Hotel Ciputra World Surabaya managed by Swiss-Belhotel International
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Summary of reviewsHotel Ciputra World Surabaya managed by Swiss-Belhotel International is highly praised for offering a balanced blend of luxury, convenience, and exceptional service. Its strategic location is a major highlight, directly connected to Ciputra World Mall, a prime shopping and dining destination. The hotel’s proximity to key spots in Surabaya makes it ideal for both business and leisure travelers, providing easy access to transportation and entertainment venues.
Guests commend the hotel's breakfast offerings, which feature a wide array of delicious options ranging from local Indonesian dishes to continental favorites. The extensive and sumptuous buffet is supported by attentive staff, contributing to memorable dining experiences. The rooms, spacious and elegantly furnished, offer extraordinary city views and are maintained to high cleanliness standards. Guests appreciate the luxurious amenities, such as large bathtubs and comfortable beds, which guarantee a restful night's sleep.
Cleanliness is a consistent aspect of positive feedback, with the entire establishment being noted for its meticulous upkeep. The staff receives glowing reviews for their friendliness, professionalism, and customer-oriented approach, making guests feel at home. Despite occasional delays in the check-in process, the staff’s efficiency and welcoming demeanor enhance the hospitality experience.
The rooftop infinity pool on the 22nd floor is another standout feature, offering guests relaxation with stunning views of Surabaya's skyline. Complemented by spa facilities, the pool area provides a complete wellness experience. Overall, Hotel Ciputra World Surabaya successfully combines a dynamic city backdrop with a warm, inviting atmosphere, ensuring guests have an unforgettable stay.
Categories
Guests commend the hotel's breakfast offerings, which feature a wide array of delicious options ranging from local Indonesian dishes to continental favorites. The extensive and sumptuous buffet is supported by attentive staff, contributing to memorable dining experiences. The rooms, spacious and elegantly furnished, offer extraordinary city views and are maintained to high cleanliness standards. Guests appreciate the luxurious amenities, such as large bathtubs and comfortable beds, which guarantee a restful night's sleep.
Cleanliness is a consistent aspect of positive feedback, with the entire establishment being noted for its meticulous upkeep. The staff receives glowing reviews for their friendliness, professionalism, and customer-oriented approach, making guests feel at home. Despite occasional delays in the check-in process, the staff’s efficiency and welcoming demeanor enhance the hospitality experience.
The rooftop infinity pool on the 22nd floor is another standout feature, offering guests relaxation with stunning views of Surabaya's skyline. Complemented by spa facilities, the pool area provides a complete wellness experience. Overall, Hotel Ciputra World Surabaya successfully combines a dynamic city backdrop with a warm, inviting atmosphere, ensuring guests have an unforgettable stay.
Hotel near Golf Courses
As part of the Ciputra World complex, this hotel is integrated with Ciputra Golf Club & Hotel Surabaya, providing direct access to a 27-hole championship golf course. It is known as one of the biggest and most complete golf courses in East Java.
Hotel Taking Steps Towards Sustainability
This hotel has implemented green building concepts in its design and operations. Features include a north-south orientation to maximize natural lighting, the use of lightweight bricks and water-based paint, energy-efficient LED lighting, and a natural flow system for air circulation.
Hotel for Honeymoon
This hotel is specifically highlighted for its 'Honeymoon en Suite' packages, offering romantic room decorations, in-room dining, couple spa treatments, afternoon tea, and floating breakfast by the infinity pool with city views. It provides a comprehensive and tailored romantic experience.
Hotel with Spa
Offers Body Glow spa services, contributing to a relaxing stay. The hotel's location near Royal Plaza Surabaya adds convenience for guests looking to combine shopping with spa treatments.
Romantic Hotel
Adjacent to Ciputra World Mall, this hotel offers a convenient and luxurious experience. Its central location, high-quality facilities, and personalized service make it a great choice for couples. The hotel provides a romantic getaway with honeymoon en suite packages.
Business Hotel
Hotel Ciputra World Surabaya has 8 meeting rooms accommodating 10 to 450 guests, designed for flexibility with various configurations. The hotel’s meeting facilities are designed for maximum flexibility and can be arranged in many different configurations to suit all possible needs.
Hotel with Parking
The hotel offers free self parking and a car park onsite. Valet parking is available for a surcharge.
Accessible Hotel
Hotel Ciputra World Surabaya managed by Swiss-Belhotel International provides facilities for disabled guests.
5-Star Hotel
With direct access to Ciputra World Surabaya Mall, this hotel offers modern accommodations, an outdoor swimming pool, a fitness center, and a spa. The rooms are equipped with IPTV and i-home systems for a high-tech experience.
Hotel with Outdoor Pool
This hotel offers a rooftop outdoor pool on the 22nd floor overlooking the city, along with a jacuzzi and a kid's pool. The hotel also has an indoor pool.
Luxury Hotel
Hotel with Swimming Pool
Infinity Pool Panoramic View Pool Outdoor Pool
Hotel with Gym
Hotel with Infinity Pool
Hotel with Panoramic View Pool
Guest Reviews
Situated in a remarkable location, Hotel Ciputra World Surabaya offers travelers the convenience and vibrancy of being directly connected to the Ciputra World Mall, one of the city's premier shopping and dining destinations. Its strategic position makes it ideal for anyone looking to explore the city, being close to almost every key spot in Surabaya. Guests benefit from this proximity, as it is part of the bustling business center, ensuring a plethora of delicious dining options are just a short distance away. With easy access to transportation and a variety of entertainment venues, the location of the hotel makes it a favorite among visitors who appreciate both comfort and convenience in the heart of Surabaya’s dynamic scene. Whether one is here for leisure or business, Hotel Ciputra World Surabaya seamlessly integrates the excitement of the city with the warmth of a welcoming stay.
Nestled within the vibrant city of Surabaya, Hotel Ciputra World Surabaya managed by Swiss-Belhotel International has received high praise for its exceptional breakfast offerings. Guests consistently commend the extensive variety presented each morning, featuring a sumptuous buffet that caters to diverse tastes with a great selection of both local Indonesian dishes and continental fare. The breakfast spread is noted for its generous options, ensuring there is something for everyone to savor, from Western favorites to traditional Indonesian delights. Patrons particularly appreciate the delicious food with wide-ranging options, enhancing their dining experience.
The service at the gallery restaurant also earns accolades for the friendly and attentive staff, contributing to the overall positive experience. While a few reviews note that the taste is satisfactory, the majority find the breakfast to be a worthwhile highlight of their stay. With meals described as excellent and superb, it is no wonder that many guests leave with fond memories of the hotel's breakfast. Whether indulging in Earl Grey tea or mushroom soup, or exploring the variety of choices available, visitors are treated to delightful mornings at this well-regarded Surabaya hotel.
Hotel Ciputra World Surabaya, managed by Swiss-Belhotel International, offers a remarkable accommodation experience with its generous and meticulously maintained rooms. Guests consistently praise the hotel's spacious layout, featuring large and elegantly furnished rooms that come with extraordinary city views. The rooms exemplify luxury and comfort, highlighted by very large bathtubs, separate showers, and plush, comfortable beds that ensure a restful night's sleep. Notably, the hotel maintains a high standard of cleanliness, with rooms being cleaned daily, leaving them spotless and inviting. The modern and stylish design of both the rooms and the overall hotel adds to the sophisticated ambiance. The attentive and helpful staff further enhance the guest experience. The deluxe rooms embody a five-star experience, providing a blend of comfort and aesthetic appeal that creates a memorable stay for all visitors.
Hotel Ciputra World Surabaya, managed by Swiss-Belhotel International, consistently receives positive feedback for its exceptional levels of cleanliness. Guests frequently describe the rooms as spotless, spacious, and comfortable. The bathrooms are notably very clean, complementing the overall perception of the hotel as a well-maintained and modern establishment. Cleanliness extends beyond the rooms, as the entire hotel maintains high standards, further enhancing the inviting atmosphere. The hotel meets and often exceeds expectations with its meticulous attention to detail and cleanliness, offering clean sheets and a beautifully maintained environment throughout.
At Hotel Ciputra World Surabaya, managed by Swiss-Belhotel International, guests consistently highlight the remarkable experience provided by the hotel staff. The overwhelming sentiment is positivity, with frequent praise for their friendliness, helpfulness, and professionalism. Guests feel at home, often noting that the staff makes them feel like family. The team is described as not only sweet and kind but also respectful of guests' privacy, blending warmth with courtesy effortlessly. Professionalism is evident, with a customer-oriented approach that enhances the overall hospitality experience. While occasionally the check-in process may take longer than anticipated, the staff's overall efficiency and knowledge are commendable, ensuring guests' needs are met promptly. The exceptional service, along with the warm, welcoming demeanor of the staff, contributes significantly to the hotel's inviting atmosphere.
The pool at Hotel Ciputra World Surabaya offers an impressive experience for guests. Situated on the 22nd floor, the rooftop infinity pool provides a stunning setting for relaxation. Guests frequently praise its beautiful design and the breathtaking view, making it ideal for a refreshing dip or unwinding after a busy day. The pool area is complemented by spa facilities, allowing visitors to enjoy a complete wellness experience while soaking up the remarkable skyline of Surabaya.
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Location
Breakfast
The service at the gallery restaurant also earns accolades for the friendly and attentive staff, contributing to the overall positive experience. While a few reviews note that the taste is satisfactory, the majority find the breakfast to be a worthwhile highlight of their stay. With meals described as excellent and superb, it is no wonder that many guests leave with fond memories of the hotel's breakfast. Whether indulging in Earl Grey tea or mushroom soup, or exploring the variety of choices available, visitors are treated to delightful mornings at this well-regarded Surabaya hotel.
Rooms
Cleanliness
Staff
Pool
Yes, Hotel Ciputra World Surabaya managed by Swiss-Belhotel International has pool(s) that belong to one or more of the following categories: Infinity Pool, Panoramic View Pool, Outdoor Pool.
Yes, a spa is available at Hotel Ciputra World Surabaya managed by Swiss-Belhotel International.
No, Hotel Ciputra World Surabaya managed by Swiss-Belhotel International doesn't allow dogs.
Yes, parking facilities are available at Hotel Ciputra World Surabaya managed by Swiss-Belhotel International.
Yes, Hotel Ciputra World Surabaya managed by Swiss-Belhotel International has a gym.
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