The Vanderbilt, Auberge Collection offers beautiful rooms, although some may need renovation. While some guests have complained about the strange use of space and lack of storage in bathrooms, others have appreciated the aesthetic of the space. The hotel has gained a reputation for its cleanliness with guests describing it as spotless and immaculate. The staff is exceptional with guests raving about their friendly and kind demeanor, particularly the front desk staff and rock star concierge, Morgan. Despite a few minor hiccups with wait staff, the overall service is top-notch and makes for a delightful stay at The Vanderbilt.
Hotel Viking is a 4-star hotel located in the heart of downtown Newport, Rhode Island, making it the perfect base for exploring the area. Guests appreciate the hotel's great location, friendly staff and well-kept appearance, which adds to its historic charm. While some guests found the breakfast mediocre and the rooms small with outdated facilities, others praised the delicious breakfast and comfy beds. The hotel has a mixed reputation when it comes to cleanliness, but many guests have found their rooms exceptionally clean and well-maintained. The hotel's spa is a must-visit for those looking for a relaxing treatment, although some encountered issues with availability. While the indoor swimming pool received mixed reviews, it is suitable for families with children. The hotel offers valet parking on site at a reasonable price, but some feel that it is too expensive. Despite some complaints, Hotel Viking generally offers a great experience, particularly for history buffs interested in exploring Newport's rich past.