SureStay Hotel by Best Western Summersville

Summersville 38.26945300, -80.84246100 , 1203 Broad St (Show on Map)
7.6
Good


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1 room2 guests 1 room, 2 guests
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Summary of reviewsSureStay Hotel by Best Western Summersville is widely appreciated for its prime location and exceptional hospitality, making it a favored stop for travelers on long road trips. Conveniently located off a major highway, the hotel offers easy access to shopping centers, local attractions, and dining options, while still maintaining a peaceful atmosphere. The surrounding natural beauty also provides a perfect base for outdoor activities.

The hotel receives high praise for its spacious, clean, and comfortable rooms, with recent refurbishments enhancing the guest experience. Guests particularly value the comfort of the beds, contributing to restful nights, with cleanliness consistently highlighted as a positive aspect. The pet-friendly policy and ample parking add to its appeal.

Breakfast at the hotel is generally well-received, offering a variety of hot choices, with many guests appreciating the availability of delicious waffles and 24/7 coffee. While some suggest improvements in variety, including more fruit and protein options, the breakfast serves as a convenient start to the day.

The staff at SureStay Hotel stand out for their friendliness and dedication, with guests frequently commending their helpfulness and professionalism. The warm and welcoming atmosphere created by the attentive staff ensures a pleasant stay for all visitors.

Overall, SureStay Hotel by Best Western Summersville is recognized for its cleanliness, comfort, and outstanding service, making it a reliable and inviting choice for travelers seeking a well-maintained and convenient stopover.
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Categories
Dog Friendly Hotel

Accessible Hotel

3-Star Hotel

Room Types
King Room This double room features a flat-screen TV. The unit has 1 bed.

Double Room with Two Double Beds This quadruple room provides a flat-screen TV. The unit offers 2 beds.

Double Room with Two Double Beds and Bath Tub - Disability Access The unit offers 2 beds.

Guest Reviews
7.6
Good
Location
Nestled in a prime location just off a major highway, SureStay Hotel by Best Western Summersville is a strategic stop for travelers on long road trips. Its easy access from the main roads makes it a perfect retreat for those looking to pause, refresh, and plan their next move. The hotel is centrally situated, offering proximity to shopping centers, local sites, and diverse dining options, including a nearby Dairy Queen. Despite its accessibility, guests appreciate its quiescent atmosphere, with its tucked-away positioning ensuring peaceful nights away from traffic noise.

This spot is not just about convenience; it's also about enjoying the natural beauty surrounding Summersville, making it an ideal base for exploring nearby outdoor activities. The large, comfortable rooms add a touch of relaxation to the stay, with cleanliness frequently praised by visitors. Those traveling with pets will find the pet-friendly policy a welcomed bonus. The hotel staff is recognized for their friendliness, enhancing the overall experience. This destination serves as an excellent point for travelers heading south or those simply on a driving route requiring a seamless stop.

Breakfast
The breakfast experience at SureStay Hotel by Best Western Summersville generally garners positive remarks from guests, with many appreciating the tasty selection and the presence of hot choices. Noteworthy mentions include the delicious waffles and a good variety of food, contributing to a satisfying morning meal. The availability of coffee 24/7 and the evening and morning staff's friendliness add to the pleasant atmosphere.

However, some guests have noted areas for improvement, such as the limited variety, absence of fruits or protein options, and requests for gluten-free cereals like Rice Krispies. The breakfast area can feel cramped considering the size of the hotel, and while the offerings are basic with standard items like toast, muffins, coffee, and oatmeal, guests seem to appreciate having something to grab before starting their day. Overall, while the breakfast might not exceed expectations for everyone, it serves its purpose for those seeking a simple, convenient start to their morning.

Rooms
SureStay Hotel by Best Western Summersville has garnered positive reviews for its rooms, highlighting cleanliness and comfort as predominant features. Guests appreciate the spaciousness of the rooms, which offer ample space for relaxation and are often described as impressively large. The hotel has undergone recent refurbishments, ensuring that rooms are modern and well-equipped with new fixtures to enhance the guest experience. Bed comfort receives commendation; soft pillows contribute to a restful night's sleep. Accessibility of the rooms is convenient, and many are strategically located for ease of movement within the hotel. The staff frequently receives praise for their helpfulness and efficiency, notably during instances requiring room changes or addressing key card issues.

Despite some critique regarding the brown color scheme and occasional noise from rooms near the elevator, the overwhelming sentiment remains positive with special mention of the consistently high level of cleanliness throughout the property. Overall, SureStay Hotel by Best Western Summersville offers guests a welcoming environment with clean, spacious accommodations and service-minded staff, ensuring a comfortable and pleasant stay.

Beds
SureStay Hotel by Best Western Summersville seems to have gained a favorable reputation for the comfort of its beds, which numerous guests have praised as very comfortable and clean. Travelers can expect to enjoy a restful night's sleep, thanks in part to the generally comfy bedding. While there are a few mentions of beds being too soft or even lumpy, these appear to be minor issues when considering the overall feedback. Cleanliness is a consistent highlight, enhancing the comfortable experience guests have with the beds. Though some guests noted discomfort with thin comforters and rough textures, the overall consensus is that the beds provide a good foundation for relaxation during their stay.

Cleanliness
The SureStay Hotel by Best Western Summersville stands out as a haven of cleanliness and comfort based on guest feedback. Visitors repeatedly emphasize the pristine nature of the rooms and bathrooms, which are consistently maintained to a high standard. The facilities are regarded as well-kept, contributing to an overall sense of cleanliness throughout the property. Guests also note that the hotel features newly refurbished rooms, complete with new carpets and mattresses, enhancing the appeal of this welcoming establishment. The pleasant aroma in the rooms paired with super cold air conditioning contributes to a pleasant stay. In addition to its cleanliness, the hotel is described as quiet and conveniently located with ample parking, ensuring peace and ease for travelers. The rooms offer comfort with spaciousness and amenities like comfortable beds that afford guests a restful night's sleep. An added bonus is the presence of friendly and helpful staff, always ready to provide assistance and ensure an enjoyable experience. Overall, SureStay Hotel emerges as a clean, comfortable, and friendly choice for an overnight stay, appealing to those in search of a well-maintained property.

Staff
The reviews for SureStay Hotel by Best Western Summersville paint a picture of exceptional hospitality, emphasizing the friendliness and dedication of the staff. Guests consistently mention how outgoing and helpful the staff are, with particular praise for their readiness to assist and accommodate any needs. The front desk personnel are described as gracious, kind, and efficient, contributing to a smooth check-in experience. Many guests highlight the staff's politeness and professionalism, noting how both the morning and evening shifts maintain a warm and welcoming atmosphere. Whether it's the manager, the overnight staff, or the receptionists, the hotel's team consistently receives accolades for their courteous service. Overall, the staff at SureStay Hotel stands out for their unwavering commitment to ensuring a pleasant stay for all guests, fostering a positive and inviting environment.


No, SureStay Hotel by Best Western Summersville doesn't have any pool.

No, a spa isn't available at SureStay Hotel by Best Western Summersville.

Yes, SureStay Hotel by Best Western Summersville welcomes dogs.

No, parking facilities aren't available at SureStay Hotel by Best Western Summersville.

No, SureStay Hotel by Best Western Summersville doesn't have a gym.

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