Boasting a unique and modern design, sophisticated interiors and elegant accommodation facilities, Hotel Fasano Punta del Este is the ideal escape from the hustle and bustle of everyday life. Guests can spend countless moments of rest and relaxation at their luxurious rooms, taste the exquisite cuisine, enjoy a refreshing swim at the swimming pool and enjoy the natural landscape that surrounds them.
Summary of reviews
Hotel Fasano Punta del Este is a luxurious and outstanding hotel located in the middle of beautiful nature, just 15 minutes away from Punta. Guests rave about the quietness and breathtaking scenery with stunning views from rooms such as Bangalô 14. The hotel is perfect for a peaceful retreat and each room receives a golf cart for getting around the hotel. The breakfast receives mixed reviews, but most guests seem to enjoy it overall with many complimenting the selection and quality of the food. The dining experience is exceptional with great restaurants and excellent food at reasonable prices. The hotel boasts quiet, clean and large rooms with stunning views, beautiful decor and comfortable beds. The staff is exceptional, providing attentive, friendly and helpful service. The hotel's spa is pampering and unique, offering great heated indoor pools and wonderful sauna experiences. Overall, Hotel Fasano Punta del Este is an excellent option for a luxurious and exceptional stay in Punta del Este.
Hotel in Cafayate, ArgentinaArgentina > Salta > Cafayate
9.1
Excellent
From $223
$
+3
Info
Spectacular scenery, equestrian sports and outstanding wines; this luxury accommodation in Argentina also features a beautiful restaurant, a wine and cigar bar, a swimming pool and a luxurious spa.
Summary of reviews
Grace Cafayate, nestled amid the enchanting vineyards of Cafayate, offers an idyllic escape with breathtaking views of mountains and lush vineyards. The hotel's tranquil farm setting ensures a serene environment away from the city's hustle and bustle, providing guests with a dreamlike atmosphere perfect for relaxation and enjoyment. Luxurious facilities, including inviting outdoor and heated swimming pools, complement the captivating natural environment, making this a must-visit destination in Cafayate.
The hotel's breakfast receives frequent praise for its extensive variety, exceptional quality and catering to various dietary preferences. Guests enjoy delicious pastries, fresh produce from the hotel's garden and dreamy views from the breakfast area. While minor improvements regarding fruit variety and beverage service have been mentioned, the overall breakfast experience significantly enhances the guest experience.
Though the dining experience at the hotel restaurant is well-regarded for its excellent cuisine, superior quality and reasonable prices for local dishes, some guests have noted inconsistencies in service and food quality. Slow service and limited menu options were occasional detractors. Nevertheless, the restaurant is recommended for its flavorful meals and impeccable ambiance, especially on weekends with advanced reservations.
Accommodations at Grace Cafayate stand out for their luxurious comfort, spaciousness and stunning views. Guests appreciate the large, well-designed rooms and villas, often featuring large bathtubs with vineyard views and modern amenities. Cleanliness and high-quality furnishings are frequently highlighted, though occasional mentions of outdated decor and minor maintenance issues exist. The overall guest experience remains overwhelmingly positive.
The exceptional levels of cleanliness and maintenance at Grace Cafayate extend across rooms, villas and facilities with minor areas noted for improvement rarely overshadowing the positive feedback. The friendly and professional staff contribute significantly to creating a comfortable and welcoming environment, ensuring every guest feels valued.
Staff at Grace Cafayate receive consistent praise for their warmth, friendliness and commitment to guest satisfaction. The restaurant and reception teams stand out for their courteous service and professionalism, often going above and beyond to enhance guests' experiences. Although occasional lapses in service occurred, they were far outweighed by the staff's exceptional attention to detail and genuine hospitality.
The WiFi service at Grace Cafayate, however, faces some criticism for being unreliable and slow in certain areas, such as the villas and the spa. This inconsistency can be a challenge for guests planning to work remotely, though the staff makes efforts to address connectivity issues as they arise.
The spa at Grace Cafayate offers a modern and comfortable experience, featuring indoor and outdoor heated pools, wet and dry saunas and professional massages. Despite minor concerns about maintenance and occasional crowding, the overall spa experience is highly praised for its relaxing environment, professional service and beautiful views.
The pool area with its stunning views and heated pools, receives mixed reviews. While the infinity pool and heated facilities are appreciated, some guests noted the need for better maintenance, issues with pool temperature and the size of the pool relative to the hotel's capacity. Service around the pool also received some criticism but generally, the pool area remains a memorable aspect for many travelers.
Guests find the parking facilities at Grace Cafayate secure and convenient, though the availability of parking spots and narrow spaces received some criticism. Despite this, the overall atmosphere, security measures and helpful staff make parking manageable.
Grace Cafayate also caters well to families, providing spacious rooms, a relaxing spa and a pool. The staff’s warm demeanor makes guests feel at home. However, the hotel lacks dedicated children's amenities, making it more suited to couples or individuals seeking tranquility. Nonetheless, the picturesque setting and family-friendly facilities ensure a relaxing and quality experience for families.
This 5-star luxury resort offers suites and studios with stunning views of Patagonia. Featuring pools, rejuvenating spa facilities, an exquisite restaurant and a golf course, this resort is nothing short of ideal for the most unforgettable stay in Argentina.
Summary of reviews
Llao Llao Resort, Golf-Spa is a luxurious and exceptional five-star hotel located in Bariloche, offering breathtaking and unparalleled views. The hotel's location is described as privileged and the architecture and gardens are praised by guests. The breakfast is a highlight for guests with diverse options of high quality and quantity. The dinner options have received mixed reviews, but the buffet lunches are enjoyed by many. The rooms range in quality, but the spacious and recently remodeled suites received high praise. The cleanliness of the property is excellent and the staff are consistently praised for being attentive, friendly and professional. The pool and golf course are highly praised with the golf courses being described as breathtaking. The hotel provides a variety of activities and experiences to make the stay relaxing and enjoyable. Overall, the hotel is a paradise in Patagonia, providing a perfect and memorable stay without any complications. While the hotel may be on the expensive side, it is worth the cost for a world-class experience.
Resort in Natal, BrazilBrazil > Rio Grande do Norte > Natal > RA Sul
9.0
Excellent
From $115
$
+2
Info
Serhs Natal Grand Hotel & Resort is a five-star resort located in Rio Grande do Norte. It features 4 swimming pools, 5 restaurants, various activities for all guests, as well as the KENSHO Spa with an emphasis on Zen and a variety of treatments. The hotel also offers various event spaces, designed to meet every guest's needs.
Summary of reviews
The Serhs Natal Grand Hotel & Resort is a wonderful choice for those looking for a luxurious stay in Natal. The hotel boasts a stunning beachfront location with easy access to the central region of Ponta Negra. Guests can enjoy a practically private beach and explore the city while staying at the hotel. The breakfast experience is marvelous with many options and everything being perfect. The hotel offers varied dining options with delicious food served at the different restaurants. The staff is friendly, attentive and respectful, providing excellent service. The spa is an indulgent treat that comes highly recommended. The pool area is well-maintained with a great bar and drinks service. The beach is clean and perfect for relaxation. The hotel is perfect for families with activities for everyone to enjoy. The beds are large, comfortable and cozy, ensuring a restful and rejuvenating stay. While some guests have criticized certain parts of the hotel that are in need of renovation, the hotel excels in its updated areas. Overall, the Serhs Natal Grand Hotel & Resort provides a comfortable and enjoyable stay with a magnificent concept, facilities and courteous staff.
Resort in Governador Celso Ramos, BrazilBrazil > Santa Catarina > Governador Celso Ramos
9.8
Excellent
From $638
$
+1
Info
Set on Brazil’s mesmerizing Emerald Coast, Ponta dos Ganchos Exclusive Resort is a 5-star luxury resort that is surrounded by lush nature. It features tastefully appointed bungalows with modern amenities, stunning views and private infinity pools, spa facilities with a wide variety of invigorating treatments, as well as various exclusive services that will make every guest's stay as luxurious and comfortable as possible.
Summary of reviews
Awasi Santa Catarina is a luxurious and exceptional five-star hotel that offers a perfect combination of sea and forest, making it a paradise-like location. The resort's superb location with its beautiful views and proximity to both the beach and Florianopolis is highly praised by guests. The breakfast is exquisite and innovative with exceptional quality and gourmet style. The dinner is nothing short of sensational with impeccable dishes that are sure to positively surprise any guest. The rooms or bungalows are large, well-equipped and set on a stunning hillside with breathtaking ocean views. The resort is in perfect harmony with nature and the comfortable and pristine bungalows are a testament to the top-notch housekeeping staff. The staff is incredibly competent and polite, providing guests with a royal experience. The pool area impresses guests with its landscape and design, making their stay unforgettable. Overall, Awasi Santa Catarina is an incredible hotel with incredible rooms and an unforgettable stay.
Resort in Florianopolis, BrazilBrazil > Santa Catarina > Florianopolis > Ratones
9.1
Excellent
From $229
$
+2
Info
Summary of reviews
Costao do Santinho Resort All Inclusive is a top-rated destination for those seeking an exceptional vacation experience. Nestled within the lush natural beauty of Brazil's Costão do Santinho region, the resort offers a prime location with a stunning beach just steps away and plenty of opportunities to explore the natural surroundings. The breakfast received high praise from guests for its wide variety of options and excellent quality and taste. The rooms offer amazing views with spacious and comfortable accommodations, although some guests noted that some rooms were outdated and in need of maintenance. The hotel's cleanliness is impressive with daily cleaning and sanitation protocols being properly observed. The exceptional staff make a significant difference in guests' experiences, offering attentive and friendly service. The resort is perfect for family vacations with kids, offering an incredible kids club and a family adventure program that is highly rated by guests. The beds are comfortable, ensuring a good night's sleep. The all-inclusive system is wonderful and above average in terms of beverage and food quality. The heated pools are a favourite among guests, although some suggest adding more heated pools to the resort. Despite some minor issues, most guests highly recommend the Costao do Santinho Resort All Inclusive for its exceptional facilities and services.
Hotel in Porto Feliz, BrazilBrazil > Sao Paulo > Porto Feliz
9.0
Excellent
From $629
$
+11
Info
Situated on Fazenda Boa Vista, this 5-star hotel combines luxurious amenities with the calm environment of the countryside in order to provide the most relaxing accommodation experience. Guests can relax at the comfortable rooms, suites and apartments, taste the fresh dishes prepared at the restaurant, practice their golf skills and unwind at the hotel spa.
Summary of reviews
Hotel Fasano Boa Vista is a luxurious and tranquil oasis located just outside São Paulo, surrounded by picturesque lakes and beautiful gardens. The spacious and modern rooms offer stunning views of the natural surroundings with comfortable beds and excellent amenities. The breakfast spread is exceptional with various delicious options to choose from. The restaurant provides a variety of delicious dishes and superb fondue, although some guests felt the prices were a bit high. The staff is attentive, friendly and goes above and beyond to make guests feel at home. The hotel's pool area is sensationally incredible with an excellent restaurant, heated and infinity-edged pools and well-maintained leisure area. While the spa received mixed reviews, the gym facilities, including a sauna and jacuzzi, were enjoyed by many. The hotel is pet-friendly and accommodating to families with amenities like baby baths and cribs. Overall, Hotel Fasano Boa Vista is an exceptional and irretocável choice for those seeking a luxurious and unforgettable experience.
Hotel in Santiago, ChileChile > Santiago Metropolitan Region > Cordillera > Puente Alto
8.5
Very Good
From $150
$
+10
Info
Summary of reviews
Plaza El Bosque Ebro is a highly recommended hotel for visitors looking for excellent facilities and a prime location in Santiago. The hotel is located in the beautiful and tranquil Los Condes area, near the main attractions of the area, including the popular Costanera Center shopping mall. The hotel's attentive staff provides immediate solutions for any unexpected issues that may arise. The breakfast is generally well-received by guests with exceptional quality and abundance of products, especially on the 17th floor with its stunning views. The hotel offers spacious and comfortable rooms, equipped with modern amenities, perfect for a good rest. The overall cleanliness and modern facilities stood out in guests' reviews. The staff at Plaza El Bosque Ebro have received a lot of praise from guests with many describing them as friendly, kind and attentive. The hotel boasts a wonderful pool with stunning views of the surrounding area, making it a popular spot for guests. Plaza El Bosque Ebro offers incredibly comfortable beds, perfect for a restful night's sleep. Overall, the Plaza El Bosque Ebro offers an enjoyable and convenient location with a memorable experience.
Hotel in Ushuaia, ArgentinaArgentina > Tierra del Fuego > Ushuaia
9.6
Excellent
From $321
$
Info
Summary of reviews
Arakur Ushuaia Resort & Spa offers a remarkable experience nestled amidst the captivating landscapes of Ushuaia. The location is exceptional, providing breathtaking views of the Beagle Channel and surrounding mountains, making it a perfect base for exploring the natural beauty of the area. The hotel is situated within a natural reserve, which affords guests privacy and immediate access to beautiful hiking trails, making it a haven for nature enthusiasts.
The culinary offerings are highly praised, especially the breakfast, which features a comprehensive buffet with diverse options and stunning panoramic views. The dinner experience at La Cravia restaurant also receives rave reviews for its quality, variety, and memorable flavors, particularly the seafood and meat dishes. The service is complemented by the attentive and friendly staff, contributing significantly to the overall enjoyment of meals.
Guests are consistently impressed with the spacious, modern, and luxurious rooms, noted for their stunning vistas, high-tech features, and elegant design. The cleanliness and maintenance of the hotel are remarkable, contributing to a relaxing and comfortable stay. The dedicated staff, known for their friendliness and professionalism, enhance the guest experience with their exceptional service, language skills, and willingness to go above and beyond.
The spa at Arakur Ushuaia is a standout feature, offering luxurious facilities, including a heated infinity pool with breathtaking views, an outdoor Jacuzzi, and superb treatments. The gym is equally praised for its excellent infrastructure and sensational views, adding enjoyment to workout routines.
The resort's pool area is extraordinary, with heated pools providing incredible views of Ushuaia's landscapes, offering a serene escape for relaxation. Family-friendly activities and spaces cater to children, making it an ideal destination for families seeking both adventure and leisure.
Overall, Arakur Ushuaia Resort & Spa offers a captivating retreat where natural beauty, luxury amenities, and attentive service converge to create an unforgettable experience.
Hotel in Ushuaia, ArgentinaArgentina > Tierra del Fuego > Ushuaia
9.2
Excellent
From $303
$
Info
Located in Ushuaia, near the Beagle channel, Los Cauquenes Resort Spa Experiences offers a variety of activities to suit even the most adventurous guest. In addition to offering luxury accommodation facilities, a gym and a spa, this 5-star hotel also boasts stunning views over the Beagle Channel from all rooms and hotel areas. Guests can also enjoy an array of activities such as penguin sightings, fishing, mountain climbing and many more.
Summary of reviews
Los Cauquenes Resort Spa & Experiences is a world-class 5-star hotel that offers exceptional services and facilities. The hotel's location in the Bahía Cauquen neighborhood provides breathtaking views of the Canal de Beagle and is perfect for travelers who love being in nature. The breakfast is described as very good, excellent, varied and delicious with the Nespresso coffee being a particular highlight. The spacious, well-decorated rooms with large windows provide beautiful views of the mountains and are always kept warm and comfortable. The hotel prides itself on ensuring guests have a clean and welcoming environment with the staff being extremely friendly and helpful. The spa and pool facilities are of a luxurious standard with guests raving about the great massages and excellent service provided by the staff. Overall, Los Cauquenes Resort Spa & Experiences is an extraordinary hotel that lives up to its 5-star rating and is the best hotel in Ushuaia.
Alma Del Lago Suites & Spa in Bariloche is celebrated for its prime lakefront location, offering magnificent views of Lake Nahuel Huapi from both the rooms and public areas. Its convenient proximity to Bariloche city center makes it perfect for those looking to explore the local attractions while enjoying a tranquil and idyllic setting.
The hotel features well-maintained facilities including a pool, spa, gym, restaurant and bar. Guests especially praise the spacious and clean rooms, comfortable beds and the friendly, helpful staff. The cleanliness of the entire hotel, from rooms to common areas, creates a luxurious and inviting atmosphere.
The breakfast experience, although generally described as good with varied and delicious options, has mixed feedback regarding variety and consistency with a 5-star hotel. Similarly, the hotel's restaurant, Terra, receives positive remarks for the quality of food and its stunning lake views, yet some guests find the dinner menu lacking in diversity.
The spa is highly commended for its excellent amenities and professional services, including top-level massages. However, minor critiques include noise and the temperature inside the sauna. The gym, while clean and functional, is noted to be somewhat basic and small for a 5-star facility.
The pool area stands out for its breathtaking views and ideal temperature, creating a perfect retreat. Guests appreciate the overall well-maintained common areas, contributing to the hotel's appeal.
Although Wi-Fi in common areas is reliable, the service within rooms is often inadequate with guests experiencing slow or weak signals. Parking options are available but limited with challenges noted for larger vehicles.
Overall, while Alma Del Lago Suites & Spa delivers a memorable experience with elements of luxury, it faces some consistency issues that prevent it from fully living up to its five-star rating. Nonetheless, it remains a popular choice for travelers seeking both relaxation and adventure, thanks to its stunning natural surroundings and welcoming ambiance.
Hotel in El Calafate, ArgentinaArgentina > Santa Cruz > Argentino Lake
8.7
Very Good
From $141
$
+3
Info
Summary of reviews
Xelena Hotel & Suites is a picturesque retreat located along the serene Lake Argentino, offering guests breathtaking views and a tranquil escape from the bustling center of El Calafate. The hotel is renowned for its stunning location, providing easy access to natural attractions like the Perito Moreno Glacier, making it an ideal base for excursions and adventure seekers.
Guests frequently commend the spacious and comfortable rooms, which are well-appointed with modern amenities and feature large windows showcasing spectacular lake views. Cleanliness is consistently highlighted, contributing to the hotel's inviting and peaceful atmosphere. The professional and friendly staff play a significant role in enhancing the overall experience, with special mentions of their attentiveness and willingness to assist with any needs.
The hotel's culinary offerings receive positive feedback, particularly the dinners featuring high-quality lamb and ribeye options, despite the premium prices at the restaurant. While the breakfast buffet is abundant and delightful, some guests feel it could be improved to better align with five-star expectations. The breakfast ambiance is often enhanced by panoramic views and occasional tango shows, adding a charming touch to the dining experience.
Xelena Hotel & Suites also offers a variety of amenities, including a spa known for its relaxing massages and striking lake views. The heated pool is a standout feature, praised for its ideal temperature and scenic setting. However, the gym receives mixed reviews, with guests noting limited equipment and inconvenient operating hours.
Families find the hotel accommodating, with flexible room arrangements and a lively pool area suitable for children. Beds are described as comfortable, although some guests have concerns about the pillow quality affecting their overall sleep experience.
Despite some areas where expectations are not fully met, such as Wi-Fi connectivity and gym facilities, Xelena Hotel & Suites consistently delivers a memorable stay characterized by natural beauty, comfort, and excellent service. It remains an attractive choice for both families and couples looking to explore Patagonia while enjoying a peaceful and picturesque retreat.
Hotel in Vina del Mar, ChileChile > Valparaiso > Valparaiso > Vina del Mar
9.0
Excellent
From $201
$
+1
Info
Summary of reviews
The Sheraton Miramar Hotel & Convention Center offers an exceptional 5-star experience with a privileged location right on the ocean and stunning views. Guests have praised the spacious and comfortable rooms with amazing sea views, as well as the hotel's pool facilities, both indoor and outdoor, which offer a comfortable and relaxing atmosphere. Staff members are frequently mentioned for their attentiveness, friendliness and professionalism. Families looking for a great trip will find the hotel's game room and children's activities to be a highlight. The spa is highly recommended for those looking to relax and unwind. While some guests noted issues with the quality and variety of the dinner options, breakfast is excellent with a rich selection. Overall, the hotel offers a great stay in Viña del Mar and is highly recommended by guests.
Hotel in Sao Paulo, BrazilBrazil > Sao Paulo > Sao Paulo
8.6
Very Good
From $113
$
+1
Info
Summary of reviews
Blue Tree Premium Faria Lima enjoys a prime location in São Paulo's financial district, Faria Lima, highly favored by both business travelers and tourists. The hotel's position offers easy access to key business centers, shopping malls like JK Iguatemi, dining spots such as Eataly and cultural attractions with Ibirapuera Park just a short walk away. Guests appreciate the safe and vibrant environment, suitable for walks to nearby restaurants and bars at any time of day.
The hotel earns commendations for its cleanliness with most guests praising the spotless rooms and common areas. Modern, spacious rooms with updated amenities contribute to a comfortable stay, although some guests pointed out that older rooms could benefit from renovations and better maintenance.
Breakfast at Blue Tree Premium Faria Lima is lauded for its variety and quality, offering a hearty and satisfying start to the day. Despite occasional criticisms regarding limited variety and crowded settings, the overall breakfast experience is positive, augmented by friendly and efficient staff service. Conversely, the dinner service receives mixed reviews with some guests finding the offerings overpriced and lacking in variety, although the Noah restaurant is praised by some for its food quality and fair prices.
The hotel's staff are frequently highlighted as exceptional, offering friendly, attentive and professional service that significantly enhances the guest experience. Specific individuals are often mentioned for going above and beyond, contributing to a welcoming atmosphere.
While WiFi service at the hotel receives mixed feedback, some guests experienced reliable and fast connections suitable for business use, while others encountered issues such as slow speeds and unstable connections. The gym, though appreciated for its view and cleanliness, is noted for its small size and some outdated equipment needing refurbishment.
The rooftop pool with its stunning city views, is well-regarded despite its small size, though some reviews highlight the need for better maintenance. Valet parking is available but incurs an additional cost, leading some guests to suggest that it should be included in the room rate.
Overall, Blue Tree Premium Faria Lima is considered highly suitable for families, business travelers and tourists alike, offering a comfortable and family-friendly environment with a generally positive experience despite a few areas in need of improvement. The vibrant nightlife and convenient access to dining and entertainment options in the vicinity further enhance its appeal.
Hotel in Florianopolis, BrazilBrazil > Santa Catarina > Florianopolis > Ratones
8.2
Very Good
From $59
$
+9
Info
Summary of reviews
Ingleses Praia Hotel enjoys a prime beachfront location on Praia dos Ingleses, which remains a major draw for guests. The hotel's direct access to the beach and the stunning sea views from many rooms garner consistent praise. Guests also appreciate its proximity to local restaurants, shops and the convenience it provides for exploring the area. The hotel's physical structure, cleanliness and excellent service from attentive and friendly staff further enhance the guest experience.
The breakfast at Ingleses Praia Hotel stands out as a highlight with numerous guests describing it as excellent and diverse, complemented by a scenic dining environment. Despite minor critiques about the need for more variety and quicker replenishment of items, the overall consensus is overwhelmingly positive.
Rooms at the hotel are noted for their cleanliness and beautiful sea views. While many guests find the rooms comfortable and enjoy the quality of the bed and bath linens, some reviews mention that certain rooms are small, outdated and have some maintenance issues. Nonetheless, the sea-view rooms often provide a memorable stay.
Cleanliness receives mixed reviews. While many guests commend the cleanliness of their rooms and common areas, some point out issues with bathroom hygiene and occasional lapses in housekeeping. Despite these concerns, the overall sentiment tilts towards a clean and comfortable environment.
The staff at Ingleses Praia Hotel is consistently praised for their exceptional service and friendliness. From reception to housekeeping, guests appreciate the team's attentiveness and willingness to assist, which significantly enhances their overall experience.
The hotel’s pool area also receives positive feedback for its cleanliness, scenic views and the relaxing atmosphere it offers. The heated pool, in particular, is a favorite among guests in the evenings. While there are occasional reports of maintenance issues, the general sentiment is favorable.
Regarding the beach, guests enjoy the excellent beachfront access and commend the beach service. While some express concerns about the cleanliness of the beach, the overall experience is positive, especially given the convenience of having the beach right at the doorstep.
Parking services, although available, are often criticized for their high cost, which guests feel should be included in the room rate. The hotel also caters well to families, providing family rooms, a children's play area and pet-friendly policies, although some guests feel that not all accommodations meet their expectations fully.
Lastly, guest opinions on the beds are divided with some finding them comfortable while others experience issues with old and uncomfortable mattresses. The hotel's rating as a 4-star establishment is also debated with several guests feeling that it doesn't fully meet this standard due to certain shortcomings.
Overall, Ingleses Praia Hotel stands out for its exceptional beachfront location, high-quality service and enjoyable amenities, making it a favored destination for those seeking a beachside retreat. However, there are areas for improvement, especially in updating facilities and addressing specific guest concerns.
Hotel in Puerto Iguazu, ArgentinaArgentina > Misiones > Iguazu
8.3
Very Good
From $132
$
+2
Info
Summary of reviews
The Amérian Portal Del Iguazú Hotel consistently garners praise for its exceptional location. Situated at the intersection of Argentina, Brazil and Paraguay, it offers breathtaking views of the Iguazú and Paraná rivers and is conveniently close to Puerto Iguazú's center, affording easy access to local attractions, restaurants and shops. Guests especially appreciate the hotel's scenic beauty with the terrace and pool areas providing serene spots for relaxation and panoramic views.
The breakfast at the hotel is often described as excellent, abundant and varied with a buffet catering to diverse tastes. The helpful and friendly staff in the breakfast area enhance the dining experience. However, some guests feel the selections could be expanded to meet true 5-star standards, mentioning occasional overcrowding and limited fruit and cold cuts.
Dinner at the hotel's restaurant receives mixed reviews. While the food is generally considered delicious and the BBQ exquisite, some guests find the menu limited and the prices high. Suggestions for improving lunch options and refining the overall food quality reflect a few diners' experiences.
The rooms are frequently praised for their cleanliness, spaciousness and impressive views, particularly of the triple border. Comfort is a highlight with super comfortable beds. However, some guests reported issues such as poor soundproofing, musty smells and outdated amenities which slightly detract from the experience.
Cleanliness across the hotel is generally well-regarded with excellent housekeeping services and well-maintained communal areas. Nonetheless, occasional reports of clogged sinks, water damage and inconsistent bathroom standards suggest room for improvement.
The staff at Amérian Portal Del Iguazú Hotel are consistently celebrated for their friendliness, attentiveness and professional service, significantly enhancing the overall guest experience. Notable employees like Sebastián leave lasting positive impressions, although a few guests felt additional training was necessary to reach 5-star standards.
Unfortunately, the quality and reliability of the hotel's WiFi receive widespread criticism with slow speeds and poor connectivity being common issues throughout the premises.
The pool area, including both indoor and outdoor pools, is a standout feature. It is described as beautiful and well-maintained, contributing to a delightful environment for relaxation. However, some maintenance concerns and limited lounge chairs have been noted.
For families, the hotel is a commendable choice, offering various play areas and activities for children, making it a favored destination for family vacations. The adherence to safety protocols and the engaging play zones are particularly appreciated.
The beds are another strong point of the hotel, frequently described as large, soft and super comfortable. Minor criticisms include some mattresses having spots and outdated extra beds.
Regarding the hotel's five-star rating, there are mixed feelings. Many guests feel it falls short of the expectations for a five-star establishment, citing the need for significant renovations and better maintenance. Some renovation works were in progress and the lack of communication about these changes disappointed some guests. Many suggest reclassifying it as a four-star hotel would better align with its current standards.
In summation, while the Amérian Portal Del Iguazú Hotel excels in location, staff service and family-friendly amenities, there are areas for improvement, particularly in maintenance, WiFi reliability and certain aspects of dining, to better meet the expectations of a five-star property.
Hotel in Porto Alegre, BrazilBrazil > Rio Grande do Sul > Porto Alegre > Porto Alegre
8.3
Very Good
From $50
$
+2
Info
Summary of reviews
Plaza São Rafael Hotel in Porto Alegre is highly praised for its central location that provides easy access to key attractions, transportation hubs, shopping areas and cultural spots. The proximity to Santa Casa Hospital is an added advantage. However, guests are advised to be cautious of the surrounding neighborhood, especially at night, as it can feel unsafe.
The breakfast experience at the hotel receives positive reviews for its variety and quality with guests appreciating the range of options from sweet to savory items and the friendly, attentive staff. There are some calls for more healthy choices and improvements in the temperature of the food. The breakfast area itself is cozy and pleasant.
Dinner experiences are mixed. While the restaurant is appreciated for well-prepared dishes at a fair price, dinner service has room for improvement in variety, creativity and service speed. Negative feedback often includes issues with the quality of room service food and long wait times.
Rooms at Plaza São Rafael Hotel are generally well-received for their spaciousness, comfort and cleanliness. Guests enjoy the large, comfortable beds and effective soundproofing. However, some rooms are noted as outdated, particularly the bathrooms and would benefit from renovation.
Cleanliness throughout the hotel is commendable with many guests describing the rooms and common areas as spotless and well-maintained. The housekeeping staff are recognized for their efficiency and dedication.
The staff at Plaza São Rafael Hotel are consistently praised for their friendliness and attentiveness, contributing significantly to a pleasant overall experience. From receptionists to housekeepers and restaurant staff, guests appreciate the professional and warm service provided.
The Wi-Fi connection is an area in need of improvement with many guests experiencing poor, slow and unstable internet service, particularly on higher floors. While some areas have a good signal, the majority of comments highlight connectivity issues.
The gym is a standout feature with its spaciousness, cleanliness and modern equipment, all enhanced by a spectacular rooftop view. Some equipment may need updating, but overall, the gym is well-regarded.
The pool receives mixed reviews. Guests appreciate its cleanliness and the rooftop view, but many find the water too cold for comfort. Issues with maintenance, like missing tiles and broken heaters, are also noted.
Parking is available but managed by an outsourced company, leading to additional costs and sometimes unreliable service. Guests have reported issues with the condition of their cars and slow service.
For families, Plaza São Rafael Hotel is a favorable choice, offering spacious rooms and amenities catering to children, such as a children's pool and additional provisions upon request. Family excursions are facilitated by the nearby transportation options, making the stay enjoyable for both adults and children. Some improvements could be made to better accommodate the needs of families.
Overall, Plaza São Rafael Hotel offers a comfortable and convenient stay with high points in location, staff service and cleanliness, though certain areas like dinner service, Wi-Fi and parking could benefit from enhancements.
Hotel in Porto Alegre, BrazilBrazil > Rio Grande do Sul > Porto Alegre > Porto Alegre
8.5
Very Good
From $59
$
+1
Info
Summary of reviews
Blue Tree Towers Millenium Porto Alegre is highly praised for its exceptional location, nestled in a prime spot of Porto Alegre. Positioned on Av. Borges de Medeiros, the hotel offers easy access to the city’s highlights, such as Shopping Praia de Belas, Beira Rio Stadium, the waterfront and Marinha do Brasil Park. Its strategic location and stunning views of the Guaíba River, especially from the rooftop pool and terrace, make it an ideal base for exploration. The central location, combined with good service, comfortable accommodations and excellent breakfast offerings, consistently meets and often exceeds guest expectations.
The breakfast at the hotel stands out as a major highlight, described as excellent, varied and well-presented. Guests enjoyed the wide range of options, including fresh and hot dishes, as well as accommodations for dietary restrictions. This positive aspect is frequently mentioned along with compliments about the hotel’s friendly staff and comfortable rooms.
The rooms are noted for their spaciousness and breathtaking views with features like mini kitchens, living spaces and balconies being particularly appreciated. However, the décor is somewhat dated and several maintenance issues have been reported, including broken furniture and non-functional fixtures. Despite these drawbacks, many guests found the rooms to be clean, spacious and comfortable, suggesting that some modern updates could greatly enhance the overall experience.
The cleanliness of the hotel receives mixed reviews. While many guests praise the hotel's cleaning standards, there are inconsistencies with some reporting issues such as dirty rooms and unsatisfactory hygiene of towels and fixtures. The cleanliness of shared spaces and the pool area also requires attention.
Guest feedback about the staff is overwhelmingly positive with many highlighting the exceptional service provided by the team. The staff's dedication, professionalism and friendliness significantly contribute to a memorable guest experience with particular praise for individuals going above and beyond to assist guests.
However, the WiFi service at the hotel is a major concern with many guests reporting frequent issues accessing the internet, describing the connection as weak, unreliable or non-existent.
The rooftop pool receives praise for its beautiful views and clean, modern facilities, but some guests experienced issues with poor ventilation and cleanliness in the indoor heated pool area. The pool area also faced criticisms for requiring more frequent cleaning and occasional access issues due to closures and maintenance.
Parking services are convenient and comprehensive, offering free parking, a covered garage and valet service. However, some guests found the associated costs high and experienced logistical challenges such as tight spaces and gate difficulties.
Blue Tree Towers Millenium Porto Alegre is recognized as family-friendly, featuring spacious family rooms and a welcoming environment for children and pets. While some areas such as additional bed setups need improvement, the location and accommodations generally suit family needs well, making it a popular choice for family travel.
In summary, Blue Tree Towers Millenium Porto Alegre is celebrated for its prime location, comfortable rooms, excellent breakfast and dedicated staff. Improvements in maintenance, cleanliness, WiFi reliability and pool ventilation could further enhance the guest experience, addressing minor drawbacks and ensuring consistently high standards.
Categories
Pool
Indoor Pool
Panoramic View Pool
Sustainability Journey
Honeymoon
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