Hilton Providence enjoys a prime location that is frequently praised by guests. It is conveniently situated right off Interstate 95, allowing easy access to downtown Providence and many local attractions such as the Dunkin’ Donuts Center, federal hill and university campuses. The hotel's proximity to a variety of excellent Italian restaurants and shopping malls adds to its appeal. Guests appreciate the clean, walkable area and the convenience of having onsite parking and breakfast.
The breakfast offerings receive mixed reviews. Some guests appreciate the complete breakfast buffet, while others find the pricing steep at $18 per person and question the value and quality. The lack of complimentary breakfast options is also a point of dissatisfaction with some guests resorting to external delivery services.
Room experiences at Hilton Providence are varied. Many guests praise the rooms for being clean and comfortable with modern touches and comfortable beds. Some rooms even provide pleasant views, enhancing the stay. However, issues such as dated features, maintenance needs and cleanliness concerns are also noted. Some guests report finding unwelcomed surprises such as trash or food upon arrival and a lack of basic amenities like refrigerators and microwaves.
Cleanliness feedback is mixed. While the lobby is often highlighted as being clean and the staff is friendly and efficient, some guests encounter issues such as moldy smells, dirty and stained bedding and unclean bathrooms. These inconsistencies suggest that thorough cleaning and maintenance could be improved.
The hotel's staff is generally praised for their friendliness and helpfulness with several exceptional service mentions. However, some guests report experiencing unfriendliness and aloof behavior, indicating inconsistencies in service quality. Overall, most guests encounter a welcoming and supportive staff, which enhances their stay.
Parking at the Hilton Providence also garners mixed reviews. While the convenience of onsite parking is appreciated, the high cost—ranging from $27 to $35 per night—and the tight parking spaces are points of concern for many guests. Some even report being charged for more time than they used.
As for the beds, feedback is varied. Many guests find the beds very comfortable and conducive to a good night’s sleep, whereas others report discomfort due to stiffness, the feeling of coils or scratchy sheets. These mixed experiences suggest that the quality of the beds may vary from room to room.
Overall, Hilton Providence excels in location and staff friendliness but faces challenges in areas such as breakfast offerings, room maintenance and consistency in cleanliness.
Town & Tide Inn is highly praised by guests for its superb location, outstanding breakfast offerings, exceptional rooms, and remarkable staff, making it an ideal choice for a visit to Newport. Situated on the outskirts of Newport, the inn provides convenient access to local attractions, including the renowned Cliff Walk, bustling waterfront, and downtown Newport’s shops, restaurants, and bars. This prime location allows guests to enjoy the area's best features in a peaceful and tranquil setting.
The inn's breakfast consistently impresses visitors with its delicious and freshly prepared meals. Guests enjoy a fantastic start to their day with cooked-to-order options that cater to various dietary needs, all served in a charming dining room by welcoming staff, notably the gracious innkeeper Maria.
The rooms at Town & Tide Inn are noted for their spaciousness, cleanliness, and beautiful decor. Guests describe them as comfortable and inviting, with well-maintained furnishings and particularly cozy beds providing a restful night's sleep. The serene ambiance and quiet atmosphere further enhance the appeal, offering a relaxing retreat close to all Newport has to offer.
Cleanliness is also a standout feature, with the inn offering a pristine environment that feels like a home away from home. The modernized bathrooms and immaculate common areas contribute to a tidy and appealing atmosphere. Guests appreciate the freshly kept surroundings and the innate sense of comfort provided by the thoughtfully decorated spaces.
The staff at Town & Tide Inn play a crucial role in guests' positive experiences, receiving accolades for their warmth and attentiveness. Team members such as Serena, Melissa, Lisa, and Michelle are particularly noted for their friendly demeanors and helpful insights, adding to the welcoming atmosphere. The combination of a friendly staff and a cozy, clean environment ensures an enjoyable stay.
Additionally, the beds are frequently highlighted for their exceptional comfort, contributing significantly to the overall satisfaction of visitors. Guests appreciate the quality of the bedding, with most finding them exceedingly comfortable, enhancing their stay at the inn.
In summary, Town & Tide Inn offers a wonderful blend of location, comfort, cleanliness, and hospitality, delivering a memorable and pleasant experience for guests exploring Newport.
The Wyndham Newport Hotel is a highly recommended destination for those looking for a great location and exceptional service. The hotel's location is praised for its stunning views of the water and proximity to local attractions with a complimentary shuttle service available for guests. The rooms are spacious, modern and spotlessly clean with comfortable beds and great amenities. The indoor swimming pool is a huge plus, offering a stunning view over the water and being nicely heated. The staff is friendly, professional and accommodating, going above and beyond to ensure guests have a great experience. While the breakfast received mixed reviews, the on-site restaurant was praised for its delicious food and convenient location. The hotel also offers easy parking and is a great destination for families with young children. Overall, the Wyndham Newport Hotel is an excellent choice for those seeking a luxurious and memorable Newport experience.