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4-Star Hotels in Sumy
4 HOTELS IN AND AROUND SUMYRanking can be influenced by the commissions we receive.
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Summary of reviews
Premier Hotel Shafran is renowned for its favorable location, offering guests the dual benefits of accessibility and serenity. Situated near the city center and a large lake, it serves as an excellent base for exploring the area while providing picturesque views and a peaceful retreat. The hotel's close proximity to public transport and taxis further enhances its appeal, making it particularly convenient for travelers.
Guests consistently praise the breakfast at Premier Hotel Shafran, describing it as delicious and nutritious. The culinary team is commended for delivering consistently tasty meals, with many guests impressed by the quality despite a somewhat limited selection. The inclusion of breakfast in the room rate is a bonus, and the friendly staff, particularly the receptionist, enhance the dining experience.
The accommodations at the hotel are frequently lauded for their spaciousness and coziness. Visitors appreciate the large, comfortable suites and are often surprised by the cleanliness and upkeep of their rooms. Although some guests note that certain rooms exhibit signs of wear, the overall sentiment reflects satisfaction with the generous space and comfort provided.
Cleanliness receives varied feedback from guests. Many commend the hotel for its impeccable standards, enjoying clean, spacious rooms with refreshing, fragrant linens. However, a minority report less favorable conditions, citing issues like inadequate cleaning, outdated amenities, and an unpleasant smell in some rooms. Despite this, many guests still experience a clean and pleasant environment.
The staff at Premier Hotel Shafran are highly praised for their exceptional service. Described as friendly, polite, and extremely helpful, the team goes above and beyond to enhance the guest experience. Reception staff, in particular, are noted for their diligence and problem-solving abilities, creating a welcoming atmosphere and ensuring a comfortable stay.
When it comes to the beds, guests report a mix of experiences. Many find the beds comfortable and luxurious, contributing to a relaxing stay. However, some have encountered issues with mattress quality, such as sagging or the use of two single mattresses pushed together. Additionally, concerns about room temperature and dampness have been noted, indicating areas for improvement in ensuring consistent comfort.
Overall, Premier Hotel Shafran is a well-regarded choice for travelers seeking a tranquil yet accessible location, delicious breakfast offerings, and commendable customer service, despite some variability in room maintenance and bed comfort.
Guests consistently praise the breakfast at Premier Hotel Shafran, describing it as delicious and nutritious. The culinary team is commended for delivering consistently tasty meals, with many guests impressed by the quality despite a somewhat limited selection. The inclusion of breakfast in the room rate is a bonus, and the friendly staff, particularly the receptionist, enhance the dining experience.
The accommodations at the hotel are frequently lauded for their spaciousness and coziness. Visitors appreciate the large, comfortable suites and are often surprised by the cleanliness and upkeep of their rooms. Although some guests note that certain rooms exhibit signs of wear, the overall sentiment reflects satisfaction with the generous space and comfort provided.
Cleanliness receives varied feedback from guests. Many commend the hotel for its impeccable standards, enjoying clean, spacious rooms with refreshing, fragrant linens. However, a minority report less favorable conditions, citing issues like inadequate cleaning, outdated amenities, and an unpleasant smell in some rooms. Despite this, many guests still experience a clean and pleasant environment.
The staff at Premier Hotel Shafran are highly praised for their exceptional service. Described as friendly, polite, and extremely helpful, the team goes above and beyond to enhance the guest experience. Reception staff, in particular, are noted for their diligence and problem-solving abilities, creating a welcoming atmosphere and ensuring a comfortable stay.
When it comes to the beds, guests report a mix of experiences. Many find the beds comfortable and luxurious, contributing to a relaxing stay. However, some have encountered issues with mattress quality, such as sagging or the use of two single mattresses pushed together. Additionally, concerns about room temperature and dampness have been noted, indicating areas for improvement in ensuring consistent comfort.
Overall, Premier Hotel Shafran is a well-regarded choice for travelers seeking a tranquil yet accessible location, delicious breakfast offerings, and commendable customer service, despite some variability in room maintenance and bed comfort.
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4 Star
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