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Summary of reviewsThe Drury Plaza Hotel St. Louis St. Charles enjoys an enviable location in the heart of St. Charles, which has won high praise from guests. Positioned centrally with easy access to numerous restaurants, shops and key attractions, the hotel is ideal for both dining and retail enthusiasts. Proximity to the Katy Trail is an added benefit for those inclined towards outdoor activities. The new and impeccably clean property, despite occasional parking challenges during weekends, stands out as a top choice, whether for business or pleasure.
The breakfast at the hotel has received glowing reviews, often described as delicious, fresh and fantastic. Guests value the inclusive nature of the breakfast, adding significant worth to their stay. The well-stocked buffet offers a wide variety, ensuring a comfortable and enjoyable dining experience, further enhanced by the spacious dining area and friendly, clean environment. Many appreciate extra perks such as free drinks and snacks and some even noted the complimentary dinner as a delightful bonus.
Speaking of dinner, the complimentary evening meals, referred to as Kickback rewards time or happy hour, also garnered high satisfaction. Running from 5:30 to 7:00 PM and including free drinks, appetizers and snacks, this service was frequently described as amazing and wonderful. Guests were pleasantly surprised at the quality and convenience of the evening food service, making it a considerable perk.
The rooms at the Drury Plaza Hotel stand out for their modern, spacious design and exceptional cleanliness. Guests frequently noted the large, comfortable rooms and beds with the bathrooms receiving particular praise for their immaculate state. The rooms' quietness and pleasant views contributed to a restful stay, accentuated by the helpful, exceptional staff ensuring everything remains spotless.
Cleanliness is a hallmark of the hotel with consistent praise going to the housekeepers for maintaining pristine rooms and facilities. The clean, welcoming atmosphere is a recurring theme in reviews, emphasizing how the high standards of hygiene and friendly, accommodating staff make for a super clean and tidy environment.
The hotel staff consistently received high accolades for their remarkable friendliness and professionalism. Guests found the staff to be attentive, pleasant and ever-willing to assist, creating an inviting atmosphere from the moment they arrived. The proactive approach and warmth of the employees, combined with their exceptional helpfulness, significantly enhance the overall guest experience.
Finally, the beds are notably comfortable, frequently described as perfect and very comfy. Despite a few comments on firmness or size, the general consensus highlights the exceptional comfort of the beds, ensuring restful sleep experiences for the guests.
Overall, Drury Plaza Hotel St. Louis St. Charles offers a highly positive guest experience, marked by its prime location, excellent food offerings, modern and clean rooms and exceptional staff service. Show more
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Categories
Dog Friendly Hotel
This hotel allows both dogs and cats (two pets with a combined weight of up to 80 lbs). It features a grassy relief area with a pet station on the property. The hotel also offers amenities such as an outdoor swimming pool, hot tub, and fitness center.
Hotel with Swimming Pool
This hotel has both an outdoor swimming pool and a hot tub. It also features a fitness center for guests looking to exercise.
Outdoor Pool
Business Hotel
The Drury Plaza Hotel features flexible meeting and banquet space. It also provides a 24-hour business center and complimentary Wi-Fi. Guests can enjoy free hot breakfast and the 5:30 Kickback®.
Hotel with Parking
Providing free on-site parking, this hotel features a parking garage for covered and secure parking. Limited accessible and oversized vehicle parking is also available.
Accessible Hotel
The hotel provides wheelchair access, a lift, and accessible bathrooms and toilets. Accessible rooms are offered with features such as roll-in showers or hearing accessibility to accommodate guest needs.
3-Star Hotel
This hotel is praised for its cleanliness, comfortable beds, and overall excellent experience. It offers amenities like free hot breakfast, evening snacks and beverages, and an indoor/outdoor pool, making it a great value for money.
Hotel with Outdoor Pool
Part of the Drury Plaza brand known for amenities, this hotel is listed as having an outdoor pool.
Hotel for Honeymoon
Family Friendly Hotel
Hotel with Gym
Room Types
King Suite with Sofa BedThe suite offers air conditioning, a coffee machine, as well as a private bathroom featuring a bath and a shower. The suite provides a seating area, a wardrobe, a sofa, heating and a flat-screen TV with cable channels. The unit offers 2 beds.
King Suite with Sofa Bed - High FloorThis suite includes 1 living room, 1 separate bedroom and 1 bathroom with a bath and free toiletries. This suite is air-conditioned and has a flat-screen TV with cable channels, a coffee machine, a seating area and a wardrobe. The unit has 2 beds.
Deluxe King RoomOffering free toiletries, this double room includes a private bathroom with a shower. The spacious air-conditioned double room offers a flat-screen TV with cable channels, a coffee machine, a wardrobe and heating. The unit has 1 bed.
Deluxe King Room with Sofa BedThis room features air conditioning, microwave and sofa bed.
Deluxe King Room - High FloorThis room has a cable TV, microwave and air conditioning.
Queen Suite with Two Queen BedsThis air-conditioned suite includes a flat-screen TV with cable channels and a private bathroom. The unit offers 3 beds.
Queen Suite with Two Queen Beds - High FloorThis air-conditioned suite is comprised of a flat-screen TV with cable channels and a private bathroom. The unit has 3 beds.
Deluxe Queen Room with Two Queen BedsThis air-conditioned quadruple room is comprised of a flat-screen TV with cable channels and a private bathroom. The unit has 2 beds.
Deluxe Queen Room with Two Queen Beds - Hearing AccessibleThis hearing accessible room has a flat-screen TV, microwave and air conditioning.
Deluxe Queen Room with Two Queen Beds - High FloorThis room features air conditioning and microwave
King Suite with Sofa Bed - Hearing AccessibleThis suite includes 1 living room, 1 separate bedroom and 1 bathroom with a bath and free toiletries. This suite is air-conditioned and has a flat-screen TV with cable channels, a coffee machine, a seating area and a wardrobe. The unit has 2 beds.
Deluxe King Room - Hearing Accessible, ShowerOffering free toiletries, this double room includes a private bathroom with a shower. The spacious air-conditioned double room offers a flat-screen TV with cable channels, a coffee machine, a wardrobe and heating. The unit has 1 bed.
Large King RoomFeaturing free toiletries, this double room includes a private bathroom with a shower. The spacious air-conditioned double room features a flat-screen TV with cable channels, a coffee machine, a wardrobe and heating. The unit has 1 bed.
Oversized Deluxe King Room - Hearing AccessibleProviding free toiletries, this double room includes a private bathroom with a shower. The spacious double room provides air conditioning, a coffee machine, a wardrobe, heating and a flat-screen TV with cable channels. The unit offers 1 bed.
Spacious King Room – High FloorOffering free toiletries, this double room includes a private bathroom with a shower. The spacious double room offers air conditioning, a coffee machine, a wardrobe, heating and a flat-screen TV with cable channels. The unit has 1 bed.
Superior King Room with Sofa BedThis air-conditioned quadruple room includes a flat-screen TV with cable channels and a private bathroom. The unit offers 2 beds.
Queen Suite with Sofa Bed - Hearing AccessibleThis suite is comprised of 1 living room, 1 separate bedroom and 1 bathroom with a bath and free toiletries. This suite is air-conditioned and features a flat-screen TV with cable channels, a coffee machine, a wardrobe and heating. The unit offers 3 beds.
King Suite with Sofa Bed - Accessible, TubThis suite comes with 1 living room, 1 separate bedroom and 1 bathroom with a walk-in shower and free toiletries. The air-conditioned suite features a flat-screen TV with cable channels, a coffee machine, a wardrobe and a sofa. The unit has 2 beds.
Deluxe King Meeting Room – Hearing Accessible, TubThe spacious double room features air conditioning, a coffee machine, as well as a private bathroom boasting a walk-in shower and a bath. This double room has a wardrobe, heating and a flat-screen TV with cable channels. The unit has 1 bed.
Deluxe King Room - Accessible, Roll-in ShowerFeaturing free toiletries, this double room includes a private bathroom with a shower. The spacious double room features air conditioning, a coffee machine, a wardrobe, heating, as well as a flat-screen TV with cable channels. The unit has 1 bed.
Superior King Room - Accessible, TubProviding free toiletries, this double room includes a private bathroom with a bath. The spacious double room provides air conditioning, a coffee machine, a wardrobe, heating, as well as a flat-screen TV with cable channels. The unit offers 1 bed.
Queen Suite with Sofa Bed - Accessible, TubThis suite features 1 living room, 1 separate bedroom and 1 bathroom with a bath and free toiletries. This wheelchair accessible suite has air conditioning, a seating area with a flat-screen TV and a toilet with grab rails. The unit has 3 beds.
Deluxe Queen Room with Two Queen Beds - Hearing Accessible, Roll-in ShowerThis air-conditioned quadruple room includes a flat-screen TV with cable channels and a private bathroom. The unit offers 2 beds.
Deluxe Queen Room with Two Queen Beds - Accessible, TubThis air-conditioned quadruple room includes a flat-screen TV with cable channels and a private bathroom. The unit offers 2 beds.
Superior Queen Room with Two Queen Beds - Accessible, TubThis air-conditioned quadruple room is comprised of a flat-screen TV with cable channels and a private bathroom. The unit has 2 beds.
Guest Reviews
9.5
Excellent
Location
Nestled in the heart of St. Charles, Drury Plaza Hotel boasts an enviable location that has garnered high praise from guests. The hotel finds itself at the center of action with a plethora of restaurants and shops within walking distance, making it a prime spot for both dining and retail therapy. Visitors also appreciated its proximity to the Katy Trail, ideal for outdoor enthusiasts.
The hotel's location isn't just about convenience; it's strategic for various needs, including easy access from the highway and closeness to key attractions like the nearby Amphitheater, perfect for concert-goers. The property itself is newer and impeccably clean, adding to the overall positive experience.
While parking posed a challenge during the weekends, the central location and excellent services often overshadowed this minor inconvenience. Whether in town for business or pleasure, the Drury Plaza Hotel offers a fantastic base to explore St. Charles with ample dining and shopping options just a short walk away.
Breakfast
The Drury Plaza Hotel St. Louis St. Charles has garnered highly positive remarks from guests regarding its breakfast offerings. Guests repeatedly noted that the breakfast was included with their stay, adding significant value. Phrases like delicious, fresh and fantastic were commonly used to describe the morning meal, highlighting both the quality and taste. Many appreciated the excellent variety and ample selection available at the breakfast buffet, which was well-stocked and featured a diverse range of options.
Space was another crucial aspect with guests noting the ample room available for dining, making the breakfast experience comfortable and enjoyable. The atmosphere was further enhanced by the friendliness and cleanliness maintained by the staff, particularly the commendable Kevin managers.
Reviews also touched on complimentary benefits such as free drinks and afternoon snacks with some guests mentioning the added bonus of a free dinner. Overall, the breakfast at Drury Plaza Hotel St. Louis St. Charles received glowing reviews, consistently described as great, amazing, wonderful and lovely, making it a standout feature of the guest experience.
Dinner
Guests of the Drury Plaza Hotel St. Louis St. Charles have expressed high satisfaction with the dinner service. The hotel offers a complimentary dinner, which guests describe as amazing and wonderful. The evening food service, often referred to as the Kickback rewards time or happy hour, runs from 5:30 to 7:00 and includes free drinks, appetizers and snacks. Guests also appreciated the unexpected quality and convenience of the evening meals, often highlighting the complementary aspect of the dinner as a major perk. The overall experience of the evening food event, including the free cocktails, has been consistently praised, contributing significantly to the positive impressions of the hotel.
Rooms
The rooms at Drury Plaza Hotel in St. Louis St. Charles are consistently praised for their modern and spacious design. Guests found the rooms to be large and comfortable, often highlighting their cleanliness and the comfortable beds. The bathrooms, in particular, stood out for their cleanliness. Many appreciated the quietness of their rooms, which contributed to a restful stay. Visitors also mentioned the pleasant views from the rooms and the helpful, exceptional staff who ensured the rooms were sparkling. Overall, guests were impressed with the ample space and comfort provided by the rooms.
Beds
Guests at the Drury Plaza Hotel St. Louis St. Charles have consistently praised the exceptional comfort of the beds. Many have described the beds as incredibly comfortable with terms like "perfect" and "very comfy" frequently used. Mention of the King bed highlights its comfort specifically. While there are a few comments noting the beds being somewhat hard or smaller than expected, the overall sentiment is highly positive, emphasizing restful and pleasant sleep experiences.
Cleanliness
Situated in a prime location close to numerous activities, the Drury Plaza Hotel St. Louis St. Charles consistently impresses guests with its exceptional cleanliness. Visitors frequently praise the housekeepers for maintaining spotless rooms and facilities, contributing to an overall very clean establishment. Many highlight the hotel's welcoming atmosphere, thanks in part to its sparkling clean condition and friendly, accommodating staff. Guests appreciate the comfort provided by the immaculately kept environments, often repeating the sentiment of "clean, clean, clean!" The high standards of hygiene make it a standout choice, ensuring a super clean and tidy stay for everyone.
Staff
The staff at Drury Plaza Hotel St. Louis St. Charles consistently receives high praise from guests for their remarkable friendliness and professionalism. Numerous reviews highlight the staff's attentive and pleasant nature with many noting that all interactions were marked by smiles and a willingness to assist. The warmth and welcoming attitude of the employees stand out, making guests feel at ease from the moment they arrive.
Guests consistently commend the staff for being not only super friendly but also for their exceptional helpfulness and accommodating demeanor. Each staff member's proactive approach to service contributes to a positive experience, bringing a personal touch to each stay. The team's dedication to professionalism and consistent friendliness creates an inviting atmosphere, ensuring that guests feel genuinely cared for throughout their visit.
The consensus among reviews is clear: the amazing, plentiful and professional staff at Drury Plaza Hotel St. Louis St. Charles elevate the guest experience with their consistently excellent service and amicable interactions.
Yes, Drury Plaza Hotel St. Louis St. Charles has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Drury Plaza Hotel St. Louis St. Charles.
Yes, Drury Plaza Hotel St. Louis St. Charles welcomes dogs.
Yes, parking facilities are available at Drury Plaza Hotel St. Louis St. Charles.
Yes, Drury Plaza Hotel St. Louis St. Charles has a gym.