Please select your travel dates to see rates and availability
Check In
Check Out
1 room2 guests1 room, 2 guests
Info
Summary of reviewsThe Quality Inn is widely praised for its excellent location, providing travelers with convenience and easy accessibility to nearby highways, Route 19, and various local venues. Guests appreciate the abundance of dining options in the area, further enhancing their stay. The hotel’s accommodations and services receive favorable comments, particularly noting the staff's friendliness and helpfulness, which contribute significantly to guest satisfaction.
The breakfast at Quality Inn stands out among other hotels, offering a diverse array of hot and cold items, including regional specialties that delight guests. The breakfast staff is recognized for their courteous and respectful demeanor, which makes the dining experience particularly pleasant.
Rooms at Quality Inn are noted for their cleanliness and comfort. Many guests praise the spacious and comfortable beds, especially the king-sized ones, ensuring a restful night. The serene views of the garden, pool, and mountains provide a peaceful atmosphere despite the hotel's proximity to the road. While there are minor issues such as signs of aging and occasional odors in some accommodations, overall cleanliness remains a strong point.
The exceptional staff at Quality Inn enhances the overall guest experience with their friendliness and willingness to assist. Personnel like Helen and Zack are frequently acknowledged for their dedication to ensuring guest satisfaction. Such courteous and accommodating service creates a welcoming atmosphere and leaves a lasting positive impression on guests.
Overall, Quality Inn stands out for providing a comfortable and hospitable environment. The highlights of the hotel, including great location, outstanding breakfast, cleanliness, and exceptional customer service, contribute to a pleasant and memorable stay for all guests. Show more
Read review summaries for all categories
Categories
Inn near Golf Courses
Dog Friendly Inn
Inn with Swimming Pool
Heated Pool Outdoor Pool
Business Inn
Inn with Gym
3-Star Inn
Inn with Outdoor Pool
Inn with Heated Pool
Room Types
Queen Room with Two Queen Beds - Non-SmokingThis family room features air conditioning, a tea and coffee maker and a TV with cable channels. The unit offers 2 beds.
Standard Queen Room with Two Queen Beds - Pet Friendly/ Non-SmokingThis family room features air conditioning, a tea and coffee maker and a TV with cable channels. The unit offers 2 beds.
King Room - Non-SmokingThis double room has air conditioning, a tea and coffee maker and a TV with cable channels. The unit has 1 bed.
Standard King Room - Pet Friendly/ Non-SmokingThis double room has air conditioning, a tea and coffee maker and a TV with cable channels. The unit has 1 bed.
Queen Room - Accessible/NonsmokingThis double room is air-conditioned and has a TV with cable channels, a tea and coffee maker and a seating area. The unit has 1 bed.
Queen Room Pet-Friendly - Accessible/Non-SmokingThe double room provides air conditioning, a tea and coffee maker, a seating area and a TV with cable channels. The unit offers 1 bed.
Guest Reviews
8.4
Very Good
Location
The Quality Inn is praised for its excellent location, making it a prime choice for travelers seeking convenience and accessibility. Situated near Route 19 and just off the interstate, guests appreciate how easy it is to reach the hotel and explore surrounding areas. Whether you're attending a conference or participating in local sports events, the proximity of the hotel to various venues and activities is a major advantage. Dining options are plentiful, with numerous eateries nearby, ensuring guests have a wide variety of choices for every meal. The easy access to highways further enhances the experience, allowing guests to effortlessly get on and off the road. Not only is the location ideal, but the overall service and amenities also receive high marks, including the staff's friendliness and helpfulness, contributing to a satisfying stay at Quality Inn.
Breakfast
The breakfast experience at Quality Inn consistently receives high praise from guests, with many describing it as great or even surpassing offerings at other hotels. The variety of hot and cold breakfast items is frequently noted, ensuring that guests have plenty of options to choose from. The breakfast is not only abundant but also includes regional delights such as biscuits and gravy, offering a taste of local cuisine. Many guests express satisfaction with the quality and taste, with some even considering it the best breakfast compared to their stays at numerous other hotels. The staff involved in the breakfast service are often recognized for their friendly demeanor and respectfulness, contributing to a pleasant dining experience. Overall, the breakfast at Quality Inn is perceived as a standout feature that significantly enhances the stay, with its combination of variety, taste, and service exceeding typical hotel standards.
Rooms
At the Quality Inn, guests can expect a consistently clean and comfortable experience. The rooms are often described as very clean, neat, and sufficiently quiet, with many highlighting the comfort of the beds, especially those king-sized ones that offer plenty of space. In addition to cleanliness, the staff earns praise for their friendliness and helpfulness, contributing to a pleasant stay overall. Despite the establishment's proximity to the road, the rooms offer serene views overlooking the garden, pool, and distant mountains, creating a peaceful environment. While some accommodations show signs of age and have occasional odor issues, particularly in the bathrooms and suites, the hotel's dedication to maintaining clean facilities largely shines through.
Beds
The reviews of Quality Inn highlight the comfortable experience guests have had with the beds during their stay. Most guests consistently describe the beds as very comfortable, often noting them as super comfy. The bedding, including the mattresses, is frequently praised for its quality, providing guests with a great night's sleep. However, while the beds themselves receive high marks, some guests have expressed dissatisfaction with the pillows, describing them as small and hard, which detracted somewhat from the overall comfort. Nonetheless, the positive feedback on the beds predominantly emphasizes a restful and cozy experience at the hotel.
Cleanliness
Quality Inn impresses guests with its consistent cleanliness, offering a well-maintained and comfortable stay. Despite the hotel being a bit dated, visitors frequently highlight the spotless environment, praising the naturally lit spaces and comfy beds. The staff at Quality Inn is noted for their exceptional helpfulness, adding to the positive experience. While some minor issues were observed, such as the first floor problems and a stray washcloth in one instance, overall cleanliness remains the defining attribute. Guests appreciate the uncluttered, bug-free rooms and the reliable upkeep of the property. Additionally, the hotel provides a reasonably priced pet fee, enhancing its appeal to travelers with pets. Quality Inn is favored for its cleanliness, comfort, and hospitable environment.
Staff
Guests of the Quality Inn consistently commend the hotel's superb staff, highlighting their remarkable friendliness and eagerness to assist. Visitors often note that the team, especially those in the breakfast area, exhibit pleasant and efficient service, contributing to an enjoyable dining experience. Appreciation extends to front desk personnel, including Helen, who is frequently acknowledged for her kindness and helpfulness, and Zack, who is recognized for his exceptional dedication to ensuring guest satisfaction. Many find the staff's readiness to accommodate needs and solve issues impressive, creating a welcoming atmosphere that enhances the overall stay. The recurring praise for the staff's courteous demeanor and outstanding hospitality illustrates a commitment to creating a positive and friendly environment for all guests.
Yes, Quality Inn Summersville - New River Area has pool(s) that belong to one or more of the following categories: Heated Pool, Outdoor Pool.
No, a spa isn't available at Quality Inn Summersville - New River Area.
Yes, Quality Inn Summersville - New River Area welcomes dogs.
No, parking facilities aren't available at Quality Inn Summersville - New River Area.
Yes, Quality Inn Summersville - New River Area has a gym.