Hotel Bernina 1865 by Kleos Group Collection is consistently praised for its exceptional location, nestled in the charming village of Samedan and is an ideal base for exploring the Upper Engadine region. Its proximity to hiking paths, cross-country ski trails and the train station ensures easy access to nearby attractions, including St. Moritz. The hotel offers stunning views of the surrounding mountains and valley. The historical charm and grandeur of the building, combined with modern comforts and spacious rooms, enhance its value for money. The convenience of a bus stop directly outside the hotel further adds to its accessibility.
The breakfast at Hotel Bernina 1865 is a major highlight, featuring a rich, varied buffet including freshly baked breads, various fruits, eggs and unique delicacies like croissants filled with vanilla cream. The breakfast room, known as the "Emperor's Hall," offers a spectacular atmosphere with historical charm and stunning mountain views. Live piano music on some mornings adds a touch of sophistication. Guests appreciate the attentive staff, high-quality food and the luxurious setting.
Dinner experiences are generally positive with guests enjoying lovely meals in the main dining room and excellent pizzas in the pizzeria. The restaurant offers a delightful atmosphere with great service and delicious food, including fondue, wood-fired pizza and gourmet cuisine. However, some diners found the menu limited and service occasionally slow or disorganized. Despite minor inconveniences, on-site dining is convenient and pleasant.
The hotel offers spacious and beautifully furnished rooms, many with stunning mountain views. Guests frequently praise the cleanliness, comfort and well-maintained amenities. The historical charm combined with modern comforts makes for a memorable stay. Although some rooms have minor issues like drafty doors or minimal furnishings, the overall experience is overwhelmingly positive.
Cleanliness at Hotel Bernina 1865 is impressively maintained with rooms and common areas consistently described as spotless and cozy. The diligent housekeeping staff ensures high standards across the premises. Despite occasional inconsistencies, the majority of guests find the cleanliness outstanding.
The warm and welcoming staff at the hotel significantly contribute to a pleasant stay. Guests appreciate the exceptional service provided by individuals such as Marisol, Ana Chiara and Veronica, among others. Despite occasional slow check-ins or language barriers, the reception team is noted for their professionalism and helpfulness.
The hotel's Wi-Fi generally receives positive feedback for its good, fast and reliable connectivity with complimentary service available. Some technical issues arise occasionally, but they are relatively minor.
Parking options at the hotel are generally satisfactory with ample and convenient free parking available. The hotel also accommodates electric vehicle charging and offers premium parking for motorcyclists. Although finding a spot can occasionally be challenging, the overall parking experience is hassle-free.
Hotel Bernina 1865 is highly recommended for families, offering spacious accommodations and kid-friendly facilities. The family suites and rooms with kitchenettes make it easier for families to manage meals. Additional perks like free lift and bus cards for children enhance the family vacation experience.
For ski enthusiasts, the hotel’s location near ski resorts and ski lifts, along with ample ski storage and shuttle services, makes it an ideal destination. The Engadine ticket, offering free access to trains, buses and mountain railways, is a standout feature.
Overall, Hotel Bernina 1865 by Kleos Group Collection stands out for its exceptional location, historical charm, excellent breakfast, spacious rooms, cleanliness and hospitable staff, making it a desirable choice for travelers.
Swiss-Chalet Merlischachen - Romantik Schloss-Hotel am See, elegantly positioned along the serene shores of Lake Lucerne, offers an enchanting escape for travelers seeking tranquility and stunning natural beauty. This lakeside gem captivates guests with its breathtaking lakefront views and rustic charm reminiscent of a Swiss mountain chalet. The hotel's idyllic location, coupled with excellent service, makes it a prime destination for those eager to explore Switzerland's picturesque landscape while enjoying exceptional hospitality.
Breakfast at the hotel is well-received for its quality and ample selection, even though guests suggest some improvements for variety and freshness. Dinner experiences are memorable, thanks to the exquisite cuisine and the warm, inviting atmosphere enhanced by friendly staff. Although some dishes may need a flavor balance and the menu could use an update, the overall dining experience is delightful.
Guestrooms are spacious and charming, with many offering panoramic views of the lake. While some rooms may need decorative updates to meet the expected four-star standard, the comfort, cleanliness, and tranquility they provide are often praised. The staff at the hotel consistently receive acclaim for their exceptional friendliness and accommodating nature, contributing significantly to the hotel's warm and welcoming atmosphere.
The indoor pool and private beach add to the hotel's relaxing appeal, providing guests with excellent leisure options. Additionally, the convenient parking facilities and complimentary services cater to guests arriving by car. While parking fees can be unexpectedly high, the overall ease of access remains a notable benefit.
Though the hotel occasionally falls short of traditional four-star expectations in some areas, such as room furnishings and certain amenities, it maintains an air of luxury and high value, offering upscale furnishings and lavish spaces. For couples seeking a romantic escape, the Swiss-Chalet Merlischachen provides a charmingly romantic setting reminiscent of a fairy tale castle, enhanced by its stunning location and attentive staff.
Overall, Swiss-Chalet Merlischachen - Romantik Schloss-Hotel am See stands out as a captivating retreat that blends enchanting scenery, excellent service, and charming accommodations, promising a memorable stay amid the natural beauty of Lake Lucerne.