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Summary of reviewsExtended Stay America Select Suites - Houston - Sugar Land is highly regarded for its prime location, offering guests easy access to major highways, workplaces, medical buildings, and local attractions. Nestled in a quiet area, the hotel provides a peaceful retreat while being within walking distance of numerous dining and shopping options. Guests frequently praise the value for money, with the clean and organized environment and friendly professional staff enhancing their stay. The hotel is ideal for both short-term and extended stays, allowing for convenient travel around Houston.
The rooms are another highlight, often noted for their generous size, pleasant layout, and well-maintained kitchenettes. Guests appreciate the comfort provided by the clean linens and comfortable beds, as well as the good water pressure and heat in the showers. The rooms offer a tranquil atmosphere, ideal for rest and relaxation after a busy day. While some rooms show signs of wear, such as outdated furnishings, most guests find the accommodations meet their needs well.
Cleanliness is frequently mentioned as a positive attribute, with many guests highlighting clean rooms and comfortable beds. Visitors appreciate the hotel's proximity to restaurants and shopping centers, as well as the accommodating and friendly staff who strive to enhance the experience. Despite some minor issues with lingering odors and housekeeping consistency, the overall impression is that of a well-maintained property.
The staff receives commendation for their friendliness, helpfulness, and professionalism. Guests often highlight individuals like Maurice, Sandy, and Rudy at the front desk, noting their welcoming and accommodating nature. Though there are occasional mentions of isolated incidents, the general sentiment towards the staff remains highly favorable.
Overall, Extended Stay America Select Suites - Houston - Sugar Land is recognized for providing comfortable and convenient accommodations. With its strategic location, clean environment, and attentive staff, guests find it a reliable choice for those seeking both space and basic comforts. Show more
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Categories
Dog Friendly Hotel
This hotel welcomes both dogs and cats, but pets must be crated when left unattended. There is a grassy area for pet relief. It is also one of the most booked pet-friendly hotels.
Hotel with Parking
This hotel provides free parking, free self-parking, and included parking, catering to guests needing readily available parking.
Hotel with Outdoor Pool
This hotel provides a seasonal outdoor pool for guest use.
Hotel for Honeymoon
Family Friendly Hotel
Hotel with Swimming Pool
Outdoor Pool
Accessible Hotel
Hotel with Gym
Room Types
Deluxe Studio with 1 Queen Bed - Non-Smoking1 Queen Bed, sleeper chair, kitchen, dining and work area, non smoking
Studio with 2 Double Beds - Non-Smoking2 Double beds, kitchen, dining and work area, non smoking
Queen Studio - Non-Smoking1 Queen Bed, kitchen, dining and work area, non smoking
One Bedroom Suite with 2 Double Beds - Non-Smoking2 Double beds, sleeper sofa, kitchen, dining and work area, non smoking
Studio with 2 Double Beds - Disability Access - Non-SmokingThe studio provides air conditioning, a dining area, as well as a private bathroom featuring a bath and a shower. The well-fitted kitchen features a stovetop, a refrigerator and a microwave. This studio has a carpeted floor, heating and a flat-screen TV with cable channels. The unit offers 2 beds.
Deluxe Queen Studio - Non-SmokingThe quadruple room offers air conditioning, a dining area, as well as a private bathroom featuring a bath and a shower. In the kitchen, guests will find a stovetop, a refrigerator and a microwave. This quadruple room features a carpeted floor, heating and a flat-screen TV with cable channels. The unit offers 2 beds.
Guest Reviews
6.0
Rated
Location
Extended Stay America Select Suites in Houston - Sugar Land is strategically situated, offering guests a prime location that boasts easy accessibility to major highways, making it a convenient choice for visitors. The hotel is favored for its proximity to workplaces, medical buildings, and various local attractions, allowing guests to comfortably reach their destinations within minutes. Positioned in a quiet area, it offers a peaceful retreat while being within walking distance of numerous restaurants and shopping centers. Visitors consistently highlight the great value for money, with competitive pricing alongside a desirable location. The clean and organized environment coupled with friendly professional staff adds to its appeal, ensuring a pleasant stay. Whether attending medical appointments or seeking leisure activities, guests appreciate being close to a wide array of dining options and popular shopping malls. This well-connected property allows for efficient travel in and around Houston, contributing to its reputation as a reliable choice for both short-term and extended stays.
Breakfast
Extended Stay America Select Suites - Houston - Sugar Land could improve its breakfast offerings, as the consensus among guest reviews is that the current situation leaves much to be desired. Many guests encountered a lack of breakfast options, with reports of only coffee and occasionally cupcakes or granola bars being available. Some guests described the breakfast as inadequate or nonexistent, with several mentioning that promises of a more substantial meal were unmet. There were also noted inconsistencies in availability, as breakfast was sometimes closed earlier than stated. In light of these experiences, potential visitors may want to consider alternative breakfast plans during their stay.
Rooms
The rooms at Extended Stay America Select Suites - Houston - Sugar Land offer a mix of experiences for guests. On the positive side, many find the rooms to be of a generous size with a pleasant layout, making them open and welcoming. Guests appreciate the inclusion of well-maintained kitchenettes and comfortable beds, with clean linens and towels provided. The showers are noted for their good pressure and heat, adding a touch of comfort to the stay. Guests frequently mention the rooms as being clean, and the hotel staff are commended for their kindness and attentiveness, contributing to a generally good experience. The rooms offer peace and quiet, important for travelers seeking a restful stay after a day's activities.
However, some rooms show signs of wear and tear, with maintenance issues such as outdated furnishings and peeling bathtubs affecting the overall experience. Despite these occasional drawbacks, those staying at the hotel often find the accommodations meet their needs well, particularly given the price. The atmosphere is appreciated by many, even if a few non-smoking rooms do suffer from smoke odors drifting in. Overall, this hotel seems to provide a decent stay for those who prioritize space and basic comforts.
Beds
When it comes to the beds at Extended Stay America Select Suites - Houston - Sugar Land, guests have shared a mix of experiences. Many have appreciated the comfortable and cozy bedding, often highlighting the cleanliness and overall comfort. Positive mentions of a clean and comfy bed, alongside a good room environment, suggest that certain accommodations meet or exceed expectations. However, some guests have encountered issues, noting uncomfortable mattresses and creaky bed frames, which can disturb a restful night's sleep. Despite these mixed feelings, the hotel's atmosphere is often described as friendly and cool, adding a pleasant note to the overall experience.
Cleanliness
Extended Stay America Select Suites in Houston - Sugar Land presents a mixed bag of reviews when it comes to cleanliness. Guests highlight a number of positive experiences, particularly with the rooms, which are often described as clean with comfortable beds, offering a quiet and peaceful retreat. Many appreciated the friendly and accommodating staff, noting their efforts to assist guests and enhance the stay experience. The hotel's convenient location near restaurants and fast food places is also frequently mentioned as a plus. Visitors noted the clean state of certain amenities, such as the gym, and praised the generally good condition of the hotel facilities. Despite these positive remarks, there are significant mentions of issues such as lingering odors and inconsistent housekeeping services that could detract from the overall experience.
Staff
The staff at Extended Stay America Select Suites - Houston - Sugar Land receives predominantly positive feedback from guests, often praised for their friendliness and helpfulness. Many visitors note that the front desk personnel, including individuals like Maurice, Sandy, and Rudy, are welcoming and accommodating. The staff is commended for being courteous, professional, and attentive to customer needs, ensuring that any requests are met promptly. Guests frequently mention the accommodating and patient nature of the team, emphasizing the excellent customer service offered during their stay. However, some reviews indicate occasional negative experiences, including issues with availability and professionalism. Despite these isolated incidents, the general sentiment towards the staff is largely favorable, with guests highlighting their diligent efforts to create a comfortable and supportive environment.
Yes, Extended Stay America Select Suites - Houston - Sugar Land has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Extended Stay America Select Suites - Houston - Sugar Land.
Yes, Extended Stay America Select Suites - Houston - Sugar Land welcomes dogs.
Yes, parking facilities are available at Extended Stay America Select Suites - Houston - Sugar Land.
Yes, Extended Stay America Select Suites - Houston - Sugar Land has a gym.