Shinkansen Grand Hotel

Taichung 24.15574900, 120.60913500 , No. 29, Gongyequ 18th Rd. (Show on Map)
8.3
Very Good


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1 room2 guests 1 room, 2 guests
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Summary of reviewsThe Shinkansen Grand Hotel receives considerable praise across multiple aspects, making it a favored choice for various kinds of travelers. Its location, although somewhat remote and in an industrial area, proves to be convenient for motorists with easy highway access and ample parking. The proximity to essential services like convenience stores and gas stations is another plus. Business travelers particularly appreciate the hotel's closeness to industrial and Science Park areas, albeit the area itself lacks bustling activity.

Guests start their day well with a commendable breakfast offering a wide range of Chinese and Western options served in a spacious, bright dining environment. Meals are considered delicious and plentiful, though there are sporadic issues with food temperature and variety consistency. Dinner service is functional, especially given the dearth of alternative eating spots in the vicinity, but the menu variety and overall meal quality leave room for improvement.

Reviews for the hotel's rooms are largely positive, highlighting their spaciousness, cleanliness and good value for money. Guests appreciate the comfortable and well-equipped accommodations, which include large bathtubs and separate bathroom areas. However, some maintenance issues such as old carpets, peeling wallpaper and occasional musty odors slightly detract from the overall experience.

Cleanliness is generally upheld with the hotel maintaining a tidy and welcoming environment. The staff at Shinkansen Grand Hotel receive high marks for their friendliness, efficiency and willingness to help, contributing significantly to an enjoyable stay. The Wi-Fi service is generally reliable and free, although some guests experience occasional connectivity issues which are usually promptly addressed by the hotel staff.

The hotel’s gym is well-equipped and accessible 24 hours, offering a good range of modern fitness facilities. The parking facilities are highly praised for their convenience with ample indoor and outdoor spaces available.

The comfort of the beds is noted by many guests with positive feedback on the mattresses and pillows, though some find the beds a bit too soft. Business travelers find the hotel particularly accommodating with its comprehensive business amenities and well-equipped rooms conducive for work. The hotel also makes admirable efforts in terms of accessibility, featuring wheelchair ramps, elevators and accessible parking spaces.

In summary, the Shinkansen Grand Hotel excels in providing a comfortable, convenient and hospitable environment, especially suitable for business travelers and motorists. Minor improvements in meal offerings, room maintenance and Wi-Fi consistency could further enhance guest satisfaction.
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Categories
Accessible Hotel
Based on available information, this hotel is tagged as accessible in the provided list.

Hotel with Gym
This hotel has a gym and fitness center for guests who want to exercise.

Hotel Taking Steps Towards Sustainability

Business Hotel

Hotel with Parking

Room Types
Standard Double Room with Bathtub The spacious double room provides air conditioning, soundproof walls, as well as a private bathroom featuring a walk-in shower and a bath. The unit offers 1 bed.

Standard Twin Room with Bathtub The spacious twin room offers air conditioning, soundproof walls, as well as a private bathroom featuring a walk-in shower and a bath. The unit offers 2 beds.

Quadruple Room with Bathtub Featuring free toiletries, this quadruple room includes a private bathroom with a bath, a shower and a hairdryer. The air-conditioned quadruple room features a flat-screen TV, soundproof walls, a minibar and a wardrobe. The unit has 2 beds.

Quadruple Room with Bath Offering free toiletries, this quadruple room includes a private bathroom with a bath, a shower and a hairdryer. The quadruple room offers air conditioning, soundproof walls, a minibar, a wardrobe and a flat-screen TV. The unit has 3 beds.

Guest Reviews
8.3
Very Good
Location
Shinkansen Grand Hotel's location has garnered a mix of opinions from its guests, but several positive aspects stand out. The hotel is situated close to major expressways and highways, making it highly convenient for those traveling by car. Ample parking and close proximity to the interchange are additional advantages for motorists. Despite its location in an industrial area, the hotel is noted for being quiet and peaceful at night.

For convenience, there are essential services nearby, such as a 7-Eleven and a gas station, which guests find helpful for quick snacks and fuel. The hotel's location is also favorable for visitors with business in the industrial and Science Park areas, offering good access to these zones.

While it is mentioned that the hotel is somewhat remote and far from the city center, it's not too distant, making trips to downtown manageable. Some guests appreciate the quietude of the location despite its industrial surroundings. Others highlight the convenience of transportation options that make getting to the city center relatively easy, even if the location itself is not highly lively or bustling with shops and restaurants.

Overall, the Shinkansen Grand Hotel's location seems best suited for those with their own transport or those visiting nearby industrial or commercial areas. While some find the remoteness a drawback, the convenience of highway access and essential services nearby make it a practical choice for business travelers and drivers.

Breakfast
The breakfast at Shinkansen Grand Hotel offers a diverse and plentiful array of options, catering to a wide range of tastes with both Chinese and Western styles available. Guests particularly appreciated the delicious and abundant selections, praising the hotel for its considerate inclusion of vegetarian dishes, freshly cooked eggs and a variety of beverages. The breakfast dining environment is spacious, bright and welcoming, further enhancing the dining experience.

However, some guests noted that the quality and variety could be inconsistent with certain items occasionally running out before the end of service and instances where the food was not sufficiently warm. Despite a few mentions of an oily or somewhat limited selection, many guests found the breakfast to be fulfilling and satisfactory overall with frequent restocking and prompt service.

Most reviews emphasize the great value for money and the satisfying nature of the breakfast spread, highlighting it as a notable feature of their stay. The combination of a rich and delicious buffet with a variety of options ensures that guests start their day on a positive note, although there remains some room for improvement in terms of consistency and variety.

Dinner
Shinkansen Grand Hotel offers a convenient dining option with its on-site restaurant, essential given the scarcity of alternative places to eat in the area. Guests have appreciated the ample food available for dinner, ensuring a worry-free dining experience. However, feedback suggests that the menu could benefit from a broader selection and the dinner service has some room for improvement. Breakfast at the hotel is a buffet style and generally well-received, though it could be faster and sometimes suffers from a lack of available seating. While the hotel excels in providing necessary conveniences for guests, some have noted that dinner service could be better and the overall meal quality needs enhancement. A nearby 7-11 convenience store offers additional options for snacks and quick bites.

Rooms
The Shinkansen Grand Hotel consistently receives praise for its spacious and well-equipped rooms, providing good value for money. Many guests highlight the comfort of the rooms, often describing them as clean, tidy and featuring ample amenities such as bathtubs and separate wet and dry bathroom areas. The large size of the rooms is frequently commended, making it suitable for families and business travelers alike.

Despite the overall positive notes on cleanliness and comfort, several reviews mention issues with room maintenance, including old and stained carpets, peeling wallpaper and dim lighting that can be insufficient for reading. Additionally, the presence of musty and smoke odors detracts from the otherwise pleasant environment and some rooms struggle with high humidity levels and mold.

Soundproofing in the hotel varies with some guests finding it adequate, while others report disturbances from adjacent rooms or busy roads. The hotel’s staff is noted for their responsiveness and willingness to accommodate room changes when problems arise. This level of service contributes to the overall comfort and enjoyment of guests' stays at the Shinkansen Grand Hotel, making it a preferred choice for many repeat visitors.

Beds
Reviews of the beds at Shinkansen Grand Hotel reveal a mix of opinions, though the overall sentiment leans towards comfort. Guests frequently highlight the comfort of the beds, noting them as very comfortable, clean and suitable for a good night's sleep. Many find the beds spacious and the pillows are often praised for their comfort with some rooms even offering different levels of firmness to suit various preferences.

However, several reviews point out that the mattresses tend to be on the softer side, which did not suit all guests. In some cases, the softness of the mattresses led to disturbances when sharing a bed, as movements could be felt across the bed due to the lack of individually wrapped coils. A few reviewers mentioned issues with the quilts being too short, which could be problematic for taller guests.

While the overall comfort level of the beds is generally high, there are occasional mentions of minor discomfort related to the softness of mattresses or the shaking of the bed frame. Despite these concerns, the bedding is typically well-received, providing a super soft and warm experience for most visitors.

In summary, Shinkansen Grand Hotel's beds are largely comfortable with some guests appreciating the added space and soft pillows, though there are occasional issues with mattress softness and quilt size that may affect some travellers' sleep quality.

Cleanliness
Shinkansen Grand Hotel garners commendable praise for its cleanliness and overall environment. The rooms are frequently described as very clean, tidy, comfortable and spacious, creating a welcoming atmosphere for guests. The hotel’s cleaning staff is noted for maintaining high standards and many find the environment to be quiet and neat.

Despite these positive remarks, there are areas needing improvement. The bathrooms, in particular, often receive criticism for details like poor cleanliness, mold and visible dirt. There have been mentions of dust, stained carpets and odors in some rooms, indicating inconsistencies in the cleaning process. These issues, although noted, do not significantly undermine the overall perception of cleanliness but highlight areas the hotel could focus on to enhance guest satisfaction further.

Overall, Shinkansen Grand Hotel mostly impresses with its clean and comfortable rooms, providing a pleasant stay for its visitors. However, more consistent and thorough cleaning efforts, especially in bathrooms and carpets, would elevate the experience even more.

Staff
The Shinkansen Grand Hotel has received numerous commendations for its staff, praised consistently for their friendliness and courteous behavior. Guests frequently highlight the excellent service provided by the employees, noting that their positive and helpful attitudes significantly enhance the overall experience. The reception staff, in particular, are often mentioned for their efficiency and warm welcome upon check-in, ensuring a smooth and quick process.

Housekeeping staff are also recognized for their thoroughness and attentiveness, maintaining a high standard of cleanliness throughout the hotel. Many guests appreciate the front desk personnel for their proactive approach, including assisting with room upgrades and resolving issues promptly.

Although there are a few isolated mentions of less favorable interactions, the overwhelming sentiment is one of satisfaction with the professional and polite demeanor of the staff. Their readiness to assist and the comprehensive training they receive contribute to creating a comfortable and welcoming environment for all guests. Overall, the staff at Shinkansen Grand Hotel are key to providing an enjoyable and memorable stay.

Wi-Fi
The Shinkansen Grand Hotel offers a range of Wi-Fi services with many guests finding the internet connection to be good and reliable throughout the hotel. Positive reviews highlight that the Wi-Fi is free, has a strong signal and works well in both rooms and lobby areas with extensive coverage ensuring connectivity throughout the premises. The staff are also responsive to Wi-Fi requests, often providing high-speed internet and promptly addressing issues by installing receivers or stronger routers when needed.

Despite these positive aspects, there are some concerns. Guests have noted instances where the Wi-Fi signal can be weak, particularly in the restaurant and occasionally in the rooms. Some have experienced poor or unstable connections with the internet speed being described as slow and prone to disconnections. Nonetheless, the hotel appears proactive in resolving these issues and many guests report improved experiences after intervention by the front desk staff.

Overall, while there are occasional hiccups, the Shinkansen Grand Hotel makes a commendable effort to provide stable and fast Wi-Fi for its guests.

Gym
The Shinkansen Grand Hotel boasts a well-equipped and spacious gym, featuring modern and up-to-date fitness facilities. Guests can enjoy a clean and excellent exercise area, as the gym is accessible 24 hours a day with relatively low user traffic at night. Free access to the gym, along with offered fitness classes, enhances the convenience for guests looking to maintain their workout routines during their stay. Although some note that certain gym equipment is quite old, the overall experience remains positive due to the availability and quality of amenities provided.

Parking
The Shinkansen Grand Hotel receives high praise for its parking facilities. Guests consistently highlight the ample and free parking spaces available in both indoor and outdoor lots. The parking areas are reported to be spacious, easy to access and convenient, making it ideal for travelers arriving by car. The hotel offers a variety of parking options, including a dedicated underground section and open-air spaces, accommodating diverse needs. The convenience of parking is often noted, as it is close to essential amenities and easily accessible with well-marked and well-lit zones. Overall, the hotel’s parking is regarded as very convenient with plenty of spaces that enhance the comfort and ease of the guests' stay.

Business
The Shinkansen Grand Hotel stands out as a robust choice for business travelers, offering a variety of amenities tailored to corporate guests. The hotel features well-equipped business facilities, including meeting rooms, a business lounge and conference spaces, all designed to meet the needs of professionals on the go. Guests can also take advantage of a spacious, well-outfitted business center, complete with desks that offer a comfortable working environment.

The cleanliness and quality of the accommodations contribute to a very comfortable business trip experience. Many rooms are specifically designed for business guests, featuring large tables and fantastic desks ideal for working or holding informal meetings. Proximity to the industrial area adds to the convenience for those traveling for business purposes.

The comprehensive breakfast options cater well to varied palates, although guests with late schedules might find it less convenient. Additionally, the hotel assists with local conveniences, such as ordering pizza delivery to ensure guests can continue working without interruption.

Despite the many positives, there are some areas for improvement. Some guests felt that the lighting in the rooms was insufficient for business functions. Moreover, more competitive pricing with discounts for single occupancy could enhance the hotel’s appeal to solo business travelers.

Overall, the Shinkansen Grand Hotel is a solid and practical choice for business trips, combining comfort with a range of business-friendly amenities.

Accessible
Shinkansen Grand Hotel offers several accessibility features that cater to guests with disabilities. Its location is favorable, being close to public transport, the expressway and a nearby train station. For guests with their own cars, there is accessible parking and convenient spaces in the basement, making driving and parking hassle-free.

The hotel structure supports wheelchair access with wheelchair ramps and elevators ensuring easy movement throughout the building. Rooms are designed with accessibility in mind, including bathtubs that accommodate individuals with special needs.

The proximity to convenience stores, including a 7-11 just across the street and the Donghai shopping district, provides essential amenities and shopping options. However, the immediate surroundings may feel industrial and there are limited dining choices nearby, making it better suited for travelers who prefer using their own transport.

While the soundproofing quality varies, other facilities have been rated highly for accessibility, though some areas still require improvement. Overall, Shinkansen Grand Hotel is an affordable and accessible option for travelers with disabilities with comfortable lodging and convenient public service amenities.


No, Shinkansen Grand Hotel doesn't have any pool.

No, a spa isn't available at Shinkansen Grand Hotel.

No, Shinkansen Grand Hotel doesn't allow dogs.

Yes, parking facilities are available at Shinkansen Grand Hotel.

Yes, Shinkansen Grand Hotel has a gym.

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