Four Points by Sheraton Surabaya, Pakuwon Indah
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Summary of reviewsAt Four Points by Sheraton Surabaya, Pakuwon Indah, guests are consistently impressed by the hotel's prime location, offering direct access to the expansive Pakuwon Mall. This strategic positioning provides seamless connectivity to shopping, dining, and vibrant city attractions, making it a favored spot for leisure and exploration. The breakfast experience at the hotel is noted for its remarkable quality and variety, featuring an extensive buffet of Indonesian and Western dishes, complemented by attentive service and live music on weekends.
The rooms are highly praised for their cleanliness and spaciousness, with comfortable beds and impressive city views contributing to a pleasant stay. Cleanliness is a standout feature, with guests highlighting the hotel's well-maintained environment and friendly housekeeping staff ensuring rooms remain spotless. The staff overall is commended for their friendliness and professionalism, providing exceptional service and accommodating guest requests with thoughtful attention.
Guests appreciate the hotel's 24-hour gym, which is well-equipped and paired with a stunning pool area shared with the neighboring Westin hotel. Both facilities are noted for their cleanliness, appealing settings, and suitability for families. The pool's lovely views and grandeur, especially in the evening, add to the relaxing atmosphere. Lastly, the beds are described as superbly comfortable, with luxurious materials offering a restful night's sleep, often like a heavenly experience. The combination of excellent location, quality amenities, and attentive service makes Four Points by Sheraton Surabaya, Pakuwon Indah a compelling choice for a satisfying and enjoyable stay.
Categories
The rooms are highly praised for their cleanliness and spaciousness, with comfortable beds and impressive city views contributing to a pleasant stay. Cleanliness is a standout feature, with guests highlighting the hotel's well-maintained environment and friendly housekeeping staff ensuring rooms remain spotless. The staff overall is commended for their friendliness and professionalism, providing exceptional service and accommodating guest requests with thoughtful attention.
Guests appreciate the hotel's 24-hour gym, which is well-equipped and paired with a stunning pool area shared with the neighboring Westin hotel. Both facilities are noted for their cleanliness, appealing settings, and suitability for families. The pool's lovely views and grandeur, especially in the evening, add to the relaxing atmosphere. Lastly, the beds are described as superbly comfortable, with luxurious materials offering a restful night's sleep, often like a heavenly experience. The combination of excellent location, quality amenities, and attentive service makes Four Points by Sheraton Surabaya, Pakuwon Indah a compelling choice for a satisfying and enjoyable stay.
Hotel near Golf Courses
Located with easy access to golf courses, this hotel is adjacent to a golf course and offers amenities such as a driving range, golf lessons, and a golf pro shop. It also features a mini golf course on-site for guests.
Hotel Taking Steps Towards Sustainability
The hotel adheres to the Cleanliness, Health, Safety, and Environment Sustainability (CHSE) protocol, which includes a focus on environmental sustainability.
Family Friendly Hotel
This hotel offers comfortable accommodations and convenient access to family-oriented activities. Its location within a mall complex provides easy access to dining and entertainment options suitable for families.
Romantic Hotel
Located in Pakuwon Indah, this hotel offers a modern and comfortable stay. Its well-appointed rooms, dining options, and convenient location make it a good choice for couples seeking a relaxing and romantic getaway. The hotel's excellent service enhances the overall experience.
Hotel with Swimming Pool
Four Points by Sheraton Surabaya, Pakuwon Indah offers great pool facilities for guests.
Children's Pool Outdoor Pool
Business Hotel
Four Points by Sheraton Surabaya, Pakuwon Indah provides a business center and concierge services. It features meeting facilities and is located near shopping areas, making it convenient for business travelers. The hotel is known for professional staff and good location.
Hotel with Parking
This hotel provides free private parking for its guests.
Accessible Hotel
This hotel is listed among the best accessible hotels in Surabaya.
Hotel with Gym
This hotel offers a 24-hour gym. It is located within Pakuwon Mall, providing convenient access to shopping and entertainment.
4-Star Hotel
This hotel offers a great experience with its location inside Pakuwon Mall, providing easy access to shopping and dining. It includes amenities like free bikes, an outdoor swimming pool, and a fitness center, making it ideal for both leisure and convenience.
Hotel with Outdoor Pool
This hotel offers a modern outdoor pool with a relaxed atmosphere. The pool area is well-maintained and provides a comfortable space for guests to unwind after a day of exploring.
Hotel with Children's Pool
Provides a comfortable children's pool and family-friendly services. Its location in Pakuwon Indah makes it convenient for accessing family-oriented attractions.
Hotel for Honeymoon
Guest Reviews
Four Points by Sheraton Surabaya, Pakuwon Indah boasts an impressive location, offering guests unparalleled convenience and direct access to the expansive Pakuwon Mall. Situated right in the middle of the action, this hotel is perfect for those seeking both leisure and comfort, with easy access to a giant shopping center just steps away. Guests appreciate the strategic location, which allows effortless exploration of the city's vibrant attractions, dining, and shopping options. The seamless connection to one of Indonesia's largest malls means that a plethora of restaurants and shops are right at the doorstep, providing an engaging and enriching experience throughout the stay. This prime spot in the city center enhances the appeal of the hotel, making transportation and navigation hassle-free. Overall, the location of Four Points by Sheraton Surabaya is a standout feature, consistently praised for its convenience and accessibility.
The breakfast experience at Four Points by Sheraton Surabaya, Pakuwon Indah is consistently praised by guests for its remarkable quality and variety. With an impressive array of dishes that cater to diverse tastes, guests can enjoy a selection of both Indonesian specialties and Western favorites, all prepared with delectable flavors. The breakfast buffet is described as expansive, offering numerous options that ensure a fulfilling start to the day. Noteworthy mentions highlight the luxurious feel of the morning meal, with some guests describing it as stunning and superior.
The service provided by the staff during breakfast time also receives high accolades, complementing the delightful food with attentive care. There's also an added touch of live music during weekends, enhancing the overall dining ambiance. The combination of plentiful food, excellent value for money, and an inviting atmosphere makes breakfast at this hotel a highly recommended experience. Whether seeking traditional local tastes or international varieties, the breakfast seamlessly meets guests’ expectations, leaving them impressed by the extraordinary culinary offerings.
Four Points by Sheraton Surabaya, Pakuwon Indah garners favorable impressions for its room offerings, blending comfort with an excellent urban view. Guests consistently remark on the cleanliness and spaciousness of the accommodations, highlighting well-appointed rooms that promise restful nights with comfortable beds and high-quality pillows. Large windows present guests with stunning city vistas, enhancing their overall experience. The junior suite especially stands out for its size, making it ideal for families with young children. With an attentive housekeeping staff ensuring a neat environment, visitors enjoy accommodations that are both pleasant and relaxed, complemented by sufficient in-room facilities. Overall, guests find these rooms exceptional, often upgrading to premium options, assuring a luxurious stay reinforced by impressive views and ample space.
The comfort of the beds at Four Points by Sheraton Surabaya, Pakuwon Indah stands out as a highlight among guest reviews. Consistently described as super comfortable and of excellent quality, the beds provide a restful experience that many have likened to heaven. The spaciousness of the beds allows ample room, perfect for accommodating multiple guests comfortably. With a moderate softness that caters to diverse preferences, the bedding features luxurious goose down materials, enhancing the overall sleep experience. These consistently positive remarks make the accommodations an appealing choice for travelers seeking a restful night's sleep.
Four Points by Sheraton Surabaya, Pakuwon Indah sets a high standard in maintaining cleanliness and hygiene, making it a prime choice for travelers. Guests consistently note the hotel as being very clean, with tidy and well-maintained facilities. The rooms are repeatedly described as clean, comfortable, and spacious, providing a cozy environment that enhances the overall stay. The hotel's new and complete facilities further contribute to its appeal, offering both convenience and comfort.
Beyond cleanliness, the staff is also frequently highlighted for their friendliness and dedication. The room cleaning staff, in particular, receives praise for their sincerity and ensuring that the rooms remain sparklingly clean. The combination of a hygienic environment and attentive service ensures a pleasant experience for both short-term business travelers and those seeking a comfortable retreat.
The staff at Four Points by Sheraton Surabaya, Pakuwon Indah is repeatedly praised for being exceptionally friendly, helpful, and professional. Guests frequently mention the upbeat hospitality and attentive service experienced during their stays, including their interactions at the front desk and in the restaurant. The staff's kindness, positive demeanor, and willingness to assist make for a welcoming and memorable experience. Notably, the restaurant staff are commended for their attentiveness, particularly during breakfast. Guests also highlight the staff's ability to accommodate special requests, such as vegetarian options, contributing to an outstanding service reputation. Many visitors appreciate the thoughtful and personal touches provided by the staff, contributing to a remarkable and enjoyable visit.
The gym at Four Points by Sheraton Surabaya, Pakuwon Indah receives high praise from guests for its cleanliness and extensive facilities. Open 24 hours, the gym is noted for being both well-equipped and quiet, offering a variety of exercise equipment that caters to different workout needs. Guests frequently mention the great combination of the gym and pool, describing them as fantastic and interesting. With a large, clean fitness area and the added benefit of a swimming pool and several basins, the facility is highlighted as a standout feature of the hotel, providing guests with a satisfying fitness experience during their stay.
The pool at Four Points by Sheraton Surabaya, Pakuwon Indah consistently impresses guest with its high standards and appealing setting. Many guests commend the pool for being big, clean, and offering a lovely view, making it a favored spot for relaxation. The swimming pool is described as stunning, with some guests highlighting its magnificent appearance, especially in the evening. The facilities shared with the neighboring Westin hotel further enhance the pool experience. It is also noted that the pool accommodates families well, as it is suitable for kids. Overall, the pool area receives high praise, contributing to a memorable stay.
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Location
Breakfast
The service provided by the staff during breakfast time also receives high accolades, complementing the delightful food with attentive care. There's also an added touch of live music during weekends, enhancing the overall dining ambiance. The combination of plentiful food, excellent value for money, and an inviting atmosphere makes breakfast at this hotel a highly recommended experience. Whether seeking traditional local tastes or international varieties, the breakfast seamlessly meets guests’ expectations, leaving them impressed by the extraordinary culinary offerings.
Rooms
Beds
Cleanliness
Beyond cleanliness, the staff is also frequently highlighted for their friendliness and dedication. The room cleaning staff, in particular, receives praise for their sincerity and ensuring that the rooms remain sparklingly clean. The combination of a hygienic environment and attentive service ensures a pleasant experience for both short-term business travelers and those seeking a comfortable retreat.
Staff
Gym
Pool
Yes, Four Points by Sheraton Surabaya, Pakuwon Indah has pool(s) that belong to one or more of the following categories: Children's Pool, Outdoor Pool.
No, a spa isn't available at Four Points by Sheraton Surabaya, Pakuwon Indah.
No, Four Points by Sheraton Surabaya, Pakuwon Indah doesn't allow dogs.
Yes, parking facilities are available at Four Points by Sheraton Surabaya, Pakuwon Indah.
Yes, Four Points by Sheraton Surabaya, Pakuwon Indah has a gym.
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