Holiday Inn Express Hotel & Suites Swansea by IHG

Swansea 41.75250900, -71.23534400 , 1400 Grand Army Highway Route 6 (Show on Map)
7.6
Good


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1 room2 guests 1 room, 2 guests
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Summary of reviewsHoliday Inn Express Hotel & Suites Swansea by IHG offers a pleasing stay for travelers, particularly emphasized through its favorable location and attentive service. The hotel's proximity to the highway provides easy access to attractions between Bristol and Providence, with the added convenience of dining options and local amenities nearby. Visitors appreciate the large rooms equipped with practical amenities like fridges and microwaves, contributing to a comfortable and economical stay. The welcoming and helpful staff further enhance the guest experience, with Michelle frequently highlighted for her exceptional service at the front desk.

A highlight for many guests is the delightful breakfast experience. With a variety of hot and fresh selections that cater to different dietary preferences, breakfast is seen as a strong feature of the stay. Visitors enjoy the ample selection and friendly service, which provides a pleasant start to the day.

The spaciousness and comfort of the rooms receive frequent praise, noted for their cleanliness and serene environment. While some guests mention minor issues with amenities like refrigerators, the overall room experience is positive, supported by super comfortable beds and functional layouts.

Cleanliness is a strong point, with the hotel maintaining a well-kept environment across both communal and private spaces. Guests feel secure and comfortable in a quiet atmosphere, which complements the hotel's strategic location.

The staff further contribute to the positive experience, consistently described as friendly and helpful. Although there are occasional lapses, the team's efficiency and politeness leave a lasting impression.

The hotel's pool, while modest in size, offers a warm and inviting option for relaxation. Families find the pool useful for keeping children entertained, although some maintenance challenges have been noted. Overall, the presence of a pool adds value to the hotel's amenities.

In summary, Holiday Inn Express Hotel & Suites Swansea by IHG is recognized for its convenient location, comfortable accommodations, and friendly service, making it a favorable choice for both leisure and business travelers.
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Categories
Business Hotel
This hotel offers standard amenities for business travelers. It includes fitness facilities and high-quality breakfast.

Hotel with Gym
This hotel's fitness center offers 24/7 access and is equipped with elliptical machines, a stationary bicycle, and a treadmill.

Hotel near Golf Courses

Hotel for Honeymoon

Hotel with Swimming Pool

  Indoor Pool  


Accessible Hotel

Hotel with Indoor Pool

Room Types
Standard Room Bed type preference cannot be guaranteed as it will be allocated upon arrival based on availability.

King Suite Features a sofa bed, microwave, activity table and wet bar.

Standard Room with Two Queen Beds The spacious double room features air conditioning, a tea and coffee maker, as well as a private bathroom boasting a bath and a shower. The double room offers a wardrobe, tumble dryer, a carpeted floor, heating, as well as a flat-screen TV with cable channels. The unit has 2 beds.

Queen Suite with Two Queen Beds and Sofa Bed Features a microwave, sofa bed and separate living area.

Queen Suite with Two Queen Beds Features an activity table, microwave, sofa bed and separate living area.

Standard King Room The spacious double room features air conditioning, a tea and coffee maker, as well as a private bathroom boasting a bath and a shower. The double room provides a wardrobe, tumble dryer, a carpeted floor, heating and a flat-screen TV with cable channels. The unit has 1 bed.

King Room - Disability Access Providing free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The spacious double room provides air conditioning, a tea and coffee maker, a wardrobe, tumble dryer, as well as a flat-screen TV with cable channels. The unit offers 1 bed.

King Room - Hearing Accessible Providing free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The spacious double room provides air conditioning, a tea and coffee maker, a wardrobe, tumble dryer and a flat-screen TV with cable channels. The unit offers 1 bed.

Double Room with Two Double Beds - Disability Access The spacious double room provides air conditioning, a tea and coffee maker, as well as a private bathroom featuring a bath and a shower. The unit offers 2 beds.

Suite - Mobility Access Roll in Shower/Non-Smoking This air-conditioned suite is comprised of a flat-screen TV with cable channels and a private bathroom. The unit has 2 beds.

Queen Suite with Two Queen Beds Hearing Accessible Bathtub - Non-Smoking This air-conditioned suite is comprised of a flat-screen TV with cable channels and a private bathroom. The unit has 2 beds.

Guest Reviews
7.6
Good
Location
Holiday Inn Express Hotel & Suites Swansea by IHG boasts a convenient and favorable location for travelers exploring the area between Bristol and Providence. Situated not far from the highway, guests appreciate the ease of access to nearby attractions and amenities, including a variety of restaurants. The hotel provides a cost-effective stay with the added benefits of large rooms equipped with fridges and microwaves, ensuring comfort and practicality. The friendly and helpful staff contribute to a pleasant experience, with efficient check-in and attentive service. For those traveling with vehicles, parking right outside the door adds to the hassle-free nature of the stay. Overall, the location is consistently noted as a positive aspect, complementing the comfortable beds and ensuring a restful visit.

Breakfast
The breakfast experience at the Holiday Inn Express Hotel & Suites Swansea by IHG generally receives positive remarks from guests. Many found the breakfast to be delightful, highlighting its rich and varied offerings. The presence of diverse types of milk garnered appreciation, catering to different dietary preferences. A notable mention was the consistently good and hot selections available on different days, ensuring a fresh start each morning without repetition. Guests appreciated the ample selection of hot foods, which provided a satisfying meal to start the day.

Positive sentiments were also reflected in the friendly service from the staff, adding a pleasant touch to the breakfast experience. While some guests felt the variety could be improved, most found the offerings to be enough for a quick and enjoyable bite. The breakfast is seen as a solid inclusion in the stay, with guests enjoying the convenience of a fulfilling and clean dining environment. Overall, the breakfast at this hotel is a well-received aspect of the guest experience.

Rooms
When visiting the Holiday Inn Express Hotel & Suites Swansea by IHG, guests frequently praise the spaciousness and comfort of the rooms. Many reviews highlight the large and updated nature of the accommodations, often noting their beautiful presentation. The rooms are described as bright and clean, providing a serene environment for guests. Visitors who require accessible accommodations appreciate the spaciousness and comfort, particularly mentioning the super comfortable beds. The general layout, often featuring chaise lounge chairs, adds to the comfort and ease of use within the room. However, it appears that some areas, such as the bathroom, could benefit from updates to match the overall standard of the rooms. Additionally, guests have occasionally experienced issues with amenities, such as malfunctioning refrigerators that affected the freshness of the air in the room. Despite these minor shortcomings, the hotel offers a generally pleasant and accommodating experience, ideal for anyone seeking a comfortable stay near local shops and attractions.

Cleanliness
The Holiday Inn Express Hotel & Suites Swansea by IHG receives noteworthy praise for its cleanliness and overall upkeep. Guests frequently commend the hotel's clean environment, emphasizing that both communal and private spaces like the lobby, breakfast areas, and rooms are consistently well-maintained. Visitors describe the atmosphere as quiet and safe, enhancing their sense of comfort. The hotel's strategic location near the highway adds convenience to the cleanliness aspect, making it an attractive choice for travelers. Guests also appreciate the attentive and friendly staff who contribute to the hotel's welcoming atmosphere. Despite some occasional issues, such as concerns about the bathroom cleanliness in specific instances, the overall impression is one of a clean and comfortable stay complemented by good breakfast offerings.

Staff
Guests consistently praise the staff at Holiday Inn Express Hotel & Suites Swansea by IHG for their friendliness and helpfulness. From reception to breakfast service, the team is described as polite and welcoming, ensuring guests feel comfortable and valued throughout their stay. Michelle, in particular, stands out among the reviews, frequently mentioned for her exceptional service at the front desk, handling every interaction with kindness and efficiency. Despite some isolated feedback about a staff member displaying slower service, the overall impression of the staff remains overwhelmingly positive, contributing significantly to the overall pleasant experience at the hotel.

Pool
The pool at the Holiday Inn Express Hotel & Suites Swansea by IHG offers a mix of experiences for guests. While the pool's size is modest, many appreciate its warm temperature, which makes for a comfortable swim. Families find the pool particularly useful for keeping children entertained and energized after a long day of travel. On the positive side, some guests have enjoyed a private and tranquil swim, having the pool entirely to themselves. However, occasional maintenance issues and closures have caused disappointment for some visitors, with a lack of pool towels and ongoing upkeep needs being noted. Despite these challenges, the presence of a pool at the hotel remains a valued feature among its amenities.


Yes, Holiday Inn Express Hotel & Suites Swansea by IHG has pool(s) that belong to one or more of the following categories: Indoor Pool.

No, a spa isn't available at Holiday Inn Express Hotel & Suites Swansea by IHG.

No, Holiday Inn Express Hotel & Suites Swansea by IHG doesn't allow dogs.

No, parking facilities aren't available at Holiday Inn Express Hotel & Suites Swansea by IHG.

Yes, Holiday Inn Express Hotel & Suites Swansea by IHG has a gym.

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