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Summary of reviewsHotel Benevilla has earned a solid reputation for providing a serene and convenient retreat nestled in the heart of Alūksne. The location is a standout feature, offering guests peaceful surroundings while being just steps away from Lake Alūksne and various cultural landmarks. Visitors enjoy easy access to parks, cafes, shops and the new sports center, making it an ideal spot for both relaxation and exploration.
The breakfast at Hotel Benevilla is widely celebrated. Guests appreciate the daily variety and quality of the individually served meals, which include hot items like eggs and freshly made pancakes. The availability of healthy options and special dietary accommodations, such as gluten-free vegan pancakes, adds to the appeal. The breakfast experience is enhanced by the friendly and attentive staff, making it a memorable start to the day.
Dinner at the hotel's restaurant also receives high marks. Guests commend the delicious, homemade meals and the wide range of dining options available. Families, in particular, enjoy the evening meals and the café's evening offerings further enrich the dining experience. The charm of homemade desserts, like the home-made cake, adds a special touch, ensuring a delightful culinary journey.
The rooms at Hotel Benevilla garner praise for their design and comfort. They are described as spacious, clean and beautifully maintained, often featuring balconies with pleasant views. Natural wooden furniture and thoughtfully integrated plants contribute to a cozy atmosphere. Practical amenities, comfortable large double beds and recently redecorated interiors enhance the overall experience.
Cleanliness across the property is another strong point with rooms and common areas frequently noted for their bright and fresh ambiance. Guests appreciate the meticulous upkeep, which significantly contributes to a comfortable stay.
The staff at Hotel Benevilla are consistently lauded for their exceptional hospitality. Described as welcoming, polite and caring, they go above and beyond to ensure a pleasant stay. Personal touches, helpful local recommendations and a friendly demeanor create a warm and inviting atmosphere, making guests feel well cared for.
Parking at Hotel Benevilla is convenient and secure with options ranging from a private lot to courtyard spaces. The attention to detail in parking arrangements adds to the hassle-free experience.
Family-friendliness is another highlight, as the hotel offers a personal touch that extends to accommodating specific family needs. This includes serving family-sized meals and small gestures like gifting apples from their garden. While very young children might require additional considerations, the overall atmosphere is conducive to a comfortable family stay.
The comfort of the beds is frequently praised with guests noting good mattresses and the availability of two pillows per bed. While a few reviews mention minor issues with bed size or firmness, the majority find them cozy and supportive.
In summary, Hotel Benevilla provides a tranquil, well-located haven with excellent dining, comfortable rooms, outstanding cleanliness, exceptional staff service, secure parking and a family-friendly atmosphere, making it a highly recommended choice for visitors to Alūksne.
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