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Summary of reviewsHotel "Primavera" receives high praise for its exceptional location in the heart of Stresa, making it a prime choice for travelers looking to explore the enchanting town and the scenic Lake Maggiore area. Guests commend the hotel's proximity to main attractions like the waterfront promenade, boat docks for the Borromean Islands and the pedestrian zone filled with shops, restaurants and bars. Despite being centrally located, the hotel maintains a quiet and peaceful atmosphere, perfect for a restful stay.
The breakfast at Primavera generally receives favorable reviews with many guests appreciating the variety and abundance of options, particularly the savory offerings and homemade pastries. The friendly and efficient breakfast staff adds to the positive experience. However, there are areas noted for improvement, such as the presentation of the breakfast room and increasing the variety of sweet options and fresh fruits.
Dinner at the hotel's restaurant is well-regarded, especially for the well-prepared typical dishes and a good selection of wines at reasonable prices. The friendly and excellent service further enhances the dining experience, making it a highlight for many guests. Adjacent restaurant Lo Stornello also receives praise for its great food, although some guests experienced occasional service lapses.
Primavera's rooms are appreciated for their cleanliness, spaciousness and functional amenities like small refrigerators and air conditioning. Guests enjoy the modern decor and charming lake views from the balconies. However, the rooms could benefit from updates, especially the bathrooms and some functional issues were noted with the air conditioning and heating systems.
The hotel is highly praised for its cleanliness. Housekeeping maintains immaculate rooms and well-kept common areas, contributing to a hygienic and comfortable environment for guests. Despite a few isolated complaints, the overall sentiment reflects satisfaction with the hotel's cleanliness standards.
Guests consistently praise Primavera's friendly and attentive staff, who provide exceptional service and warm hospitality. The multilingual staff, including the helpful and courteous reception and housekeeping teams, contributes significantly to the positive experiences reported by guests.
The free wifi service at Primavera receives mixed reviews with many guests appreciating the good and fast connection available in most areas. However, some feedback highlights weaker signals and occasional interruptions in certain parts of the building.
For families, Primavera offers spacious and well-organized family rooms, accommodating up to four guests comfortably. The hotel's dog-friendly policy and proximity to parking facilities further enhance its convenience for those traveling with children and pets.
The beds at Primavera receive a combination of positive and mixed feedback. Many guests find the bedding comfortable and clean, while others mention inconsistencies in comfort across different rooms, pointing out issues with mattress quality in some cases.
Being a 3-star hotel, Primavera offers good value for money, especially considering its location and cleanliness. However, some guests feel that the hotel could benefit from renovations to meet higher standards expected of its rating.
Accessibility at Primavera is highly rated with features such as wheelchair-friendly rooms, accessible elevators and thoughtful accommodations for guests with specific needs, ensuring a comfortable stay for all visitors. Show more
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Categories
Dog Friendly Hotel
Hotel Primavera allows pets (cats and dogs) for an extra charge, with a limit of 1 and a maximum weight of 22 lbs.
Hotel with Free Wi-Fi
Situated in Stresa, Primavera offers complimentary Wi-Fi. Its central location and provision of internet access make it a suitable choice.
Accessible Hotel
Hotel Primavera is noted for its accessibility with facilities for disabled guests and wheelchair access. It features an elevator with a wheelchair-accessible path, a wheelchair-accessible registration desk and restaurant, and a stair-free, well-lit path to the entrance.
3-Star Hotel
Situated in a pedestrian area of Stresa, this hotel offers a pleasant environment. It is close to the waterfront and provides easy access to various attractions. The hotel is known for its friendly staff.
Family Friendly Hotel
Room Types
Single RoomThis air-conditioned room features a private bathroom with hairdryer, satellite TV and minibar.
Double RoomOffering a balcony, this air-conditioned room faces Via Cavour and the restaurant. It includes a shower, satellite TV and minibar.
Triple RoomOffering a balcony, this air-conditioned room has a bathroom with hairdryer, satellite TV and a minibar.
Quadruple RoomOffering a balcony, this air-conditioned room features a private bathroom, satellite TV and minibar.
About Primavera
License: 103064-ALB-00014, IT103064A1MYHEGFYX
Guest Reviews
7.7
Good
Location
The hotel 'Primavera' boasts an exceptional location in the heart of Stresa, making it an ideal choice for travelers looking to explore the enchanting town and the surrounding Lake Maggiore area. Situated centrally, it provides the perfect base for quick access to the lake, ferry ports and the pedestrian zone, where guests can stroll through charming streets filled with shops, restaurants and bars.
Guests consistently praise the hotel's proximity to key attractions such as the waterfront promenade, boat docks for the Borromean Islands and green areas. Many reviews highlight the convenience of being just steps away from the lake and the ferry departures, ensuring easy navigation for visitors eager to embark on sightseeing tours or leisurely boat rides.
Despite its central position, the hotel maintains a quiet and peaceful atmosphere, allowing guests to enjoy a restful stay while being in the middle of Stresa's lively old town. The location is also noted for its proximity to parking facilities, making it convenient for those arriving by car.
The combination of a prime location, comfortable and clean rooms and friendly staff provides excellent value for money, ensuring that 'Primavera' meets the needs of its guests and enhances their experience of Stresa and its beautiful surroundings.
Breakfast
The breakfast experience at Primavera Hotel generally receives positive feedback, though there are several areas noted for improvement. Many guests describe the breakfast as good, varied and plentiful with a decent selection that includes fresh pastries, Italian brioche, various cold cuts, cheese, yogurt, bread, jams and a choice of coffee. It is particularly praised for its savory options and homemade pastries. The staff is often mentioned as friendly and efficient, contributing to a pleasant breakfast atmosphere.
However, the breakfast room itself appears to be a point of contention, described by some reviewers as austere or reminiscent of an old canteen with occasional comments on poor organization. The variety on offer, while satisfactory to many, leaves others unimpressed, particularly regarding the lack of sweet options, fresh fruits and hot items like scrambled eggs. Some guests noted issues with the freshness and quality of certain items, such as old and dry cakes, diluted juices and subpar coffee.
In summary, while Primavera's breakfast offerings are generally well-received for their abundance and flavor, particularly on the savory side, there is room for enhancement, especially in terms of variety, the presentation of the breakfast room and the quality of certain items.
Dinner
The dinner experience at Primavera receives generally high praise from guests. The hotel's restaurant stands out for its high quality and exceptional dining experience at fairly reasonable prices. Guests frequently highlight the well-prepared typical dishes with special mentions for the saffron rice and truffle. The selection of wines is very good, enhancing the overall dining experience.
Several reviews commend the excellent and friendly service at the hotel’s restaurant. The restaurant is also praised for its delicious dishes and offering excellent value for money. Adjacent to the hotel is the restaurant Lo Stornello, accessible just a step away from the entrance, which guests often appreciate for its great food, though some have experienced occasional lapses in service quality.
Additionally, there are plenty of dining options around the hotel, providing guests with an array of culinary choices. While one dining experience at El Stornello had issues with slow service and higher prices for average quality meals, the predominant sentiment reflects a level of satisfaction with the overall dining offerings associated with Primavera.
Rooms
Primavera Hotel's rooms receive mixed reviews from guests who appreciate their cleanliness but point out a need for updates and renovations in certain aspects. Most guests highlight the immaculate and spotlessly clean condition of the rooms with many underscoring their spaciousness and comfortable furnishings. The rooms often come with modern or contemporary decor, offering a clean and functional experience, complete with amenities like small refrigerators and air conditioning.
However, functionality sometimes falls short, particularly with the air conditioning and heating systems, which occasionally do not work or make the air too dry. The bathrooms, though generally clean, are frequently mentioned as outdated and in need of renovation with some reviewers noting specific issues like narrow shower cabins, small bathtubs and occasionally non-functional sockets or ceiling parts.
The small balconies provide pleasing views of the lake and Isola Bella, adding a charming touch to the stay. While the rooms are generally well-soundproofed and suitable for a quiet, relaxing stay, there have been notes about occasional disturbances such as noise from the nearby bell tower.
Despite a few shortcomings like occasional cigarette smoke smells and minor discrepancies in room allocations, guests find the rooms to offer a good balance of comfort, cleanliness and practicality, making the hotel a generally acceptable choice for accommodation. For those seeking peaceful rest in a centrally located establishment with stunning lake views, Primavera offers a largely positive experience.
Beds
Primavera hotel offers a mixed experience when it comes to bed comfort with a significant portion of guests mentioning clean and comfortable bedding. Many found the double beds to be particularly cozy and praised the quality of the bed sheets. Several reviews highlighted the overall comfort of mattresses and pillows, noting that the beds were very comfortable and even mentioning the satisfaction of finally finding a hotel with comfortable mattresses.
However, comfort seems inconsistent across different rooms. Some guests described the beds as hard or the mattresses as either poor quality or worn out, leading to an uncomfortable sleeping experience. Issues such as stains on the bed sheets and the need for mattress replacements were brought up in isolated incidents. Smaller or twin beds and fold-out beds drew less favorable comments with complaints about restricted living areas and discomfort being noted.
While many found the bedding comfortable and appreciated the clean, quiet rooms, a number of guests felt that the bed quality could be improved, especially those facing harder or older mattresses. Overall, Primavera's beds receive a commendable amount of positive feedback but there is room for improvement to ensure a consistent standard of comfort across all rooms.
Cleanliness
Primavera has received substantial praise for its cleanliness from its guests. Numerous reviews highlight that the cleaning staff did a superior job, keeping everything very clean and the rooms immaculate at all times. The structure of the hotel is noted to be well-maintained and clean with many guests reaffirming that the rooms were consistently kept clean and updated. This attention to cleanliness extends to the bathrooms, which guests found to be clean even if some were a bit outdated. Towels were frequently remarked upon as very clean, contributing to the overall sense of hygiene.
While the majority of reviews were positive, some guests did mention areas needing improvement. There were isolated complaints about dirty pillowcases and a lack of thoroughness in certain aspects of room cleaning, particularly involving the fan and towel warmer. However, these instances seemed to be exceptions rather than the rule.
Aside from cleanliness, Primavera is also praised for its perfect location and the welcoming nature of its staff. Guests appreciated the clean and renovated rooms, noting that they were large, comfortable and well-equipped with amenities like minibars. The overall atmosphere of the hotel is described as clean and tidy, contributing positively to guests' stays.
In summary, Primavera is lauded primarily for its excellent cleanliness standards, comfortable amenities and central location, making it a favorable choice for travelers prioritizing hygiene and convenience.
Staff
At 'Primavera,' guests consistently praise the hotel's staff for their exceptional service and warm hospitality. The team, known for being exceptionally helpful and courteous, is often highlighted for their friendliness and efficiency. Many guests found the staff to be very welcoming and their multilingual abilities, particularly in German and English, made communication smooth and easy.
The management, including the friendly and attentive boss, plays a significant role in creating a pleasant environment. Guests appreciate the prompt and courteous service at the reception with reception staff being noted for their pleasant demeanor and readiness to assist with any requests. Housekeeping also receives commendations for maintaining cleanliness and being efficient and polite.
Breakfast service is another highlight, complemented by the friendly service at the buffet. The overall attitude of the staff—friendly, smiling and kind—adds to the staying experience, making guests feel at home. Despite occasional mentions of unwelcoming or rude interactions, the overwhelming sentiment is one of appreciation for the welcoming atmosphere and the attentive service provided.
The helpful and accommodating nature of the staff ensures that guests' needs are met promptly, contributing significantly to the positive experiences reported. Many guests left feeling satisfied with several indicating they would gladly return due to the kindness and availability of the staff.
Wi-Fi
Primavera offers various wifi services for guests with mixed reviews regarding its quality. Many guests appreciated the free wifi access, highlighting the good and fast connection available throughout the property. In particular, the excellent wifi signal and reliable access in all rooms were mentioned as key positives. However, some feedback pointed out weaker signals with occasional interruptions and difficulty in picking up the wifi at the ends of the building. There were also mentions of limited lobby-only access and issues with the network not working in some instances. Overall, while the majority of guests found the wifi service satisfactory and beneficial, there are areas for improvement to ensure consistent and strong connectivity for all visitors.
Family
Primavera is a hotel that comes highly recommended for families, offering a range of amenities tailored for those traveling with children. Guests repeatedly highlight the availability of spacious family rooms that comfortably accommodate families of four with configurations including a double bed and either bunk beds or single beds for the children. The rooms are noted for being well-organized and clean with efficient housekeeping ensuring a pleasant stay.
Families appreciate the thoughtful design and comfort of the rooms, making it easier for everyone to settle in. Additionally, the hotel is dog-friendly, making it a convenient option for those traveling with pets. The location is perfect for accessing local ferries and both private and public paid parking are available, adding to the convenience for families on the move.
Overall, Primavera stands out for its family-friendly atmosphere, accommodating both the needs of parents and children with ease. The positive reviews underline the hotel's capability to provide a clean, comfortable and organized environment suitable for family stays.
3 Star
Primavera receives mixed reviews from guests, particularly concerning its 3-star rating. Several guests noted that the hotel’s facilities and services fall short of expectations for a 3-star establishment, mentioning outdated and purely functional amenities. Some noted that the hotel could use a renovation to elevate its charm and quality.
On a brighter note, many guests found good value for money, appreciating the cost relative to the services provided. The new bathroom installations scored favorably for surprising guests given the price range. Guests also appreciated the comfortable beds and the tranquil atmosphere of the hotel, which complemented its overall value. The holding size met expectations as well.
Breakfast offerings received mixed feedback with some guests enjoying a varied and satisfactory meal, while others felt that both the breakfast and the rooms needed further improvement to reach a higher standard. Although the service seemed to lag behind the expectations for a 3-star rating, the hotel provides a generally quiet and comfortable stay at an affordable price point.
Accessible
Primavera stands out as a highly accessible hotel for guests with disabilities. Guests have noted its excellent accessibility features, such as accessible entrances and wheelchair-friendly rooms. The hotel also offers accessible elevators and provides a map of accessibility, which further enhances the convenience for movement-impaired individuals. Additionally, specific requests, like placing an elderly guest's room next to a family member's room without any steps to navigate, were thoughtfully accommodated. However, some reviews suggest that while the accessibility is commendable, it may not be ideal for a longer stay.
No, Primavera doesn't have any pool.
No, a spa isn't available at Primavera.
Yes, Primavera welcomes dogs.
No, parking facilities aren't available at Primavera.