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Summary of reviewsHotel Etoile Du Nord is consistently celebrated for its strategic and convenient location, close to key attractions in Tangier including the boulevard, sea front and harbor. Guests appreciate its proximity to lively areas such as the old Medina, shopping districts and marketplaces, though some note it can be a bit noisy due to its main road situation. Despite being slightly away from the main city center, the hotel's cleanliness, comfortable beds, friendly staff and reasonable prices make it an appealing choice for visitors.
The breakfast offerings at Hotel Etoile Du Nord receive high praise for their excellence and variety. The fresh products, diverse options and Moroccan specialties in the breakfast buffet are frequently mentioned, contributing to a delightful start to the day. The positive atmosphere curated by the kitchen staff and the attention to detail during Ramadan are additional highlights, making the breakfast experience a standout feature of the hotel.
Dinner at the hotel's on-site restaurant also garners positive feedback with guests commending the delicious and affordably priced meals, as well as the accommodating restaurant staff. The restaurant's flexibility with late-night food service and room service options, is appreciated, contributing to a convenient dining experience. However, some inconsistencies in cleanliness and availability were noted, indicating areas for potential improvement.
Rooms at Hotel Etoile Du Nord offer a mixed experience with numerous positive aspects including spacious and clean environments, modern bathrooms and comfortable bedding. While some rooms are described as small and lacking in amenities, the overall commitment to cleanliness and the quietness of specific rooms provide a comfortable stay. Addressing issues such as outdated bathrooms and noise could further enhance the guest experience.
Cleanliness is a strong point for Hotel Etoile Du Nord with the hotel maintaining high hygiene standards across rooms and common areas. The staff’s dedication to cleanliness practices ensures a welcoming and pleasant environment for guests despite minor concerns in some areas.
The hotel staff is frequently praised for their friendliness, helpfulness and professionalism. Standout mentions of individuals like Adil and Imane, along with the dedicated kitchen and housekeeping teams, highlight the personalized and attentive service. The staff's multilingual abilities and responsiveness significantly contribute to positive guest experiences.
While the free WiFi service at Hotel Etoile Du Nord is appreciated, some guests report issues with connectivity including frequent outages and slow speeds. The hotel’s willingness to address these concerns is noted, though improvements in internet reliability could benefit future guests.
Beds at the hotel are generally positively reviewed for their comfort, spaciousness and quality of bedding, providing a restful sleep experience. Occasional mentions of noise and older mattresses do appear, but overall, the beds meet the expectations of most guests.
As a three-star establishment, Hotel Etoile Du Nord stands out for its affordability and value for money with clean accommodations and essential services. While some aspects like noise and basic amenities align with its star rating, the hotel successfully meets the needs of budget-conscious travelers.
For business travelers, the hotel offers responsive and attentive service, suitable business facilities and additional support services such as printing and taxi arrangements. Some modernization could enhance its appeal for this segment, yet it remains a favored option for many on business trips.
In summary, Hotel Etoile Du Nord provides a well-rounded experience with a strategic location, excellent breakfast, accommodating staff and comfortable, clean rooms, making it a commendable choice for both leisure and business travelers. Show more
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Categories
Hotel with Spa
This hotel is listed as a 'Spa Hotel' and is popular among guests looking for spa accommodations in Tangier.
Hotel with Free Wi-Fi
Hotel Etoile Du Nord offers free Wi-Fi. Its classification as a hotel suggests a commitment to providing comprehensive services.
3-Star Hotel
With good to very good review scores (7.7-8.0), this hotel is recognized for its friendly and helpful staff and a good breakfast. It features a rooftop terrace, offers in-room Wi-Fi, and includes a spa and wellness center.
Business Hotel
Room Types
Double Room - Disability AccessThis air-conditioned double room includes a flat-screen TV with satellite channels and a private bathroom. The unit offers 1 bed.
Economy Single RoomThis air-conditioned single room includes a flat-screen TV with satellite channels and a private bathroom. The unit offers 1 bed.
Standard Double RoomThis air-conditioned double room includes a flat-screen TV with satellite channels and a private bathroom. The unit offers 1 bed.
Triple RoomThis air-conditioned triple room is comprised of a flat-screen TV with satellite channels and a private bathroom. The unit has 3 beds.
Twin RoomThis air-conditioned twin room includes a flat-screen TV with satellite channels and a private bathroom. The unit offers 2 beds.
Twin Room with BalconyThis air-conditioned twin room is comprised of a flat-screen TV with satellite channels, a private bathroom as well as a balcony with city views. The unit has 2 beds.
Guest Reviews
7.3
Good
Location
'Hotel Etoile Du Nord' is praised for its strategic and convenient location, which is relatively close to key attractions in Tangier. Guests appreciate that it's within walking distance to several lively areas, including the old Medina, shopping districts and popular marketplaces. The hotel is situated on a main road, making it easily accessible, though occasionally noisy due to heavy traffic and its busy surroundings.
Its proximity to the city center allows visitors to quickly reach the boulevard, sea front and harbor. Many reviews highlight that the hotel has a good geographical position, making it ideal for exploring local shops, cafes and restaurants.
However, some guests mention that it's a bit far from the main city center and the busiest tourist spots, requiring a 20-30 minute walk. Despite that, the walking distance to significant attractions and the relatively close vicinity to the airport are seen as positive aspects.
Additionally, reviewers frequently note the hotel’s cleanliness, comfortable beds and the friendliness and professionalism of the staff. All of these factors, along with the reasonable prices, build a positive expectation for guests considering a stay at 'Hotel Etoile Du Nord'.
Breakfast
Hotel Etoile Du Nord is frequently praised for its breakfast offerings, which are described as excellent, varied and abundant. Guests consistently highlight the wide selection and fresh products featured in the breakfast buffet, noting the inclusion of fresh smoothies and extensive culinary choices. The breakfast is regarded as top-notch with many reviewers labeling it as substantial, delicious and diverse, providing something for every palate, including Moroccan specialties and a variety of traditional dishes.
Several reviews mention the high quality and quantity of the breakfast options with terms like "hearty," "plentiful," and "super complete" frequently used. Guests appreciate the extensive fruit selection and diverse options, making breakfast a delightful part of their stay. The attentive dining staff also contribute positively to the breakfast experience, ensuring guest satisfaction.
Special mentions include the richness and variety of food during Ramadan, which is highlighted as particularly noteworthy and the pleasant atmosphere created by the kitchen staff. Although one review mentioned noise and crowding issues, the overwhelming sentiment is that the breakfast at Hotel Etoile Du Nord is exceptional, contributing significantly to the overall positive experience at the hotel.
Dinner
Hotel Etoile Du Nord offers a noteworthy dining experience for its guests, characterized by several positive elements despite some mixed feedback. The hotel features an on-site restaurant that receives high praise for the quality and affordability of its food. Many guests appreciated the delicious and reasonably priced meals, making it a great value for money. Reviews highlight the kindness and helpfulness of the restaurant staff, who go the extra mile to satisfy guests, even providing food service late at night.
The restaurant itself is described as decent and convenient, offering an open kitchen until 11 pm, which allows for flexible dining hours. Guests have also mentioned room service as an added convenience. The restaurant is commended for its great food quality throughout the day and its varied buffet options. Specific acclaim was given to the chef for evening meals, highlighting their attentive service and culinary skills.
However, it's important to note some guests had concerns about the cleanliness of the restaurant and mentioned limited dining options. There were also reports of the restaurant being closed at times and some confusion regarding whether on-site dining was available. These contrasting points suggest that while the restaurant generally provides a satisfying dining experience, it may have inconsistencies in its service and availability.
Overall, Hotel Etoile Du Nord's restaurant appears to be a valuable asset with its excellent food, commendable staff and good quality-price ratio, but it may need to address certain operational issues to ensure a consistently positive dining experience for all guests.
Rooms
Hotel Etoile Du Nord offers a mixed experience when it comes to its rooms, but there are numerous positive aspects worth highlighting. Many guests appreciate the spaciousness of several rooms, describing them as large and comfortable with modern and clean bathrooms. Cleanliness is consistently praised with rooms being well-maintained and serviced daily. Comfort is also a key feature with comfortable bedding and air-conditioned environments contributing to a pleasant stay.
The hotel’s rooms are noted for their practicality, though they remain basic in terms of amenities. Yet, they are sufficient for a comfortable stay with room service available and essential toiletries provided. Some rooms also come with pleasant decor and tiled floors, adding a touch of elegance. The quietness of certain rooms, especially when not facing busy streets or elevator engines, is another highlight.
On the downside, the hotel faces several challenges. Many rooms are described as too small and lacking in space, sometimes resulting in cramped and confined settings. Noise issues are a recurring concern, particularly in rooms facing the roadside or close to mechanical equipment. Additionally, some rooms have old and outdated bathrooms with plumbing issues noted by multiple guests.
The lack of certain amenities, like refrigerators and sufficient towels, has been pointed out, leaving some guests feeling that the rooms did not match their online photos or expectations. The presence of dampness and occasional moldy smells in some rooms also detracts from the overall experience.
Despite these drawbacks, the friendly staff and the strategic location, being relatively close to the airport, make Hotel Etoile Du Nord a practical choice for many travelers. Ensuring guests have clean, comfortable rooms seems to be a priority for the hotel, which balances out some of the less appealing aspects of the stay. However, improvements in other areas might enhance the guest experience further.
Beds
Hotel Etoile Du Nord's guest reviews reveal a generally positive experience regarding their beds. Numerous guests have highlighted the beds as very comfortable, often emphasizing the comfort of the bedding. The spaciousness of the beds and the quality of the pillows have also received favorable mentions. Although some guests noted issues such as small or old beds and pointed out a few instances of broken or uncomfortable mattresses, the majority of the feedback underscores a peaceful and restful sleep experience. A few mentions of traffic noise affecting light sleepers were made. Overall, despite occasional criticisms, the beds at Hotel Etoile Du Nord seem to provide a comfortable and satisfactory rest for most guests.
Cleanliness
Hotel Etoile Du Nord stands out for its utmost commitment to cleanliness, evoking a refreshing sense of hygiene and tidiness across the entire establishment. Guests have consistently praised the hotel for its very clean rooms and common areas. The bathrooms are notably clean and free from any unpleasant odors, while daily cleaning routines ensure that rooms remain spotless.
The overall atmosphere at the hotel is clean and comfortable with rooms that are tidy, functional and often described as spacious. Many guests noted the pleasant, clean smell throughout the facilities, contributing to a welcoming environment.
Despite a few concerns, such as occasional issues with bathroom cleanliness and minor complaints about the hallway walls or outdoor areas, the majority of feedback accentuates the excellent hygiene standards maintained. The staff also receives commendations for their role in upholding these standards, demonstrating professional cleanliness practices.
Etoile Du Nord also boasts good proximity to the city center, making it a well-rounded choice for visitors seeking both convenience and immaculate accommodations.
Staff
Hotel Etoile Du Nord has consistently earned high praise for its staff, who are described as friendly, helpful and attentive. Guests often highlight the professional and discreet nature of the team, noting their willingness to assist and their warm, welcoming demeanor. The reception staff frequently receive commendations for their politeness and efficiency with special mentions of individuals like Adil and Imane for their exceptional service.
The restaurant and housekeeping teams are equally admired, often going above and beyond to ensure a comfortable and pleasant stay. The kitchen staff, led by Chef Driss, particularly stand out for their attention to detail. Whether it's aiding with taxi arrangements or providing prompt and responsive assistance, the staff's dedication to guest satisfaction is evident throughout the reviews.
Moreover, the staff's multilingual abilities, including proficiency in English and Arabic, enhance the overall guest experience. The positive atmosphere and accommodating nature of the hotel's personnel contribute significantly to the delightful experiences reported by visitors. Overall, the staff at Hotel Etoile Du Nord are consistently described as superb, kind and always ready to help, making each stay memorable and enjoyable.
Wi-Fi
When considering a stay at Hotel Etoile Du Nord, guests should set their expectations accordingly when it comes to the WiFi services. While some guests have experienced excellent WiFi during their stays, the overall feedback points to recurring issues with internet connectivity. Specifically, there have been reports of frequent WiFi outages, slow speeds and weak signals, especially on the third floor and in certain rooms. On the positive side, the hotel provides free WiFi and has shown a willingness to address and fix internet problems when they are reported. However, those requiring robust and reliable internet access might find the experience inconsistent.
3 Star
Hotel Etoile Du Nord stands out primarily for its affordability, presenting itself as a good value for money option. The rates are quite economical with prices around €24 to €33 per night, making it an attractive choice for budget-conscious travelers. Guests frequently highlight its commendable cleanliness with some even noting that it surpasses the hygiene standards of higher-rated establishments.
The hotel's location and basic amenities are often praised, though it's clear it operates without the frills of more luxurious accommodations. While the room quality and overall service correspond to its three-star rating, a few guests suggest the hotel could step up with simple additions like bottled water and electric kettles in the rooms.
Despite a few comments on noise and the adequacy of its star rating, the general consensus is that Hotel Etoile Du Nord adequately fulfills its role, providing essential services and a decent stay for a reasonable cost.
Business
Hotel Etoile Du Nord is highly regarded for its suitability for business travelers, offering a great quality-price ratio. Guests commend the staff for being helpful, attentive and highly responsive, ensuring top-notch service throughout their stay. The hotel’s business facilities are also appreciated with services like printing plane tickets and organizing taxis being highlighted. Many guests choose this hotel for their business trips consistently. However, there is a note that the hotel might benefit from some modernization to better cater to business needs as suggested on its website.
No, Hotel Etoile Du Nord doesn't have any pool.
Yes, a spa is available at Hotel Etoile Du Nord.
No, Hotel Etoile Du Nord doesn't allow dogs.
No, parking facilities aren't available at Hotel Etoile Du Nord.