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Summary of reviewsRixwell Viru Square Hotel in Tallinn enjoys strong positive feedback for its exceptional location in the heart of the old town, close to the iconic Viru Gate and within walking distance of numerous attractions, shops and restaurants. The convenience of nearby public transportation further enhances its appeal for both short and extended stays. Guests appreciate the peaceful environment despite its bustling surroundings, making it an ideal choice for business and leisure travelers alike.
The breakfast at the hotel is generally praised for its variety and quality, offering both hot and cold options that cater to various dietary needs. Many guests found the breakfast delicious and plentiful, contributing positively to their overall stay. Although there are occasional criticisms regarding setup and longer waits, the morning meal experience remains a highlight for many visitors.
Dining at the hotel's in-house restaurant, particularly the Farm Restaurant, is highly regarded. Guests commend the gourmet Estonian cuisine and find the restaurant's offerings delicious and well-prepared. The atmosphere is further enhanced by the option of a bar with a DJ playing late into the night. Additionally, the hotel's central location provides easy access to renowned medieval restaurants, enriching the dining experience.
Rooms at Rixwell Viru Square Hotel are generally described as spacious, clean and functional. Guests appreciate the comfortable beds and useful amenities such as tea and coffee facilities and complimentary toiletries. Unique room features like private saunas and whirlpool baths add an extra touch of luxury. While some rooms show signs of aging and could use updates, the overall comfort is satisfactory. Sound insulation and climate control are occasional concerns, but the rooms are still considered cozy and practical for most travelers.
Cleanliness receives positive remarks with many guests noting that rooms and public spaces are well-maintained. However, the condition of the carpets has been a recurring issue with numerous calls for replacement or deep cleaning to address stains and wear. Despite these concerns, the cleanliness of the hotel largely meets guests' expectations, contributing to a pleasant stay.
Staff at the hotel are frequently praised for their friendliness, politeness and helpfulness. Receptionists, in particular, stand out for their welcoming demeanor and professionalism. However, there are instances of inconsistent service with occasional reports of unfriendly or unprofessional behavior from some staff members.
The hotel’s free Wi-Fi receives mixed reviews. While many guests have experienced high-speed, reliable internet, others have faced connectivity issues, especially in certain areas like the basement café or specific rooms. Nevertheless, the availability of free Wi-Fi is a positive aspect for many guests.
Parking options at the hotel are appreciated for their convenience and security, though the availability of spots can be limited and fees are sometimes considered high. Clearer communication regarding parking and better management of spaces could improve the experience for guests.
For families, the hotel proves to be a commendable choice. Spacious family-sized rooms and the availability of extra amenities like child cots ensure a comfortable stay. The hotel's prime location and safe, pleasant environment further contribute to a family-friendly experience. However, improvements in food options for kids and better room arrangements could enhance the overall family service.
The hotel’s central location in the heart of Old Town also makes it a prime spot for nightlife enthusiasts. Guests can easily access a variety of bars, clubs and entertainment venues. However, the lively nightlife can result in substantial noise, particularly on weekends, which may disturb those seeking a peaceful night's sleep.
In summary, Rixwell Viru Square Hotel offers an excellent base for exploring Tallinn’s old town with its exceptional location, generally positive dining and breakfast experiences, spacious and clean rooms and friendly staff. Some areas, such as noise insulation, room decor updates and carpet cleanliness, could benefit from improvements. Despite occasional drawbacks, the hotel delivers a largely enjoyable experience, particularly for those looking to immerse themselves in the city’s vibrant atmosphere. Show more
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Hotel near Nightlife Spots
Situated on Viru Square, this hotel is steps away from major nightlife venues and offers convenient access to the city's bustling bar and club scene. Its proximity to the Old Town ensures a variety of entertainment options are easily accessible.
Hotel with Parking
The hotel is near paid parking options. It offers convenience for guests with cars.
Accessible Hotel
The hotel has two rooms designed for disability access and offers wheelchair-friendly access throughout the property. Wheelchair-accessible facilities and bathrooms are available.
3-Star Hotel
This hotel is situated in Viru Square, offering a central location close to many attractions. It provides comfortable accommodations and is well-regarded for its convenient access to Tallinn's Old Town and other key sites.
Hotel for Honeymoon
Family Friendly Hotel
Room Types
Standard Single RoomRoom with classic furnishings in soft pastel hues. Each room features a TV with satellite channels, a minibar, and complimentary Internet access. Please be aware that there is no city view from the room.
Standard Double or Twin RoomRoom with classic furnishing in pastel colours. Each room has a TV with satellite channels, a minibar and free Internet access.
Suite with Spa BathSpacious suite with a hot tub, satellite TV, direct dial telephone, a safe, a mini bar, as well as tea and coffee making facilities.
Superior Double or Twin RoomThis spacious room features a tea/coffee maker.
Superior Double or Twin Room with SaunaThis twin/double room's special feature is the sauna. Providing free toiletries and bathrobes, this twin/double room includes a private bathroom with a shower, a hairdryer and slippers. The spacious twin/double room provides a tea and coffee maker, a seating area, a wardrobe, a safe deposit box and a flat-screen TV with satellite channels.
Small Double RoomThe double room provides a wardrobe, a carpeted floor, as well as a private bathroom featuring a walk-in shower and a hairdryer. This double room features heating and a flat-screen TV with satellite channels. The unit offers 1 bed.
Standard Twin RoomThis twin room is comprised of a flat-screen TV with satellite channels and a private bathroom. The unit has 2 beds.
Superior Twin RoomProviding free toiletries, this twin room includes a private bathroom with a shower and a hairdryer. The twin room features carpeted floors, a seating area with a flat-screen TV with satellite channels, a tea and coffee maker, a wardrobe, as well as a safe deposit box. The unit offers 2 beds.
Guest Reviews
7.9
Good
Location
The Rixwell Viru Square Hotel in Tallinn is lauded for its exceptional location with guests frequently highlighting its prime position right in the heart of the old town. Situated next to the iconic Viru Gate, the hotel is conveniently placed within the historic city walls, making it an ideal base for exploring Tallinn's various attractions, shops and restaurants. The proximity to public transportation, including bus and tram stops, further enhances its appeal, ensuring easy access to different parts of the city and beyond. For visitors interested in Tallinn's rich history and vibrant cultural life, the hotel's location couldn't be more perfect. Reviewers consistently note that everything is within walking distance, making it a superb choice for both short and extended stays. Additionally, the peaceful environment, despite being in a bustling area, adds to its charm. Whether traveling for business or leisure, the Rixwell Viru Square Hotel offers a location that perfectly balances convenience with the enchanting ambiance of Tallinn's old town.
Breakfast
The breakfast at the Rixwell Viru Square Hotel generally receives positive remarks for its variety and quality. Guests appreciate the good selection of both hot and cold food, ensuring there is something for everyone. Many found the breakfast tasty, plentiful and well-suited to a range of dietary needs. The consistent praise highlights the delicious quality and sufficient variety with some guests noting that the breakfast was one of the highlights of their stay.
However, there are mixed reviews as well; some guests found the breakfast to be modest, basic and at times, disappointing. Issues like chaotic buffet setups, long queues at the coffee machine and a lack of vegan options were mentioned. Some reported that the warm dishes were served cold or that the quality had declined over time.
Despite a few criticisms, the breakfast experience remains largely positive with many guests enjoying the tasty and diverse offerings each morning. The breakfast room is often noted for being spacious and tidy, contributing to an overall satisfactory morning meal that complements the hotel’s prime location.
Dinner
Located within the same building, the Rixwell Viru Square Hotel offers multiple dining options, including a café and an in-house restaurant that have garnered positive reviews for their quality and service. The standout Farm restaurant is particularly celebrated for its gourmet Estonian cuisine with guests often describing dinner there as delicious and well-prepared. The Farm restaurant also features a modern Estonian kitchen that impresses many visitors.
Guests appreciate the convenience as the venues include a bar with a DJ playing until late, enhancing the overall dining experience. The breakfast at the hotel is good, though some mention long queues at the coffee machine.
Additionally, the central location of the hotel means famous medieval restaurants like Olde Hansa and Peppersack are just a short walk away, providing guests with ample dining choices.
Overall, the hotel’s dining offerings, especially the Farm restaurant, are considered top-quality and worth a visit, complemented by a friendly and helpful restaurant staff.
Rooms
The rooms at Rixwell Viru Square Hotel generally come across as spacious, clean and functional. Many guests appreciate the large room sizes, comfortable beds and ample amenities such as tea, coffee and complimentary toiletries. Rooms with unique features like private saunas, whirlpool baths and stunning city views are particularly well-received. Cleanliness is frequently mentioned positively with several guests noting that rooms were well-maintained and tidied regularly.
However, the rooms show signs of aging with several reviews pointing out dated furniture and worn carpets. Some rooms may feel a bit clinical or outdated and could benefit from updating, especially regarding fixtures and soundproofing. Despite this, the overall comfort is not severely compromised with many guests finding the rooms cozy and practical. Sound insulation or the lack thereof, does appear to be a recurring concern with noises from adjacent rooms or the street being noted.
In terms of climate control, some reviews mention rooms being either too hot or stuffy, especially those on the top floors. Yet, the presence of amenities such as saunas and large showers can offset these drawbacks for a more enjoyable stay. Views from the rooms vary with some offering beautiful cityscapes while others face less attractive sights like walls or alleyways.
To summarize, Rixwell Viru Square Hotel offers generally spacious and clean rooms with various useful amenities and some extraordinary features. However, guests should be mindful of potential noise issues and the dated decor, which might affect the overall experience.
Beds
Rixwell Viru Square Hotel has received mixed feedback regarding its beds from guests. On the positive side, some guests have praised the beds as comfortable with clean linens and adequate pillows. There are mentions of the beds being comfy with a few noting the convenience of having two pillows per person. However, the majority of reviews highlight significant issues with the beds. The most common complaint is the softness of the mattresses, which many guests found too soft and lacking proper support, often describing them as sagging or worn out. Some beds were noted to be narrow, creaky, noisy or unstable, which affected the quality of sleep. The hotel seems to have both twin and double beds, but there were issues with guests receiving different bed types than requested. Overall, while the hotel ensures clean bed linens, the prevailing sentiment suggests an urgent need for mattress replacements and bed updates to enhance guest comfort.
Cleanliness
The Rixwell Viru Square Hotel offers a mixed but predominantly positive experience regarding cleanliness from recent guest reviews. Many guests noted that the rooms were clean, tidy and well-maintained, highlighting excellent cleanliness in the hotel’s private and public spaces. Rooms were frequently described as very clean, emphasizing the meticulous attention to detail in the hotel’s upkeep.
However, the carpets in the rooms and hallways garnered consistent criticism with numerous guests pointing out that they were stained, worn and in need of immediate replacement or thorough cleaning. There were also mentions of outdated furnishings and sporadic instances of poor cleaning, such as dust on surfaces and inadequate trash disposal. These issues suggested that while the hotel maintains a good standard overall, its cleaning services have areas for significant improvement, particularly in maintaining carpeted areas and addressing odor concerns.
The hotel's public areas, like the breakfast area and common spaces, were generally perceived as clean but occasionally fell short of expectations. There were issues with the cleanliness of the toilets, occasional dirt in public areas and a need for a general update to refresh the decor.
In summary, while Rixwell Viru Square Hotel maintains a baseline of acceptable to excellent cleanliness in many respects, particularly in terms of room maintenance and communal areas, it could significantly improve by addressing the conditions of the carpets and ensuring more consistent cleaning services. This would enhance the overall guest experience, addressing the gaps highlighted in the reviews.
Staff
The staff at Rixwell Viru Square Hotel receive a wide range of feedback from guests. On the positive side, many guests consistently describe the staff as friendly, polite and helpful. The receptionists, in particular, are frequently praised for their welcoming and attentive behavior. Professionalism is another commonly mentioned attribute with several reviews highlighting smooth check-ins and efficient service.
However, the reviews also reveal some inconsistencies. While many staff members are noted for their courteous and accommodating nature, there are instances where the service falls short. Some guests mention encountering rude or unfriendly behavior, particularly from specific reception staff or cafe employees. A few reviews even describe the service as cold or lacking eagerness to assist.
Overall, the experiences seem to vary with a majority of guests appreciating the accommodating spirit of the staff but a notable minority encountering issues with hospitality and warmth. For the best experience, it might be beneficial to approach staff members who have been specifically praised for their helpfulness and friendliness in the reviews.
Wi-Fi
The Rixwell Viru Square Hotel receives mixed reviews regarding its Wi-Fi connectivity. On the brighter side, many guests have praised the hotel for its excellent, high-speed Wi-Fi that is free of charge. Descriptions such as good wifi, very good wifi, fast Wi-Fi and strong wifi appear frequently, indicating that when it works, it works well. Some guests even highlighted that Wi-Fi issues were resolved during their stay. However, there are significant concerns as well. Several guests reported that the Wi-Fi was incredibly low or almost absent in their rooms with some mentioning weak or slow internet access. Some experienced Wi-Fi that worked only briefly, while others noted it was not available in certain areas, like the basement cafe. There are also mentions of bad connections and problematic internet, suggesting inconsistent performance. Despite these mixed experiences, the availability of free Wi-Fi is a notable plus for many travelers.
Parking
Rixwell Viru Square Hotel offers a variety of parking options that guests have found convenient and secure. Many guests appreciated the availability of parking spaces within the hotel’s courtyard and on-site, emphasizing the ease of parking and the safety of their vehicles. The availability of free and paid parking options close to the hotel has also been positively received. Some reviews highlighted the facility of free parking for disabled persons and gratis parking with special constraints.
However, parking does come with its challenges. Fees for parking can be considered high by some with costs ranging from 10 to 18 euros per day. Limited availability of parking spots, the difficulty in navigating to parking spaces due to narrow streets and the need to arrange parking in advance are noted concerns. Instructions and communication about parking availability could be improved, as some guests had trouble finding available parking upon arrival.
Overall, while the hotel provides convenient and well-located parking options, better management and clearer instructions could enhance the guest experience.
Family
Rixwell Viru Square Hotel emerges as a commendable option for families traveling with children, reflected through a series of positive guest reviews. Describing it as child-friendly and family-friendly, the hotel is appreciated for creating a good family atmosphere and excellent facilities that cater to families. Parents found the rooms particularly spacious with family-sized and superior rooms providing ample space for up to two adults and two children. Moreover, families could request additional amenities like extra beds and child cots in advance, ensuring the comfort of the youngest guests.
The location of the hotel is another strong point, praised for being great and convenient, which adds to the overall family-friendly experience. Breakfast received favorable mentions for offering a variety that caters to all tastes, making mornings enjoyable for everyone. The safety factor is also highlighted, as guests noted that the environment felt quite safe for children.
However, a few reviewers pointed out areas needing improvement. Some experienced challenges with the arrangement of separate beds and close rooms. Additionally, there was feedback suggesting that the hotel could enhance its food options specifically for kids, ensuring a more comprehensive family-friendly service.
Despite these minor drawbacks, the Rixwell Viru Square Hotel seems to deliver a generally positive experience for families, making it a suitable choice for a comfortable and enjoyable stay with children.
Nightlife
Rixwell Viru Square Hotel boasts a central location in the heart of Old Town, making it an ideal spot for those looking to experience the vibrant nightlife. Surrounded by numerous bars, clubs and entertainment venues, guests will find themselves within close proximity to a variety of options for evening entertainment. The hotel's position near the main walking street and local attractions places visitors in the thick of the city's lively atmosphere.
However, the robust nightlife comes with a considerable amount of noise, which can be a significant disturbance, especially during weekends. Guests have frequently mentioned noises from nearby bars, nightclubs and karaoke bars that persist into the early hours of the morning. The hustle from the street and partying in adjacent rooms contributes to the overall high noise levels, making it challenging to find a peaceful night's sleep.
This destination might be less suitable for families with small children or for those who are sensitive to noise. Earplugs are highly recommended for a more comfortable stay. Despite this, for those looking to immerse themselves in the energetic nightlife of Old Town, the hotel's location offers unmatched convenience and access to the city's entertainment scene.
3 Star
The Rixwell Viru Square Hotel in Tallinn offers a commendable three-star experience, noted primarily for its good value for money. Guests emphasize the hotel's excellent location, situated right within the old city and in close proximity to major attractions including the main gate at Viru Street. This strategic spot makes it a convenient choice for travelers.
Reviewers highlight the clean and spacious rooms, although some mention that the interiors and equipment could benefit from an update. Despite being basic, the rooms are deemed satisfactory for a three-star establishment. The hotel's amenities exceed typical expectations for its rating, enhancing the appeal for budget-conscious visitors.
Service at the hotel is well-received with mentions of fast check-ins, friendly and welcoming staff and a pleasant surprise of room upgrades upon arrival. The breakfast also receives positive remarks, contributing to the overall good quality of the stay.
There are some minor drawbacks, such as the comfort of the beds and the need for renovation of older equipment. However, these aspects do not significantly overshadow the overall positive feedback regarding cleanliness, affordability and service.
Overall, the Rixwell Viru Square Hotel provides a reliable and cost-effective accommodation option, living up to its three-star rating with decent quality, reasonable prices and a prime location for exploring Tallinn.
Accessible
Rixwell Viru Square Hotel offers a prime location, making it an attractive choice for travelers. Guests appreciated the advantage of an easy check-in and check-out process. The hotel's accessibility features are well-regarded; rooms on the second floor are adapted for people with reduced mobility, ensuring a comfortable stay. All rooms are accessible and there's a convenient elevator designed for wheelchair access. While the commute to the hotel might be tricky for some, the ground floor breakfast room adds to the overall accessibility.
Dog Friendly
Rixwell Viru Square Hotel is commendable for its dog-friendly policies that cater to traveling pet owners. Pets are allowed and the hotel's welcoming attitude makes it evident that dogs are not just permitted but genuinely appreciated. Guests repeatedly highlight that dogs are warmly welcomed, reinforcing the hotel's commitment to inclusivity for pet owners. The hotel's prime location adds to its appeal, ensuring convenience without compromising on hospitality. For an additional fee of 20 EUR per night per dog, guests can enjoy their stay alongside their furry companions, making it a favorable choice for those traveling with pets.
No, Rixwell Viru Square Hotel doesn't have any pool.
No, a spa isn't available at Rixwell Viru Square Hotel.
No, Rixwell Viru Square Hotel doesn't allow dogs.
Yes, parking facilities are available at Rixwell Viru Square Hotel.