Split Rock Resort is highly praised for its beautiful and convenient location nestled in a scenic, wooded area with easy access to popular attractions like Pocono Raceway and nearby ski resorts. The serene surroundings enhanced by a charming lake and various hiking trails make it an ideal spot for those seeking both relaxation and outdoor adventures.
Breakfast and dinner experiences at the resort receive mixed feedback. While some guests enjoy the tasty and rewarding breakfast buffet and amazing takeaway food from the bar, others report logistical issues, inconsistent quality and limited availability, particularly during weekdays. Dinner service also has room for improvement with several complaints about limited options, slow service and occasional food quality issues.
Accommodations at Split Rock Resort vary with guests appreciating the spacious, apartment-like layouts of some rooms which feature full kitchens, comfortable beds and modern amenities. However, there are frequent mentions of dated décor, poor maintenance and cleanliness issues across many rooms and common areas, indicating a need for significant updates and better housekeeping practices.
The staff at the resort are often commended for their friendliness and professionalism with specific individuals receiving praise for excellent service. Nevertheless, inconsistencies in service quality and a slow check-in process are noted, pointing to areas needing enhancement.
WiFi connectivity stands out as a major drawback with numerous reports of weak or non-existent internet service affecting guests’ ability to connect their devices and stream content. The lack of reliable internet access remains an ongoing frustration for many visitors.
The pool facilities offer a mixed experience. The indoor pool is warmly regarded by families, though the outdoor pool and general pool maintenance receive criticism for cleanliness and overcrowding. The resort’s waterpark, while appreciated by some, is considered small with varying guest satisfaction.
Split Rock Resort proves to be a family-friendly destination with a host of activities catering to children and families, from a variety of games to daily activities and excursions that promote family bonding. Positive feedback includes the spacious and comfortable environment, which enhances the overall family vacation experience.
Golf-related amenities, particularly the mini golf course, face considerable dissatisfaction due to poor maintenance and availability issues, impacting the guests’ recreational options.
The resort's beds earn mixed reviews with primary beds often described as comfortable and cozy, whereas alternative sleeping options like sofa beds receive negative feedback for being uncomfortable or broken.
In summary, while Split Rock Resort thrives on its beautiful location, family-friendly activities and welcoming staff, it needs to address significant issues related to room updates, dining consistency, WiFi connectivity and general maintenance to enhance the overall guest experience.
Guests have raved about Mount Airy Casino Resort - Adults Only 21 Plus's beautifully appointed and modern rooms with exceptional service from the friendly and accommodating staff. The resort's facilities are clean and the atmosphere is described as beautiful and tranquil, providing a comfortable and enjoyable stay. Although some found the price to be high, many still believed it was worth it for the amazing and exceptional experience with customer service being a major highlight. While there were a few negative reviews, most guests had a positive experience and would highly recommend the hotel to others.
The BEST WESTERN PLUS Poconos hotel offers a peaceful location for families and business guests near the Camelback Mountain Resort and Mount Airy Casino. The hotel features a heated indoor pool, with Whirlpool and fireplace suites available for romantic getaways. Nearby attractions include Crossings Outlet Mall, legendary ski slopes and Pocono whitewater rafting. Business travelers appreciate the proximity to Tobyhanna Army Depot, Walmart Distribution Center and Sanofi Pasteur. Amenities include a complimentary full breakfast, fitness center, business center with two computer stations and a 24-hour front desk. The hotel is 100% smoke-free and offers parking for the physically challenged.
Summary of reviews
The BEST WESTERN PLUS Poconos is a highly recommended hotel for its great location, convenience and proximity to popular attractions. Guests appreciate the easy accessibility to major highways and amenities and the peaceful and quiet surroundings make it easy to relax. While the breakfast experience varied, the hotel's amenities such as decent WiFi have received positive reviews. The rooms are comfortable and clean with beautiful decor and spacious layouts at an affordable price. The staff is friendly and accommodating and the hotel has taken measures to ensure cleanliness during the pandemic. The pool is a great feature with both indoor and outdoor options and the heated pool is a plus. While some guests found the beds uncomfortable, others found them to be very comfortable. The hotel is described as a nice one despite being a 2-star facility with a relaxing atmosphere and a convenient location. The fireplace in some rooms is a cozy and luxurious touch, although availability and functionality may vary. Overall, the BEST WESTERN PLUS Poconos offers a reasonably-priced option for travelers seeking a comfortable and clean stay in the Poconos region.
DoubleTree by Hilton Wilkes-Barre, stands out as an excellent choice for travelers seeking a blend of convenience, comfort and scenic beauty. Nestled in a tranquil hilltop location, it offers stunning views of the surrounding mountains and valley, while still providing easy access to I-81, local shopping, restaurants and key destinations like Mohegan Sun Arena and Wilkes University. Despite being close to major highways, guests appreciate the quiet environment and the effortless connectivity to the Poconos region, making it ideal for event-goers and casual travelers alike.
The hotel’s breakfast service is highly acclaimed, noted for its excellent array of hot, fresh and delicious options, including a friendly buffet setup at a reasonable price. While there are mixed reviews regarding whether breakfast should be included in the room rate, the overall quality, variety and value make it a highlight of many guests' stay. The on-site restaurant is also favored for dinner with great views and a welcoming atmosphere, ensuring that guests don’t have to venture far for a satisfying meal. Room service offers a convenient option for late arrivals.
Rooms generally receive praise for their cleanliness, spaciousness and comfort. Many guests describe the accommodations as modern and well-maintained with comfortable beds and large, clean bathrooms. However, there are occasional reports of issues such as musty smells, dirty spots and missing amenities like refrigerators and microwaves. Overall, the positive elements, including effective blackout curtains and a quiet environment, contribute to a pleasant stay.
Cleanliness throughout the property is mostly commended with well-kept grounds and tidy accommodations. Some guests, however, note the need for deeper cleaning and occasional problems like bugs and rough towels. Despite these issues, the friendly and professional staff help to maintain a welcoming and hospitable atmosphere, adding significantly to the overall positive experience.
The hotel's amenities, including the gym and pool areas, enhance the guest experience. The well-equipped gym and spacious, clean pool are appreciated by guests looking for relaxation and exercise. The indoor pool is a particular favorite, though there are some mentions of inconsistencies with the jacuzzi’s temperature.
Families find the hotel accommodating with facilities that cater well to children, such as a spacious pool and playground area. The friendly staff and convenient location also make it a family-friendly destination, although minor issues like noise from kids and occasional smells are noted.
Comfortable beds, although varied in firmness preferences, contribute to restful stays for many guests with numerous positive mentions of soft bedding and inviting queen-size beds. However, a few guests experienced discomfort due to hard mattresses.
In summary, DoubleTree by Hilton Wilkes-Barre, offers a well-rounded and enjoyable stay with its prime location, excellent dining options, comfortable rooms and friendly service. Minor inconsistencies in room quality and amenities are outweighed by the overall positive experiences, making it a reliable choice for travelers to the Wilkes Barre area.
Paradise Stream Resort is a highly recommended romantic retreat for couples seeking a lavish and intimate experience. The rooms provide top-notch amenities such as hot tubs, jacuzzis and private pools, which offered most guests a luxurious and private space to unwind. While some guests did note cleanliness issues with the pools and jacuzzis, many were impressed with the comfort and seclusion these features offered. The Champagne Tower rooms, in particular, left a lasting impression on guests due to their unique features such as a 7' champagne glass-shaped hot tub, a heart-shaped pool, a fireplace and a sauna. Although some guests reported occasional maintenance issues with the hot tubs, they still found them incredibly relaxing. Guests also enjoyed the Rock jacuzzi, pool and hot tubs, although some had issues with stained or dirty tubs and non-functioning jets. Some guests did criticize the need to pay for bubble bath and having to clean the jacuzzi area themselves. Despite these minor complaints, guests generally agreed that the jacuzzi and hot tub features were a highlight of their stay at Paradise Stream Resort.
Overall, The Woodlands Inn is an adequate option for those wanting a convenient location. While some found the rooms to be dated, others appreciated the proximity to their destinations. The free breakfast can be hit or miss, but the manager is responsive. Some cleanliness and functional issues were reported, such as dirty curtains and a faulty toilet, but the hotel has potential for improvement. The hotel does have stairs and some guests found the beds to be noisy. Budget-conscious travelers may want to consider this hotel.
Host Inn an All Suites Hotel impresses guests with its prime location nestled amidst scenic mountains and its close proximity to essential points of interest such as Interstate 81, casinos, dining venues, and event spaces. The accessibility and convenience, along with the abundance of nearby stores and restaurants, make it an appealing choice for visitors. The views from the odd-numbered side of the hotel add tranquility, while practical amenities such as ample parking and heated indoor pools enhance the experience.
The hotel is especially praised for its spacious suites, likened to one-bedroom apartments with living rooms and kitchenettes. These accommodations are well-equipped with amenities like full-sized refrigerators and dishwashers. Guests appreciate the comfort and cleanliness of the beds, contributing to an overall satisfying lodging experience. The hotel’s pet-friendly policy further enhances its family-friendly atmosphere.
While the breakfast offerings receive mixed reviews, with some enjoying the selection and service provided—especially the friendliness of staff like Carrie—others feel disappointed by its inconsistency. Nonetheless, the presence of friendly and helpful staff, including individuals like Sherri, Cindy, and Carrie, is a significant highlight. They are known for their warm demeanor and go above and beyond to ensure a pleasant stay, often accommodating specific needs.
Free WiFi is a concern due to reports of weak signals and poor connectivity, but the shortcomings of the internet service are somewhat balanced by other amenities. The property offers an accommodating option for business travelers with its budget-friendly nature, spacious rooms, and essential amenities like kitchenettes.
Host Inn’s focus on being dog-friendly garners much appreciation from pet owners, who value the warm reception and amenities provided for their furry companions. The overall experience is marked by comfortable accommodations and cost-effectiveness, making it a suitable choice for travelers seeking budget-friendly yet satisfactory lodging. While there are areas for improvement, such as cleanliness and WiFi, the hotel remains a practical and appealing choice for many visitors.
Comfort Inn West Hazleton is a favored choice among travelers for its strategic location near Interstate 81, providing ease and accessibility for road trippers and those exploring nearby hiking areas. Guests appreciate its proximity to dining options, shopping centers, and gas stations, while the on-site restaurant ensures convenience and offers a satisfying breakfast. The hotel excels in delivering a comfortable stay with spacious, clean rooms that feature cozy beds and thoughtful amenities, catering to various needs, including accessibility provisions for mobility-impaired guests.
The breakfast offerings receive high praise for their variety and quality, especially the coffee and fresh options, while the dining experience at Tailgators Bar and Grill adds value with delicious meals and complimentary drinks. Comfort Inn West Hazleton is noted for its excellent cleanliness standards, maintaining tidy rooms and common areas despite ongoing renovations. The staff stands out for their friendliness, professionalism, and attentiveness, enhancing the welcoming atmosphere and ensuring guest satisfaction.
Comfort Inn West Hazleton offers a comfortable haven with soft beds and pillows that contribute to a restful sleep, while minor issues such as occasional room noise and dated decor are overshadowed by the overall positive experience. As a pet-friendly establishment, it invites guests to bring their dogs along, with ground floor rooms offering convenient access. Overall, Comfort Inn West Hazleton presents a reliable and practical accommodation option, combining comfort, convenience, and quality service, appealing especially to those seeking value and ease during their travels.
*Additional taxes or fees may apply. Please check the final price before completing your booking.Showing 1-20 out of 25 hotels in and around Split Rock