Park Plaza Santiago
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Summary of reviewsPark Plaza Santiago is highly regarded for its prime location in the vibrant Providencia neighborhood, offering guests the convenience of being close to key attractions, transportation links, and an array of shops and dining options. The proximity to the Los Leones metro station and significant sites like Sky Costanera creates a fantastic base for exploring Santiago, whether for business or leisure. Guests consistently praise the surrounding area's safety and tranquility, enhancing their overall experience.
The hotel offers a commendable breakfast experience with a buffet-style spread that satisfies diverse tastes, featuring a wide array of fresh and delicious options. The service from attentive staff and extended breakfast hours are appreciated, although there's room for improvement in fruit variety. Similarly, the dinner service at the hotel's restaurant receives favorable remarks for its delicious offerings and pleasant atmosphere, despite occasional criticisms regarding menu variety and meal consistency.
In terms of accommodations, guests enjoy the spaciousness and comfort of the rooms, which are noted for their cleanliness and cozy beds. Although the decor is classic, some find it slightly dated, and bathroom renovations are suggested to enhance comfort further. The staff at Park Plaza Santiago are often described as impeccable, friendly, and attentive, contributing significantly to the satisfaction of guests, and easing the overall hotel experience. The high level of service across different areas, from dining to reception, is frequently highlighted.
Additional amenities include a decent Wi-Fi service, which is generally sufficient for professional tasks despite occasional connectivity issues. Fitness facilities are modest, but the pool offers a refreshing escape with its appealing decor, though improvements in maintenance and heating would benefit guests further. The parking arrangement might not be ideal for those needing close proximity, but it provides a workable solution through nearby facilities.
Overall, Park Plaza Santiago presents a blend of old-world charm and comfort in an unbeatable location. It is particularly suitable for families, offering a welcoming atmosphere supported by cordial staff, despite some facilities showing signs of age. The hotel remains a solid option for travelers looking for an inviting, centrally-located stay with reliable service in Santiago.
Categories
The hotel offers a commendable breakfast experience with a buffet-style spread that satisfies diverse tastes, featuring a wide array of fresh and delicious options. The service from attentive staff and extended breakfast hours are appreciated, although there's room for improvement in fruit variety. Similarly, the dinner service at the hotel's restaurant receives favorable remarks for its delicious offerings and pleasant atmosphere, despite occasional criticisms regarding menu variety and meal consistency.
In terms of accommodations, guests enjoy the spaciousness and comfort of the rooms, which are noted for their cleanliness and cozy beds. Although the decor is classic, some find it slightly dated, and bathroom renovations are suggested to enhance comfort further. The staff at Park Plaza Santiago are often described as impeccable, friendly, and attentive, contributing significantly to the satisfaction of guests, and easing the overall hotel experience. The high level of service across different areas, from dining to reception, is frequently highlighted.
Additional amenities include a decent Wi-Fi service, which is generally sufficient for professional tasks despite occasional connectivity issues. Fitness facilities are modest, but the pool offers a refreshing escape with its appealing decor, though improvements in maintenance and heating would benefit guests further. The parking arrangement might not be ideal for those needing close proximity, but it provides a workable solution through nearby facilities.
Overall, Park Plaza Santiago presents a blend of old-world charm and comfort in an unbeatable location. It is particularly suitable for families, offering a welcoming atmosphere supported by cordial staff, despite some facilities showing signs of age. The hotel remains a solid option for travelers looking for an inviting, centrally-located stay with reliable service in Santiago.
Hotel near Ski Resorts
Situated on Av. Ricardo Lyon, it offers comfortable accommodations and easy access to transportation. It is a practical choice for guests planning day trips to the ski resorts.
Hotel for Honeymoon
This hotel provides comfortable accommodations and is well-located in Providencia. It offers easy access to local attractions and a relaxing environment for couples.
Family Friendly Hotel
This hotel may offer family-friendly amenities such as spacious rooms and a swimming pool. Park Plaza hotels sometimes provide kids' menus and babysitting services, ensuring a comfortable stay for families.
Dog Friendly Hotel
The Park Plaza Santiago is a pet-friendly hotel that offers a good location and comfortable accommodations. It provides essential amenities and services for a pleasant stay with pets.
Hotel near Nightlife Spots
Situated in Providencia, this hotel is near various nightlife options, including bars and clubs. The area offers a mix of entertainment venues for visitors to enjoy.
Hotel with Swimming Pool
This hotel has a pool and is well-located in Providencia. It is praised in traveler reviews.
Indoor Pool Rooftop Pool
Business Hotel
Located on Av. Ricardo Lyon, this hotel offers business services and facilities. It provides convenient access to commercial and business areas.
Accessible Hotel
Park Plaza hotels often offer accessible rooms and public areas. Expect amenities such as roll-in showers, grab bars, and accessible parking.
Hotel with Gym
Offers a fitness center with essential equipment for a quick workout. The hotel's central location and comfortable accommodations make it a convenient option.
Hotel with Rooftop Pool
Offers a rooftop space. Provides comfortable accommodations and a convenient location. Ideal for both business and leisure travelers.
Hotel with Indoor Pool
This hotel in the Santiago area is included as a potential option for users looking for hotels with indoor pools. Specific indoor pool information, quality ranking, and confirmation of being located precisely in Puente Alto are not available from the provided data.
Romantic Hotel
Hotel with Parking
Guest Reviews
Park Plaza Santiago boasts a prime location that guests love, situated in the vibrant Providencia neighborhood. The hotel is applauded for its convenience, being close to several key points of interest, making it a fantastic base for exploring Santiago. Guests appreciate its proximity to the Los Leones metro station, offering easy access to the city, and it’s only a short walk to the popular Sky Costanera and Costanera Mall. The area around the hotel is filled with a variety of shops, restaurants, and bars, all within walking distance, which adds to the guests' satisfaction. Visitors highlight the safety and tranquility of the neighborhood, enhancing the overall experience. The location is also convenient for both business travel and tourism, with close links to public transport. The central positioning within Providencia ensures that all leisure and dining needs are easily met, contributing to its reputation as a perfect location for a stay in Santiago.
Park Plaza Santiago offers a breakfast experience that consistently receives high praise from its guests. The buffet-style breakfast is celebrated for its variety and plentitude, providing numerous options to cater to diverse tastes. Guests frequently highlight the deliciousness and freshness of the offerings, which include a wide array of hot and cold dishes such as scrambled eggs, bacon, local fruits, and pastries. Many reviews note the consistent quality and abundance of the breakfast, making it a standout feature of the hotel stay.
Despite the generally positive feedback, some guests have pointed out areas for improvement, particularly in the variety of fruits and sweets available. There are occasional mentions of monotonous selections and a need for better replenishment of items. However, the overall consensus is that the breakfast remains a substantial and satisfying start to the day, with excellent service from the attentive staff contributing to a pleasant dining experience. The extended breakfast hours are appreciated by guests looking for flexibility in their schedule, adding a layer of convenience to the already well-regarded service.
Located conveniently close to major attractions and transportation, the hotel’s breakfast complements its strategic locale, making it a recommended choice for travelers seeking both comfort and location advantages. With its vintage charm and commitment to guest satisfaction, Park Plaza Santiago maintains a strong appeal in the bustling heart of the city.
Park Plaza Santiago offers a dining experience that receives generally positive feedback from guests. The hotel restaurant is praised for providing delicious buffet dinners, with a wide variety of dishes available, ensuring that diners enjoy substantial portions. The atmosphere is frequently highlighted as relaxed and enjoyable, sometimes even enhanced by live music. Service at the restaurant consistently scores high marks, contributing to the overall dining experience.
While the dinners are often described as very good, some guests have noted a lack of menu variety, remarking that lunches can be repetitive, and certain buffets may not include all advertised items. Guests also mentioned issues such as overly salty meals and pricing discrepancies at times, indicating occasional inconsistencies in quality and value.
Despite these critiques, the hotel's restaurant is considered a good dining option by many, particularly because it remains open later than some other restaurants in the area. It's noted for affordability compared to alternatives nearby, especially considering the generous all-you-can-eat offerings. Overall, Park Plaza Santiago's dining services are deemed favorable, with breakfast and dinner frequently receiving compliments for their excellent quality and variety.
Park Plaza Santiago is celebrated for its spacious and comfortable rooms, offering a tranquil retreat for guests amidst the bustling city. The location is particularly favorable, granting easy access to Santiago's attractions. Visitors consistently mention the high level of cleanliness throughout the hotel, both in common areas and individual rooms. Staff interactions are generally positive, enhancing the overall experience with their friendliness and attention to detail.
Comfort is a standout feature, with many appreciating the sizable rooms equipped with large, cozy beds. Sound insulation is generally effective, providing a peaceful environment, although there are occasional reports of noise from the hallways. The decor is classic, complementing the hotel’s established charm, but some rooms may feel a bit dated and could benefit from updates.
Bathrooms, while functional and having hot showers, are noted as areas needing renovation, with recurring mentions of outdated fixtures and rare maintenance issues. The hotel’s charm includes some drawbacks like old-fashioned furniture and occasional plumbing issues, yet these are offset by its overall comfort and excellent location. Guests seeking a warm soak might be disappointed that the pool isn't heated during winter months. Breakfast offerings are well-received, though some dietary accommodations could be improved.
Overall, Park Plaza Santiago offers a blend of old-world charm and modern comfort, suitable for those who value space, location, and a classic aesthetic in their stay.
The reviews for the beds at Park Plaza Santiago offer a mixed, yet generally positive impression. The beds are frequently described as very comfortable, with several guests appreciating their spaciousness and soft linens. Many reviewers particularly praised the comfort of the bed and its bedding, highlighting the satisfactory experience of a good night's sleep. Feather pillows also received acknowledgment for their quality, with some guests finding them well-suited for an excellent rest. However, there were some critiques as well, with a recurring mention of mattresses being too soft or worn out, affecting the sleep quality for several guests. Some reviews noted that the bedding and mattresses could benefit from updates, as issues like sagging, outdated springs, and insufficient blankets were occasionally mentioned. While comfort is a common theme, the feedback indicates that improvements in bedding quality could elevate guests' experiences further. Overall, Park Plaza Santiago appears to maintain a favorable impression with its focus on providing a cozy and welcoming sleeping environment.
Park Plaza Santiago consistently receives positive remarks for its cleanliness, making it a reliable choice for travelers who prioritize a pristine environment. While the hotel is noted for being older, guests frequently highlight the impressive upkeep and immaculate conditions of both rooms and common areas. The cleaning staff earns praises for their friendliness and attention to detail, ensuring the facilities are generally spotless and well-maintained.
However, despite the high standards in most areas, some guests have pointed out occasional issues such as dusty spots, stained carpets, and a lack of thoroughness in bathroom sanitation. These minor drawbacks do not overshadow the overall cleanliness, but they do suggest room for improvement in certain areas to meet the expectations of a four-star hotel.
The hotel's strategic location, combined with clean and comfortable accommodations, complements its reputation for cleanliness. While the décor and amenities appear somewhat dated, the staff's dedication to maintaining a tidy environment is evident throughout the property. Attention to cleanliness, paired with the hotel's excellent location, makes for a pleasant stay, even though there is potential for minor enhancements to service and facilities.
Park Plaza Santiago boasts a highly commendable staff who consistently receive positive remarks from its guests. The personnel are frequently described as impeccable, cordial, and incredibly attentive, making every visitor's stay seamless and pleasant. Guests appreciate the friendly and proactive nature of the staff, highlighting their willingness to assist and their kindness in facilitating a smooth experience. The restaurant service is often mentioned, with particular praise for its outstanding quality and attentive service, adding to the overall positive ambience of the dining experience.
Special mentions are given to the reception staff, who are known for their kind and helpful demeanor, and their ability to assist in English, contributing to an effortless check-in process. While a few isolated incidents suggest room for improvement in individual cases, the predominant feedback reflects an exceptional level of service characterized by respect and politeness.
Located conveniently in Santiago, the hotel's team is dedicated to ensuring guests make the most of their stay, from the comfort of their rooms to their culinary experiences and beyond. The human quality and superb service provided by the staff, along with the hotel's excellent facilities, create an inviting atmosphere that leaves a positive impression on all who visit.
Park Plaza Santiago offers a mixed experience when it comes to Wi-Fi connectivity. Guests have noted the Wi-Fi is quite good and works well for professional tasks, suggesting that it is indeed capable for work-related activities. However, the service can be inconsistent with some users reporting that Wi-Fi requires frequent reconnection and can be unstable, particularly on the upper floors. Despite these occasional issues, others have lauded it as excellent, praising both its availability and room service. Additionally, there were no major complaints tied specifically to the Wi-Fi in the negative reviews, indicating it generally meets the needs of visitors. For those staying on more business-oriented agendas, the hotel provides free Wi-Fi, and with a little patience around reconnection, most guests find it sufficient for their stay.
Nestled in the bustling city of Santiago, Park Plaza Santiago offers guests a chance to maintain their fitness routine with its modest gym facilities. Though compact, travelers appreciate the convenience of having an exercise area onsite, which features a handful of treadmills, an elliptical, and a cycling machine. Despite the gym being somewhat limited in size and amenities, it remains a valuable asset for those looking to stay active during their stay.
The pool area garners more enthusiastic appraisals, earning praise for its beauty and excellent maintenance. Guests describe the pool as divine, suggesting it provides a satisfying aquatic experience. However, some reviews note the pool's ladder could be improved for ease of access. Despite a few reports of the pool being closed at times, when accessible, it serves as a delightful refuge for relaxation and leisure.
Overall, while the gym may have limited options and outdated equipment, the pool at Park Plaza Santiago stands out as a highlight, offering guests a refreshing and picturesque escape.
The pool at Park Plaza Santiago offers a mixed experience for guests. Many appreciate the aesthetic appeal of the pool, highlighting its beautiful decor and pleasant city views, especially from the rooftop. Guests find it a great addition to the hotel's amenities, allowing for relaxation and indoor exercise. The pool is described by some as small but nice, with a particularly excellent rooftop option for unwinding after a day of sightseeing.
However, there are several areas where the pool could improve. Maintenance issues such as mold, uncleanliness, and the occasional presence of debris have been noted. A recurring concern is the pool's temperature; despite claims of being heated, guests frequently mention that the water was too cold for comfort, particularly frustrating during winter months. This has led to some disappointment for those hoping to enjoy a warm swim. Despite these issues, for those who prioritize aesthetic and a bit of relaxation with a view, the pool has its highlights, although a little more attention to maintenance and heating could elevate the overall experience.
The Park Plaza Santiago has received feedback regarding its parking situation from guests, highlighting both its location and accessibility. While parking is available, it's situated a short distance from the hotel itself, typically around two to three blocks away, through an agreement with nearby facilities like Saba. This arrangement ensures that parking is included in the rate but may not be ideal for those looking for the convenience of on-site parking. Despite this, the availability of parking nearby offers a workable solution for those traveling by car, though it might pose a challenge for guests with limited mobility or heavy luggage. Although some find the off-site parking inconvenient, especially for extended stays or frequent car retrievals, others appreciate the alternative provided. Overall, guests should consider this aspect when planning their stay, particularly if close parking proximity is a priority.
Park Plaza Santiago is a welcoming destination for families seeking a pleasant and enjoyable stay in the heart of the city. Many visitors have appreciated the hotel's overall atmosphere and the kindness and helpfulness of the staff, which contribute to a family-friendly environment. The hotel is particularly noted for its excellent location, allowing families easy access to nearby tourist attractions and local interests.
While the facilities appear inviting and well-maintained upon entry, the rooms and bathrooms have been noted to be somewhat outdated, with suggestions that they could benefit from renovation. Despite these aspects, the cleanliness and breakfast services receive positive remarks, ensuring a comfortable start to the day for families.
The hotel's focus on accommodating families is highlighted by its suitability for groups and its capacity to handle larger family reservations. However, some logistical concerns, such as the provision of extra beds, have been mentioned. Overall, Park Plaza Santiago is praised for its family-friendly ambiance, making it a solid option for those looking to explore Santiago with their loved ones.
Nestled in a strategic location, Park Plaza Santiago offers a convenient base for travelers navigating the city, whether on business or leisure. With a solid cost-benefit ratio, visitors often find it a sensible choice, especially given its business-friendly amenities and well-priced offerings, despite remarks about the outdated interior and the need for room renovations.
The hotel excels in high-quality service and assistance, particularly for business meetings and requirements. The professionalism and support from staff, notably receptionists Ms. Camila and Mr. Andrés, stand out as highlights, ensuring a seamless stay during business visits. A well-appointed business room caters efficiently to virtual meetings, fostering a productive work atmosphere.
While there is room for improvement, particularly in forming convenient partnerships with local transport services like taxis, the hotel manages to maintain a good balance for vacationing and business. Dining at the hotel is marked by good service, enhancing the experience during short stays. Overall, Park Plaza Santiago emerges as a good value destination for both business and social engagements.
Park Plaza Santiago offers a charming escape with its classic infrastructure and peaceful environment, making it an ideal choice for couples seeking a romantic getaway. The hotel's beautifully decorated reception area, along with the calm and safe surroundings, sets the perfect stage for a memorable stay. Guests have praised the accommodating staff, highlighted by thoughtful gestures like complimentary late check-outs for special occasions such as anniversaries. The presence of live music at dinner adds a touch of romance to the experience. Conveniently located near various attractions and public transport, this pleasant hotel allows visitors to explore Santiago with ease.
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Location
Breakfast
Despite the generally positive feedback, some guests have pointed out areas for improvement, particularly in the variety of fruits and sweets available. There are occasional mentions of monotonous selections and a need for better replenishment of items. However, the overall consensus is that the breakfast remains a substantial and satisfying start to the day, with excellent service from the attentive staff contributing to a pleasant dining experience. The extended breakfast hours are appreciated by guests looking for flexibility in their schedule, adding a layer of convenience to the already well-regarded service.
Located conveniently close to major attractions and transportation, the hotel’s breakfast complements its strategic locale, making it a recommended choice for travelers seeking both comfort and location advantages. With its vintage charm and commitment to guest satisfaction, Park Plaza Santiago maintains a strong appeal in the bustling heart of the city.
Dinner
While the dinners are often described as very good, some guests have noted a lack of menu variety, remarking that lunches can be repetitive, and certain buffets may not include all advertised items. Guests also mentioned issues such as overly salty meals and pricing discrepancies at times, indicating occasional inconsistencies in quality and value.
Despite these critiques, the hotel's restaurant is considered a good dining option by many, particularly because it remains open later than some other restaurants in the area. It's noted for affordability compared to alternatives nearby, especially considering the generous all-you-can-eat offerings. Overall, Park Plaza Santiago's dining services are deemed favorable, with breakfast and dinner frequently receiving compliments for their excellent quality and variety.
Rooms
Comfort is a standout feature, with many appreciating the sizable rooms equipped with large, cozy beds. Sound insulation is generally effective, providing a peaceful environment, although there are occasional reports of noise from the hallways. The decor is classic, complementing the hotel’s established charm, but some rooms may feel a bit dated and could benefit from updates.
Bathrooms, while functional and having hot showers, are noted as areas needing renovation, with recurring mentions of outdated fixtures and rare maintenance issues. The hotel’s charm includes some drawbacks like old-fashioned furniture and occasional plumbing issues, yet these are offset by its overall comfort and excellent location. Guests seeking a warm soak might be disappointed that the pool isn't heated during winter months. Breakfast offerings are well-received, though some dietary accommodations could be improved.
Overall, Park Plaza Santiago offers a blend of old-world charm and modern comfort, suitable for those who value space, location, and a classic aesthetic in their stay.
Beds
Cleanliness
However, despite the high standards in most areas, some guests have pointed out occasional issues such as dusty spots, stained carpets, and a lack of thoroughness in bathroom sanitation. These minor drawbacks do not overshadow the overall cleanliness, but they do suggest room for improvement in certain areas to meet the expectations of a four-star hotel.
The hotel's strategic location, combined with clean and comfortable accommodations, complements its reputation for cleanliness. While the décor and amenities appear somewhat dated, the staff's dedication to maintaining a tidy environment is evident throughout the property. Attention to cleanliness, paired with the hotel's excellent location, makes for a pleasant stay, even though there is potential for minor enhancements to service and facilities.
Staff
Special mentions are given to the reception staff, who are known for their kind and helpful demeanor, and their ability to assist in English, contributing to an effortless check-in process. While a few isolated incidents suggest room for improvement in individual cases, the predominant feedback reflects an exceptional level of service characterized by respect and politeness.
Located conveniently in Santiago, the hotel's team is dedicated to ensuring guests make the most of their stay, from the comfort of their rooms to their culinary experiences and beyond. The human quality and superb service provided by the staff, along with the hotel's excellent facilities, create an inviting atmosphere that leaves a positive impression on all who visit.
Wi-Fi
Gym
The pool area garners more enthusiastic appraisals, earning praise for its beauty and excellent maintenance. Guests describe the pool as divine, suggesting it provides a satisfying aquatic experience. However, some reviews note the pool's ladder could be improved for ease of access. Despite a few reports of the pool being closed at times, when accessible, it serves as a delightful refuge for relaxation and leisure.
Overall, while the gym may have limited options and outdated equipment, the pool at Park Plaza Santiago stands out as a highlight, offering guests a refreshing and picturesque escape.
Pool
However, there are several areas where the pool could improve. Maintenance issues such as mold, uncleanliness, and the occasional presence of debris have been noted. A recurring concern is the pool's temperature; despite claims of being heated, guests frequently mention that the water was too cold for comfort, particularly frustrating during winter months. This has led to some disappointment for those hoping to enjoy a warm swim. Despite these issues, for those who prioritize aesthetic and a bit of relaxation with a view, the pool has its highlights, although a little more attention to maintenance and heating could elevate the overall experience.
Parking
Family
While the facilities appear inviting and well-maintained upon entry, the rooms and bathrooms have been noted to be somewhat outdated, with suggestions that they could benefit from renovation. Despite these aspects, the cleanliness and breakfast services receive positive remarks, ensuring a comfortable start to the day for families.
The hotel's focus on accommodating families is highlighted by its suitability for groups and its capacity to handle larger family reservations. However, some logistical concerns, such as the provision of extra beds, have been mentioned. Overall, Park Plaza Santiago is praised for its family-friendly ambiance, making it a solid option for those looking to explore Santiago with their loved ones.
Business
The hotel excels in high-quality service and assistance, particularly for business meetings and requirements. The professionalism and support from staff, notably receptionists Ms. Camila and Mr. Andrés, stand out as highlights, ensuring a seamless stay during business visits. A well-appointed business room caters efficiently to virtual meetings, fostering a productive work atmosphere.
While there is room for improvement, particularly in forming convenient partnerships with local transport services like taxis, the hotel manages to maintain a good balance for vacationing and business. Dining at the hotel is marked by good service, enhancing the experience during short stays. Overall, Park Plaza Santiago emerges as a good value destination for both business and social engagements.
Romantic
Yes, Park Plaza Santiago has pool(s) that belong to one or more of the following categories: Indoor Pool, Rooftop Pool.
No, a spa isn't available at Park Plaza Santiago.
Yes, Park Plaza Santiago welcomes dogs.
Yes, parking facilities are available at Park Plaza Santiago.
Yes, Park Plaza Santiago has a gym.
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