Original Sokos Hotel Viru
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Summary of reviewsOriginal Sokos Hotel Viru enjoys an enviable location at the edge of Tallinn's Old Town, making it a perfect choice for tourists eager to explore the city's historic charms. The hotel's central position offers easy access to various modes of transport, shopping malls, cultural sites, and breathtaking views of the sea and cityscape, receiving unanimous praise from guests.
The breakfast at the hotel is well-regarded for its extensive selection, offering both hot and cold dishes that cater to diverse palates, and includes delicious desserts. Guests value the hotel's breakfast-to-go options and note that the services remain consistent and satisfactory, attracting many return visitors.
The hotel also provides a variety of dining experiences. While feedback on the restaurant Amarillo is mixed, room service is praised for its prompt and convenient delivery. Guests lament the closure of the hotel's pub, indicating room for improvement in dining facilities.
Room offerings at the hotel are a high point, with guests appreciating their spaciousness and the magnificent views they provide. Family-friendly features, such as bunk beds in some rooms, add to their appeal. While some rooms require renovation due to dated decor and minor maintenance issues, the cleanliness, comfort, and general functionality are often highlighted.
The staff at Original Sokos Hotel Viru are frequently praised for their friendliness, professionalism, and multilingual abilities, contributing to positive guest experiences. However, some mention inconsistencies in service, with a few staff displaying signs of being overworked.
The Wi-Fi service throughout the hotel is generally favorable, although a few guests report issues with reception and speed at certain times. The gym is highly commended for its quality equipment and is a valued complimentary amenity.
Original Sokos Hotel Viru is particularly regarded as family-friendly, with various features designed to accommodate children, adding to the comfort and enjoyment of families. Its pet-friendly policy is another plus for visitors traveling with dogs.
For those seeking nightlife, the hotel's location is ideal, with numerous bars and restaurants nearby. While some guests experienced challenges with the on-site nightclub access, the surrounding area's vibrant scene compensates for these issues.
Beds at the hotel receive mixed reviews, with some finding them supremely comfortable and others deeming them too soft or worn. The hotel's central location, helpful staff, and competitive pricing are strong factors contributing to its appeal, delivering a positive overall experience despite some areas needing enhancement.
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The breakfast at the hotel is well-regarded for its extensive selection, offering both hot and cold dishes that cater to diverse palates, and includes delicious desserts. Guests value the hotel's breakfast-to-go options and note that the services remain consistent and satisfactory, attracting many return visitors.
The hotel also provides a variety of dining experiences. While feedback on the restaurant Amarillo is mixed, room service is praised for its prompt and convenient delivery. Guests lament the closure of the hotel's pub, indicating room for improvement in dining facilities.
Room offerings at the hotel are a high point, with guests appreciating their spaciousness and the magnificent views they provide. Family-friendly features, such as bunk beds in some rooms, add to their appeal. While some rooms require renovation due to dated decor and minor maintenance issues, the cleanliness, comfort, and general functionality are often highlighted.
The staff at Original Sokos Hotel Viru are frequently praised for their friendliness, professionalism, and multilingual abilities, contributing to positive guest experiences. However, some mention inconsistencies in service, with a few staff displaying signs of being overworked.
The Wi-Fi service throughout the hotel is generally favorable, although a few guests report issues with reception and speed at certain times. The gym is highly commended for its quality equipment and is a valued complimentary amenity.
Original Sokos Hotel Viru is particularly regarded as family-friendly, with various features designed to accommodate children, adding to the comfort and enjoyment of families. Its pet-friendly policy is another plus for visitors traveling with dogs.
For those seeking nightlife, the hotel's location is ideal, with numerous bars and restaurants nearby. While some guests experienced challenges with the on-site nightclub access, the surrounding area's vibrant scene compensates for these issues.
Beds at the hotel receive mixed reviews, with some finding them supremely comfortable and others deeming them too soft or worn. The hotel's central location, helpful staff, and competitive pricing are strong factors contributing to its appeal, delivering a positive overall experience despite some areas needing enhancement.
Hotel Taking Steps Towards Sustainability
Awarded the Green Key certification and the Sustainable Travel Finland badge, this hotel operates according to strict environmental criteria. They focus on efficient waste sorting and recycling, conserving water with saving fixtures, using eco-labelled cleaning agents, and implementing energy-efficient lighting. They also promote an environmentally friendly lifestyle by encouraging the use of public transport and offering local, organic, and vegetarian food options.
Hotel for Honeymoon
As a historical landmark, this hotel offers a unique experience with comfortable rooms and various amenities. Its central location and vibrant atmosphere make it a lively choice for a honeymoon.
Family Friendly Hotel
Original Sokos Hotel Viru offers family rooms with bunk beds. The hotel provides a lending library and a kids' play area. The staff is top notch and kind to kids.
Dog Friendly Hotel
This well-known hotel offers a convenient location and welcomes pets, making it a practical choice for travelers with dogs. Its central position provides easy access to shopping and dining.
Hotel near Nightlife Spots
Located directly above Club Venus, one of Tallinn's best known nightclubs, it provides immediate access to a vibrant nightlife scene. Its central location on Viru Väljak places it within easy walking distance of numerous bars and clubs in the heart of Tallinn.
Business Hotel
Original Sokos Hotel Viru is a well-known hotel that provides essential amenities and services for business travelers. It offers a convenient location and comfortable accommodations.
Accessible Hotel
The hotel has well-equipped accessible rooms with 90cm wide bathroom doors, a fixed shower chair, and assistive rails on the sides of the toilet. An emergency call button is present in the bathroom. Accessible entrances and an accessible toilet in the lobby are available, along with accessible parking.
Hotel with Gym
Features a well-equipped gym with high-quality HC Pro brand equipment. The gym includes cardio machines, treadmills, leg presses, squat racks, weightlifting benches, a Smith machine, an Assault Bike, and a wide range of free weights.
Hotel with EV Charging Stations
This hotel offers a significant number of EV charging points, with a charging area for 16 cars located in the adjacent Viru Keskus car park. The chargers are Type 2 with a power of 22 kW, and charging is facilitated through the Enefit Volt and Eleport apps.
4-Star Hotel
This hotel offers a prime location and a wide range of amenities. It is a vibrant city hotel where history meets present.
Romantic Hotel
Guest Reviews
Original Sokos Hotel Viru boasts an exceptional location, making it an ideal choice for those wishing to explore the vibrant city of Tallinn. Situated right at the entrance to the enchanting Old Town, the hotel provides easy access to the city's historic sites and attractions, all just a short walk away. Guests frequently praise the hotel for its convenient connection to a bustling shopping mall, ensuring that everything one might need is within close reach.
The hotel's central position not only provides proximity to the Old Town but also to the city's main transportation hubs, making it straightforward to navigate to and from the airport or ferry terminal. The views from the higher floors are particularly noteworthy, offering stunning vistas of the sea and the cityscape. With a variety of shops, theaters, and cultural sites nearby, the location of Sokos Hotel Viru is frequently described as perfect for both leisure and cultural exploration.
Overall, the combination of a central position, direct access to amenities, and beautiful views make Original Sokos Hotel Viru a favored accommodation choice among visitors to Tallinn. Its strategic placement next to the Old Town and smooth connectivity to other parts of the city contribute to its reputation as an outstanding base for exploring the Estonian capital.
The breakfast experience at Original Sokos Hotel Viru is largely positive, with guests consistently praising the extensive and varied selection that caters to diverse tastes. Many reviews highlight the abundance of options, noting the inclusion of both hot and cold dishes that meet the standards of a traditional hotel breakfast. Guests often commend the delicious and plentiful offerings, with some mentioning the delightful dessert section featuring cakes, pancakes, and fruits. The breakfast is described as comprehensive and well-organized, providing something for everyone, including families with children.
However, some aspects do receive criticism. A few guests expressed disappointment over the limited variety in hot dishes, missing items such as salmon, and the quality of certain offerings, like coffee. Crowding during peak hours is a common issue, leading to long waits and a somewhat chaotic atmosphere. The breakfast area can become quite busy, affecting the overall dining experience.
Despite these minor downsides, many visitors are return guests who express satisfaction with the consistency and quality of the breakfast. The convenient location and additional services like breakfast-to-go options further enhance the appeal for travelers, making the Original Sokos Hotel Viru a frequent choice for those exploring Tallinn.
At the heart of Tallinn, Original Sokos Hotel Viru offers a variety of dining experiences that cater to different tastes and preferences. Within the hotel, guests have found the bar to be an affordable and accessible option for a casual evening. It's conveniently situated near the Amigo nightclub, making it a viable choice for those looking to explore the local nightlife.
While some have noted the restaurant Amarillo as lacking in service quality and culinary satisfaction, others have commended its ability to deliver perfect food directly to rooms, demonstrating convenience and efficiency in room service. Despite the challenges faced by Amarillo in meeting expectations, the restaurant is well-equipped, suggesting a potential for improvement and a basis for effective operations.
Unfortunately, the closure of the hotel's pub and main restaurant has left some visitors disappointed, hoping for a more complete experience befitting a four-star establishment. As the feedback seems mixed, guests may find themselves weighing these aspects against the hotel's other offerings when planning their stay.
Original Sokos Hotel Viru offers a diverse range of rooms that impress guests with their spaciousness, comfort, and stunning views. Many reviews highlight the beautiful sights of the city, sea, and old town from various floor levels, particularly praising panoramic vistas from higher floors. Guests often find the rooms spacious and well-equipped, making them suitable for larger groups and families. The addition of features like bunk beds and climbing walls in family rooms adds to the children's enjoyment.
The cleanliness and quietness of the accommodations are frequently mentioned, along with the comfort of the beds and seating arrangements like comfy seats on window sills. Some rooms provide functional amenities like refrigerators, microwaves, and ample sprawling space, enhancing the convenience for families and those on longer stays.
However, feedback suggests that the hotel is in need of renovations, as several rooms exhibit signs of wear and a dated appearance. Some guests encountered issues with unpleasant odors, inadequate cleaning, and minor defects in furniture or bathroom fixtures. The temperature control in rooms is another recurring issue, with some rooms reported as too cold or stuffy.
Despite these drawbacks, the hotel’s central location, friendly service at the reception, and affordable prices are appreciated. Many guests express contentment with their overall experience, finding the rooms to meet their basic expectations and value for money. Nonetheless, potential visitors may want to check the room conditions beforehand to ensure a comfortable stay.
Original Sokos Hotel Viru offers a mixed experience when it comes to bed comfort. Many guests report the beds as comfortable, soft, and sometimes even luxurious, with the bedding providing a cozy sleep environment. Some reviews highlight the overall comfort, noting the beds were generously sized and had high-quality duvets and pillows, and the location provided amazing views. However, others found the mattresses excessively soft, leading to discomfort during their night's rest. Some guests mentioned sagging mattresses that felt worn and in need of replacement, while a few noted the beds did not meet their expectations due to issues such as uneven toppers or aging materials. Despite these mixed reviews, the hotel’s beds generally deliver on comfort for many travelers, as long as personal mattress firmness preferences are taken into consideration.
The Original Sokos Hotel Viru provides a mixed experience when it comes to cleanliness, with some notable positives and areas for improvement. Many guests appreciate the hotel for its clean and tidy atmosphere, emphasizing the cleanliness of the rooms and facilities. Some reviewers noted that the hotel is neat, with clean, modern rooms offering beautiful views. The staff is frequently described as friendly and helpful, contributing to a generally pleasant stay.
However, there are a significant number of reports indicating inconsistencies in cleanliness standards. Some rooms were not cleaned thoroughly, with dust, hair, and even mold spotted in certain areas. Issues like unpleasant odors and poorly maintained bathrooms have been pointed out, suggesting a need for more diligent housekeeping. Moreover, the common areas, including restrooms and breakfast areas, were sometimes found untidy or in need of more regular attention.
Overall, the hotel offers a comfortable stay with generally clean rooms, but guests are advised to be aware of potential variances in cleaning practices and may need to request additional housekeeping if necessary.
The reviews of Original Sokos Hotel Viru paint a largely positive picture of the hotel staff, highlighting their friendliness, professionalism, and attentiveness. Guests frequently commend the staff for being accommodating, efficient, and helpful, especially at the reception and during breakfast services. The multilingual abilities of the staff, being able to communicate in English, Russian, and Finnish, are appreciated, enhancing the overall guest experience.
There are mentions of the staff going the extra mile by extending check-out times and offering excellent service at check-in and check-out. The staff's ability to remain cheerful and professional under busy circumstances is also noted, contributing positively to the hotel's atmosphere.
However, there are instances of inconsistent service, where some staff members appeared overworked or tired, leading to less favorable interactions. A few guests mentioned difficulties in communication, often sensing that some employees displayed a less welcoming attitude. Yet, these instances seem to be exceptions rather than the rule, amidst the overwhelmingly positive feedback regarding the staff's dedication to guest satisfaction.
Overall, the staff at Original Sokos Hotel Viru are described as being a significant asset to the hotel, ensuring a welcoming and comfortable stay for guests, even while navigating the challenges of a busy hospitality environment.
Original Sokos Hotel Viru offers a generally favorable Wi-Fi experience for guests, with numerous reviews highlighting the effective internet connection available throughout the hotel. Many guests are satisfied with the Wi-Fi service, stating that it works well and is very good, allowing them to stay connected during their stay. The availability of Wi-Fi in the rooms has also been noted positively.
However, there are some areas for improvement, as a few reviews mention issues such as weak Wi-Fi reception, slow speeds, and difficulties with connectivity during certain times, such as nighttime. Some guests experienced a poor signal and were unable to connect their devices efficiently. Despite these occasional drawbacks, the overall view is that the Wi-Fi service at Original Sokos Hotel Viru provides a decent level of connectivity for most visitors.
The gym at Original Sokos Hotel Viru receives high praise for its quality and equipment. Described as top-notch, it stands out among hotel gyms, with guests noting how well-equipped it is. Located on the second floor, it offers a good workout space, though some mention it might be on the smaller side. Access to the gym is complimentary for guests, adding to its appeal. Despite some discrepancies in available information, the overall impression is that of a solid facility that contributes positively to the hotel's amenities.
Original Sokos Hotel Viru appears to be a commendable choice for family stays, offering a range of features that cater especially well to children. Reviews highlight the spacious and well-thought-out family rooms, many of which include bunk beds that are a hit with the kids. The hotel takes children's needs into account, providing small touches like children's buffets at breakfast, comic books upon check-in, and welcoming candies that delight the younger guests. Additionally, family rooms are equipped with conveniences such as refrigerators and microwaves, making them highly functional.
Guests have noted the hotel's central location near the old town, offering picturesque views and easy access to local attractions that families are likely to appreciate. For those traveling with pets, the hotel is also accommodating, as it allows dogs, ensuring a comfortable stay for every family member.
While the staff and breakfast options receive praise, minor issues such as room condition have been mentioned, although improvements have been reportedly made. Overall, the hotel is recognized as a family-friendly destination where children's happiness is a central focus, ensuring a pleasant stay for families looking to explore the area.
The Original Sokos Hotel Viru boasts a strategic location for those keen on exploring the vibrant nightlife of Tallinn. It is ideally situated with a plethora of bars and restaurants just a short stroll away, making it a convenient base for evening outings. The hotel itself is connected to a nightclub, providing guests with easy access to nightlife, although some have noted the nightclub was closed during their stay and that hotel residents needed to pay for entry when it was open. Despite this, the hotel's surroundings offer a variety of dining and entertainment options, marking it as a super location for those eager to party in the old town.
The hotel features a bar on the 23rd floor, which offers visitors a stunning view, although other on-site bars were reportedly closed too early for some guests’ liking. While the nightclub experience has been mixed, with some guests facing challenges at the entrance, the proximity to bustling bars and eateries compensates well by providing a lively atmosphere just outside the hotel doors, allowing guests to fully immerse themselves in Tallinn's nocturnal charm.
Original Sokos Hotel Viru, located in the heart of Tallinn, has received varied feedback regarding its four-star rating and offerings. While some guests appreciate its central location and confirm that it provides four-star accommodation, others question the validity of this rating, suggesting it aligns more closely with three or three-and-a-half stars. The condition of the hotel has been a point of contention, with comments about its dated appearance and the need for renovation, especially within the rooms and bathrooms. There are concerns about the lack of amenities, such as in-room coffee machines and adequate drink-making facilities, which are typically expected at this level of accommodation. Mediocre room cleanliness also adds to these concerns. Guests note that although the hotel is correct in its essentials, it lacks special features to justify a full four-star experience. Despite these critiques, some patrons express a willingness to return, indicating that the hotel still offers a satisfactory stay, particularly for those prioritizing location over luxury.
Original Sokos Hotel Viru presents itself as a suitable option for business travelers visiting Tallinn, offering good business facilities that cater to the needs of professionals. The hotel features a business club, adding convenience for those requiring a space to work or connect with colleagues. Rooms designed for business stays come equipped with essentials like desks, sofas, and coffee tables, often offering picturesque views of the city and harbor, providing inspiration or relaxation amidst work commitments.
Despite its positive aspects, some reviews indicate that the hotel does not meet typical 4-star standards, suggesting that the price may not align perfectly with the service received. For those in a hurry, amenities like kettles with coffee pods could enhance the experience when rushing to conferences, though it's not specified whether these are universally available. The hotel's direct connection to a shopping mall is noted for added convenience, offering easy access to various amenities or a quick break from work.
Overall, Original Sokos Hotel Viru appears to be a reliable choice for business-related visits, balancing basic comforts with the added benefit of strategic location and specialized facilities.
Original Sokos Hotel Viru in Tallinn is recognized for its welcoming approach towards guests traveling with dogs. Visitors appreciate that the hotel is dog-friendly, providing a pleasant and calm environment for overnight stays with four-legged companions. Guests have noted the hotel's acceptance of pets and the efficient handling of accommodation requests that include dogs. The location also offers convenient access from the parking garage of the Viru center, adding to the ease of traveling with pets. Furthermore, the hotel staff's friendly and accommodating attitude toward dog owners contributes to a positive overall experience. Additional amenities, such as a charging station for electric cars, complement the convenience offered by the hotel.
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Location
The hotel's central position not only provides proximity to the Old Town but also to the city's main transportation hubs, making it straightforward to navigate to and from the airport or ferry terminal. The views from the higher floors are particularly noteworthy, offering stunning vistas of the sea and the cityscape. With a variety of shops, theaters, and cultural sites nearby, the location of Sokos Hotel Viru is frequently described as perfect for both leisure and cultural exploration.
Overall, the combination of a central position, direct access to amenities, and beautiful views make Original Sokos Hotel Viru a favored accommodation choice among visitors to Tallinn. Its strategic placement next to the Old Town and smooth connectivity to other parts of the city contribute to its reputation as an outstanding base for exploring the Estonian capital.
Breakfast
However, some aspects do receive criticism. A few guests expressed disappointment over the limited variety in hot dishes, missing items such as salmon, and the quality of certain offerings, like coffee. Crowding during peak hours is a common issue, leading to long waits and a somewhat chaotic atmosphere. The breakfast area can become quite busy, affecting the overall dining experience.
Despite these minor downsides, many visitors are return guests who express satisfaction with the consistency and quality of the breakfast. The convenient location and additional services like breakfast-to-go options further enhance the appeal for travelers, making the Original Sokos Hotel Viru a frequent choice for those exploring Tallinn.
Dinner
While some have noted the restaurant Amarillo as lacking in service quality and culinary satisfaction, others have commended its ability to deliver perfect food directly to rooms, demonstrating convenience and efficiency in room service. Despite the challenges faced by Amarillo in meeting expectations, the restaurant is well-equipped, suggesting a potential for improvement and a basis for effective operations.
Unfortunately, the closure of the hotel's pub and main restaurant has left some visitors disappointed, hoping for a more complete experience befitting a four-star establishment. As the feedback seems mixed, guests may find themselves weighing these aspects against the hotel's other offerings when planning their stay.
Rooms
The cleanliness and quietness of the accommodations are frequently mentioned, along with the comfort of the beds and seating arrangements like comfy seats on window sills. Some rooms provide functional amenities like refrigerators, microwaves, and ample sprawling space, enhancing the convenience for families and those on longer stays.
However, feedback suggests that the hotel is in need of renovations, as several rooms exhibit signs of wear and a dated appearance. Some guests encountered issues with unpleasant odors, inadequate cleaning, and minor defects in furniture or bathroom fixtures. The temperature control in rooms is another recurring issue, with some rooms reported as too cold or stuffy.
Despite these drawbacks, the hotel’s central location, friendly service at the reception, and affordable prices are appreciated. Many guests express contentment with their overall experience, finding the rooms to meet their basic expectations and value for money. Nonetheless, potential visitors may want to check the room conditions beforehand to ensure a comfortable stay.
Beds
Cleanliness
However, there are a significant number of reports indicating inconsistencies in cleanliness standards. Some rooms were not cleaned thoroughly, with dust, hair, and even mold spotted in certain areas. Issues like unpleasant odors and poorly maintained bathrooms have been pointed out, suggesting a need for more diligent housekeeping. Moreover, the common areas, including restrooms and breakfast areas, were sometimes found untidy or in need of more regular attention.
Overall, the hotel offers a comfortable stay with generally clean rooms, but guests are advised to be aware of potential variances in cleaning practices and may need to request additional housekeeping if necessary.
Staff
There are mentions of the staff going the extra mile by extending check-out times and offering excellent service at check-in and check-out. The staff's ability to remain cheerful and professional under busy circumstances is also noted, contributing positively to the hotel's atmosphere.
However, there are instances of inconsistent service, where some staff members appeared overworked or tired, leading to less favorable interactions. A few guests mentioned difficulties in communication, often sensing that some employees displayed a less welcoming attitude. Yet, these instances seem to be exceptions rather than the rule, amidst the overwhelmingly positive feedback regarding the staff's dedication to guest satisfaction.
Overall, the staff at Original Sokos Hotel Viru are described as being a significant asset to the hotel, ensuring a welcoming and comfortable stay for guests, even while navigating the challenges of a busy hospitality environment.
Wi-Fi
However, there are some areas for improvement, as a few reviews mention issues such as weak Wi-Fi reception, slow speeds, and difficulties with connectivity during certain times, such as nighttime. Some guests experienced a poor signal and were unable to connect their devices efficiently. Despite these occasional drawbacks, the overall view is that the Wi-Fi service at Original Sokos Hotel Viru provides a decent level of connectivity for most visitors.
Gym
Family
Guests have noted the hotel's central location near the old town, offering picturesque views and easy access to local attractions that families are likely to appreciate. For those traveling with pets, the hotel is also accommodating, as it allows dogs, ensuring a comfortable stay for every family member.
While the staff and breakfast options receive praise, minor issues such as room condition have been mentioned, although improvements have been reportedly made. Overall, the hotel is recognized as a family-friendly destination where children's happiness is a central focus, ensuring a pleasant stay for families looking to explore the area.
Nightlife
The hotel features a bar on the 23rd floor, which offers visitors a stunning view, although other on-site bars were reportedly closed too early for some guests’ liking. While the nightclub experience has been mixed, with some guests facing challenges at the entrance, the proximity to bustling bars and eateries compensates well by providing a lively atmosphere just outside the hotel doors, allowing guests to fully immerse themselves in Tallinn's nocturnal charm.
4 Star
Business
Despite its positive aspects, some reviews indicate that the hotel does not meet typical 4-star standards, suggesting that the price may not align perfectly with the service received. For those in a hurry, amenities like kettles with coffee pods could enhance the experience when rushing to conferences, though it's not specified whether these are universally available. The hotel's direct connection to a shopping mall is noted for added convenience, offering easy access to various amenities or a quick break from work.
Overall, Original Sokos Hotel Viru appears to be a reliable choice for business-related visits, balancing basic comforts with the added benefit of strategic location and specialized facilities.
Dog Friendly
No, Original Sokos Hotel Viru doesn't have any pool.
No, a spa isn't available at Original Sokos Hotel Viru.
Yes, Original Sokos Hotel Viru welcomes dogs.
No, parking facilities aren't available at Original Sokos Hotel Viru.
Yes, Original Sokos Hotel Viru has a gym.
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