The gym at Best Western Plus Strongsville Cleveland offers a mixed experience for guests. Some visitors appreciated its cleanliness and considered the equipment satisfactory, highlighting the presence of three treadmills and some free weights. However, there are notable concerns raised by other guests, including a lack of cleaning wipes for the machines and a hot temperature in the weight room, making it uncomfortable to use. Despite these issues, the gym remains a part of the hotel's appeal for those prioritizing fitness amenities. The pool, recommended by some guests, was often closed due to maintenance during their visits.
The Sonesta Simply Suites Cleveland Airport boasts a prime location that is a major highlight for guests. Its placement near Baldwin Wallace University and the airport, coupled with proximity to major highways, ensures ease of access and convenience for travelers. Guests appreciate the quiet, beautiful setting that provides a peaceful retreat. Nearby amenities like restaurants, convenience stores and shopping options add to the convenience, making the location highly favorable for various types of visits.
The rooms at the hotel are generally well-received, particularly for their spaciousness and comfort. Guests frequently commend the ample space, comfortable beds and thoughtful layouts that include kitchen amenities and sometimes a cozy fireplace. Many find the rooms clean and well-maintained, adding to a comfortable and homey atmosphere. However, some guests did note inconsistencies in cleanliness, pointing to issues like stained carpets and unpleasant odors.
Cleanliness feedback is mixed with some guests finding their rooms immaculate and others encountering significant issues such as dirty floors and bathrooms. There are calls for more consistent and thorough cleaning services to meet expectations across all rooms. When cleanliness is on point, it greatly enhances the stay experience, showcasing the potential for a home-away-from-home ambiance.
The staff at the hotel have garnered positive feedback for their friendliness and helpfulness, particularly front desk personnel who often go out of their way to assist guests. Many laud the exceptional customer service and the staff's accommodating nature, although a few encounters with unresponsive or rude staff were noted. Overall, the general sentiment towards the staff is favorable, contributing positively to the guest experience.
The comfort of the beds stands out prominently in reviews with many guests highlighting how they significantly enhance their stay. The beds are often described as very comfortable with an ample number of pillows adding to the comfort level. While there are occasional mentions of mattresses feeling sunken, the overall impression is that the bedding meets high standards of comfort, positively impacting the guests' experience.
Breakfast has received mixed reviews, primarily due to changes brought about by COVID-19 restrictions. The complimentary breakfast, which now consists of pre-packaged items, did not meet the expectations of many guests, leading to a general sense of disappointment regarding the breakfast offerings.
In summary, the Sonesta Simply Suites Cleveland Airport is praised for its strategic and peaceful location, spacious and comfortable rooms and generally friendly and accommodating staff. While there are mixed reviews on cleanliness and breakfast, the comfort of the beds and the overall setting contribute positively to guests' stays, making it a favored option for many travelers.
The Best Western Airport Inn & Suites Cleveland receives strong praise overall for its strategic and convenient location, notably being close to the airport and major highways, complemented by a reliable shuttle service. Travelers appreciate the ease of access and comfortable stay offered at an affordable rate, bolstered by amicable service.
Guests frequently highlight the breakfast experience as a standout feature, noting the variety and quality of the offerings, including hot options and an amusing pancake machine. The breakfast area receives commendations for contributing to a pleasant morning start, though a minor suggestion to reduce salt levels has been noted.
Room quality is generally described as clean and comfortable, with recent updates enhancing the experience. However, occasional reports of cleanliness issues suggest that further attention in this area could enhance guest satisfaction. The staff receives consistent accolades for their exceptional friendliness and helpfulness, contributing to a welcoming environment.
The pool offers a mixed experience; while some appreciate it as a nice spot for relaxation, there are disruptions with availability and maintenance. Checking its status beforehand could be advantageous for potential visitors. Lastly, opinions on bed comfort vary, with some guests finding them satisfactory and others citing firmness and maintenance concerns.
Overall, the Best Western Airport Inn & Suites Cleveland provides a favorable stay, with a focus on strategic location, quality breakfast, and excellent staff service. Addressing the sporadic issues concerning cleanliness and bed comfort could further bolster guest experiences.
The Holiday Inn Express Cleveland Airport - Brook Park by IHG is a great choice for travelers looking for a convenient location near Cleveland Airport. Guests have praised the hotel's proximity to the airport and other amenities, as well as the helpful and friendly staff. While opinions on the breakfast were mixed, many guests found it to be great and appreciated the grab and go option. The rooms were generally clean and comfortable, although some guests noted issues with damp carpets and outdated bathrooms. Overall, the hotel was praised for its cleanliness and comfort. The staff received high marks from most guests with only a few negative comments about one manager. If you're looking for a hassle-free and comfortable stay near Cleveland Airport, consider the Holiday Inn Express Cleveland Airport - Brook Park.
The Orbit Hotel, Trademark Collection by Wyndham, consistently impresses guests with its convenient location near the Cleveland Airport. The ease of access to the terminal and car rental facilities, complemented by a shuttle service, offers significant convenience for travelers. Its unique history as a remodeled NASA office adds novelty to the experience, providing guests with a cool and distinctive ambiance.
The accommodation features modern, spacious rooms that guests find remarkably clean, often highlighting their European style and comfort. Equipped with amenities such as Keurig coffee makers and walk-in showers, the rooms enhance the luxurious feel of the stay. The overall cleanliness of the hotel is a standout feature, with immaculate rooms and inviting common areas contributing to a pristine environment.
The Orbit Hotel's breakfast service garners positive yet mixed reviews. While guests appreciate the inclusion of breakfast and find it generally delicious, there's room for improvement in variety and freshness. Nonetheless, the quality of breakfast adds value to the stay, with the automatic pancake machine and space travel theme enhancing the unique charm of mealtime.
Guests also commend the hotel staff for their friendliness and helpfulness, with numerous mentions of specific employees like Edward and Nicole who greatly enhanced the guest experience. The courteous and welcoming demeanor of the front desk personnel contributes to a warm and inviting atmosphere throughout the hotel.
The comfort of the beds is another highlight, with many guests praising the cozy bedding and pillows for a restful night’s sleep. Despite a few mentions of firm mattresses, the overall sentiment around the bedding remains positive, bolstered by the spacious and comfortable layout of the rooms.
In summary, The Orbit Hotel combines convenience, cleanliness, and excellent service to create a compelling choice for travelers seeking an airport-adjacent accommodation with unique flair and modern amenities.
Ramada by Wyndham Cleveland Airport West caters to travelers with a prime location near Cleveland Airport, making it a top choice for those needing convenient access to early flights or airport facilities. The hotel's shuttle service enhances this convenience, allowing easy transfers to and from the airport. The surrounding area is also accommodating, offering dining options and green spaces within a short distance. Guests frequently commend the staff for their friendliness and helpfulness, which positively impacts the overall guest experience.
However, the hotel's breakfast offerings leave much to be desired. Guests often find the selection limited and inadequately stocked with basic items like fresh coffee sometimes missing. The room conditions also draw considerable criticism, as many guests report cleanliness and maintenance issues. Old, outdated furnishings, dirty linens and unpleasant odors, including cigarette smoke and mustiness, are common complaints. Bathrooms particularly suffer from mold and general uncleanliness.
The overall cleanliness of the hotel garners overwhelmingly negative feedback. Guests describe the property as having filthy floors, stained and smelly upholstery and bedding and pervasive odors throughout. Issues such as malfunctioning plumbing, broken locks and an unkempt external environment are also noted.
There is a dichotomy in the feedback about the staff. While many guests praise the staff's friendliness and helpfulness, others report encounters with rude and inattentive employees, particularly at the front desk.
Despite these shortcomings, feedback on the beds is largely positive with many guests finding them quite comfortable and clean, contributing to a satisfactory sleep experience thanks to the soft and cozy king-sized beds.
*Additional taxes or fees may apply. Please check the final price before completing your booking.Showing 1-20 out of 147 hotels in and around Strongsville