The Cedars Hotel
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Summary of reviewsThe Cedars Hotel, while in need of some refurbishment, provides a generally positive experience for guests, marked by its key appeal in several areas. Situated in a quiet location, the hotel is convenient for those seeking tranquility while offering easy access to nearby areas for exploration. Guests appreciate the hotel's proximity to the city center and its added sense of safety from being near a police station.
Morning starts at The Cedars are often highlighted by a satisfying breakfast experience, especially with the well-cooked Full English breakfast and accommodating staff. Despite some limitations, such as the absence of a full buffet on weekends, the breakfast is generally well-received. However, potential visitors should be aware of the closure of the hotel's restaurant and bar, limiting evening dining options.
Room accommodations offer spaciousness and cleanliness, with reliable basic amenities like tea and coffee. While some rooms have comfort challenges due to aging decor and sporadic cleanliness issues, the reception staff receives praise for addressing concerns promptly, contributing to overall guest satisfaction. The hotel's beds, though varying in comfort, generally provide a restful sleep experience.
A standout feature of The Cedars Hotel is its exceptional service. The staff's friendliness and willingness to assist create a welcoming atmosphere that enhances the stay for guests. Their dedication is a noted highlight, with particular praise for individuals who go the extra mile to ensure guest comfort.
Overall, The Cedars Hotel is recognized for its tranquil location, commendable breakfast, and outstanding staff service. Although certain areas like dining and decor need improvement, the hotel continues to offer a pleasant and accommodating stay.
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Morning starts at The Cedars are often highlighted by a satisfying breakfast experience, especially with the well-cooked Full English breakfast and accommodating staff. Despite some limitations, such as the absence of a full buffet on weekends, the breakfast is generally well-received. However, potential visitors should be aware of the closure of the hotel's restaurant and bar, limiting evening dining options.
Room accommodations offer spaciousness and cleanliness, with reliable basic amenities like tea and coffee. While some rooms have comfort challenges due to aging decor and sporadic cleanliness issues, the reception staff receives praise for addressing concerns promptly, contributing to overall guest satisfaction. The hotel's beds, though varying in comfort, generally provide a restful sleep experience.
A standout feature of The Cedars Hotel is its exceptional service. The staff's friendliness and willingness to assist create a welcoming atmosphere that enhances the stay for guests. Their dedication is a noted highlight, with particular praise for individuals who go the extra mile to ensure guest comfort.
Overall, The Cedars Hotel is recognized for its tranquil location, commendable breakfast, and outstanding staff service. Although certain areas like dining and decor need improvement, the hotel continues to offer a pleasant and accommodating stay.
Hotel with Parking
The Cedars Hotel provides free on-site parking for its guests.
Family Friendly Hotel
Cheap Hotel
Accessible Hotel
3-Star Hotel
Guest Reviews
The Cedars Hotel boasts a notably quiet location, making it an appealing choice for those seeking tranquility. Conveniently situated within walking distance of the city center, it offers a manageable 15 to 20-minute stroll for guests who prefer to explore on foot. Additionally, the hotel is strategically placed near a police station, adding a sense of safety for visitors. The presence of parking further enhances its accessibility.
Though the location might not be as central as some might prefer, particularly for public transport users, it remains handy for accessing nearby areas such as Stowmarket, Ipswich, and Bury St Edmunds via the A14. The hotel’s location proves particularly beneficial for those attending events in the area or considering a move to Suffolk.
Despite awaiting refurbishment since the pandemic, the hotel's location serves well for a short stay while traveling through the region. Guests appreciate its proximity to amenities and the overall convenience it offers for various purposes.
The breakfast experience at The Cedars Hotel presents a mix of impressions, with guests sharing both positives and areas for improvement. Many reviewers appreciated the quality of the breakfast, describing it as lovely, good, and excellent, with particular praise for the Full English breakfast, which was described as very well-cooked and served hot. Customers valued the helpfulness of the breakfast chef in accommodating specific requests, adding to the overall positive dining experience.
On the service front, the hotel staff are regularly highlighted for their friendliness and excellent customer service, adding a welcoming touch to the stay. Despite the positive remarks on breakfast, some guests have noted limitations, particularly regarding the lack of a full breakfast buffet and availability only of a basic continental breakfast on weekends. There were comments about the cold and tasteless croissants as well.
Though breakfast has been a point of satisfaction for many, it is clear that the hotel could enhance its offerings and availability, as some guests expressed wishes for more comprehensive options, including evening meals, which are currently not available due to restaurant closure. Ultimately, while the breakfast has received praise, potential visitors should be aware of the limitations and plan accordingly.
The Cedars Hotel, while appreciated for its overall ambiance, encounters notable challenges concerning its dining and evening amenities. Visitors have expressed disappointment over the closure of the restaurant and bar, which were advertised as available features. This oversight has led to frustration, as guests were left without dining options or evening meal services. Additionally, the absence of a dinner chef further compounds the issue, making it difficult for guests to plan their meals. In summary, while The Cedars Hotel offers other enjoyable elements, potential visitors should be aware of the limited dining services during their stay.
The Cedars Hotel presents a mixed bag of experiences when it comes to its room accommodations. While the size of the rooms is a standout feature, offering guests plenty of space to move around and ample storage, it's clear the property is in need of some rejuvenation and updating. In terms of cleanliness, the rooms generally fare well, with many guests noting their rooms were clean upon arrival, but some encountered issues with dirt and cobwebs. The comfort of the beds varies, as some guests found them comfortable, while others noted their age and lack of comfort.
For those seeking peace and quiet, the rooms generally deliver, but the overall condition of the hotel and the decor—reminiscent of the 70s—leave much to be desired, with various elements appearing 'tired' or 'shabby.' The hotel reception staff are highlighted as helpful, promptly addressing issues like missing towels and offering better rooms upon complaints.
While basic amenities like tea and coffee facilities are well-stocked, guests should be prepared for some unexpected issues, such as showers failing to produce hot water or strange odors in certain rooms. Additionally, the hotel's breakfast offerings may not meet expectations, with a very minimal continental selection available. Overall, the combination of spaciousness and cleanliness shows potential, but there's a consensus that a thorough renovation is needed to address the outdated decor and overall tired look, thereby enhancing the guest experience significantly.
At The Cedars Hotel, the general sentiment around the beds is mixed, but with a noticeable lean toward comfort. Many guests have complimented the beds for being comfortable and conducive to a good night's sleep, with some rooms even boasting a generously wide bed that adds a touch of luxury. However, not all experiences were consistent, with some reviews mentioning issues such as lumpy mattresses, sagging in the middle, and beds that were carelessly made up. A few guests found the beds to be uncomfortable due to uneven mattresses or hard springs, highlighting some inconsistencies in quality. Despite these occasional drawbacks, many visitors still found solace in their rest at the hotel, appreciating the comfort more often than not.
The Cedars Hotel receives mixed reviews concerning its cleanliness. While many guests acknowledge the clean and comfortable bedding and towels, they also comment on the overall tired and run-down state of the property. Rooms are generally reported as clean, with plenty of tea, coffee, and toiletries available, contributing to a comfortable stay. However, some reviews indicate issues such as dirty rooms, grimy sheets, and unpleasant odors, particularly in the bathrooms, alongside cobwebs and occasional maintenance oversights. Common areas, like corridors, sometimes fall short of cleanliness expectations with stained carpets. Despite these varied experiences, the hotel manages to provide an environment that guests find clean enough for comfort, albeit with room for improvement.
The Cedars Hotel is renowned for its consistently exceptional service, as attested by numerous guest reviews. Visitors frequently highlight the staff's outstanding qualities, starting with their friendliness and welcoming demeanor, which contribute significantly to the hotel's inviting atmosphere. Receptionists and other team members are consistently praised for their politeness and willingness to assist, whether it's arranging transportation, providing travel information, or accommodating guests' requests. The staff's responsiveness and proactive approach ensure that visitors feel valued and cared for during their stay.
A particular strength of the hotel is its helpfulness and efficiency, as exemplified by the swift and pleasant check-in process. Guests also commend Sean, who went above and beyond to secure comfortable accommodations for families, showcasing the personalized service offered at the hotel. Despite some negative feedback regarding demeanor and helpfulness, the overwhelming majority of guests have had positive interactions with the staff, underscoring their dedication and hard work, even in challenging circumstances. Ultimately, the staff at The Cedars Hotel play a crucial role in enhancing the guest experience, creating a welcoming environment that leaves a lasting impression.
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Location
Though the location might not be as central as some might prefer, particularly for public transport users, it remains handy for accessing nearby areas such as Stowmarket, Ipswich, and Bury St Edmunds via the A14. The hotel’s location proves particularly beneficial for those attending events in the area or considering a move to Suffolk.
Despite awaiting refurbishment since the pandemic, the hotel's location serves well for a short stay while traveling through the region. Guests appreciate its proximity to amenities and the overall convenience it offers for various purposes.
Breakfast
On the service front, the hotel staff are regularly highlighted for their friendliness and excellent customer service, adding a welcoming touch to the stay. Despite the positive remarks on breakfast, some guests have noted limitations, particularly regarding the lack of a full breakfast buffet and availability only of a basic continental breakfast on weekends. There were comments about the cold and tasteless croissants as well.
Though breakfast has been a point of satisfaction for many, it is clear that the hotel could enhance its offerings and availability, as some guests expressed wishes for more comprehensive options, including evening meals, which are currently not available due to restaurant closure. Ultimately, while the breakfast has received praise, potential visitors should be aware of the limitations and plan accordingly.
Dinner
Rooms
For those seeking peace and quiet, the rooms generally deliver, but the overall condition of the hotel and the decor—reminiscent of the 70s—leave much to be desired, with various elements appearing 'tired' or 'shabby.' The hotel reception staff are highlighted as helpful, promptly addressing issues like missing towels and offering better rooms upon complaints.
While basic amenities like tea and coffee facilities are well-stocked, guests should be prepared for some unexpected issues, such as showers failing to produce hot water or strange odors in certain rooms. Additionally, the hotel's breakfast offerings may not meet expectations, with a very minimal continental selection available. Overall, the combination of spaciousness and cleanliness shows potential, but there's a consensus that a thorough renovation is needed to address the outdated decor and overall tired look, thereby enhancing the guest experience significantly.
Beds
Cleanliness
Staff
A particular strength of the hotel is its helpfulness and efficiency, as exemplified by the swift and pleasant check-in process. Guests also commend Sean, who went above and beyond to secure comfortable accommodations for families, showcasing the personalized service offered at the hotel. Despite some negative feedback regarding demeanor and helpfulness, the overwhelming majority of guests have had positive interactions with the staff, underscoring their dedication and hard work, even in challenging circumstances. Ultimately, the staff at The Cedars Hotel play a crucial role in enhancing the guest experience, creating a welcoming environment that leaves a lasting impression.
No, The Cedars Hotel doesn't have any pool.
No, a spa isn't available at The Cedars Hotel.
No, The Cedars Hotel doesn't allow dogs.
Yes, parking facilities are available at The Cedars Hotel.
No, The Cedars Hotel doesn't have a gym.
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