Ramada by Wyndham Cleveland Airport West
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Summary of reviewsRamada by Wyndham Cleveland Airport West caters to travelers with a prime location near Cleveland Airport, making it a top choice for those needing convenient access to early flights or airport facilities. The hotel's shuttle service enhances this convenience, allowing easy transfers to and from the airport. The surrounding area is also accommodating, offering dining options and green spaces within a short distance. Guests frequently commend the staff for their friendliness and helpfulness, which positively impacts the overall guest experience.
However, the hotel's breakfast offerings leave much to be desired. Guests often find the selection limited and inadequately stocked with basic items like fresh coffee sometimes missing. The room conditions also draw considerable criticism, as many guests report cleanliness and maintenance issues. Old, outdated furnishings, dirty linens and unpleasant odors, including cigarette smoke and mustiness, are common complaints. Bathrooms particularly suffer from mold and general uncleanliness.
The overall cleanliness of the hotel garners overwhelmingly negative feedback. Guests describe the property as having filthy floors, stained and smelly upholstery and bedding and pervasive odors throughout. Issues such as malfunctioning plumbing, broken locks and an unkempt external environment are also noted.
There is a dichotomy in the feedback about the staff. While many guests praise the staff's friendliness and helpfulness, others report encounters with rude and inattentive employees, particularly at the front desk.
Despite these shortcomings, feedback on the beds is largely positive with many guests finding them quite comfortable and clean, contributing to a satisfactory sleep experience thanks to the soft and cozy king-sized beds.
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However, the hotel's breakfast offerings leave much to be desired. Guests often find the selection limited and inadequately stocked with basic items like fresh coffee sometimes missing. The room conditions also draw considerable criticism, as many guests report cleanliness and maintenance issues. Old, outdated furnishings, dirty linens and unpleasant odors, including cigarette smoke and mustiness, are common complaints. Bathrooms particularly suffer from mold and general uncleanliness.
The overall cleanliness of the hotel garners overwhelmingly negative feedback. Guests describe the property as having filthy floors, stained and smelly upholstery and bedding and pervasive odors throughout. Issues such as malfunctioning plumbing, broken locks and an unkempt external environment are also noted.
There is a dichotomy in the feedback about the staff. While many guests praise the staff's friendliness and helpfulness, others report encounters with rude and inattentive employees, particularly at the front desk.
Despite these shortcomings, feedback on the beds is largely positive with many guests finding them quite comfortable and clean, contributing to a satisfactory sleep experience thanks to the soft and cozy king-sized beds.
Motel with Parking
Accessible Motel
Motel with Gym
Guest Reviews
Conveniently positioned near Cleveland Airport, Ramada by Wyndham Cleveland Airport West is lauded for its prime location, making it an ideal choice for travelers with early flights or those seeking easy access to the airport. The proximity earns consistent praise, as guests find it effortless to reach airport parking and terminals. The hotel’s value, paired with budget-friendly rates, is a recurring highlight among reviews.
Adding to the convenience, the hotel offers a shuttle service to and from the airport, easing the travel experience further. Guests also find the surrounding area accommodating with accessible dining options within a three-mile radius and easy access to green spaces. While the location steals the spotlight, the staff receives commendations for their friendliness and helpfulness, enhancing the overall guest experience.
At Ramada by Wyndham Cleveland Airport West, the breakfast experience seems to leave much to be desired according to guest reviews. Many guests found the breakfast offerings to be extremely limited with some describing the selection as sparse, consisting only of dry cereal, a few bagels and white bread. There were frequent mentions of inadequate stocking in the breakfast area with items often unavailable or unappetizing.
Additionally, several reviews highlighted a lack of diversity in the food options, which made for an underwhelming start to the day. Despite being advertised, breakfast was sometimes reported as nonexistent or subpar, missing basic items like fresh coffee. Some visitors suggested that including items like eggs and cheese would improve the overall experience.
Overall, while the hotel does provide a free breakfast, it seems to fall short of expectations for many guests, especially in terms of variety and availability.
The guest reviews of 'Ramada by Wyndham Cleveland Airport West' underscore a consistent issue with room cleanliness and maintenance. Many reviews mention rooms looking old, outdated and run-down with several guests noting that the rooms were dirty and had unpleasant odors, including cigarette smoke and mustiness. Bedding and linen problems were frequently highlighted with mentions of dirty sheets and uncomfortable beds. Bathrooms also didn't fare well, as mold and general uncleanliness were common complaints.
On the brighter side, there were some mentions of good water pressure in the showers and the occasional clean room. Some guests appreciated that the room was warm and the doors functioned properly. However, these positives were largely overshadowed by the need for comprehensive maintenance and thorough cleaning. Given the numerous concerns, prospective guests might want to consider these factors when booking.
The reviews for the beds at Ramada by Wyndham Cleveland Airport West reflect a range of experiences with a primarily positive focus on comfort. Many guests found the beds to be very comfortable with several mentions of king-sized beds being extremely soft and cozy. Cleanliness was also noted with remarks on the beds being clean and comfortable. Despite a few mentions of hard or uncomfortable beds, the majority of feedback leans toward a satisfactory sleep experience, highlighting the comfort and cleanliness as key attributes.
Ramada by Wyndham Cleveland Airport West has received overwhelmingly negative feedback regarding its cleanliness standards. Numerous guest reviews highlight significant issues including filthy floors and carpets, dirty towels and sheets and an overall unpleasant odor in many rooms. The carpets were often mentioned as being sticky and well-worn, while the upholstery and bedding were described as extremely stained and smelly. Several guests were alarmed by mold in the bathrooms and reported issues such as a persistent smoky or musty odor throughout the property.
Many rooms were cited as not being cleaned properly or restocked during stays, leading guests to retrieve their own clean towels. The general state of disrepair was notable with mentions of malfunctioning plumbing, broken locks and visibly dirty footprints and stains. Some even noted an unpleasant external environment, including a garbage dump outside the room and untidy building grounds.
These issues combined paint a picture of a hotel in desperate need of a thorough cleaning and refurbishment to meet guests' expectations.
The staff at Ramada by Wyndham Cleveland Airport West has received mixed feedback from guests. Many highlighted the helpfulness and friendliness of the staff, noting that they often went above and beyond to assist and were accommodating. Guests particularly appreciated the friendly demeanor of certain staff members and shuttle drivers, who were described as nice and cooperative. However, other reviews pointed out issues with customer service, describing some staff as rude, unknowledgeable and inattentive. Receptionists and front desk personnel, in particular, received criticism for their unpleasant attitudes and lack of professionalism. Despite these negative elements, there were consistent mentions of staff being nice and providing helpful service.
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Location
Adding to the convenience, the hotel offers a shuttle service to and from the airport, easing the travel experience further. Guests also find the surrounding area accommodating with accessible dining options within a three-mile radius and easy access to green spaces. While the location steals the spotlight, the staff receives commendations for their friendliness and helpfulness, enhancing the overall guest experience.
Breakfast
Additionally, several reviews highlighted a lack of diversity in the food options, which made for an underwhelming start to the day. Despite being advertised, breakfast was sometimes reported as nonexistent or subpar, missing basic items like fresh coffee. Some visitors suggested that including items like eggs and cheese would improve the overall experience.
Overall, while the hotel does provide a free breakfast, it seems to fall short of expectations for many guests, especially in terms of variety and availability.
Rooms
On the brighter side, there were some mentions of good water pressure in the showers and the occasional clean room. Some guests appreciated that the room was warm and the doors functioned properly. However, these positives were largely overshadowed by the need for comprehensive maintenance and thorough cleaning. Given the numerous concerns, prospective guests might want to consider these factors when booking.
Beds
Cleanliness
Many rooms were cited as not being cleaned properly or restocked during stays, leading guests to retrieve their own clean towels. The general state of disrepair was notable with mentions of malfunctioning plumbing, broken locks and visibly dirty footprints and stains. Some even noted an unpleasant external environment, including a garbage dump outside the room and untidy building grounds.
These issues combined paint a picture of a hotel in desperate need of a thorough cleaning and refurbishment to meet guests' expectations.
Staff
No, Ramada by Wyndham Cleveland Airport West doesn't have any pool.
No, a spa isn't available at Ramada by Wyndham Cleveland Airport West.
No, Ramada by Wyndham Cleveland Airport West doesn't allow dogs.
Yes, parking facilities are available at Ramada by Wyndham Cleveland Airport West.
Yes, Ramada by Wyndham Cleveland Airport West has a gym.
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