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Summary of reviewsThe OYO Devine Beach Hotel in Westcliff Southend-On-Sea enjoys a prime location with easy access to key attractions like the beach, seafront, town center, Westcliff train station and Cliffs Pavilion. Guests appreciate the hotel's central yet tranquil setting, enhancing their recreational and event experiences. Nearby cafes and seafood restaurants add to the hotel's appeal as a convenient base for exploring Southend.
The rooms at the hotel receive mixed reviews, yet positive aspects such as cleanliness, quietness and recent refurbishments are frequently highlighted. Benefits include practical amenities, clean and comfortable beds (despite some noting them as too soft or wobbly) and en-suite bathrooms that, while compact, are functional and generally clean. Family-sized rooms with sea views are particularly appreciated. The hotel's value for money and friendly staff further contribute to a pleasant stay.
Cleanliness is noted positively by many, who describe the rooms as well-kept with fresh linens and superb overall tidiness. However, there are occasional complaints regarding minor cleanliness issues and maintenance concerns, such as small bathrooms and insufficient heating. Despite these, the friendly, welcoming staff effectively mitigate the occasional negatives, enhancing the guest experience.
The staff receive consistent praise for their friendliness, helpfulness and professionalism. Their promptness in addressing issues and warm demeanor significantly improve the atmosphere and overall guest satisfaction. The reception staff, particularly Roni, are frequently commended for exceptional service.
Opinions on the beds are divided; while many guests find them extremely comfortable and conducive to a good night's sleep, others report discomfort due to issues like bed stability and mattress quality. Enhancing bed quality could potentially improve guest satisfaction further.
The hotel positions itself as a basic but clean and affordable three-star establishment, suitable for short stays and budget-conscious travelers. While it meets the expectations of a typical no-frills option, some guests feel the pricing is slightly high for the offered amenities. Nonetheless, it is deemed adequate for a brief visit due to its convenient location and friendly service. Show more
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Categories
3-Star Hotel
The hotel offers a very clean room and helpful, knowledgeable staff. The room had all I needed.
Hotel for Honeymoon
Family Friendly Hotel
Cheap Hotel
Small Hotel
Room Types
Standard Single Room with Shared BathroomThe single room provides an electric kettle and heating, as well as a shared bathroom featuring a shower. This single room features a TV. The unit offers 1 bed.
Deluxe Triple RoomThe triple room features an electric kettle and heating, as well as a private bathroom boasting a shower. The unit has 1 bed.
Deluxe King StudioThe studio provides an electric kettle, heating, as well as a private bathroom featuring a shower. This studio features a TV. The unit offers 1 bed.
Standard Single RoomThe single room offers an electric kettle and heating, as well as a private bathroom boasting a shower. The unit has 1 bed.
Standard Double RoomThe double room features an electric kettle and heating, as well as a private bathroom boasting a shower. The unit has 1 bed.
Guest Reviews
6.3
Rated
Location
Located in a prime spot, the OYO Devine Beach Hotel in Westcliff Southend-On-Sea offers guests unparalleled convenience. The hotel is centrally situated with proximity to the Westcliff train station making it easily accessible. The seafront and beach are both within a short walking distance, allowing visitors to enjoy the scenic coastline effortlessly. Besides the beach, the hotel is also near the bustling town center, adventure island and the pier, placing guests right in the heart of Southend’s attractions.
Guests have praised the hotel’s quiet location, ensuring a peaceful stay despite its centrality. The nearby cafes, seafood restaurants and the popular Hamlet Court Road further add to the ease of exploring the area. For those attending events at the Cliffs Pavilion, the hotel’s location is particularly advantageous.
Despite the basic nature of the rooms, the hospitality of the staff, especially Tracey, receives commendation for their friendliness and helpfulness. Thus, the OYO Devine Beach Hotel emerges as an ideal choice for visitors looking for a well-connected, tranquil base in Southend.
Rooms
The rooms at the OYO Devine Beach Hotel in Westcliff Southend-On-Sea have received mixed reviews from guests, but several positive aspects were highlighted consistently. Many found the rooms to be clean and quiet with practical amenities like plenty of plugs and USB sockets. Guests appreciated the nicely decorated spaces and felt at ease. The hotel has been recently refurbished, adding to the overall appeal and the views overlooking the sea were a plus for family-sized rooms.
Comfort was also a recurring theme with several visitors mentioning comfortable and clean beds, although a few noted that some beds were too soft. Spaciousness varied with some rooms described as tiny and others, like room 12, noted for their ample space. En-suite bathrooms, though compact, were generally clean and functional with good showers.
Value for money was another positive point, as the hotel is seen as clean and affordable. The friendly and welcoming staff further enhanced the experience for many guests, contributing to a pleasant stay overall.
Beds
At Devine Beach Hotel, Westcliff Southend-On-Sea, guests have had mixed experiences with the beds. Many guests have found the beds to be very comfortable, describing them as lovely, warm, clean and equipped with nice pillows. Some even claimed the beds were so comfy they didn’t want to get out of them. Despite this, there are numerous reports of discomfort from other visitors who noted issues such as beds feeling unsafe and wobbly, resembling a worn-out hammock with steel springs and being soft enough to feel the springs. Several reviews mentioned that the beds slanted, were creaky or sunk in the middle, leading to restless nights. Some guests found the sofa beds particularly uncomfortable and even causing back pain. While comfort levels varied greatly, it appears that enhancements to bed quality could improve overall guest satisfaction.
Cleanliness
The cleanliness of Devine Beach Hotel, Westcliff Southend-On-Sea has received mixed reviews from its guests. While many highlighted the rooms as clean and quiet with fresh linens and tidy surroundings, there were some who noted issues. Several found their rooms very clean, well-kept and equipped with everything needed for a comfortable stay. Guests appreciated the lovely carpet and well-made bedding, often describing the cleanliness as 'superb'. Praise was also given to the hotel's value for money.
However, not all comments were positive. Some guests mentioned minor issues like a tiny bathroom with a door that wouldn't shut and minimal central heating. A few guests were disappointed with the overall cleanliness, pointing out dirty conditions and stained bedding that did not smell fresh.
Despite occasional negative remarks, the friendly and helpful staff helped ensure a mostly pleasant experience with many guests acknowledging the welcoming atmosphere and attention to providing a clean environment.
Staff
The staff at OYO Devine Beach Hotel in Westcliff Southend-On-Sea consistently receive high accolades from guests, highlighting their friendliness, helpfulness and professionalism. Guests repeatedly note the team's approachability and swift action in addressing any issues. The reception staff, particularly Roni, are frequently praised for their exceptional service and warm demeanor. The hotel's family-run atmosphere contributes to a welcoming environment with staff going out of their way to aid guests and make them feel at home. Overall, the positive experiences with the staff significantly enhance the guest experience at this establishment.
3 Star
OYO Devine Beach Hotel in Westcliff Southend-On-Sea generally offers good value for money and is considered adequate for a short overnight stay. Most guests found the hotel to be basic but very clean, meeting the expectations of a reasonable three-star establishment. While some expressed a desire for additional amenities such as en-suite bathrooms, the hotel fulfills its role as a no-frills option. However, there were a few concerns about the pricing not justifying the accommodations provided, suggesting it may lean towards the higher end for what is offered. Overall, it is a straightforward choice for budget-conscious travelers.
No, Devine Beach Hotel, Westcliff Southend-On-Sea doesn't have any pool.
No, a spa isn't available at Devine Beach Hotel, Westcliff Southend-On-Sea.
No, Devine Beach Hotel, Westcliff Southend-On-Sea doesn't allow dogs.
No, parking facilities aren't available at Devine Beach Hotel, Westcliff Southend-On-Sea.
No, Devine Beach Hotel, Westcliff Southend-On-Sea doesn't have a gym.