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The Cloud Hotel

Taichung , No. 36, Gongyuan Road (Show on Map)

8.3

Very Good

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1 room2 guests 1 room, 2 guests

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Summary of reviewsThe Cloud Hotel is widely praised for its strategic and vibrant location in Taichung, which offers guests easy access to popular attractions such as the Yizhong Street and Zhonghua Road Night Market. This positioning ensures a wealth of dining and shopping opportunities, making it ideal for leisure travels and family outings. Although parking might be challenging during peak times, the advantages of the hotel's location outweigh these minor inconveniences.

Guests consistently commend the hotel for its impressive breakfast offerings, which include a diverse buffet of Western and Chinese cuisines. The quality and freshness of the food consistently receive high marks, providing good value for a mid-range hotel. The dining facilities are also appreciated for being clean and well-organized, contributing to a pleasant dining experience. Evening dining is augmented by free snacks and a comforting atmosphere, although some visitors desire greater variety.

The rooms at The Cloud Hotel are well-received for their cleanliness, spaciousness, and modern amenities like high-definition TVs and internet access. While minor issues such as occasional faulty air conditioning and outdated facilities are noted, they rarely overshadow the overall positive experience. Guests also appreciate the large, comfortable beds, although some find the pillows too soft.

Cleanliness throughout the hotel is heavily praised, with diligent cleaning staff ensuring a well-maintained environment despite isolated critiques. The friendly and helpful staff, particularly those at the front desk, enhance the guest experience with professional and attentive service, proving responsive to guests’ needs and inquiries. Although occasional language barriers exist, the staff's efforts remain a significant highlight.

The hotel is equipped with reliable Wi-Fi, which is well-regarded for its signal and consistency, albeit with suggestions for improvements in speed for business travelers. Additionally, amenities like a compact gym and family-friendly features underscore the hotel’s commitment to guest satisfaction, catering effectively to both individual and family needs.

Overall, The Cloud Hotel delivers exceptional value for its four-star status, emphasizing comfort, convenience, and a welcoming atmosphere, making it a compelling choice for travelers exploring the heart of Taichung.
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Accessible Hotel

The Cloud Hotel is listed among accessible hotels in Taichung. It is recommended to contact the hotel directly for specific details about accessibility features.

Hotel Taking Steps Towards Sustainability

Family Friendly Hotel

Business Hotel

Hotel with Parking

Hotel with Gym

4-Star Hotel

Room Types

Standard Double Room Featuring air conditioning, this double room is fitted with a flat-screen TV, electric kettle and refrigerator. The en suite bathroom has shower facilities, free toiletries and hairdryer.

Business Double Room Featuring city views, this air-conditioned double room is fitted with a sofa, flat-screen TV, electric kettle and refrigerator. The en suite bathroom has shower facilities, bathtub, free toiletries and hairdryer.

Deluxe Double Room Featuring city views, this air-conditioned double room is fitted with a sofa, flat-screen TV, electric kettle and refrigerator. The en suite bathroom has shower facilities, bathtub, free toiletries and hairdryer.

Standard Twin Room Featuring air conditioning, this twin room is fitted with a flat-screen TV, electric kettle and refrigerator. The en suite bathroom has shower facilities, free toiletries and hairdryer. Some rooms are accessible.

Quadruple Room Featuring city views, this air-conditioned quadruple room is fitted with a sofa, flat-screen TV, electric kettle and refrigerator. The en suite bathroom has shower facilities, free toiletries and hairdryer.

Triple Room Featuring city views, this air-conditioned triple room is fitted with a sofa, flat-screen TV, electric kettle and refrigerator. The en suite bathroom has shower facilities, free toiletries and hairdryer. Some rooms are accessible.

No Window – Standard Double Room This air-conditioned double room is fitted with a flat-screen TV, electric kettle and refrigerator. The en suite bathroom has shower facilities, free toiletries and hairdryer.

Room Selected at Check-In The unit has 1 bed.

About The Cloud Hotel

License: 臺中市旅館337號

Guest Reviews

8.3

Very Good

Location

Nestled in a vibrant and bustling part of Taichung, The Cloud Hotel boasts an enviable location that places guests just a short walk away from some of the city's most popular attractions. Valued for its strategic positioning, the hotel is conveniently situated near the energetic Yizhong Street and Zhonghua Road Night Market, offering guests easy access to a multitude of dining and shopping options. The proximity to various transport hubs, including Taichung Train Station, further enhances its appeal for travelers keen on exploring the city with ease.

Emphasizing convenience, the hotel's surroundings are dotted with numerous practical amenities such as convenience stores, notably a FamilyMart directly across the street, ensuring guests have essentials at their fingertips. The nearby Taichung Park presents an inviting space for leisurely strolls, adding to the area's charm.

Visitors consistently applaud the hotel's location for its high cost-performance ratio, noting that it's ideal for guests who enjoy indulging in local snacks and vibrant nightlife without straying far from their accommodation. Although the parking situation may present minor inconveniences for those arriving by car, the overall accessibility and central placement of The Cloud Hotel make it a compelling choice for both leisure and family travelers looking to experience the heart of Taichung.

Breakfast

At The Cloud Hotel, the breakfast experience stands out as an impressive feature highly appreciated by guests. Included in the stay, the breakfast buffet offers a delightful mix of both Western and Chinese cuisines, presenting an array of flavors to cater to various tastes. Many guests highlight the meals' delicious nature, with the breakfast being described as varied, rich, and abundant. The value for money aspect is frequently noted, emphasizing that for a mid-range hotel, it exceeds expectations.

Even though some reviews suggest room for improvement in terms of variety, particularly for those inclined towards Western tastes, the quality and freshness of the food consistently impress. Guests find enjoyment in the different dishes, sometimes mentioning daily rotations which keep the offerings fresh and engaging. Popular items include staples like congee, assorted breads, stir-fried dishes, and tea eggs, contributing to a fulfilling and satisfying start to the day.

The dining environment is also praised for its cleanliness and organization, providing a pleasant space to enjoy the meal. Overall, The Cloud Hotel's breakfast is depicted as a noteworthy feature, offering a hearty and flavorful start to the day, while maintaining a balance of diverse options that cater to a wide array of palates.

Dinner

The dinner experience at The Cloud Hotel seems to strike a balance between convenience and variety. Guests appreciate the delightful ambience of the first-floor restaurant, where they can indulge in snacks such as tea eggs, ice cream, and cookies, all provided complimentary throughout the day. The setting allows diners the comfort of enjoying night market food within the premises, supplemented by an array of drinks and refreshments, adding to the uniqueness of the dining experience.

While the restaurant freely offers a range of snacks and beverages at all hours, some patrons mention the appeal of additional variety. Nonetheless, the convenient location amplifies the options available, with the Zhonghua Night Market and various eateries offering lively hot stir-fry and barbecue dishes nearby.

The surrounding area is bustling with food options, including a family mart and a good restaurant across the street, making it easy for guests to explore or take out food to enjoy in the comfortable lobby. The hotel enhances the overall experience with practical perks like complimentary washing and drying services, heightening the appeal for guests seeking a well-rounded dining experience.

Rooms

The Cloud Hotel receives largely positive feedback regarding its rooms, which are frequently praised for their cleanliness and spaciousness. Many guests find the rooms to be comfortable, with layouts that effectively utilize space without feeling cramped. The beds are described as large and comfortable, adding to the overall positive experience. The presence of amenities such as bathtubs, plentiful power outlets, and entertainment options like high-definition TVs and internet access is appreciated by both leisure and business travelers.

Despite these positive points, some guests note issues, such as faulty air conditioning and unsatisfactory soundproofing. Occasional reports mention a smell of smoke and outdated room facilities. While some rooms appear newly renovated, others show signs of wear, including peeling wallpaper and sliding bathroom doors. These minor drawbacks, however, seldom overshadow the generally comfortable and well-maintained environment. The location also serves as a highlight, being close to attractions like the Yichung Night Market, further enhancing the overall value for guests.

Beds

At The Cloud Hotel, guests frequently praise the beds for their comfort and spaciousness. Consistently described as large, the beds have just the right balance of firmness and softness for many guests, allowing for a restful night's sleep. While some reviews mention beds that were too soft or hard, the prevailing sentiment is one of comfort. Many found the beds easy to sleep on and noted that they were great to lie on. There are occasional remarks about the pillows being too soft, which detracted from the overall comfort for some. Despite these minor concerns, the hotel's bedding generally receives commendable feedback for being cozy, with several guests highlighting satisfaction with the combination of mattress, pillows, and quilts. However, isolated issues such as shaky beds or sunken spots were noted. Overall, the size and comfort of the beds make them a standout feature for visitors at The Cloud Hotel.

Cleanliness

The guest reviews of The Cloud Hotel frequently commend the establishment's impressive cleanliness standards, emphasizing clean and tidy rooms and bathrooms. Many guests found the accommodation to be very clean, comfortable, and well-maintained, with particular appreciation for the thorough and proactive attitude of the cleaning staff. The environment and facilities throughout the hotel are often described as clean and well-equipped, contributing to a welcoming atmosphere.

However, there are occasional remarks regarding areas needing improvement, such as dust accumulation, mold in some bathrooms, and certain rooms not being cleaned to the guest's expectations. Despite these isolated critiques, the overall impression is positive, with visitors valuing the hotel's combination of cleanliness, affordability, and accommodating staff, which effectively enhances the comfort and satisfaction of their stay.

Staff

The reviews for The Cloud Hotel spotlight the predominantly positive reception guests have received from the staff, who are often described as friendly, polite, and helpful. The front desk staff consistently impress with their professional and attentive service, ensuring that check-in processes are smooth and questions are handled efficiently. They are noted for their proactive assistance, exhibiting both patience and consideration when guests face issues, such as room changes or meal accommodations before designated times.

Guests frequently appreciate the courteous demeanor of employees like Mr. Luo, who exemplifies excellent service through his polite conduct at the reception. The enthusiastic and thoughtful nature of the staff extends to the housekeeping team, who are quick and dedicated, and even offer assistance with special requests like ozone deodorization.

Instances of exemplary service are observed with the restaurant staff, who are praised for their friendliness and the overall dining experience they provide. Moreover, the service attitude during breakfast is notably excellent, contributing to an overall comfortable and welcoming environment.

However, there are occasional mentions of communication challenges, particularly concerning language barriers and sporadic instances of staff being overwhelmed due to busy periods, which can affect their attentiveness. There are also isolated remarks on the need for improvement in some staff members’ attitudes and training.

Despite these few areas for growth, the overall sentiment toward the staff at The Cloud Hotel is overwhelmingly positive, underscoring their role in ensuring a pleasant stay with efficient service and a warm disposition.

Wi-Fi

At The Cloud Hotel, guests can expect a generally reliable internet experience. The Wi-Fi connection is frequently noted for its strong signal and consistent performance throughout the hotel, including in rooms and public areas like the lobby. This easy and fast internet access makes it convenient for guests to browse the web or even get some work done, especially since dedicated spaces with internet access are available. Additionally, the hotel offers a row of computers for guest use, ideal for those waiting to do laundry. However, there are occasional mentions of unstable Wi-Fi that may disconnect, and some reviewers suggest that Wi-Fi speed could be a concern for business users who require higher speed connectivity. While USB sockets are unusable, and outlets are limited, especially by the bed, the overall feedback on Wi-Fi leans toward the positive, making it a welcome feature for those who prioritize connectivity during their stay.

Gym

The Cloud Hotel provides guests with convenient amenities, including a gym located on the third floor. Although the gym is compact, it offers two treadmills for those looking to maintain their fitness routine while traveling. This facility is a useful feature for guests seeking to stay active during their stay, although the limited equipment suggests potential room for enhancement.

Parking

The Cloud Hotel offers a range of parking facilities that highlight both its convenience and its challenges. Many guests find the provision of parking spaces valuable, particularly noting the convenience of parking areas located near the hotel. The availability of various parking options, including free parking, is seen favorably, especially around the vibrant Yizhong shopping district.

Budget-conscious travelers appreciate parking subsidies, and nearby paid parking lots often offer discounts. Some reviews highlight a designated parking space for larger vehicles like delivery trucks, which is a noteworthy aspect for business travelers.

Conversely, the parking facilities do come with limitations that can be cumbersome for some guests. The parking lot is described as small and sometimes crowded, which can make finding a spot challenging, especially during peak times. Maneuvering skills are required, particularly for larger vehicles, in spaces that are occasionally cramped or narrow. Mechanical parking systems are common, which might require some getting used to, and can be less suitable for SUVs.

Additionally, the parking areas may have environmental drawbacks, with reports of unpleasant smells and dated infrastructure. The mechanical elevator system for accessing the underground parking has been noted as inconvenient by some, particularly for guests who prefer more traditional or straightforward parking arrangements.

Overall, while parking at The Cloud Hotel is seen as a convenience by many, the conditions and limitations are worth considering for guests, especially those with larger vehicles or specific requirements when visiting the bustling neighborhood.

Family

The Cloud Hotel stands out as a family-friendly destination, perfect for those traveling with children. Its strategic location near Yizhong Street and local markets offers convenience for dining and shopping outings. Families appreciate the hotel’s thoughtful amenities, including cribs, bath basins, and children’s furniture, which ensure a comfortable stay for young kids. The dedication of the friendly staff in creating a welcoming environment does not go unnoticed, from diligent room service to accommodating specific family needs like toddler utensils. Culinary options delight the young palate with child-friendly choices such as steamed buns, French fries, and milk. The availability of snacks and ice cream adds an extra layer of enjoyment for the little ones. Moreover, the hotel’s efforts to provide complimentary perks like freshly ground coffee in the lobby are appreciated by guests. While the spacious family rooms accommodate luggage efficiently, it's important to note occasional concerns about room air quality and cleanliness. Despite this, most families express satisfaction, with many eager to return for another visit.

4 Star

The Cloud Hotel stands out as a meticulously managed establishment that delivers great value for money, making it a worthwhile destination for travelers seeking quality accommodations at reasonable prices. Nestled in a convenient location, this four-star hotel boasts complete facilities that ensure a comfortable stay, even for large groups looking to maximize savings. Guests consistently praise the high cost-performance ratio, noting that the hotel's offerings match or exceed expectations, and in many cases, compete with five-star establishments. Rooms are described as clean and beautifully decorated, providing a unique touch to each guest's experience. Furthermore, the hotel offers decent breakfast options that meet the four-star standard, contributing to a positive overall experience.

While the hotel excels in cleanliness and comfort, it does face some criticism regarding its parking facilities, suggesting that electric vehicle and SUV owners might need to look elsewhere. Nevertheless, with exceptional service standing out as a highlight, The Cloud Hotel remains a recommended choice, especially for budget-conscious travelers who appreciate a high value-to-cost ratio. Whether for a holiday or a brief stay, this relatively new hotel is consistently regarded as a place worth returning to.

Business

The Cloud Hotel emerges as a solid choice for business travelers visiting Taichung, offering a blend of high-quality facilities and services at an accessible price point. Its strategic location, near the Yizhong business district and just a short walk from Taichung Station and Taichung Park, makes it an attractive option for those conducting business in the city. The surrounding area is replete with local snacks, adding to its appeal.

The hotel's amenities include dedicated parking and underground parking options, both highly convenient for business trips. Guests can also enjoy a substantial breakfast spread, although it starts slightly later than ideal for early risers. An attractive element is the hotel's long afternoon tea hours, which provide a flexible and relaxed environment for business discussions or unwinding.

Rooms are described as clean and spacious, with large tables conducive to work. The overall ambiance is quiet, supported by a business center that aids in easing work-related activities. Despite some minor issues, such as limited soundproofing and slightly outdated facilities, the hotel offers impressive cost-performance value. Business travelers have expressed satisfaction with their stays, especially praising the attentive service, clean accommodations, and affordability.

Overall, The Cloud Hotel stands as a noteworthy option for business stays, balancing value, convenience, and comfort effectively, making it a recommended choice for visiting Taichung.

No, The Cloud Hotel doesn't have any pool.

No, a spa isn't available at The Cloud Hotel.

No, The Cloud Hotel doesn't allow dogs.

Yes, parking facilities are available at The Cloud Hotel.

Yes, The Cloud Hotel has a gym.

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