Srinagar, Chattabal, Srinagar (opposite Tutoo Ground), Srinagar, Jammu And Kashmir34.082014,74.785491(Show on Map)
8.5
Very Good
Checkin - Checkout dates
1 Room2 Guests
Info
Summary of reviews
Opera Inn offers a balanced blend of convenience and tranquility with its location. While it is centrally situated with easy access to key tourist attractions and not far from the airport, some guests found the distance from Dal Lake and main areas of Srinagar slightly problematic. However, the hotel's strategic position within a 5 km radius of key points of interest makes it a good choice for budget-conscious travelers.
Breakfast received mixed reviews with many appreciating the delicious South and North Indian specialties and good quality food. Despite this, there were reports of limited variety and untimely refilling. Some guests suggested improvements to include more continental options and timely service.
The dining experience, especially dinner, was generally positive. Guests frequently praised the restaurant staff’s excellent service and the tasty, varied food. Specific dishes like Chicken Tikka were highly recommended. However, some reviewers criticized the buffet dinner for being overly oily and suggested enhancing the selection.
Room quality at Opera Inn was inconsistent. Positives included spacious, clean and well-equipped rooms with comfortable beds and good heating. However, recurring issues were noted such as dirty bed linens, housekeeping inconsistencies and maintenance problems in the bathrooms. The need for better cleaning and facilities maintenance was evident from repeated complaints.
Cleanliness at the hotel also received mixed feedback. While some found the rooms and common areas clean and well-maintained, others reported dirty bedsheets, smelly bathrooms and greasy furniture. The hotel's overall hygiene standards were not always up to guests' expectations.
Despite these issues, the staff at Opera Inn is highly praised for their professionalism, friendliness and exceptional service. Reception and front office staff, in particular, were commended, making guests feel at home. Reviews also highlight the cooperative housekeeping and support staff who contribute to a pleasant environment.
The hotel's WiFi service seems to need improvement as many guests reported slow speeds and unreliable connectivity. The family-friendly atmosphere was a notable plus with spacious family rooms and activities designed to ensure a comfortable stay for all guests, especially those traveling with children.
Overall, Opera Inn appears to be a reliable and enjoyable option for travelers, particularly families, seeking a cost-effective and conveniently located accommodation in Srinagar. Improvements in breakfast variety, maintenance and cleanliness could significantly enhance the guest experience.
Categories
Family
Golf
Honeymoon
Romantic
Business
Parking
4 Star
Room Types
Deluxe Double Room
Deluxe Family Suite
Deluxe Room
Executive Suite
Family Suite
Superior Deluxe Double or Twin Room
Guest Reviews
8.5
Very Good
Review Summaries
Location
Opera Inn offers a mix of convenience and tranquility with its location, though its exact suitability may vary based on individual preferences. The hotel is not too far from the airport and benefits from being on the highway towards Gulmarg. It boasts a central location and affordable prices, making it a reasonable choice for budget-conscious travelers. The property is situated within a 5 km radius of key tourist spots and close to the city center, providing ease of access to various attractions.
However, for some, the distance from Dal Lake and the main tourist areas in Srinagar might seem significant. The hotel is nestled in old Srinagar, giving guests a chance to explore this historic part of the city, but it can also feel slightly remote for those wishing to be near Dal Lake and numerous dining options. The entrance to the property may be narrow, which could be a minor inconvenience for larger vehicles.
Overall, Opera Inn presents a good location with a blend of peacefulness and proximity to major points of interest, despite being slightly removed from some of Srinagar's popular landmarks and restaurants.
Breakfast
At OPERA INN, breakfast experiences among guests reveal a mixed bag of opinions. Many guests appreciated the good breakfast, highlighting that it was delicious and tasty with both South and North Indian specialties. The breakfast and dinner buffet was frequently mentioned as very good and some guests found the breakfast to be quite good and filling. There were also several positive remarks about the quality of food in general with some describing the breakfast as excellent with a good choice of food, while others simply noted that it was nice and had good options.
However, a notable number of guests felt that the breakfast spread was limited and some pointed out that the options were the same every day. The breakfast was often described as poor or very bad with complaints about insufficient variety and untimely refilling. Some guests suggested that the breakfast menu and serving sense could definitely be improved with more variety, including continental options. There were also mentions of the breakfast being late, starting after the advertised time of 7:00 am.
In summary, while OPERA INN’s breakfast received commendation for its good taste and specialities, it would benefit from a more diverse and timely offering to better satisfy the expectations of all its guests.
Dinner
Dining at Opera Inn presents mixed impressions from its guests. The restaurant staff is frequently noted for their hospitable and excellent service. Many guests commend the quality of food, describing it as delicious and great. Specific dishes like Chicken Tikka have been highlighted for their tastiness. Additionally, dinner options are often praised for their variety and flavor.
However, some reviews suggest areas for improvement. The buffet dinner has received criticism with some feeling that the food was overly oily and suggesting that the selection could be enhanced. Despite these concerns, there are positive mentions of both breakfast and dinner, indicating a broad range of satisfactory meal options.
Overall, while the dinner experience at Opera Inn is generally positive with commendations for the staff and certain dishes, there remain areas where the buffet experience could be elevated to meet guests' expectations more consistently.
Rooms
Opera Inn offers a mixed experience when it comes to room quality. On the positive side, many guests appreciated the spacious, clean and well-equipped rooms. The heating often worked well, providing comfort during colder months. Beds generally received good reviews for their comfort, contributing to a restful stay. Some rooms were noted to be luxurious with high-quality amenities and the view from the windows was appreciated.
However, several issues were repeatedly highlighted in the reviews. Cleanliness was inconsistent with some guests finding dirty bed linens, dusty surfaces and leftover trash like chip wrappers. Bathrooms presented their own set of problems, including strong smells, broken door knobs and lack of bathroom mats. Some guests mentioned the need for floor tile repairs and insufficient heating in certain rooms. The absence of fans and air conditioning often made the rooms stuffy and uncomfortable.
Overall, while the large, spacious rooms and basic comfort elements were praised, the cleaning and maintenance issues significantly detracted from the guest experience. The hotel's room quality does not consistently meet a 4-star standard, suggesting a need for improvements in housekeeping and facilities maintenance to ensure a more reliable and pleasant stay for future guests.
Beds
The beds at OPERA INN have received mixed feedback from guests. On the positive side, many reviews highlight the comfort of the beds with several guests describing them as comfortable, extremely comfortable and big and comfortable. The family rooms also seem to offer comfortable beds and the availability of bed heaters was noted for providing additional comfort.
However, some guests mentioned issues, such as beds being dusty, bedsheets not being changed from the last customer and beds being extremely hard or not comfortable. Additionally, concerns were raised about bed sharp corners. Despite these issues, the general consensus points towards a largely comfortable sleeping experience for many guests.
Cleanliness
OPERA INN receives mixed reviews when it comes to cleanliness. Many guests have noted that the rooms are generally clean, spacious and well-tidied with some even highlighting the clean kitchen and tidy common areas. Positive remarks also extend to the well-maintained facilities, clean towels and comfortable beds. Additionally, the property often provides clean premises and a pleasant atmosphere with some visitors appreciating features like central heating and 24/7 hot water.
However, recurring issues with cleanliness persist. Several visitors have reported that room cleanliness needs improvement, mentioning dirty and unchanged bedsheets, smelly bathrooms and greasy furniture. There were specific concerns raised about poor hygiene standards, power cuts affecting cleanliness and housekeeping not always meeting expectations. Some guests have even described the place as filthy with soiled floors, torn and stained towels and a lack of proper maintenance in some areas.
Overall, while there are commendable aspects of cleanliness at OPERA INN, there are significant inconsistencies that prospective guests should be aware of.
Staff
Opera Inn is highly praised for its exceptional staff by numerous guests. The team's defining characteristics include being consistently helpful, extremely friendly and welcoming. The reception and front office staff stand out for their professionalism and courteous behavior. Particular mentions go to individuals like Mr. Nazir and Ahmad for their exceptional service. Many guests appreciated the warm and accommodating nature of the staff, noting their responsiveness and attentiveness to requests.
The general sentiment is that the staff's attitude greatly enhances the overall experience at the hotel. Housekeeping and support staff are lauded for being cooperative and quick to assist, ensuring a clean and pleasant environment. Furthermore, the polite and well-trained kitchen and buffet staff contribute to a delightful dining experience.
Guests often felt at home due to the staff's kind and professional demeanor with many describing the hospitality as exemplary. The presence of a helpful and polite owner also adds to the positive atmosphere of the stay. Overall, the staff's commitment to excellent service and making guests feel welcome is consistently highlighted, making Opera Inn a favored choice for accommodation.
Wi-Fi
The reviews of OPERA INN highlight significant issues with the hotel's WiFi. Guests noted problems such as slow speeds, unavailability in rooms and broken services. Many mentioned having to sit outside their rooms to get any connectivity. Overall, the WiFi experience at OPERA INN appears to need substantial improvement to meet guests' needs. Though guests mentioned other amenities, the recurring issue with WiFi greatly affected their stay.
Family
The OPERA INN has garnered positive feedback from guests, particularly those traveling with family. The hotel offers spacious family rooms that ensure comfort for both solo travelers and families alike. Many reviews highlight the sense of safety and a pleasant atmosphere that the hotel provides, making it an excellent choice for family stays. The staff at OPERA INN are frequently praised for their courteous and helpful demeanor with some guests noting that their rooms were even upgraded to larger family rooms without any hassle.
Guests feel well taken care of during their stay, which adds to the overall pleasant experience. The hotel is regarded as family-friendly with various accommodations and activities designed to keep everyone, including young children, entertained. Reviews often mention that the hotel offers good value, especially for those traveling with family. Overall, OPERA INN appears to be a reliable and enjoyable option for anyone looking to travel with family or friends.
FAQ
No, OPERA INN doesn't have any pool.
No, a spa isn't available at OPERA INN.
No, OPERA INN doesn't allow dogs.
Yes, parking facilities are available at OPERA INN.
