Hotel Indigo Savannah Historic District by IHG, generally receives positive reviews for its premier location in the heart of Savannah’s historic district. Guests frequently praise the unparalleled proximity to major attractions like River Street and City Market, making it an ideal base for exploring the vibrant downtown area. The walkable location allows guests to easily access shops, restaurants and historical sites with trolley stops nearby for further excursions. The convenience and charm of the location, combined with friendly and attentive staff, contribute significantly to a memorable stay.
The breakfast at Hotel Indigo is also well-regarded by many guests, who appreciate the variety of selections and the delicious hot buffet. The presentation and quality of the breakfast receive positive feedback and the courteous breakfast staff enhance the dining experience. However, some guests express dissatisfaction with the extra cost and occasional slow service. Despite this, the breakfast offerings are often highlighted as a delightful start to the day.
Dinner at the hotel receives mixed reviews. Although the bar/lounge area is praised for its inviting atmosphere and complimentary drinks, the restaurant's dinner service falls short for several guests, who find the food overpriced and the menu limited. The positive aspects include standout items like the mussels appetizer, but issues with slow service and the restaurant's operating hours detract from the overall experience. Reservations are recommended during busy times to ensure a positive dining experience.
Rooms at Hotel Indigo are appreciated for their cleanliness, comfort and unique decor. Guests enjoy the spacious suites, high ceilings and natural light with the beds and pillows often noted as particularly cozy. However, some find the rooms smaller than expected with maintenance issues such as musty smells, mold and worn-out furniture occasionally reported. Noise from the street can also be an issue for rooms facing the road. Despite these drawbacks, the overall historic charm and modern amenities of the rooms contribute positively to guests' stays.
Cleanliness in general receives mixed reviews. While some guests find their rooms and the lobby impeccably clean, others report issues with dirty floors, mold and musty odors. Inconsistencies in room cleaning and maintenance in public areas like hallways and elevators highlight areas for improvement in ensuring a more comfortable stay for all guests.
The hotel staff generally receive positive reviews for their friendliness and helpfulness. Specific staff members, like Teesha and Milton, are often mentioned for their exceptional service and the valet, concierge and front desk teams are commended for their efficiency and welcoming demeanor. Some guests, however, encounter rude or inattentive staff, indicating a need for consistency in customer service.
The free WiFi at the hotel generates mixed feedback. While some guests find the internet connection strong and fast, others experience issues with spotty or non-existent service. The inconsistency in WiFi performance suggests potential challenges with internet access during the stay.
The gym is described as clean and adequately equipped, although small and sometimes outdated. Despite its size and occasional warmth, the 24-hour availability is appreciated by guests looking to maintain their workout routines.
Parking at the hotel primarily features valet services, which, while convenient, are often criticized for their high costs. The valet staff are praised for their friendliness, but the steep price and ongoing construction-related congestion detract from the overall parking experience. Guests suggest nearby public garages as more economical alternatives.
For families, the hotel offers a somewhat mixed experience. While its prime location and spacious rooms appeal to some family travelers, issues with furniture comfort and the lack of family-specific facilities like microwaves in the rooms can be problematic. Despite these challenges, the hotel remains a decent option for families due to its convenient location and overall layout.
The hotel's proximity to Savannah's vibrant nightlife is a significant advantage for guests looking to enjoy the local bars, restaurants and live music. However, the energetic nightlife scene can result in considerable street noise, which may affect the tranquility of the stay for some guests.
Overall, Hotel Indigo Savannah Historic District by IHG, offers a charming and convenient place to stay with its central location and friendly staff. While improvements are needed in areas like dining, room maintenance and WiFi consistency, the hotel remains a popular choice for travelers looking to fully immerse themselves in the historic and cultural offerings of Savannah.
The River Street Inn is a charming and historic hotel located in the heart of Savannah's historic district, right on the river. Guests love the location, which allows for easy walking access to restaurants, shops and attractions. The rooms are comfortable and clean with many offering great views of the water. The staff is friendly and helpful with many guests praising the valet service and happy hour hosted by Val. While some guests have had mixed experiences with parking and front desk staff, the majority of reviews are positive. The hotel's historic building and decor add to the charm and authenticity of the stay. Overall, the River Street Inn offers a unique and enjoyable experience for those looking to explore Savannah's historic district.
Olde Harbour Inn, part of the Historic Inns of Savannah Collection, offers an exceptional combination of location, charm and service. Nestled in a prime spot by the picturesque Savannah River, the Inn is ideal for exploring the city's historic district with easy access to River Street, shops, restaurants and local festivities. Its central yet serene location makes it a favored spot for various travelers, from solo explorers to families.
Guests appreciate the large and well-appointed rooms that often feel more like charming apartments than hotel accommodations. Combining historical charm with modern comfort, the rooms feature tasteful vintage decor, spacious layouts and some even have kitchens. Consistent cleanliness and comfort contribute to an overall positive experience with beds and furnishings frequently praised for their comfort.
While the breakfast offers a limited selection, the fresh coffee, warm muffins and pastries are appreciated. Additionally, complimentary ice cream, soft drinks and afternoon wine and snack hours add an extra touch of hospitality.
The staff receives high marks for their exceptional service, friendliness and local knowledge, significantly enhancing the guest experience. Accolades often mention specific staff members who go above and beyond to make stays enjoyable, ensuring that guests feel special and well-cared-for.
Families find the Inn particularly accommodating with spacious rooms and handy amenities such as full-size refrigerators and freezers. The welcoming atmosphere and helpful staff further contribute to a stress-free family stay.
Guests traveling with pets also find Olde Harbour Inn to be highly accommodating with thoughtful touches like goodie bags for pets and a welcoming attitude towards both dogs and cats.
Overall, Olde Harbour Inn excels in providing a memorable stay through spacious and beautifully decorated rooms, excellent location, historic charm, cleanliness and outstanding service. The positive guest experiences underscore its reputation as a delightful destination in the heart of Savannah.
The Marshall House, part of the Historic Inns of Savannah Collection, is consistently praised for its stellar location in the heart of Savannah's historic district. Guests appreciate the easy access to major attractions, dining options and the city's vibrant downtown area, making it an ideal base for exploration. The hotel's historical architecture adds an authentic Southern flair, enhancing the overall experience despite occasional street noise.
The breakfast experience is a major highlight with many guests commending the delicious variety and the charming courtyard dining option. Attentive and friendly staff contribute to a delightful atmosphere, although a few reviewers noted areas for improvement, such as the freshness of certain items and the ordering process. However, these minor drawbacks do not overshadow the predominantly positive dining experience.
Dinner at The Marshall House is equally delightful, particularly at Bistro 45, the on-site restaurant, known for its excellent food and service. The evening wine and champagne receptions, often accompanied by live music and trivia, are a favorite among guests, adding to the social and engaging atmosphere of the hotel.
Rooms at The Marshall House are noted for their historical character with beautiful period-appropriate decor, high ceilings and well-maintained original floors. While some guests found the rooms smaller than expected, the overall cleanliness and comfort, including modern conveniences in the bathrooms, were well-received. Noise levels can vary, but many guests enjoyed a peaceful stay.
Cleanliness at The Marshall House is exceptional with spotless rooms and common areas consistently praised. The housekeeping team's attention to detail ensures a high standard of hygiene, contributing to the overall charm and comfort of the historic property.
The staff at The Marshall House stand out for their exceptional friendliness and professionalism. Guests appreciate the attentive service, from the front desk to housekeeping with special mentions of the efficient valet and concierge services. The warm hospitality and Southern charm of the staff greatly enhance the guest experience.
The hotel offers complimentary WiFi, generally described as dependable and strong, ensuring a positive online experience. Parking options include both valet and nearby public garages with guests appreciating the convenience and accessibility, despite some considering the valet service pricey.
The Marshall House is family-friendly, offering accommodating services and kid-friendly amenities that make it an ideal choice for families. The hotel's central location and welcoming atmosphere ensure a comfortable and enjoyable stay for guests of all ages.
Nightlife is another appealing aspect with live entertainment options and social events like the evening wine receptions creating a vibrant atmosphere. The hotel's proximity to numerous bars, clubs and restaurants allows guests to easily explore Savannah's lively nightlife scene.
The comfort of the beds received mixed reviews with many finding them exceptionally comfy, while others noted firmness. Overall, guest satisfaction with the bedding varied, suggesting room for updates in some instances.
As a four-star establishment, The Marshall House excels with its elegant ambiance, great service and historical charm. Guests often highlight the hotel's breakfast, room comfort and central location as features that exceed typical four-star standards. The combination of historic elegance, outstanding customer service and excellent amenities ensures a memorable stay, making The Marshall House a highly recommended choice for travelers seeking a taste of Savannah's rich heritage.
The Kimpton Brice Hotel by IHG, is a beautiful boutique hotel located in the heart of historic Savannah, offering a perfect blend of historic charm and modern chic. Guests rave about the hotel's convenient and perfect location, situated just steps away from River Street and the city's many sites. The hotel is widely praised for its cleanliness with many guests describing it as 'impeccable' and 'well kept'. The staff provides southern hospitality at its finest with friendly and accommodating service. The hotel is wonderfully dog-friendly, making it ideal for those traveling with pets and families. Guests consistently rave about the comfort of the beds, providing a great night's sleep. While some guests had minor issues with breakfast, room service and parking costs, they did not detract from guests' overall satisfaction with the hotel. Overall, the Kimpton Brice Hotel offers a comfortable and lovely stay with minor issues that can easily be fixed.
Eliza Thompson House, part of the Historic Inns of Savannah Collection, provides a quintessential Savannah experience, garnering widespread praise from guests for its standout features. Situated on the picturesque and historic Jones Street, often referred to as one of the most beautiful streets in America, the inn offers an ideal location in the heart of Savannah's historic district. It is conveniently positioned near Forsyth Park, downtown Savannah and an array of restaurants, shops and landmarks, facilitating effortless exploration of the city.
The property itself is a beautifully preserved historic home that maintains an inviting and cozy atmosphere. Guests frequently commend the serene setting and the attractive courtyard complete with a fire pit, surrounded by antebellum charm and elegant houses. The peaceful streets around the inn are highlighted as a safe and scenic area, perfect for walking to nearby attractions without the crowds and noise of busier parts of the city.
Service at Eliza Thompson House is exceptional with the staff receiving high praise for their friendliness, helpfulness and dedication to enhancing the guest experience. The team, including individuals like Nell, Tess, Cheryl, Brandon and Tonya, are often mentioned for going above and beyond in their roles, offering personalized care and exceptional hospitality.
Breakfast at the inn is consistently noted as a highlight with many guests enjoying delicious, chef-prepared dishes in the charming courtyard. The variety and quality of the breakfast offerings add to the delightful experience. The evening wine, appetizers, desserts and liqueurs also receive positive feedback, contributing to the Southern charm and hospitality.
The rooms are described as beautifully decorated, clean and comfortable with a historic touch. While some guests have noted minor issues such as small room sizes, occasional cleanliness lapses or mattress quality, the overall sentiment remains favorable. The peaceful ambiance of the courtyard, complete with the soothing sound of a fountain, enhances the serene atmosphere.
Eliza Thompson House is well-regarded for maintaining its historic beauty and charm while offering modern comforts. The historic significance of the property and its lovely, well-maintained surroundings make it an inviting retreat. Many guests express a strong likelihood of returning, charmed by the combination of historic ambiance, excellent service and a prime location for discovering the wonders of Savannah.