Pacific Inn London Heathrow
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Summary of reviewsPacific Inn London Heathrow, situated in the vibrant area of Southall, offers a strategic location ideal for travelers seeking easy access to central London and Heathrow Airport. Guests frequently praise its proximity to various transportation links, including buses and the Elizabeth Line, making commuting hassle-free. The hotel's position on Broadway provides a lively atmosphere with a plethora of dining options, particularly for those who enjoy Asian cuisine and the nearby Southall Park adds a pleasant touch of greenery.
Despite the hotel's decision to stop offering breakfast, leaving no dining facilities due to COVID-19 disruptions, the cleanliness of the rooms is often highlighted positively. Many guests appreciated the daily cleaning services, fresh bedding and towels and soundproofing. The rooms are generally described as cozy and well-equipped, although some guests found them small and encountered issues with heating. Bathrooms received mixed feedback, ranging from newly renovated and clean to poorly maintained with broken tiles.
Guests frequently commend the exemplary staff for their friendliness, helpfulness and professionalism. Individual staff members like Mr. Badal receive special mention for their efficiency and politeness, significantly enhancing the guest experience. Exceptional service is a recurring theme, contributing to a welcoming atmosphere.
While free Wi-Fi is available, reviews reveal a mixed experience with some guests praising its speed and stability, while others encountered intermittent connections and poor network quality. Bed comfort also varies with some guests enjoying a comfortable sleep on clean, king-sized beds, while others report issues with old mattresses, noisy beds and occasional pest problems.
Overall, Pacific Inn London Heathrow earns appreciation for its convenient location, friendly staff and clean rooms. However, improvements in room maintenance, Wi-Fi consistency and bed quality could enhance the overall guest experience.
Despite the hotel's decision to stop offering breakfast, leaving no dining facilities due to COVID-19 disruptions, the cleanliness of the rooms is often highlighted positively. Many guests appreciated the daily cleaning services, fresh bedding and towels and soundproofing. The rooms are generally described as cozy and well-equipped, although some guests found them small and encountered issues with heating. Bathrooms received mixed feedback, ranging from newly renovated and clean to poorly maintained with broken tiles.
Guests frequently commend the exemplary staff for their friendliness, helpfulness and professionalism. Individual staff members like Mr. Badal receive special mention for their efficiency and politeness, significantly enhancing the guest experience. Exceptional service is a recurring theme, contributing to a welcoming atmosphere.
While free Wi-Fi is available, reviews reveal a mixed experience with some guests praising its speed and stability, while others encountered intermittent connections and poor network quality. Bed comfort also varies with some guests enjoying a comfortable sleep on clean, king-sized beds, while others report issues with old mattresses, noisy beds and occasional pest problems.
Overall, Pacific Inn London Heathrow earns appreciation for its convenient location, friendly staff and clean rooms. However, improvements in room maintenance, Wi-Fi consistency and bed quality could enhance the overall guest experience.
Hotel with Free Wi-Fi
Cheap Hotel
Guest Reviews
'Pacific Inn London Heathrow' boasts an enviable location in Southall, making it a strategic choice for travelers looking for convenience and access to various amenities. Guests have consistently praised the hotel's proximity to the center of London and the ease of transportation with both bus and train links, including the well-connected Elizabeth Line for quick trips to Heathrow and central London.
The hotel's central position in Southall offers access to a vibrant area filled with a plethora of dining options, particularly Asian cuisine and a bustling street scene that many have likened to Little India. Numerous guests have highlighted the convenience of being close to Southall train station, making commuting hassle-free. The beautiful Southall Park is just a short walk away, adding a touch of greenery to the urban surroundings.
Moreover, the hotel is situated on the Broadway, a main thoroughfare lined with shops, restaurants and markets, perfect for those who love to explore local culture. Guests particularly appreciated the easy accessibility to these amenities, which are just steps away from the hotel. The lively atmosphere and numerous food options, including a notable biriyani stall right by the entrance, enhance the overall appeal of the location.
For those traveling for business or leisure, the hotel's strategic spot, decent pricing and convenient access to public transport make it an excellent choice for visitors aiming to explore both Heathrow and Central London with ease.
The 'Pacific Inn London Heathrow' has recently stopped offering breakfast, despite previous indications that it was included. Guests have noted that breakfast is no longer served with some having expected it due to past experiences or website information. The hotel now lacks a dining room or any breakfast facilities, a change implemented following Covid-19 disruptions.
Pacific Inn London Heathrow offers a mixed experience when it comes to room quality, though there are several highlights worth noting. Many guests appreciated the cleanliness of the rooms with daily cleaning services providing fresh bedding and towels. The rooms were also frequently described as cozy and well-equipped, often featuring soundproofing and convenient amenities such as complimentary water bottles. The hotel’s central location, near Broadway street food and a tube station, adds to its appeal.
However, room sizes varied with some guests feeling cramped and uncomfortable in smaller units. Issues with heating were commonly mentioned, as rooms often felt cold despite requests for better temperature control. The bathroom facilities received mixed reviews; although some were newly renovated and clean, others were criticized for being too small, having broken tiles or exhibiting poor maintenance.
While the staff were noted for their cooperation and friendliness, the general condition of the rooms was inconsistent. Several reviews mentioned dated decor, peeling wallpaper and malfunctioning equipment, such as TVs and shower doors. Noise levels were also a concern for some, particularly when rooms were situated near communal kitchens or air conditioning units.
Despite the affordability of the rooms, guests frequently pointed out that the hotel could benefit from better upkeep and maintenance to enhance their stay experience.
When evaluating the beds at Pacific Inn London Heathrow, the reviews present a stark contrast between positive and negative experiences. Positive feedback frequently highlights the comfort of the beds with several guests noting that they found the beds to be very comfortable, even describing some as king size and comfy. On the plus side, the cleanliness of the bed linen was appreciated by some, contributing to a better stay.
However, a significant number of reviews point to various issues with the beds. Some guests encountered uncomfortable and old mattresses with descriptions of threadbare and dilapidated conditions. Problems such as noisy beds, hard mattresses and even instances of pests were reported with a few reviews mentioning bed bugs and mites, leading to uncomfortable nights.
Overall, while some guests enjoyed a comfortable night's sleep at Pacific Inn London Heathrow, many others experienced discomfort due to poor mattress quality, cleanliness issues and maintenance problems.
Pacific Inn London Heathrow receives mixed reviews regarding its cleanliness standards. On a positive note, many guests commended the hotel for clean rooms, fresh bedding and towels that were regularly replaced. Several reviews highlighted friendly staff and good service, describing the overall cleanliness as very clean and tidy. Some guests specifically noted the spotless cleaning of bathrooms, indicating a certain level of consistent maintenance.
However, various reviews pointed out significant issues that warrant attention. Numerous guests mentioned mold in bathrooms, filthy carpets and broken tiles. The corridors and rooms were criticized for poor hygiene with complaints about dirty walls and floors, sticky surfaces and unpleasant odors. The outdated and worn decor, along with musky smells in hallways, detracted from the overall experience. Reports of insects, bugs in the bed and inadequate room cleaning were concerning to several visitors.
Overall, while there are positive aspects to the cleanliness at Pacific Inn London Heathrow, there are notable areas that require improvement to enhance guest satisfaction.
Pacific Inn London Heathrow boasts a reputation for its exemplary staff, as highlighted in numerous guest reviews. Visitors consistently commend the hotel's team for their friendliness, helpfulness and cooperative nature. Special mentions frequently spotlight individuals such as Mr. Badal, noted for his efficiency and politeness. The reception staff garners particular praise for their warm welcomes, professionalism and willingness to assist with various needs, including handling luggage and accommodating early starts.
Guests appreciate the politeness and courteous behavior of the staff with many describing them as kind, informative and forthcoming. The staff’s ability to provide warm and welcoming service significantly enhances the overall guest experience. Instances of exceptional service include members going above and beyond to carry pushchairs upstairs and ensuring all guest needs are met with patience and a positive attitude.
Overall, the reviews paint a picture of a hotel where staff consistently deliver fantastic and super service, managing to look after guests in any situation with a friendly and professional demeanor. This consistent high level of service contributes greatly to the positive atmosphere and welcoming environment of Pacific Inn London Heathrow.
Guests at the Pacific Inn London Heathrow have shared mixed experiences with the hotel's Wi-Fi service. Some appreciated the free Wi-Fi and noted its good speed and excellent performance. A stable and comfortable Wi-Fi environment was highlighted by a few, indicating that when it worked, it was satisfactory. However, there were several instances where guests found the Wi-Fi to be intermittent with some experiencing a lack of internet in their rooms altogether. Issues such as Wi-Fi passwords not working and a generally poor network were also mentioned. While the availability of Wi-Fi is commendable, consistency seems to be a concern for some visitors.
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Location
The hotel's central position in Southall offers access to a vibrant area filled with a plethora of dining options, particularly Asian cuisine and a bustling street scene that many have likened to Little India. Numerous guests have highlighted the convenience of being close to Southall train station, making commuting hassle-free. The beautiful Southall Park is just a short walk away, adding a touch of greenery to the urban surroundings.
Moreover, the hotel is situated on the Broadway, a main thoroughfare lined with shops, restaurants and markets, perfect for those who love to explore local culture. Guests particularly appreciated the easy accessibility to these amenities, which are just steps away from the hotel. The lively atmosphere and numerous food options, including a notable biriyani stall right by the entrance, enhance the overall appeal of the location.
For those traveling for business or leisure, the hotel's strategic spot, decent pricing and convenient access to public transport make it an excellent choice for visitors aiming to explore both Heathrow and Central London with ease.
Breakfast
Rooms
However, room sizes varied with some guests feeling cramped and uncomfortable in smaller units. Issues with heating were commonly mentioned, as rooms often felt cold despite requests for better temperature control. The bathroom facilities received mixed reviews; although some were newly renovated and clean, others were criticized for being too small, having broken tiles or exhibiting poor maintenance.
While the staff were noted for their cooperation and friendliness, the general condition of the rooms was inconsistent. Several reviews mentioned dated decor, peeling wallpaper and malfunctioning equipment, such as TVs and shower doors. Noise levels were also a concern for some, particularly when rooms were situated near communal kitchens or air conditioning units.
Despite the affordability of the rooms, guests frequently pointed out that the hotel could benefit from better upkeep and maintenance to enhance their stay experience.
Beds
However, a significant number of reviews point to various issues with the beds. Some guests encountered uncomfortable and old mattresses with descriptions of threadbare and dilapidated conditions. Problems such as noisy beds, hard mattresses and even instances of pests were reported with a few reviews mentioning bed bugs and mites, leading to uncomfortable nights.
Overall, while some guests enjoyed a comfortable night's sleep at Pacific Inn London Heathrow, many others experienced discomfort due to poor mattress quality, cleanliness issues and maintenance problems.
Cleanliness
However, various reviews pointed out significant issues that warrant attention. Numerous guests mentioned mold in bathrooms, filthy carpets and broken tiles. The corridors and rooms were criticized for poor hygiene with complaints about dirty walls and floors, sticky surfaces and unpleasant odors. The outdated and worn decor, along with musky smells in hallways, detracted from the overall experience. Reports of insects, bugs in the bed and inadequate room cleaning were concerning to several visitors.
Overall, while there are positive aspects to the cleanliness at Pacific Inn London Heathrow, there are notable areas that require improvement to enhance guest satisfaction.
Staff
Guests appreciate the politeness and courteous behavior of the staff with many describing them as kind, informative and forthcoming. The staff’s ability to provide warm and welcoming service significantly enhances the overall guest experience. Instances of exceptional service include members going above and beyond to carry pushchairs upstairs and ensuring all guest needs are met with patience and a positive attitude.
Overall, the reviews paint a picture of a hotel where staff consistently deliver fantastic and super service, managing to look after guests in any situation with a friendly and professional demeanor. This consistent high level of service contributes greatly to the positive atmosphere and welcoming environment of Pacific Inn London Heathrow.
Wi-Fi
No, Pacific Inn London Heathrow doesn't have any pool.
No, a spa isn't available at Pacific Inn London Heathrow.
No, Pacific Inn London Heathrow doesn't allow dogs.
No, parking facilities aren't available at Pacific Inn London Heathrow.
No, Pacific Inn London Heathrow doesn't have a gym.
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