Split Rock Resort is highly praised for its beautiful and convenient location nestled in a scenic, wooded area with easy access to popular attractions like Pocono Raceway and nearby ski resorts. The serene surroundings enhanced by a charming lake and various hiking trails make it an ideal spot for those seeking both relaxation and outdoor adventures.
Breakfast and dinner experiences at the resort receive mixed feedback. While some guests enjoy the tasty and rewarding breakfast buffet and amazing takeaway food from the bar, others report logistical issues, inconsistent quality and limited availability, particularly during weekdays. Dinner service also has room for improvement with several complaints about limited options, slow service and occasional food quality issues.
Accommodations at Split Rock Resort vary with guests appreciating the spacious, apartment-like layouts of some rooms which feature full kitchens, comfortable beds and modern amenities. However, there are frequent mentions of dated décor, poor maintenance and cleanliness issues across many rooms and common areas, indicating a need for significant updates and better housekeeping practices.
The staff at the resort are often commended for their friendliness and professionalism with specific individuals receiving praise for excellent service. Nevertheless, inconsistencies in service quality and a slow check-in process are noted, pointing to areas needing enhancement.
WiFi connectivity stands out as a major drawback with numerous reports of weak or non-existent internet service affecting guests’ ability to connect their devices and stream content. The lack of reliable internet access remains an ongoing frustration for many visitors.
The pool facilities offer a mixed experience. The indoor pool is warmly regarded by families, though the outdoor pool and general pool maintenance receive criticism for cleanliness and overcrowding. The resort’s waterpark, while appreciated by some, is considered small with varying guest satisfaction.
Split Rock Resort proves to be a family-friendly destination with a host of activities catering to children and families, from a variety of games to daily activities and excursions that promote family bonding. Positive feedback includes the spacious and comfortable environment, which enhances the overall family vacation experience.
Golf-related amenities, particularly the mini golf course, face considerable dissatisfaction due to poor maintenance and availability issues, impacting the guests’ recreational options.
The resort's beds earn mixed reviews with primary beds often described as comfortable and cozy, whereas alternative sleeping options like sofa beds receive negative feedback for being uncomfortable or broken.
In summary, while Split Rock Resort thrives on its beautiful location, family-friendly activities and welcoming staff, it needs to address significant issues related to room updates, dining consistency, WiFi connectivity and general maintenance to enhance the overall guest experience.
Guests have raved about Mount Airy Casino Resort - Adults Only 21 Plus's beautifully appointed and modern rooms with exceptional service from the friendly and accommodating staff. The resort's facilities are clean and the atmosphere is described as beautiful and tranquil, providing a comfortable and enjoyable stay. Although some found the price to be high, many still believed it was worth it for the amazing and exceptional experience with customer service being a major highlight. While there were a few negative reviews, most guests had a positive experience and would highly recommend the hotel to others.
The BEST WESTERN PLUS Poconos hotel offers a peaceful location for families and business guests near the Camelback Mountain Resort and Mount Airy Casino. The hotel features a heated indoor pool, with Whirlpool and fireplace suites available for romantic getaways. Nearby attractions include Crossings Outlet Mall, legendary ski slopes and Pocono whitewater rafting. Business travelers appreciate the proximity to Tobyhanna Army Depot, Walmart Distribution Center and Sanofi Pasteur. Amenities include a complimentary full breakfast, fitness center, business center with two computer stations and a 24-hour front desk. The hotel is 100% smoke-free and offers parking for the physically challenged.
Summary of reviews
The BEST WESTERN PLUS Poconos is a highly recommended hotel for its great location, convenience and proximity to popular attractions. Guests appreciate the easy accessibility to major highways and amenities and the peaceful and quiet surroundings make it easy to relax. While the breakfast experience varied, the hotel's amenities such as decent WiFi have received positive reviews. The rooms are comfortable and clean with beautiful decor and spacious layouts at an affordable price. The staff is friendly and accommodating and the hotel has taken measures to ensure cleanliness during the pandemic. The pool is a great feature with both indoor and outdoor options and the heated pool is a plus. While some guests found the beds uncomfortable, others found them to be very comfortable. The hotel is described as a nice one despite being a 2-star facility with a relaxing atmosphere and a convenient location. The fireplace in some rooms is a cozy and luxurious touch, although availability and functionality may vary. Overall, the BEST WESTERN PLUS Poconos offers a reasonably-priced option for travelers seeking a comfortable and clean stay in the Poconos region.
DoubleTree by Hilton Wilkes-Barre, stands out as an excellent choice for travelers seeking a blend of convenience, comfort and scenic beauty. Nestled in a tranquil hilltop location, it offers stunning views of the surrounding mountains and valley, while still providing easy access to I-81, local shopping, restaurants and key destinations like Mohegan Sun Arena and Wilkes University. Despite being close to major highways, guests appreciate the quiet environment and the effortless connectivity to the Poconos region, making it ideal for event-goers and casual travelers alike.
The hotel’s breakfast service is highly acclaimed, noted for its excellent array of hot, fresh and delicious options, including a friendly buffet setup at a reasonable price. While there are mixed reviews regarding whether breakfast should be included in the room rate, the overall quality, variety and value make it a highlight of many guests' stay. The on-site restaurant is also favored for dinner with great views and a welcoming atmosphere, ensuring that guests don’t have to venture far for a satisfying meal. Room service offers a convenient option for late arrivals.
Rooms generally receive praise for their cleanliness, spaciousness and comfort. Many guests describe the accommodations as modern and well-maintained with comfortable beds and large, clean bathrooms. However, there are occasional reports of issues such as musty smells, dirty spots and missing amenities like refrigerators and microwaves. Overall, the positive elements, including effective blackout curtains and a quiet environment, contribute to a pleasant stay.
Cleanliness throughout the property is mostly commended with well-kept grounds and tidy accommodations. Some guests, however, note the need for deeper cleaning and occasional problems like bugs and rough towels. Despite these issues, the friendly and professional staff help to maintain a welcoming and hospitable atmosphere, adding significantly to the overall positive experience.
The hotel's amenities, including the gym and pool areas, enhance the guest experience. The well-equipped gym and spacious, clean pool are appreciated by guests looking for relaxation and exercise. The indoor pool is a particular favorite, though there are some mentions of inconsistencies with the jacuzzi’s temperature.
Families find the hotel accommodating with facilities that cater well to children, such as a spacious pool and playground area. The friendly staff and convenient location also make it a family-friendly destination, although minor issues like noise from kids and occasional smells are noted.
Comfortable beds, although varied in firmness preferences, contribute to restful stays for many guests with numerous positive mentions of soft bedding and inviting queen-size beds. However, a few guests experienced discomfort due to hard mattresses.
In summary, DoubleTree by Hilton Wilkes-Barre, offers a well-rounded and enjoyable stay with its prime location, excellent dining options, comfortable rooms and friendly service. Minor inconsistencies in room quality and amenities are outweighed by the overall positive experiences, making it a reliable choice for travelers to the Wilkes Barre area.
Paradise Stream Resort is a highly recommended romantic retreat for couples seeking a lavish and intimate experience. The rooms provide top-notch amenities such as hot tubs, jacuzzis and private pools, which offered most guests a luxurious and private space to unwind. While some guests did note cleanliness issues with the pools and jacuzzis, many were impressed with the comfort and seclusion these features offered. The Champagne Tower rooms, in particular, left a lasting impression on guests due to their unique features such as a 7' champagne glass-shaped hot tub, a heart-shaped pool, a fireplace and a sauna. Although some guests reported occasional maintenance issues with the hot tubs, they still found them incredibly relaxing. Guests also enjoyed the Rock jacuzzi, pool and hot tubs, although some had issues with stained or dirty tubs and non-functioning jets. Some guests did criticize the need to pay for bubble bath and having to clean the jacuzzi area themselves. Despite these minor complaints, guests generally agreed that the jacuzzi and hot tub features were a highlight of their stay at Paradise Stream Resort.
Overall, The Woodlands Inn is an adequate option for those wanting a convenient location. While some found the rooms to be dated, others appreciated the proximity to their destinations. The free breakfast can be hit or miss, but the manager is responsive. Some cleanliness and functional issues were reported, such as dirty curtains and a faulty toilet, but the hotel has potential for improvement. The hotel does have stairs and some guests found the beds to be noisy. Budget-conscious travelers may want to consider this hotel.
The Skytop Lodge is a beautiful and historic resort that offers a unique and charming experience. Guests are transported back in time with the colonial luxury and old-fashioned style of the magnificent building, complete with fireplaces galore. As a historical hotel, the Skytop Lodge's rooms, hallways and elevators all reflect its past, which adds to its nostalgic charm. While its size and darkness may not be comparable to modern hotels, Skytop Lodge still amazes visitors with its rich history and unique character.
The Hilton Scranton & Conference Center is highly regarded by guests for a variety of reasons, making it a popular choice for travelers. Centrally located in downtown Scranton, the hotel provides easy access to cultural attractions, dining options, and shops, making exploration convenient and enjoyable. Guests appreciate the beautiful and safe environment surrounding the hotel, adding to its appeal for both business and leisure visitors.
One of the standout features is the breakfast experience, praised for its wide variety of options and the exceptional service provided by staff, including chef Carl, who is noted for his crafted made-to-order omelets. The breakfast buffet, which includes favorites like pancakes and French toast, caters to adults and children alike, though it comes at an additional cost.
Guests also commend the spaciousness and comfort of the rooms, emphasizing the cleanliness and quiet environment that facilitate relaxation. Despite some mentions of dated furnishings and occasional maintenance issues, the well-maintained public areas and friendly staff significantly contribute to a positive stay. The hotel's commitment to cleanliness is consistently acknowledged, with guests feeling secure and comfortable throughout their visit.
The staff at Hilton Scranton & Conference Center are frequently praised for their friendliness and professionalism, going above and beyond to accommodate guest needs. The pool and gym facilities enhance the overall experience, offering clean, well-maintained amenities for both relaxation and fitness activities.
Parking is generally viewed as convenient, with an accessible garage that guests find easy to navigate, albeit with a fee. The beds at the hotel are particularly noted for their comfort, contributing to a restful stay that leaves guests satisfied.
Overall, the Hilton Scranton & Conference Center is celebrated for its excellent location, attentive service, and comfortable accommodations, ensuring that guests have a memorable and pleasant experience during their visit to Scranton.
*Additional taxes or fees may apply. Please check the final price before completing your booking.Showing 1-20 out of 21 hotels in and around Split Rock