Stuttgart, Friedhofstr. 2148.792259,9.186779(Show on Map)
7.5
Good
+5 Photos
+5 Photos
+ 3 Photos3
Checkin - Checkout datesMon, 12 Oct - Tue, 13 Oct12 Oct - 13 Oct
1 Room2 Guests
Info
Summary of reviews
Summarized by AI
Luna Inn Stuttgart City provides a convenient and peaceful base for travelers, thanks to its prime location near Stuttgart's main train station and city center. Guests appreciate the hotel's proximity to public transportation and key attractions, as well as the quiet surroundings that offer a retreat despite being close to bustling areas. The large rooms, suitable for families and affordable parking options add to the positive experiences.
The breakfast service, however, is basic and lacks variety with some guests reporting inadequate options and poor quality. While the atmosphere is pleasant and the staff accommodating, the hotel could improve by offering a more diverse menu to better meet dietary needs.
Room experiences at Luna Inn Stuttgart City are varied. Many guests found the rooms spacious, clean and comfortable, especially those that have been recently renovated. However, there are concerns about maintenance and cleanliness with issues like dust, outdated furniture and mold affecting some stays. The staff is noted for their responsiveness, often resolving issues by quickly assigning new rooms.
Cleanliness is another area with mixed feedback. While some guests found their rooms and bathrooms clean, numerous reviews highlight issues with dust, cobwebs and general lack of hygiene, both in the rooms and common areas.
The staff at Luna Inn Stuttgart City receives high praise for their friendliness and helpfulness, creating a welcoming atmosphere. Despite occasional criticisms about attentiveness, the overall impression is positive with a committed and personable team enhancing the guest experience.
Wi-Fi connectivity at the hotel is inconsistent with some guests enjoying extremely fast speeds while others struggle with weak or unstable connections, especially in rooms.
The gym and sauna facilities are appreciated for their availability, though they could benefit from updates and better maintenance. Parking is well-regarded for its convenience and affordability with various options including an underground garage and courtyard spaces.
For families, the hotel offers functional and spacious rooms at a commendable price-performance ratio. Despite minor issues, it remains a reasonable option for family stays. The bedding experience is mixed with comfortable mattresses but uncomfortable pillows being a frequent complaint.
As a three-star hotel, it offers good value for money but may fall short of modern standards in terms of decor and amenities. Cleanliness and service are common concerns and while it provides a decent stay for budget-conscious travelers, those seeking a more upscale experience might consider other options.
Categories
Parking
AI-generatedThis hotel offers parking directly at the hotel, and a private underground garage at an affordable rate. There is also a courtyard parking area available for a small fee. Guests appreciate the convenience of parking right in front of the entrance.
Family
Free Wi-Fi
3 Star
Honeymoon
Dog Friendly
Check-in - Check-out
Check In:
14:00
Check Out:
11:00
Facilities
Parking
Pets allowed
Terrace
Non-smoking rooms
Family rooms
Internet services
Lift
Express check-in/check-out
Safety deposit box
Heating
Luggage storage
WiFi
Allergy-free room
Free WiFi
Non-smoking throughout
Sun terrace
Private check-in/check-out
Vending machine (drinks)
Vending machine (snacks)
Shared lounge/TV area
Parking on site
Private parking
WiFi available in all areas
Outdoor furniture
24-hour security
Key card access
Smoke alarms
Fire extinguishers
Food can be delivered to guest accommodation
Staff follow all safety protocols as directed by local authorities
Shared stationery such as printed menus, magazines, pens, and paper removed
Hand sanitizer in guest accommodation and key areas
Process in place to check health of guests
First aid kit available
Cashless payment available
Invoice provided
Room Types
Quadruple RoomProviding free toiletries, this quadruple room includes a private bathroom with a shower and a hairdryer. The quadruple room provides a wardrobe, a safe deposit box and heating. The unit offers 2 beds.
Twin RoomProviding free toiletries, this twin room includes a private bathroom with a shower and a hairdryer. The twin room provides a wardrobe, a safe deposit box and heating. The unit offers 2 beds.
Triple RoomProviding free toiletries, this triple room includes a private bathroom with a shower and a hairdryer. The triple room provides a wardrobe, a safe deposit box and heating. The unit offers 2 beds.
Double RoomProviding free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The double room provides a wardrobe, a safe deposit box and heating. The unit offers 1 bed.
Deluxe Double RoomOffering free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The double room offers a wardrobe, a safe deposit box, heating along with a balcony. The unit has 1 bed.
Single RoomProviding free toiletries, this single room includes a private bathroom with a shower and a hairdryer. The single room provides a wardrobe, a safe deposit box and heating. The unit offers 1 bed.
Deluxe StudioFeaturing free toiletries, this studio includes a private bathroom with a shower and a hairdryer. The studio features a wardrobe, a safe deposit box and heating. The unit has 3 beds.
Family RoomFeaturing free toiletries, this family room includes a private bathroom with a shower and a hairdryer. The family room features a wardrobe, a safe deposit box and heating. The unit has 3 beds.
Guest Reviews
7.5
Good
Review Summaries
Summarized by AI
Location
Luna Inn Stuttgart City offers a prime location that has left numerous guests pleased with its convenience and tranquility. The hotel's central position, close to Stuttgart's main train station and city center, ensures easy accessibility to key attractions. Many visitors appreciated the quiet settings, despite being just a short walk from bustling areas like the Milaneo shopping center and various subway stations.
The proximity to public transportation, including U-bahn and tram stops, makes commuting a breeze, enhancing the hotel's appeal for both city tours and short stays. Guests highlighted the surrounding peaceful environment and the pleasant walks to the city center, shopping districts and concert halls, emphasizing that important destinations were easily reachable on foot or via a short subway ride.
Large rooms suitable for families, along with affordable parking, added to the positive experiences. The quiet neighborhood, tucked away near a cemetery, provided a calm retreat while still being very close to the heart of Stuttgart.
For travelers seeking convenience combined with a peaceful ambiance, Luna Inn Stuttgart City stands out as an ideal choice with its excellent location and reliable public transport connectivity.
Breakfast
The breakfast experience at Luna Inn Stuttgart City has garnered a mix of reactions from guests with notable mentions of its simplicity and basic offerings. Many guests found the breakfast to be inadequate and lacking variety, highlighting issues such as limited selections of bread, cheese and sausages, absent pastries like croissants and the absence of hot dishes. Some pointed out that even the served eggs were cold and the overall presentation could use significant improvement.
Several reviews mentioned poor quality with some bread rolls described as reheated or hard and processed coffee that was unpalatably disgusting to some. Vegetarians and vegans found the options particularly sparse with no offered alternatives like oat milk or vegan dishes.
On the positive side, some guests found the breakfast satisfactory, noting it as decent and sufficient, especially when considering the price. The room for breakfast was described as tidy and clean with a pleasant atmosphere and accommodating staff. A few guests even complimented the freshness of scrambled eggs and enjoyed the relaxed balcony area available for summer mornings.
Overall, while there were some instances of praise for the basic yet functional nature of the breakfast, it appears that the hotel could benefit from expanding its menu, improving the quality of the food and paying closer attention to better meet the dietary needs and expectations of a broader range of guests.
Rooms
Luna Inn Stuttgart City offers a mixed bag when it comes to room quality. Many guests have noted that the rooms are spacious, clean and comfortable with amenities like large beds, big TVs and electronic safes. The bathrooms, despite being somewhat dated, are generally clean and adequately furnished. Some rooms have been recently renovated, presenting a fresh and pleasant appearance.
However, there are recurring issues with cleanliness and maintenance. Guests frequently mention dusty rooms, dirty carpets and outdated furniture. Mold in the bathroom ceilings and stained curtains detract from the overall experience and non-functional features such as broken mirrors, malfunctioning bathroom lights and removed refrigerators have been reported. Noise levels can also be a problem, particularly in rooms facing the front of the hotel.
The staff's responsiveness is worth noting; they often resolve issues by promptly assigning new rooms when the initial ones are not cleaned or have functional problems. Some rooms are bright and quiet, providing a peaceful stay. Basic but functional rooms suffice for short stays, though the hotel could benefit from updates and more thorough cleaning practices. The warm and welcoming atmosphere at reception is a plus. Overall, while Luna Inn Stuttgart City has potential, it could enhance guest experience through better maintenance and improved cleanliness.
Beds
Luna Inn Stuttgart City offers a mixed experience when it comes to its bedding. On the positive side, many guests found the mattresses to be highly satisfactory with numerous mentions of very good and comfortable beds. The rooms, in general, seem to offer large, comfortable spaces and many guests appreciated the quiet location which contributes to a good night's sleep.
However, there are recurring complaints about the pillows, often described as uncomfortable or inadequate. Some guests also found the beds themselves to be less than ideal, citing issues ranging from being too soft, too small or in some unfortunate cases, housing ants or bed bugs. Cleanliness appears to be another common concern with multiple mentions of rooms and beds not being cleaned properly, mold stains in the shower and smelly bedding and towels.
Despite these drawbacks, the hotel seems to offer a decent stay for those who find the beds comfortable, though it may be wise to bring one's own pillow. Rooms generally provide a decent amount of utility and the hotel’s convenient location adds to its appeal.
Cleanliness
Luna Inn Stuttgart City presents a mixed bag when it comes to cleanliness. On the positive side, some guests have noted that their rooms were clean and the bed sheets were fresh with the word "very clean" appearing in several reviews. Bathrooms also received some praise for being adequately furnished and clean.
However, these positive remarks are overshadowed by numerous complaints about the overall cleanliness and maintenance of both the rooms and the common areas. Many guests reported issues such as cobwebs, dust bunnies and stains on walls, curtains and carpets. Specific concerns included dirty rooms upon arrival, mold stains in the shower and unemptied trash bins. Several reviews highlighted the presence of spider webs, dust and even contact lenses from previous guests, as well as cobwebs on the ceiling and dirt in the corners.
The hotel’s common areas like the lobby, hallways and breakfast room also received criticism with reports of dust, stale breakfast items and general lack of hygiene. Some guests even encountered issues such as dirty and outdated facilities, construction debris and dirty towels, leading to a less than satisfactory experience.
In summary, while some guests found their rooms clean and well-maintained, the majority of reviews indicate that Luna Inn Stuttgart City struggles with maintaining a consistent standard of cleanliness across its facilities. The hotel appears to require significant improvement in both cleaning procedures and overall site maintenance.
Staff
Luna Inn Stuttgart City is well-regarded for its friendly and helpful staff. Many guests have highlighted the warm reception they received with personnel described as very nice, cheerful and accommodating. The reception team is often praised for their friendliness and efficient handling of guest needs, creating a welcoming atmosphere from the moment of check-in. Reviews consistently mention the high level of service with staff members going out of their way to assist with questions and problems, displaying a polite and kind demeanor across the board.
Guests have particularly noted the night receptionists and breakfast companions for their approachable and considerate manners. Additionally, the hotel is commended for having a dedicated and attentive team with several reviewers specifically appreciating the 24-hour reception service. Descriptions such as organized, efficient and courteous frequently appear, underscoring a consistent theme of guest satisfaction with the hotel's staff.
However, there are occasional mentions of less professional behavior, such as staff smoking at the entrance and instances where staff could have been more attentive, suggesting room for improvement. Despite these minor setbacks, the overall impression is one of a committed and personable team that greatly enhances the guest experience, making Luna Inn Stuttgart City a pleasant place to stay.
Wi-Fi
The Wi-Fi situation at Luna Inn Stuttgart City appears to be a mixed bag. While there are mentions of free Wi-Fi, many guests have encountered issues with connectivity. Some experienced weak or unstable Wi-Fi signals and for several, the connection was slow or non-functional throughout their stay. A number of guests noted that they had difficulty with Wi-Fi reception in their rooms, although the lobby and terrace provided better access. There were also instances of guests not receiving Wi-Fi information upon check-in. On a more positive note, some guests did report extremely fast Wi-Fi speeds with one delightedly measuring up to 200 Mbps. Overall, while the hotel offers free Wi-Fi, it seems to be inconsistent with some areas and times providing better connectivity than others.
Gym
The gym and sauna area at Luna Inn Stuttgart City receives mixed reviews. The fitness room and sauna are mentioned positively for being well-equipped and featuring nice relaxation loungers. Guests appreciate the availability of these amenities, describing the sauna as very nice. However, several reviews highlight the need for maintenance and updates. The gym equipment is often noted as outdated, worn out and in need of replacement. Additionally, issues such as dusty conditions, broken tiles and exposed power outlets are pointed out. Despite these concerns, the fitness area is still considered a reasonable facility by some guests.
Parking
Luna Inn Stuttgart City offers a variety of parking options that cater to guests' needs. Many guests appreciated the availability of parking directly at the hotel with several noting the convenience of parking right in front of the entrance. For those who prefer more secure options, the hotel provides a private underground garage at an affordable rate of 5 to 10 euros per day. The hotel also has a courtyard parking area available for a small fee.
The parking situation generally receives positive feedback with guests mentioning that there are sufficient and relatively inexpensive parking spaces. While some found the parking spots a bit limited and the entrance to the basement garage less than ideal, the overall sentiment is that the parking is good and affordable.
In addition to on-site options, there are paid street parking spaces available around the hotel. Despite some minor complaints about cleanliness in the parking areas, guests found the parking options both practical and economical, especially given the central Stuttgart location.
Family
Luna Inn Stuttgart City offers a balanced experience for families with children. Its good, quiet location is suitable for both business and family trips. The hotel provides functionally furnished rooms that offer a commendable price-performance ratio for families. Specifically, the family room with two separate spaces is well-suited for those traveling with kids. The size of the rooms and bathrooms is ample, ensuring comfortable accommodation. However, it's worth noting that the hotel may lack some control over room arrangements, which could result in family members being placed on different floors. Despite a few shortcomings, such as occasional heating issues, the hotel remains a reasonable option for family stays.
3 Star
Luna Inn Stuttgart City presents itself as a budget-friendly option, offering top value for money, particularly for groups of 3-4 people sharing a room. While it may not meet modern standards of decor and luxury, there are still aspects that make it a reasonable choice within its category. The rooms are fairly new and devoid of carpeting, which some may appreciate for cleanliness and allergy reasons. However, expectations should be tempered, as it lacks the level of amenities and service typically associated with its three-star rating. Cleanliness and service seem to be common areas of concern and the hotel's pricing does not always align with the quality provided. Therefore, those seeking a modern, upscale experience might want to explore other options.
FAQ
No, Luna Inn Stuttgart City doesn't have any pool.
No, a spa isn't available at Luna Inn Stuttgart City.
Yes, Luna Inn Stuttgart City welcomes dogs.
Yes, parking facilities are available at Luna Inn Stuttgart City.
