The Jockey Club Rooms is a luxurious and comfortable hotel that offers a unique setting steeped in racing history. Its central location in Newmarket makes it perfect for exploring the town on foot and visiting Tattersalls. The hotel boasts a stunning breakfast room with a superb breakfast experience, including a great selection of fresh and cooked options made to order. The rooms are spacious, sumptuous and clean with traditional decor and nods to horses and jockeys. The staff go above and beyond, providing exceptional service and attention to detail. The hotel also offers plenty of safe and secure on-site parking, making it a convenient choice for those traveling by car. Guests have raved about the super comfortable and enormous beds, providing total peace and comfort during their stay. Overall, The Jockey Club Rooms is an excellent hotel that offers a quiet and secluded haven off the high street with easy access to coffee shops and places for meals.
The Best Western Heath Court Hotel in Newmarket consistently earns high praise for various aspects of guest experience with particularly positive feedback in key areas.
Located just yards away from Warren Hill, the hotel’s prime position offers scenic views of racehorses exercising on the heath and provides easy access to Newmarket's Main Street with its shops, restaurants, bars, museums and other local attractions. Despite its central location, guests appreciate the hotel's peaceful setting and excellent parking facilities, making it an ideal base for exploring Suffolk and Cambridge.
Guests frequently commend the cleanliness and comfort of the rooms. The rooms are described as spacious, modern and spotlessly clean with delightful features such as fluffy towels and tea and coffee making facilities. While most guests find the rooms charming and comfortable, including the economy options, some mention that certain areas could use a bit of updating.
The breakfast experience is widely celebrated for its quality, variety and value. Freshly cooked meals, a plentiful selection and the option to order directly from waitstaff are highlighted. Despite minor remarks about pricing, the breakfast setup and the efficiency and friendliness of the staff enhance the overall dining experience.
The exceptional quality of the staff is a recurring theme in reviews. Guests describe them as friendly, helpful, polite and welcoming, often going above and beyond to ensure a pleasant stay. The reception staff, in particular, receive accolades for their efficiency and warm demeanor, contributing significantly to guests' positive experiences.
The hotel’s parking facilities are also praised with free and ample parking spaces, including convenient access for disabled guests. While parking can occasionally become busy, the ease and convenience generally receive positive feedback.
Finally, the comfort of the beds is frequently noted with many guests raving about the exceptionally comfortable and cozy bedding, contributing to a restful night's sleep. Although there are mixed opinions about the size and firmness of some beds, the general sentiment points to a high-quality sleep experience.
Overall, the Best Western Heath Court Hotel is highly regarded for its superb location, cleanliness, excellent breakfast, outstanding staff, convenient parking and comfortable beds, making it a favored choice for visitors to Newmarket.
This hotel features a modern spa with expert treatments and overlooks Newmarket's famous paddocks. It is recognized as a leading spa in the East of England and offers spa breaks, day spa packages, and couples' treatments. The combination of a historic hotel and a modern spa makes it ideal for a romantic getaway.