U11 Hotel & SPA
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Summary of reviewsU11 Hotel & SPA in Tallinn offers a peaceful retreat just outside the bustling city center, blending convenience with tranquility. The hotel's strategic location near the bus station, airport, parks, lake and seaside makes it ideal for both nature lovers and those wanting easy access to key attractions. Cultural gems like Kadriorg Park and the Song Festival Grounds add to its charm, while the proximity to shopping areas and ample free parking enhance its appeal, especially for car travelers.
Despite the absence of breakfast options and an in-house restaurant, the surrounding area offers bakeries and dining spots to somewhat fill the gap. Even so, the lack of these facilities is noted as a significant downside.
The rooms stand out for their cleanliness, modern design and comfort. They are equipped with essentials like mini kitchens, fridges and kettles, though some guests found them a bit small or lacking in certain amenities like air conditioning and bathrobes. The contactless check-in/out system is praised for its efficiency, complemented by responsive and courteous remote staff.
Guests appreciate the high-quality wifi, though experiences vary with some noting issues with connectivity. The hotel's ample and secure parking facilities are a big plus, especially in a city where parking can be tricky. Family-friendly accommodations—including spacious family rooms and baby cots—further add to the hotel's appeal.
Comfortable beds contribute to a restful sleep with most guests finding the bedding to their liking, despite occasional complaints about softness or size. Overall, the hotel provides excellent value for money, making it a strong choice for travelers seeking basic, comfortable accommodations with modern conveniences in a serene setting.
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Despite the absence of breakfast options and an in-house restaurant, the surrounding area offers bakeries and dining spots to somewhat fill the gap. Even so, the lack of these facilities is noted as a significant downside.
The rooms stand out for their cleanliness, modern design and comfort. They are equipped with essentials like mini kitchens, fridges and kettles, though some guests found them a bit small or lacking in certain amenities like air conditioning and bathrobes. The contactless check-in/out system is praised for its efficiency, complemented by responsive and courteous remote staff.
Guests appreciate the high-quality wifi, though experiences vary with some noting issues with connectivity. The hotel's ample and secure parking facilities are a big plus, especially in a city where parking can be tricky. Family-friendly accommodations—including spacious family rooms and baby cots—further add to the hotel's appeal.
Comfortable beds contribute to a restful sleep with most guests finding the bedding to their liking, despite occasional complaints about softness or size. Overall, the hotel provides excellent value for money, making it a strong choice for travelers seeking basic, comfortable accommodations with modern conveniences in a serene setting.
Hotel with Spa
This hotel is listed as a spa hotel, suggesting that it provides spa amenities and services for its guests.
3-Star Hotel
Located in Tallinn, this hotel is centrally located providing easy access to the city's attractions. It offers comfortable accommodations and is well-suited for travelers interested in exploring the city.
Hotel Taking Steps Towards Sustainability
Family Friendly Hotel
Hotel with Parking
Cheap Hotel
Guest Reviews
Located just outside the bustling city center, U11 Hotel & SPA offers a peaceful retreat with convenient access to key attractions. Despite being a bit removed from the old town, it enjoys excellent connectivity thanks to nearby bus stops, making the city center easily reachable within 10-30 minutes. The proximity to Tallinn bus station and the airport makes it a strategic choice for transit travelers.
Surrounded by parks, a lake and the seaside, all within a 15-minute walk, the hotel is perfect for leisurely strolls and nature lovers. Nearby Kadriorg Park and the Song Festival Grounds add cultural value to the location. Shopping enthusiasts will appreciate the close proximity to a supermarket, shopping malls and a gas station.
The area is quiet, cozy and safe, providing a serene environment away from the tourist-heavy zones. With ample free parking available, it is ideally suited for those traveling by car. The rooms are comfortable and modern, ensuring a pleasant stay. Overall, the location is convenient, accessible and well-suited for both short stays and extended getaways in Tallinn.
Despite its luxurious setting and top-notch amenities, U11 Hotel & SPA receives frequent criticisms regarding its breakfast offerings—or rather, the lack thereof. Guests consistently lament that breakfast is neither provided nor available for purchase at the hotel. This absence is seen as a significant downside and has been a recurrent theme in guest feedback.
While the hotel features a vending machine with some hot beverages on the ground floor, it is hardly a substitute for a proper morning meal. Some visitors suggest that having at least a small breakfast option or a simple breakfast room could elevate the overall experience. Additionally, the lack of a refrigerator or microwave in the rooms further exacerbates the inconvenience, as there are limited options to store or prepare any brought-in food items.
On a positive note, guests have mentioned that nearby bakeries and other dining options can somewhat fill the breakfast void, but this may not entirely compensate for the expected in-house service. Visitors highlight the hotel's caring staff and the expectation that for the price, a breakfast offering should be included. Overall, while U11 Hotel & SPA excels in many areas, the absence of breakfast remains a key area for improvement.
Guests at U11 Hotel & SPA have expressed several concerns regarding dining options at the hotel. The primary issue is the lack of an open restaurant, which compels visitors to rely on vending machines for snacks and drinks. Several reviewers noted that there are no nearby dining alternatives, necessitating a car trip for meals. Additionally, amenities like coffee pods, hot water and functional body wash dispensers were found lacking. Improvements such as a tea kettle, microwave oven or more vending machines were suggested to enhance guest convenience. The absence of clear information on local dining establishments further exacerbated the situation, leaving guests to navigate their meal options with little guidance. While there was a mention of a flower shop on the ground floor, guests felt it would have been more practical to have a café in its place. Overall, the lack of dining facilities and limited amenities detracted from the otherwise enjoyable stay at U11 Hotel & SPA.
The rooms at U11 Hotel & SPA receive high marks for cleanliness with repeated mentions of them being neat, tidy and very clean. Guests appreciate the modern and minimalist design, along with new furniture and fresh renovations. The rooms are described as comfortable, accommodating and conveniently equipped with essentials like mini kitchens, fridges and kettles in some of the rooms. Guests also mention that rooms are cozy with some offering beautiful views from balconies.
However, a few drawbacks were noted. Some guests found the rooms to be small with limited space for storing belongings. There were occasional remarks about rooms being too hot or lacking air conditioning. Sound insulation was a point of concern for a few as well, although some reviews mentioned it being adequate. Missing amenities like bathrobes, slippers and sufficient water bottles were also noted.
On the positive side, features like a mini kitchen, crib provisions for babies and contactless check-in were highly appreciated. The bathrooms, generally clean and modern, sometimes felt small but functional. Overall, the rooms are deemed suitable for both short stays and longer visits, offering good value for money with efficient use of space and practical amenities.
U11 Hotel & SPA boasts a range of comfortable sleeping arrangements that seem to please most guests. The beds are consistently described as very comfortable, soft and of good quality. Many guests appreciated the high and clean beds with the bedding and linens also receiving positive remarks. Guests found the mattresses particularly comfortable, often ensuring a sound sleep and praised the hotel for providing cribs for babies when needed.
Despite these positive aspects, some reviews highlighted issues with bed size and softness, especially in single rooms. A recurring critique was that some beds were too soft, leading to a few discomforts. Additionally, the pillows received mixed reviews with some finding them too small or soft.
While most found the beds to be tidy and accommodating, a few remarks were made about small or noisy beds. However, overall, the convenience and quality of the beds contributed to a largely restful experience for most visitors.
U11 Hotel & SPA receives frequent praise for its cleanliness with guests consistently describing the rooms and facilities as very clean, tidy and well-maintained. The cleanliness extends to various aspects of the hotel such as the bathrooms, floors and common areas, making it a comfortable and pleasant stay. The rooms are not only spotless but also cozy, modern and equipped with necessary amenities. Guests appreciate the convenient and smooth check-in/check-out process. Despite a few isolated incidents of overlooked cleaning details, the general perception is that the hotel maintains high standards of hygiene. The new and stylish building, along with attentive cleaning staff, further enhances the overall positive experience.
However, some reviews mention the absence of mini fridges in the rooms, occasional issues with room temperatures and the small size of individual cabins. While a few guests noted minor cleanliness oversights, the overwhelming majority of feedback highlights the superb conditions and the hotel’s commitment to maintaining a clean and welcoming environment. Overall, U11 Hotel & SPA stands out for its exceptional cleanliness and comfort, providing guests with a consistently positive experience.
U11 Hotel & SPA offers a unique blend of modern convenience through its focus on contactless check-in and streamlined service processes. Guests repeatedly mention the ease of check-in and check-out, highlighting a fast, efficient and user-friendly system that minimizes the need for direct staff interaction. Though staff is not visibly present onsite with interactions mainly handled online or via phone, the administration remains highly responsive and helpful.
The staff, when engaged, are described as polite, friendly and very attentive. They promptly address inquiries and are efficient in resolving issues, whether through booking messages or phone calls. This innovation in the hotel’s operation is appreciated by those who value convenience and quick service, emphasized by smooth experiences and clear instructions provided at every step.
The cleaning crew also receives positive mentions for their courteous demeanor and quick service, contributing to an overall satisfactory stay. Despite the lack of visible staff, the support team efficiently manages remote communication, ensuring guest needs are met effectively.
In summary, U11 Hotel & SPA is an excellent choice for travelers seeking a seamless experience with minimal human interaction, backed by a responsive and courteous remote support team ensuring high standards of service.
The wifi experience at U11 Hotel & SPA received mixed reviews from guests. Many guests praised the hotel's free and high-quality wifi, reporting good, reliable and strong connections that allowed for seamless internet activities, including streaming 4K movies. The internet speed and signal strength were frequently mentioned as positive aspects with some guests noting it was fast and efficient.
However, the reviews also highlighted several issues. A number of guests encountered poor or weak wifi connections with some experiencing complete unavailability or frequent drops in service. There were specific grievances regarding the QR code check-in process and the need for mobile internet to access certain features. Some guests were frustrated by the lack of wifi passwords or unreliable links provided during their stay and a few even had to be moved to different rooms to get a better connection.
Despite these issues, the hotel's effort to provide free wifi in public areas such as the lobby and the registration area was noted. While the positive reviews suggest that many guests had no issues with the wifi, the inconsistency in the service indicates that there may still be room for improvement to ensure all guests have a smooth and enjoyable online experience.
Guests at the U11 Hotel & SPA commend the ample availability of free parking, which adds a significant value to their stay. The parking facilities are noted for being spacious, well-maintained and easily accessible. Many guests appreciate the convenience of having parking spaces directly on the hotel premises, making it straightforward to park their vehicles.
The parking lot is described as large and well-supervised, ensuring both safety and peace of mind. For those traveling by car, the free parking available at the hotel is an excellent feature, particularly in a city like Tallinn where parking can be challenging to find.
While a few guests did mention concerns about the parking lot being potentially open to outsiders, the overall sentiment is positive. The availability of reserved parking spaces and private parking contribute to a secure environment. However, the lack of electric car charging stations was noted by some.
In general, guests find the parking experience at U11 Hotel & SPA satisfactory with easy access to parking and sufficient space to accommodate their needs.
U11 Hotel & SPA offers a generally family-friendly environment with accommodations that are well-suited for those traveling with children. Rooms such as the family room and superior family room are noted for being spacious, comfortable and equipped with necessary amenities including cribs and baby cots at no extra charge. Families appreciated the comfortable and quiet atmosphere, making it a pleasant stay for both adults and kids.
Despite some guests indicating the hotel faces a few issues like limited dishes in family rooms and occasional service hiccups, most guests noted positive experiences. The hotel provides children’s amenities and special accommodations like extra beds and baby cribs seamless and convenient. The location of the hotel is also highlighted as ideal for families.
Most importantly, young guests seemed to enjoy their stay, making U11 Hotel & SPA a suitable option for family vacations. Overall, it appears to be a good choice for families looking for a comfortable and child-friendly place to stay.
U11 Hotel & SPA offers a straightforward and budget-friendly experience tailored for travelers looking for basic yet comfortable accommodations. The hotel’s new and clean facilities meet the basic necessities for a three-star rating, providing a solid value for money. Guests have highlighted the convenience of online registration and self-check-in, ensuring easy access for those arriving at various hours, including early or late flights.
U11 Hotel is particularly appreciated for its reasonable price-quality ratio, making it an ideal choice for family use or short stays. Its location is best reached by Uber or Bolt with good access to public transportation and curbside services. Though the hotel lacks certain amenities like a fridge or an electric water kettle, it compensates with vending machines and mini kitchens in some rooms.
While some aspects like the lighting and basic conveniences may need improvement and there were occasional mentions of unhelpful staff, most reviews emphasize its acceptability for overnight stays or short visits. The hotel’s simplicity and affordability make it a considerable option for budget-conscious travelers, especially those with a car or seeking a straightforward place to sleep. Overall, U11 Hotel & SPA stands out as a modern budget hotel offering good value for money.
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Location
Surrounded by parks, a lake and the seaside, all within a 15-minute walk, the hotel is perfect for leisurely strolls and nature lovers. Nearby Kadriorg Park and the Song Festival Grounds add cultural value to the location. Shopping enthusiasts will appreciate the close proximity to a supermarket, shopping malls and a gas station.
The area is quiet, cozy and safe, providing a serene environment away from the tourist-heavy zones. With ample free parking available, it is ideally suited for those traveling by car. The rooms are comfortable and modern, ensuring a pleasant stay. Overall, the location is convenient, accessible and well-suited for both short stays and extended getaways in Tallinn.
Breakfast
While the hotel features a vending machine with some hot beverages on the ground floor, it is hardly a substitute for a proper morning meal. Some visitors suggest that having at least a small breakfast option or a simple breakfast room could elevate the overall experience. Additionally, the lack of a refrigerator or microwave in the rooms further exacerbates the inconvenience, as there are limited options to store or prepare any brought-in food items.
On a positive note, guests have mentioned that nearby bakeries and other dining options can somewhat fill the breakfast void, but this may not entirely compensate for the expected in-house service. Visitors highlight the hotel's caring staff and the expectation that for the price, a breakfast offering should be included. Overall, while U11 Hotel & SPA excels in many areas, the absence of breakfast remains a key area for improvement.
Dinner
Rooms
However, a few drawbacks were noted. Some guests found the rooms to be small with limited space for storing belongings. There were occasional remarks about rooms being too hot or lacking air conditioning. Sound insulation was a point of concern for a few as well, although some reviews mentioned it being adequate. Missing amenities like bathrobes, slippers and sufficient water bottles were also noted.
On the positive side, features like a mini kitchen, crib provisions for babies and contactless check-in were highly appreciated. The bathrooms, generally clean and modern, sometimes felt small but functional. Overall, the rooms are deemed suitable for both short stays and longer visits, offering good value for money with efficient use of space and practical amenities.
Beds
Despite these positive aspects, some reviews highlighted issues with bed size and softness, especially in single rooms. A recurring critique was that some beds were too soft, leading to a few discomforts. Additionally, the pillows received mixed reviews with some finding them too small or soft.
While most found the beds to be tidy and accommodating, a few remarks were made about small or noisy beds. However, overall, the convenience and quality of the beds contributed to a largely restful experience for most visitors.
Cleanliness
However, some reviews mention the absence of mini fridges in the rooms, occasional issues with room temperatures and the small size of individual cabins. While a few guests noted minor cleanliness oversights, the overwhelming majority of feedback highlights the superb conditions and the hotel’s commitment to maintaining a clean and welcoming environment. Overall, U11 Hotel & SPA stands out for its exceptional cleanliness and comfort, providing guests with a consistently positive experience.
Staff
The staff, when engaged, are described as polite, friendly and very attentive. They promptly address inquiries and are efficient in resolving issues, whether through booking messages or phone calls. This innovation in the hotel’s operation is appreciated by those who value convenience and quick service, emphasized by smooth experiences and clear instructions provided at every step.
The cleaning crew also receives positive mentions for their courteous demeanor and quick service, contributing to an overall satisfactory stay. Despite the lack of visible staff, the support team efficiently manages remote communication, ensuring guest needs are met effectively.
In summary, U11 Hotel & SPA is an excellent choice for travelers seeking a seamless experience with minimal human interaction, backed by a responsive and courteous remote support team ensuring high standards of service.
Wi-Fi
However, the reviews also highlighted several issues. A number of guests encountered poor or weak wifi connections with some experiencing complete unavailability or frequent drops in service. There were specific grievances regarding the QR code check-in process and the need for mobile internet to access certain features. Some guests were frustrated by the lack of wifi passwords or unreliable links provided during their stay and a few even had to be moved to different rooms to get a better connection.
Despite these issues, the hotel's effort to provide free wifi in public areas such as the lobby and the registration area was noted. While the positive reviews suggest that many guests had no issues with the wifi, the inconsistency in the service indicates that there may still be room for improvement to ensure all guests have a smooth and enjoyable online experience.
Parking
The parking lot is described as large and well-supervised, ensuring both safety and peace of mind. For those traveling by car, the free parking available at the hotel is an excellent feature, particularly in a city like Tallinn where parking can be challenging to find.
While a few guests did mention concerns about the parking lot being potentially open to outsiders, the overall sentiment is positive. The availability of reserved parking spaces and private parking contribute to a secure environment. However, the lack of electric car charging stations was noted by some.
In general, guests find the parking experience at U11 Hotel & SPA satisfactory with easy access to parking and sufficient space to accommodate their needs.
Family
Despite some guests indicating the hotel faces a few issues like limited dishes in family rooms and occasional service hiccups, most guests noted positive experiences. The hotel provides children’s amenities and special accommodations like extra beds and baby cribs seamless and convenient. The location of the hotel is also highlighted as ideal for families.
Most importantly, young guests seemed to enjoy their stay, making U11 Hotel & SPA a suitable option for family vacations. Overall, it appears to be a good choice for families looking for a comfortable and child-friendly place to stay.
3 Star
U11 Hotel is particularly appreciated for its reasonable price-quality ratio, making it an ideal choice for family use or short stays. Its location is best reached by Uber or Bolt with good access to public transportation and curbside services. Though the hotel lacks certain amenities like a fridge or an electric water kettle, it compensates with vending machines and mini kitchens in some rooms.
While some aspects like the lighting and basic conveniences may need improvement and there were occasional mentions of unhelpful staff, most reviews emphasize its acceptability for overnight stays or short visits. The hotel’s simplicity and affordability make it a considerable option for budget-conscious travelers, especially those with a car or seeking a straightforward place to sleep. Overall, U11 Hotel & SPA stands out as a modern budget hotel offering good value for money.
No, U11 Hotel & SPA doesn't have any pool.
Yes, a spa is available at U11 Hotel & SPA.
No, U11 Hotel & SPA doesn't allow dogs.
Yes, parking facilities are available at U11 Hotel & SPA.
No, U11 Hotel & SPA doesn't have a gym.
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