experience. While some guests feel there could be more variety, the overall quality and range of options are generally well-received.
Dining at the hotel elicits mixed reactions. Some appreciate the delicious meals and Saturday feijoada, while others find the dinner buffet lacking in value and variety given the high prices. However, the restaurant's efficient service and generous portion sizes, especially for pasta, are noted positively.
The rooms at San Marco Hotel Brasília are praised for their spaciousness, cleanliness and comfort, often featuring large beds and balconies. However, some guests mention the outdated furniture and minor maintenance issues. The cleanliness of the hotel is generally commended with both rooms and common areas being well-maintained, despite occasional lapses.
Staff at the hotel are largely recognized for their friendliness, professionalism and attentiveness, contributing significantly to guests' positive experiences. Specific employees receive notable praise, although there are occasional reports of less favorable interactions.
Wi-Fi services receive mixed feedback with some finding it adequate for work needs, while others report slow speeds and connectivity issues. The hotel’s spa is lauded for its pleasant environment and good prices, making it a worthwhile feature. The gym receives recognition for being well-equipped and spacious, but some guests note a need for better maintenance.
The rooftop pool is consistently praised for its beautiful views and inviting atmosphere, though there are occasional issues with the heating system. Parking options are secure and convenient, but the additional charges and some logistical challenges are points of contention.
Opinions on the beds are mixed with several guests finding them extremely comfortable and others noting issues with softness, age and cleanliness. Overall, San Marco Hotel Brasília provides a well-located and comfortable stay with certain areas for improvement that, if addressed, could enhance the guest experience further.
Hotel in Cartagena de Indias, ColombiaColombia > Bolivar > Cartagena de Indias
5.6
Rated
From $41
$
+7
Info
Summary of reviews
Hotel Costa del Sol enjoys praise for its prime beachfront location, which is lauded by guests for its stunning sea views, beautiful sunsets and proximity to attractions. This ideal positioning is especially appreciated by families and budget travelers looking for an affordable yet scenic stay. The Andalucía Tower stands out for its exceptional vistas, enhancing the overall guest experience. Despite some mixed feelings about the facilities, the balance between affordability and location remains a significant draw for guests.
The breakfast at Hotel Costa del Sol receives mixed feedback; however, several guests commend the food's quality and the abundance of options. The breakfast buffet is frequently recommended, though some guests find it repetitive and lacking in variety with occasional issues such as cold coffee and limited fruit options. Pricing concerns also arise since breakfast is not always included in the stay. Nevertheless, many guests find the breakfast experience overall pleasant and satisfactory.
Dinner at the hotel garners both commendations and critiques. Positive reviews emphasize the delicious and affordable meals, particularly noting the excellent taste and quality when the kitchen excels. However, issues such as inconsistent food quality, cold dishes and cleanliness problems like sightings of cockroaches impact guests' dining experiences.
While the rooms offer stunning sea views with some featuring balconies, they often fall short due to their outdated and poorly maintained condition. Common complaints include musty odors, broken amenities and insufficient bathroom fixtures. Despite some reports of cleanliness and comfort, the overall state of the rooms disappoints many guests.
Cleanliness is another mixed aspect in guest reviews. Some praise the clean rooms and comfortable beds, along with the staff's attention to maintaining the restaurants. However, many reviews highlight the hotel's significant cleanliness issues, including dirty windows, unpleasant odors and cockroach sightings in various areas. Public spaces like the pool and lobby are frequently noted for inadequate cleanliness and maintenance.
Guests generally appreciate the friendliness and helpfulness of the staff, particularly the service personnel's warmth and dedication. Nonetheless, the reception staff often faces criticism for being uncooperative and inattentive, resulting in an inconsistent service quality that affects some guests' experiences.
The pool facilities receive frequent criticism for dirty water, poor maintenance and restrictive operating hours. While some guests enjoy the pools when well-maintained, the inconsistent quality and availability significantly detract from the overall experience. The rooftop pool is occasionally praised for its potential, though it is often closed.
The hotel’s beachfront location offers easy access to scenic views and seaside strolls, although the beach directly in front is not suitable for swimming. Lastly, the beds are generally praised for their comfort and cleanliness, although some guests report inconsistency in mattress quality and outdated bedding.
In summary, Hotel Costa del Sol is highly valued for its superb beachfront location and affordable rates, but it faces significant challenges in cleanliness, room condition and service quality that require attention to improve the overall guest experience.
Hotel in Cali, ColombiaColombia > Valle del Cauca > Cali
7.4
Good
From $36
$
+6
Info
Summary of reviews
Hotel Plaza Las Américas Cali enjoys a strategic central location, making it a convenient choice for travelers. Its proximity to the MIO station, restaurants and various attractions allows easy access to the city's highlights. Additionally, the hotel is near clinics and hospitals, adding to its practical appeal.
Guests frequently commend the hotel's recreational facilities, which include a swimming pool, gym, sauna and Turkish bath, all contributing to an enhanced guest experience. The spacious, apartment-style rooms are noted for their comfort and cleanliness with amenities such as a large refrigerator adding to the convenience. Visitors appreciate the overall cleanliness and friendly staff, which significantly enrich their stay.
Reviews about breakfast are generally positive with many guests finding it delicious, varied and offering good value for the price. Although there are occasional complaints about limited options and repetition, the service and staff attentiveness during breakfast are often praised, bolstering its positive reception.
Room reviews highlight their generous size, comfort and cleanliness. Despite some inconsistencies, such as occasional issues with furniture or missing advertised features, the rooms are generally well-maintained, providing a cozy and pleasant environment.
Cleanliness at the hotel has mixed reviews. While many guests find the rooms and common areas clean and well-maintained, others report significant issues like dirty facilities, unkempt rooms and problems with pests. These issues suggest variability in the hotel's housekeeping standards.
The staff receives high marks for their friendliness and attentiveness with numerous guests appreciating their helpful nature and dedication to resolving issues. Specific individuals, such as Alejandro and Diego, are often mentioned for their exceptional service, despite a few mentions of less friendly employees.
The pool area at the hotel is enjoyed by guests as a comfortable spot to relax, despite facing operational challenges like frequent closures and maintenance issues. Guests recognize its potential but note inconsistencies in cleanliness and availability.
Overall, Hotel Plaza Las Américas Cali offers a convenient location, spacious and clean rooms, friendly staff and good amenities, although there are areas for improvement, particularly in maintaining facility conditions and consistency of services.