The Maxwell Mansion Hotel is a top-notch hotel with exceptional staff who go above and beyond to make guests feel welcome. Devon, the front desk host, is particularly amazing and gives awesome tours of the hotel. The staff is well-trained and accommodating, making it the best place and staff ever according to some guests. Although some guests found the bar staff grumpy at night, the overwhelmingly friendly and helpful staff more than made up for it. The new ownership and their wonderful staff make for a perfect stay.
Mill Creek Hotel is a highly recommended hotel in Lake Geneva, especially for those who prioritize location. The hotel is conveniently located in the downtown area, close to shops, restaurants and the beach. The rooms are spacious, clean and well-maintained with comfortable beds and ample towels. The hotel offers a fantastic breakfast experience with a nice selection of delicious and fresh breakfast items. The staff is incredibly friendly and accommodating, going above and beyond to make guests feel welcome and at home. The hotel also provides included parking, which is a great convenience, although some improvements could be made to the garage itself. The hotel is perfect for a romantic escape with special touches like complimentary snacks and towels, private jacuzzis and beautifully decorated rooms with candles and cozy fireplaces. Overall, Mill Creek Hotel exceeded expectations and is definitely worth checking out.
The Abbey Resort impresses guests with its beautifully landscaped and easily accessible surroundings, particularly those with disabilities. Though a few minor issues like an occasional unlocked side door and early check-in fees exist, the accommodating staff more than make up for it. Although there are no elevators to some of the second-floor rooms, the exceptional amenities outweigh this inconvenience. It's worth noting that only Tesla electric cars can be charged on-site. In summary, the attentive staff and stunning surroundings make The Abbey Resort a worthwhile stay.
The Embassy Suites by Hilton Chicago North Shore Deerfield shines through with an array of positive reviews in several key areas, making it a preferred choice for many travelers. Situated in a serene and calm environment with easy access to Northbrook, Riverwoods and Deerfield offices, the location is well-regarded. Its proximity to O'Hare airport and the botanical gardens make it convenient for both business and leisure guests. Though not downtown or near abundant food and shopping options, essential amenities are just a short drive away.
Breakfast at the hotel is a standout feature, consistently receiving high praise. The impressive variety, including custom-made omelets, freshly prepared eggs and other options, often exceeds guests' expectations. The live omelet station is frequently highlighted and the breakfast buffet is described as diverse and plentiful. The friendly and attentive staff further enhance the dining experience, making breakfast a significant highlight of the stay.
The rooms are another strong point, noted for their spaciousness and cleanliness. The two-room suite format is particularly appreciated by families, offering a comfortable separation between living and sleeping areas. While some reviews note the rooms could benefit from updating, guests generally find them very attractive with many enjoying the fresh smell and overall comfort. Cleanliness extends throughout the hotel, from the suites to the common areas, earning high marks from visitors.
Staff at the hotel consistently receive accolades for their exceptional service and friendliness. Specific team members like Rick, Brett, Irma and John are often mentioned for their helpful and welcoming demeanor. Across all departments, from the front desk to housekeeping, the staff's professionalism and attentiveness contribute to a pleasant guest experience.
The pool area also receives positive feedback with guests appreciating its size, cleanliness and well-maintained facilities like the hot tub and jacuzzi. While the water's chlorine content and occasional crowding due to children's swimming lessons are minor drawbacks, the pool remains an enjoyable feature for most guests.
Family travelers find the hotel particularly accommodating with its spacious suites and budget-friendly amenities. Although occasional noise from unattended children and a less central location are noted, families generally enjoy a restful and comfortable stay.
Beds at the hotel are described as comfortable by many guests. While a few reviews suggest they could use an upgrade, the majority of feedback points to a good night's sleep with several guests specifically mentioning the soft and comfy beds.
In summary, the Embassy Suites by Hilton Chicago North Shore Deerfield stands out for its convenient and peaceful location, exceptional breakfast, spacious and clean rooms, friendly staff and enjoyable pool area, making it a solid choice for a comfortable and pleasant stay in the northern suburbs of Chicago.
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