Hotel Suretta

Splugen 46.55290300, 9.32307200 , Hauptstrasse 37 (Show on Map)
8.3
Very Good


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Summary of reviewsHotel Suretta, located in the scenic village of Splügen, Switzerland, offers an exceptional experience highlighted by its prime location, traditional charm and friendly staff. Nestled in the heart of the Swiss Alps, the hotel is an excellent base for exploring the surrounding natural beauty with key landmarks such as the Splügen Pass and nearby ski lifts easily accessible. Despite its central position, the hotel provides a tranquil environment with magnificent mountain views and the soothing presence of the Hinterrhein River.

Guests rave about the hotel's delicious and varied breakfast, which includes fresh local products beautifully presented. The dining experience continues to impress with a restaurant that offers high-quality Swiss and local specialties in a cozy atmosphere, earning praise for its excellent cuisine and friendly service. Comfortable and tastefully furnished rooms, many recently renovated, contribute to a restful stay, complemented by the serene surroundings and picturesque views. The hotel's cleanliness and maintenance receive consistent commendations, ensuring a pleasant and comfortable environment for all guests.

The staff at Hotel Suretta are frequently highlighted for their friendliness, professionalism and attentiveness, significantly enhancing the guest experience. While the wifi service receives mixed reviews, the hotel's ample free parking, practical facilities for families and outdoor enthusiasts and its convenient proximity to ski resorts make it a favored choice for various types of travelers, from families to business travelers.

In summary, Hotel Suretta excels in providing a charming and comfortable stay with exceptional dining options, welcoming staff and a prime location in the Swiss Alps, making it a perfect retreat for both adventure and relaxation.
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Categories
Small Hotel
Hotel Suretta is a charming option for those seeking a cozy and intimate experience. It also provides easy access to local attractions.

Hotel near Ski Resorts

Family Friendly Hotel

Dog Friendly Hotel

Business Hotel

Hotel with Parking

Room Types
Single Room En-suite room with a flat-screen TV with cable channels. You can enjoy views of the Tambo, Teuri and Surettaseen mountains and the valley.

Double Room En-suite room with a flat-screen TV with cable channels. You can enjoy views of the Tambo, Teuri and Surettaseen mountains and the valley.

Triple Room En-suite room with a flat-screen TV with cable channels. You can enjoy views of the Tambo, Teuri and Surettaseen mountains and the valley.

Quadruple Room En-suite room with a flat-screen TV with cable channels. You can enjoy views of the Tambo, Teuri and Surettaseen mountains and the valley.

Deluxe Double Room with Bath Providing free toiletries, this double room includes a private bathroom with a bath, a shower and a hairdryer. The double room provides a flat-screen TV with cable channels, a seating area, a dining area, parquet floors as well as mountain views. The unit offers 1 bed.

Family Room with Mountain View Offering free toiletries, this family room includes a private bathroom with a shower and a hairdryer. The family room offers a seating area, a dining area, a wardrobe, a flat-screen TV with cable channels, as well as mountain views. The unit offers 3 beds.

Guest Reviews
8.3
Very Good
Location
Hotel Suretta boasts an exceptional location in the heart of the charming village of Splügen, Switzerland. The hotel's central position makes it an ideal base for travelers looking to explore the stunning Swiss Alps, whether it's for hiking, skiing or simply enjoying the natural beauty. Guests appreciate the hotel's proximity to key landmarks, such as the Splügen Pass, ski lifts and hiking trails that start right at the doorstep. The convenience of being close to the highway and main road attracts those looking for a pit stop on their journey from Italy to Germany or Switzerland.

Surrounded by magnificent mountain vistas and the calming presence of the Hinterrhein River, the hotel offers a serene yet vibrant environment. Visitors rave about waking up to beautiful mountain views and the soothing sound of the rushing river. Even though it's centrally located, Hotel Suretta manages to provide a peaceful atmosphere away from the hustle and bustle, ensuring a restful experience for all guests.

The hotel's traditional Swiss decor adds a touch of charm, while the friendly staff and well-maintained rooms contribute to a comfortable stay. Whether it's for a brief overnight stay, a hiking adventure or a relaxing retreat amidst nature, Hotel Suretta seems to be an ideal choice, nestled perfectly within the scenic landscape of Splügen.

Breakfast
Hotel Suretta is consistently praised for its exceptional breakfast offerings with guests frequently describing it as rich, delicious, varied and plentiful. The breakfast experience is highly appreciated for its freshness and high-quality local products, including items like Bircher muesli, fresh bread, cold cuts and eggs. Many guests found the presentation to be beautifully arranged and often served on a tiered stand, adding a unique and personal touch to the meal.

The breakfast is served at the table, which contributes to its intimate and cozy atmosphere. While some mentioned the selection could be limited and included pre-packaged items like butter and jam, the overall sentiment remains overwhelmingly positive. Guests appreciated the attentiveness of the staff who sometimes asked for preferences beforehand, ensuring a more personalized experience.

Notably, the breakfast includes a generous variety of options with reviews highlighting its abundance and the inclusion of local specialities. The quality and organization of the breakfast service were also commended, making it a standout aspect of many visitors' stays. Despite a few mentions of repetitiveness and simplicity, particularly noting a lack of buffet, most guests found the breakfast to be a highly satisfactory and delightful start to their day.

In summary, Hotel Suretta’s breakfast is lauded for being plentiful, fresh and presented with care, creating an enjoyable and memorable dining experience for guests.

Dinner
Hotel Suretta's dining experience consistently receives high praise from its guests. The restaurant, located conveniently within the hotel, offers a variety of Swiss and local Grisons specialties that have left many diners impressed. Guests frequently highlight the excellent quality of the food, often describing it as delicious, world-class and exceptional. The dinner options include a diverse menu with hearty, traditional dishes and game meat specialties that stand out. Meals are noted for their freshness and precise preparation, such as the perfectly cooked meat.

The restaurant's ambiance is another appreciated feature, providing a cozy and appealing dining environment. Additionally, the service is well-regarded with friendly staff contributing to the overall positive experience. Breakfast and dinner are both mentioned as being plentiful and tasty with the breakfast particularly noted for being well-rounded.

While there are occasional mentions of the dinner prices being on the higher side, the general consensus is that the restaurant offers good value for money with a commendable price/performance ratio. Pizza lovers will also be pleased, as the pizzas have received specific accolades for their deliciousness.

Overall, the dining experience at Hotel Suretta is highly recommended for its excellent cuisine, friendly atmosphere and the opportunity to savor authentic Swiss dishes.

Rooms
Hotel Suretta presents a blend of charming rusticity and modern comfort in its rooms. Rooms are often described as cozy, clean and tastefully furnished with a significant number having been recently renovated. Comfort is a strong point with guests frequently mentioning very comfortable beds and the quiet, serene environment, which is ideal for a restful night’s sleep.

The rooms offer picturesque views, either of the river or the surrounding landscape, complementing the overall tranquil atmosphere. While the decor is traditional and aligns with the mountain ambiance, it does not fall short in terms of functionality. The spaciousness of many rooms, especially those designed to accommodate families and pets, is another highlight.

However, some rooms are noted to be small and simple, yet they maintain a clean and well-kept standard. Bathrooms, while generally clean, are sometimes described as outdated and in need of an upgrade. Soundproofing in some rooms is also mentioned as an issue with noise from the street or river occasionally penetrating thin windows.

Despite these minor drawbacks, the rooms are largely appreciated for their cleanliness, comfort and charm. Guests remain satisfied with their stays, often noting the rooms' good value for money given the typical prices in Switzerland. Overall, Hotel Suretta seems to strike a fine balance between rustic allure and modern-day convenience.

Beds
Guests of Hotel Suretta consistently highlight the comfort and quality of the beds in their reviews. Phrases such as comfortable bed, nice beds and very comfortable bed are frequently mentioned, indicating a positive consensus on sleeping arrangements. Many reviews note that the beds are not only comfortable but also relatively large and clean. The bedding is also praised for its cleanliness and comfort. Comments like very comfortable mattress and excellent beds further emphasize the high quality of the mattresses provided. Overall, guests seem to enjoy a restful sleep, attributing it to the cozy and accommodating beds at Hotel Suretta.

Cleanliness
Hotel Suretta consistently receives positive remarks for its cleanliness and overall maintenance. Guests universally praise the clean and cozy rooms, many noting their comfort and the beautiful mountain views. The accommodations, although described by some as a bit outdated, are very well-kept with good cleaning practices consistently highlighted.

Reviewers frequently mention the cleanliness of the rooms, emphasizing that they are comfortable, warm and nicely furnished. The hotel is described as very clean throughout, extending from the rooms to the common areas. Some guests pointed out minor details like the outdated shower, but still affirmed it was clean.

The service at the hotel is also commended with cleaning staff ensuring rooms are kept tidy and well-maintained. One issue noted by a guest was an early morning cleaning attempt without knocking, which seems to be an exception rather than the norm.

In summary, Hotel Suretta excels in providing clean and comfortable accommodations, making it a reliable choice for travelers prioritizing cleanliness.

Staff
Hotel Suretta is widely praised for its exceptional team. The reviews consistently highlight the friendliness, professionalism and accommodating nature of the staff. Guests often mention that the employees are not only super friendly but also efficient and competent, always ready to assist with a cheerful demeanor. The service is described as very attentive and helpful, ensuring that every need is met promptly and courteously.

The staff's warm welcome and ongoing friendliness contribute significantly to the hotel's pleasant atmosphere, making guests feel right at home. The personnel's ability to remain professional while being incredibly accommodating is evidently a standout feature. Guests particularly appreciate the quick resolution of any room issues and the comprehensive, thoughtful service provided throughout their stay.

Overall, Hotel Suretta's staff has created a welcoming and supportive environment that guests consistently commend. Their dedication to excellent service and friendly interactions make the hotel a favorite choice for travelers seeking a hospitable and efficient stay.

Wi-Fi
Hotel Suretta's wifi receives mixed reviews from guests. Some find the wifi to be simple and good with fast speeds that meet their needs. However, many guests report significant challenges connecting to the internet. Issues such as weak signals, non-existent connections in rooms and overloaded routers are noted, particularly on the upper floors. In some cases, the wifi is only available in the common areas, leaving rooms without a reliable connection. It's clear that while some guests had satisfactory experiences, many others faced difficulties with the hotel's internet service.

Parking
Hotel Suretta guests have shared their experiences regarding parking, highlighting both the positive aspects and some areas for improvement. There is convenient and ample free parking available nearby, including a large parking lot just 100 meters away, though it's not directly at the hotel itself. For those traveling with bikes or skis, the hotel provides a dedicated storage room in the basement. Parking is described as generally easy, though some guests note that parking spaces can be limited and are not adjacent to the hotel, often being across the road or river. Consequently, finding a spot might sometimes require a short walk. Despite this, private parking for guests and free parking options are appreciated. Overall, parking at Hotel Suretta is manageable and free, but a few more easily accessible spaces could enhance the experience.

Family
Hotel Suretta offers a range of accommodations suited for families with particular attention to child-friendly amenities. Guests have praised the larger family rooms for their comfort and coziness, making them an excellent option for families. The rooms, although some are noted to be small, are described as ideal for a family of four, often featuring loft spaces that provide a delightful sleeping arrangement for children.

Additionally, the hotel provides practical facilities for family activities, such as a ski room and a bicycle room, enhancing the overall experience for those interested in outdoor adventures. The environment is noted for being quiet, which contributes to a peaceful stay. The friendliness and hospitality of the staff further enhance the appeal for families, making Hotel Suretta a welcoming stay for visitors of all ages.

Ski
Hotel Suretta offers a convenient base for enthusiasts looking to explore the ski resorts nearby. Guests frequently highlight its proximity to ski and hiking stations, making it an ideal choice for outdoor adventures. Its strategic position allows easy access from main roads and ski slopes and it is notably close to the village.

The hotel provides ample facilities for storing sports equipment, including a ski room and a bicycle storage room, ensuring convenience for guests. Ski and boot storage is also mentioned as being within easy reach, adding to the practicality for skiers.

The location is praised for its beauty, positioned at the foot of the Splügen Pass, making it perfect for a picturesque stopover en route to Italy. Additionally, it’s only a 10-minute walk from the ski lifts and near a ski school, making it ideal for families or those new to skiing.

Guests have enjoyed great ski touring weekends in Splügen and found the area perfect for planned skiing tours. The hotel’s overall setting in a beautiful mountain location contributes to its charm, making it an attractive choice for a memorable stay.

Business
Hotel Suretta consistently impresses business travelers with its flexibility, which is described as ideal for various needs. The staff receives praise for their attentiveness, helpfulness and courteous demeanor, ensuring that guests feel well-supported throughout their stay. Business meals are managed efficiently, allowing travelers to focus on their work without hindrance.

The rooms are noted for being perfect working spaces, offering the necessary internet connection required for productivity. Conveniently located for those on the move, Hotel Suretta is ideal for an overnight stay, particularly for guests en route to Italy. Its quiet location is a bonus, making it suitable for transit stops without the disturbances often found in busier areas.


No, Hotel Suretta doesn't have any pool.

No, a spa isn't available at Hotel Suretta.

Yes, Hotel Suretta welcomes dogs.

Yes, parking facilities are available at Hotel Suretta.

No, Hotel Suretta doesn't have a gym.

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