Platinum Apartments

Szklarska Poreba 50.82036000, 15.52745700 , Kilińskiego (Show on Map)
9.0
Excellent


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Summary of reviewsPlatinum Apartments receives high praise for its prime location, striking an ideal balance between natural beauty and city convenience. Nestled near ski lifts and hiking trails and within walking distance to city amenities such as restaurants and shops, the apartments offer stunning mountain views and a peaceful setting adjacent to a forest and stream. The modern, clean and spacious accommodations, some with balconies offering breathtaking views, receive consistent commendation.

Guests particularly appreciate the exceptional breakfast offerings, featuring a wide variety of dishes catering to different dietary needs, including vegan and gluten-free options. The breakfast buffet is described as luxurious and diverse, providing a delicious start to the day. The dining experience is further enhanced by multiple on-site restaurants serving high-quality meals, though some diners noted occasional issues with lukewarm food and limited drink options.

The rooms are lauded for their spaciousness, modern design and cleanliness. Amenities such as kitchenettes, private saunas and large balconies add to the comfort and appeal. Families find the apartments accommodating with child-friendly features like playgrounds and children's programs. High marks are also given for the hotel's cleanliness with consistently spotless common areas and outdoor spaces.

Staff at Platinum Apartments earn accolades for their friendliness, professionalism and helpfulness, contributing significantly to positive guest experiences. The free Wi-Fi receives mixed reviews; while some praise its excellent coverage and reliability, others encounter unstable signals in parts of the property.

The gym, though well-maintained and equipped with modern machinery, could benefit from additional equipment to better serve dedicated fitness enthusiasts. The swimming pool complex is a highlight, featuring clean, heated pools, a separate children's area and ample lounging options, although some guests noted occasional noise and availability issues with sunbeds.

Parking at Platinum Apartments, while generally convenient with ample spaces and security options, is an additional cost that some guests find steep. The availability of electric vehicle charging stations is a appreciated, particularly for eco-conscious travelers, though capacity during peak times can be an issue.

Overall, Platinum Apartments is highly recommended for its luxurious facilities, serene environment and exceptional cleanliness, making it a top choice for both families and couples. Despite minor drawbacks, the combination of outstanding location, excellent amenities and professional staff makes for a memorable stay.
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Aparthotel with EV Charging Stations
Offers EV charging stations. Guests can conveniently charge their vehicles while enjoying apartment-style accommodation.

Dog Friendly Aparthotel

Aparthotel with Swimming Pool

  Heated Pool    Indoor Pool    Children's Pool    Outdoor Pool  


Aparthotel with Parking

EV charging stations  


Aparthotel with Gym

4-Star Aparthotel

Aparthotel with Outdoor Pool

Aparthotel with Children's Pool

Aparthotel with Indoor Pool

Aparthotel with Heated Pool

Room Types
Apartment with Sauna Guests will have a special experience as the apartment provides a sauna. This apartment consists of 1 living room, 1 separate bedroom and 1 bathroom with a shower and free toiletries. The well-equipped kitchenette has a stovetop, a refrigerator, kitchenware and an electric kettle. The apartment features parquet floors, a seating area with a flat-screen TV with satellite channels, soundproof walls, a dining area, as well as a wardrobe. The unit offers 2 beds.

Apartment This apartment comprises 1 living room, 1 separate bedroom and 1 bathroom with a walk-in shower and free toiletries. Meals can be prepared in the well-fitted kitchenette, which comes with a stovetop, a refrigerator, kitchenware and an electric kettle. This wheelchair accessible apartment features soundproof walls, a seating area with a flat-screen TV and a roll-in shower. The unit offers 3 beds.

Studio Apartment The apartment features 1 bedroom and 1 bathroom with a shower and free toiletries. Guests can make meals in the kitchenette that is equipped with a stovetop, a refrigerator, kitchenware and an electric kettle. This apartment has soundproof walls, a seating area, a flat-screen TV with satellite channels and outdoor furniture. The unit offers 2 beds.

Guest Reviews
9.0
Excellent
Location
Platinum Apartments is praised for its prime location, which perfectly balances proximity to nature and easy access to the city center. The hotel is conveniently situated near key points of interest, including ski lifts, hiking trails and a variety of local restaurants and shops. Nature enthusiasts will appreciate being right at the edge of both a forest and a stream, ideal for quick excursions into the great outdoors.

The surrounding area boasts stunning mountain views, making it a picturesque base for those looking to explore the Karkonosze National Park. Guests often remark on the facility's peaceful setting away from the hustle of the center, yet still within walking distance to the town's vibrant amenities, including a supermarket and several eateries.

The accommodations themselves are modern, clean and spacious with some apartments offering balconies that provide breathtaking views of the mountains. The hotel’s additional facilities, such as a well-maintained spa, gym, children's playroom and delicious breakfast offerings, further enhance the guests' experience. Whether planning to hike, ski or simply relax, the superb location and comprehensive amenities make Platinum Apartments an exceptional choice for travelers.

Breakfast
Platinum Apartments has garnered significant acclaim for its exceptional breakfast offerings. Guests repeatedly praised the wide variety of dishes available, noting that the options catered to different dietary requirements, including vegan and gluten-free choices. Reviewers highlighted the breakfast's high quality and abundant selection with many deeming it sumptuous and luxurious, making it an ideal start for a family stay.

The breakfast buffet impressed with its diverse and delicious menu, often described as top-notch and out of this world. Freshly made items, such as omelets and scrambled eggs, added a personalized touch to the meal. Despite peak times causing some crowding and long waits, guests appreciated the continuous replenishment of the buffet items, ensuring that everyone found something to enjoy.

The ambiance and organization of the breakfast service received commendations with cleanliness and presentation reaching five-star standards. While some guests mentioned repetitive offerings during the week, the overall sentiment was overwhelmingly positive with weekend breakfasts standing out for their variety and special additions, like prosecco.

Overall, Platinum Apartments’ breakfast experience is described as a culinary delight with guests particularly impressed by the fresh and high-quality ingredients, extensive selection and impeccable service.

Dinner
Platinum Apartments offers an impressive dining experience with a significant emphasis on variety and quality. Guests can choose from multiple restaurants on the hotel grounds, each serving particularly delicious and diverse cuisines, including notable Italian and Greek dishes that have received high praise. The buffet-style breakfast and dinner are exceptionally extensive and rich in selection, ensuring that there is something for everyone. The breakfast buffet, in particular, is lauded for its luxurious spread and high quality.

While the food overall is delicious and diverse, a few areas could see improvement. Some guests noted that the dinner options, although varied, occasionally lacked in quality and were sometimes served lukewarm. Furthermore, there were mentions of high prices and limited drink options during dinner, which detracted from the overall experience.

The à la carte restaurants, such as Piatti and Regionalne Talerze, are celebrated for their excellent service and mouth-watering dishes. The hotel also receives points for good value for money, especially given that the food's quality rivals or surpasses many options available in the center of Szklarska.

Amenities like pools, saunas and live evening entertainment, along with a child-friendly environment, complement the dining experience, making Platinum Apartments a delightful place to unwind after a day of exploring.

However, guests seeking a quieter dining experience might wish to consider timings carefully, as crowd management during peak hours could be better. Despite these minor drawbacks, Platinum Apartments seems to deliver a consistently high standard of food that leaves most guests very satisfied and keen to return.

Rooms
Platinum Apartments stands out for offering spacious, modern and clean accommodations. The rooms are often praised for their size and comfort, featuring amenities such as kitchenettes, private saunas and large balconies. Guests appreciate the tastefully decorated interiors, stylish furnishings and overall cleanliness maintained throughout the facilities. The hotel complex with its new and modern buildings, provides a peaceful environment with convenient access to city attractions and ski slopes.

Families find the apartments particularly accommodating with several units equipped to handle young children and offering playgrounds and children's programs onsite. The apartments, sometimes as large as 50-60 square meters, are well-equipped with basic amenities, including fully stocked kitchenettes and ample towels.

Despite some minor inconveniences like the absence of microwaves, dishwashers or occasional need for minor cosmetic repairs, the overall feedback is overwhelmingly positive. Guests single out the spaciousness, comfort and warm ambiance of the rooms as highlights of their stay. The addition of features like private saunas and well-maintained indoor pools enhance their experience, making it suitable for both families and couples.

The breakfast receives high marks for variety and quality and the hotel's location is considered excellent for hiking and exploring the nearby mountain trails. Furthermore, the professional and friendly service from staff contributes to the high satisfaction rate among visitors.

While there are a few critiques regarding room layout and insufficient lighting in some apartments, Platinum Apartments continues to be highly recommended for its luxurious facilities, serene environment and exceptional cleanliness.

Beds
Platinum Apartments present a mixed bag when it comes to their bedding experience according to guest feedback. On the positive side, many guests found the beds to be very comfortable, often praising the quality of the mattresses and the cozy bedding. Descriptors like "super comfortable beds" and "good bed and good location" appear frequently, indicating a generally positive reception for those who prefer softer mattresses.

However, the hotel isn’t without its challenges. Several guests reported issues with beds being too soft, which sometimes led them to sleep on the couch instead. Another common problem was the beds sliding apart at night, which made restful sleep difficult for some. There were instances of double beds made up of two single mattresses creating an uncomfortable gap.

In terms of cleanliness, the reviews suggest the beds in the main bedrooms were generally clean and well-maintained. Yet, the same couldn’t always be said for sofa beds, which were not only found to be uncomfortable but sometimes not fresh.

Other issues included the hard pillows and creaky beds, which were highlighted by several reviewers. The comfort of bedding could benefit from some standardization, as experiences varied widely from "beds were very comfortable" to "beds were incredibly uncomfortable."

Overall, while many guests enjoyed a comfortable night’s sleep, there are notable areas for improvement. Addressing the inconsistency in mattress firmness and ensuring beds stay in place could significantly enhance the sleeping experience at Platinum Apartments.

Cleanliness
Platinum Apartments stands out for its impressive cleanliness and well-maintained facilities. Guests consistently praise the spotless conditions with apartments described as very clean, comfortable and modern. The common areas and outdoor spaces, including pools, are also meticulously maintained, reflecting high standards of hygiene. Notably, many reviews highlight the spaciousness and cleanliness of both the living areas and bathrooms, making for a comfortable and pleasant stay. However, some noted issues with occasional lapses in cleaning frequency, particularly regarding room servicing and maintenance. Despite these minor hiccups, the overall cleanliness at Platinum Apartments leaves a positive impression, complemented by well-kept and beautiful interiors that live up to their photos. For travelers seeking a modern, clean and family-friendly accommodation with high-class facilities, Platinum Apartments remains a top choice.

Staff
At Platinum Apartments, the staff consistently receives high praise for their friendliness, professionalism and willingness to assist. Many guests highlight the helpful and accommodating nature of the receptionists, noting their efficiency and the pleasant, smiling demeanor they maintain throughout interactions. The professionalism of the staff extends to all areas with particular mention of the friendly and attentive service at the pool and the diligence of the cleaning staff.

Families find the environment very welcoming with staff going out of their way to make children feel comfortable and entertained. In addition, the hotel staff are frequently described as polite, courteous and multilingual, ensuring smooth communication with guests from diverse backgrounds.

Despite occasional service hiccups and isolated incidents of miscommunication, the general consensus emphasizes the high-level service and exceptional efforts of the staff to make each stay memorable. Overall, the dedication and friendliness of the staff significantly contribute to the positive experiences of the guests at Platinum Apartments.

Wi-Fi
The Wi-Fi service at Platinum Apartments receives mixed reviews from guests. On the positive side, many praised the free Wi-Fi as great or superb with excellent coverage and good connection quality throughout the property. Some mentioned a flawless experience, citing the hotel's clean and modern setup with central Wi-Fi connectivity. However, there are notable concerns, particularly with unstable or weak signals in some areas—especially in distant parts of the property and the furthest apartments. Guest feedback also highlighted periodic issues with connectivity, insufficient and missing Wi-Fi in certain locations and a lack of Wi-Fi information in the fitness area. Overall, while many guests experience reliable and robust internet, others have encountered significant challenges with the network's stability and coverage.

Gym
Platinum Apartments offers a well-kept gym that guests generally find adequate for a workout, complemented by a range of amenities like a large swimming pool, saunas and a luxurious wellness area. The gym is praised for its modern equipment and cleanliness, providing a decent space for fitness enthusiasts to maintain their routines. Its 24-hour accessibility is a definite advantage, allowing flexibility for all schedules.

However, several guests suggest that the gym could benefit from more equipment, as the current setup is somewhat basic and might not fully satisfy dedicated athletes. Despite being small, it provides essential exercise options, including treadmills, bikes and dumbbells up to 25 kg. Overall, the gym, part of a beautiful, peaceful and well-located complex, is a solid feature, especially for those prioritizing convenience and cleanliness in their workout experience.

Pool
Platinum Apartments boasts an impressive swimming pool complex, highly appreciated by guests for its cleanliness, warmth and variety. The pools are heated and well-maintained, providing a comfortable and enjoyable experience. Many visitors were particularly fond of the large indoor pool and the separate children's area, which is a hit among families. The outdoor heated pool is also frequently mentioned as a delightful bonus, perfect for good weather. Amenities such as pool towels, saunas and a well-organized relaxation area contribute to the positive feedback.

The pool areas are generally spacious with plenty of sunbeds and lounging options, though there were mentions of occasional shortages of loungers and some areas being a bit noisy. The availability of multiple pools, including indoor, outdoor and children's pools, ensures that there is something for everyone. The presence of a game room, animation programs and a wellness area further enhances the guest experience.

Despite the mostly positive reviews, a few noted concerns include the distance of some rooms from the pool area and minor hygiene issues. Nevertheless, the overall consensus is that the pool facilities at Platinum Apartments offer a great way to relax and enjoy a variety of aquatic activities, making it a family-friendly destination.

Parking
Platinum Apartments offers a mix of both convenience and challenges when it comes to parking. Many guests appreciate the ample parking spaces available near the resort with a large parking lot and the option for gated, secured spots. The location provides practical parking solutions that are close to main areas, making it easy for guests to park right next to the apartments or nearby.

However, it’s important to note that parking comes with an additional fee, which some guests find high and unpleasant. The fee ranges from 40 PLN per day for outdoor spots to a steeper 100 PLN for underground parking. This cost is often seen as a downside with some guests suggesting that parking should be included in the rental price, especially considering the standard of the hotel.

Despite the availability of parking, some guests have encountered issues with insufficient spaces and difficulties in finding a spot, particularly during peak times. Moreover, the parking lot's condition, especially in the winter, has been problematic with snow and slush making it hard to maneuver.

All in all, while the parking facilities at Platinum Apartments are generally good and cater to a large number of guests, the additional fees and occasional lack of spaces might be a consideration for potential visitors.

EV charging stations
Platinum Apartments offers an array of amenities for guests, including electric vehicle (EV) charging stations. Many visitors were delighted by the availability of free charging options for electric cars, making it convenient for eco-conscious travelers. The presence of Tesla destination chargers and other electric car charging points was appreciated, boosting the convenience factor for electric vehicle owners. Despite the positives, there were some mentions of limited capacity during peak times, which could be a consideration for guests planning to charge multiple cars. Overall, the provision of EV charging stations at Platinum Apartments is a valuable amenity, enhancing the stay for those driving electric vehicles.

Heated Pool
Platinum Apartments offers guests a delightful experience with their well-maintained heated pool facilities. Visitors appreciate the convenience and enjoyment provided by both the indoor and outdoor heated pools, ensuring a pleasant swim regardless of the weather. Families particularly value the warm 32-degree water, allowing children to enjoy the pool comfortably until evening hours. Guests frequently note the clean, heated outdoor pool, contributing to a consistently positive swimming experience. However, while the pools are generally described as warm and inviting, a few visitors found them to be slightly below their preferred temperature, indicating a desire for slightly warmer conditions. Overall, the heated pools, including a 30m outdoor option and separate heated facilities, are a standout feature that enhances the stay at Platinum Apartments.

Indoor Pool
Platinum Apartments boasts an impressive array of indoor and outdoor pools, making it an ideal accommodation for families with young children. The heated indoor pool is a highlight, frequently praised for its warmth and comfort. Guests will find the pool area to be well-maintained and large enough to enjoy, although some noted it could be slightly bigger for children's activities.

A separate children's pool and a modern sauna world add to the appeal, providing varied experiences for guests. The indoor pool is appreciated for its cleanliness and accessibility with exclusive use for hotel guests enhancing its convenience. Despite the occasional mention of slightly smelly water, the indoor pool area is comfortable and well-received.

The overall pool facilities, which include a whirlpool and an adult-only pool, offer a great selection and are often described as beautiful, well-maintained and satisfactory in size. The presence of both indoor and outdoor pools, along with a dedicated children's playroom and playground, ensure a family-friendly environment with lots of attractions for children. Additionally, the spa and gym access contribute to an exceptional wellness experience at the hotel.

Dog Friendly
Platinum Apartments is highly praised for its pet-friendly environment, making it an excellent choice for travelers with dogs. Guests appreciate that pets are allowed at no extra charge and many have enjoyed staying with their dogs without any issues. The hotel's location right next to the forest is a significant advantage, offering easy access to nature and providing a perfect setting for walking dogs.

The inviting attitude towards dogs is evident, creating a comfortable and welcoming atmosphere for both pets and their owners. Special room arrangements cater to the needs of guests traveling with pets, ensuring spacious accommodation even for larger dogs. Pet-friendly services and amenities are well-tailored for those visiting with their furry companions.

While there is an additional fee for bringing a dog (50 Polish crowns per day), the overall experience remains positive. The hotel ensures a peaceful and accommodating environment, allowing guests to stay with their pets in great comfort. However, it's worth noting that some guests have reported hearing dogs barking when left alone in rooms.

In summary, Platinum Apartments stands out for its dog-friendly policies, exceptional location near a forest and well-considered services for pet owners, making it a go-to destination for those traveling with pets.


Yes, Platinum Apartments has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool, Children's Pool, Outdoor Pool.

No, a spa isn't available at Platinum Apartments.

Yes, Platinum Apartments welcomes dogs.

Yes, parking facilities are available at Platinum Apartments.

Yes, Platinum Apartments has a gym.

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