Ibis Tanger City Center
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Summary of reviewsThe Ibis Tanger City Center boasts a prime location that offers guests easy access to key attractions, transportation hubs, the beach and a variety of dining options, making it ideal for both business and leisure travelers. Guests particularly appreciate its proximity to the Tangier Ville train station and the central city area, underscoring the convenience and strategic advantage of the hotel’s location.
Breakfast at the hotel provides a generally satisfying experience with many guests praising the variety and the inclusion of traditional Moroccan dishes. However, there is room for improvement in terms of variety and quality to meet all guests' expectations. Dinner, on the other hand, receives mixed reviews with commendations for portion size and reasonable pricing but critiques for limited menu availability and inconsistent service.
When it comes to rooms, guests appreciate the cleanliness and find them well-soundproofed and comfortable, though many note that the rooms are on the smaller side and in need of renovation. Issues such as mold, outdated furniture and a lack of amenities like refrigerators detract from the overall experience.
Cleanliness is a point of contention with many guests praising the clean and tidy spaces, while others encountered issues like dirty rooms and bathrooms. The communal areas are generally well-maintained, thanks to diligent cleaning staff.
The staff at Ibis Tanger City Center largely receive positive feedback for their professionalism and friendliness with particular mention of helpful receptionists and attentive housekeepers. However, inconsistencies exist, as some guests report unprofessional behavior.
Wi-Fi connectivity is another mixed area with some guests finding it satisfactory and others experiencing poor or non-existent connections. Parking is generally secure and convenient, but the limited size of the parking area and occasional mismanagement are noted drawbacks.
For families, the hotel offers a mostly accommodating environment, though specific instances like the absence of a requested crib indicate potential areas for better service for young families. Comfort of the beds is another varied aspect; while some find them cozy, others face issues with cleanliness and mattress quality.
In summary, the Ibis Tanger City Center offers a decent stay with key strengths in its prime location, generally friendly staff and basic cleanliness. However, improvements in room amenities, Wi-Fi connectivity, menu variety and addressing cleanliness issues are needed to meet the full spectrum of guests’ expectations. The hotel provides a reliable, standard three-star experience but may occasionally fall short in meeting higher expectations for cleanliness and service quality.
Categories
Breakfast at the hotel provides a generally satisfying experience with many guests praising the variety and the inclusion of traditional Moroccan dishes. However, there is room for improvement in terms of variety and quality to meet all guests' expectations. Dinner, on the other hand, receives mixed reviews with commendations for portion size and reasonable pricing but critiques for limited menu availability and inconsistent service.
When it comes to rooms, guests appreciate the cleanliness and find them well-soundproofed and comfortable, though many note that the rooms are on the smaller side and in need of renovation. Issues such as mold, outdated furniture and a lack of amenities like refrigerators detract from the overall experience.
Cleanliness is a point of contention with many guests praising the clean and tidy spaces, while others encountered issues like dirty rooms and bathrooms. The communal areas are generally well-maintained, thanks to diligent cleaning staff.
The staff at Ibis Tanger City Center largely receive positive feedback for their professionalism and friendliness with particular mention of helpful receptionists and attentive housekeepers. However, inconsistencies exist, as some guests report unprofessional behavior.
Wi-Fi connectivity is another mixed area with some guests finding it satisfactory and others experiencing poor or non-existent connections. Parking is generally secure and convenient, but the limited size of the parking area and occasional mismanagement are noted drawbacks.
For families, the hotel offers a mostly accommodating environment, though specific instances like the absence of a requested crib indicate potential areas for better service for young families. Comfort of the beds is another varied aspect; while some find them cozy, others face issues with cleanliness and mattress quality.
In summary, the Ibis Tanger City Center offers a decent stay with key strengths in its prime location, generally friendly staff and basic cleanliness. However, improvements in room amenities, Wi-Fi connectivity, menu variety and addressing cleanliness issues are needed to meet the full spectrum of guests’ expectations. The hotel provides a reliable, standard three-star experience but may occasionally fall short in meeting higher expectations for cleanliness and service quality.
Hotel near Golf Courses
Its central location in Tangier provides access to various golf courses in the area. It is a practical choice for golfers who want a simple and convenient base.
Family Friendly Hotel
This hotel offers essential amenities and a central location, making it suitable for budget-conscious families. It provides easy access to attractions in Tangier.
Dog Friendly Hotel
This hotel is pet-friendly, making it a practical choice for travelers with pets. While specific details on amenities are not available, its established brand suggests a standard level of comfort for pets.
Business Hotel
Ibis hotels provide basic business services and amenities, such as Wi-Fi and possibly small meeting spaces, suitable for budget-conscious business travelers.
Hotel with Parking
Ibis Tanger City Center offers parking options, including secure and monitored parking. Guests may find parking directly in front of the hotel entrance.
EV charging stations
Accessible Hotel
The hotel is entirely wheelchair accessible and offers increased accessibility features. Specific amenities include roll-in showers, accessibility by elevator, shower chairs, toilet with grab rails, and lowered sinks.
Hotel with EV Charging Stations
Electric vehicle charging stations are available at this hotel.
3-Star Hotel
Guests consider this hotel good value for money due to its central location near the train station, mall, and waterfront. It features an outdoor swimming pool, a bar, and a restaurant, with staff noted for being very nice and helpful.
Hotel with Outdoor Pool
This hotel is located in the city center, just 200 meters from the beach and train station, and features an outdoor swimming pool.
Hotel Taking Steps Towards Sustainability
Hotel with Swimming Pool
Outdoor Pool
About Ibis Tanger City Center
License: 90000HT0696
Guest Reviews
Location
Breakfast
However, opinions are divided. Some guests feel the breakfast could use more variety and creativity, noting that the offerings do not change daily, leading to a lack of variation. For the price, a few guests expected a broader selection and better quality, mentioning that some items, such as scrambled eggs and coffee, were disappointing. There are also mentions of limited options and the absence of healthier choices like cereals and whole wheat bread.
Service related to breakfast also saw a mixed bag; while some found the staff to be cheerful and the breakfast area clean, others faced issues like disrespect from staff members and logistical problems during peak times.
In summary, though the breakfast at Ibis Tanger City Center does satisfy a substantial portion of its guests with its hearty and varied selection, there remains room for improvement to meet the expectations of all travelers. Whether indulging in traditional Moroccan flavors or enjoying the value for money, breakfast at this hotel provides a decent start to the day with potential for enhancements to elevate the overall guest experience.
Dinner
On the downside, a recurring issue is the limited menu availability with reports of more than half of the items not being available on multiple occasions. Service concerns are also highlighted, including long wait times for payments and inattentive staff, coupled with instances of incorrect billing. The overall restaurant experience is often described as not matching the prices charged with some diners finding the food quality mediocre and basic.
While a few guests appreciate specific offerings such as the cold beer, bread and pastries, others have found the meals lack variety and creativity. An underlying issue with the restaurant appears to be inconsistency in both service and food quality.
Overall, while some guests enjoy good meals at the Ibis Tanger City Center, the restaurant would benefit from addressing availability issues, improving service and enhancing menu variety to better match its pricing.
Rooms
However, there were numerous complaints about the room conditions. Many guests reported that the rooms were very small, outdated and in need of renovation. Instances of mold, musty smells and broken or worn-out furniture were common grievances. The lack of amenities such as refrigerators, hand towels and functioning air conditioning also detracted from guests' comfort. Other negative aspects included poor room hygiene with some noting dirty carpets, curtains and linens, as well as a general sense of the rooms being dilapidated and not well-maintained.
In conclusion, while the hotel offers a convenient location and ensures basic cleanliness, significant improvements are needed in terms of room size, modernity and amenities to enhance the overall guest experience.
Beds
However, not all feedback is favorable. A considerable number of guests report issues with bed cleanliness, including dirty bed sheets and stained bedding. There are also recurring complaints about the hardness and general discomfort of some mattresses and pillows with several guests finding them to be worn out or broken. Some specific criticisms include bed slats breaking, beds moving and even mentions of old blankets causing allergies and unsterilized sheets leading to itchiness.
The quality of the bedding seems to vary widely with some guests experiencing what they describe as poor bedding quality. There are also isolated reports of headboards being awkwardly separated and beds being too small. Lastly, there were mentions of noise disrupting sleep and a lack of cleanliness being noted alongside the bed issues.
Overall, while many guests find the beds at Ibis Tanger City Center comfortable, there's a notable proportion who encounter issues with bed quality and cleanliness.
Cleanliness
The hotel's communal areas are generally praised for their cleanliness with some reviews specifically mentioning daily cleaning routines and the organized state of the place. The staff, notably the cleaning personnel, receive accolades for their diligence and friendly service. Furthermore, some guests found their rooms to be clean and well-maintained and described their spaces as having a pleasant odor, contributing to a comfortable stay.
However, these positive remarks are contrasted by numerous complaints about cleanliness-related issues. Some guests report dirty rooms and bathrooms with specific mentions of mold, hair, dirty towels and unclean sheets being notable concerns. The lack of thorough cleaning and poor maintenance, especially in bathrooms, seem to be recurring problems. There are also mentions of moldy shower areas, dirty walls, unpleasant odors and the presence of insects, which detract from the overall experience.
Furthermore, common areas appear to be neglected with reports of dirt in elevators, hallways and around the pool area. Outdated furniture and facilities, coupled with an apparent need for renovations, also lead to a less favorable impression on some guests. These mixed reviews point to a disparity in the standard of cleanliness, suggesting that while some areas and rooms meet guests' expectations, others fall noticeably short.
Staff
However, some reviews note inconsistencies with a few guests encountering unprofessional or indifferent reception staff. Despite a few reports of unpleasant encounters, the majority find the hospitality commendable, describing the overall atmosphere as welcoming and attentive. The collective efforts of the staff, especially at the reception and housekeeping, contribute significantly to a positive stay, making guests feel valued and comfortable.
Wi-Fi
Parking
However, several guests noted challenges, such as the small size of the parking area and the difficulty in finding a spot, especially since the garage frequently reaches full capacity. Some reviews mention external parking being well-managed but occasionally troubled by security guards asking for money. There are also complaints about the disorderly state of parking spaces and favoritism in allocating spots.
While there is both free parking and guarded parking available, the lack of EV charging stations and the need for some guests to pay extra to secure a space are noted drawbacks. Despite the challenges, the overall sentiment towards parking remains positive, thanks to the organized efforts of parking attendants and the availability of parking right outside the hotel.
Family
3 Star
However, some reviews highlighted concerns regarding cleanliness and service, noting the hotel occasionally fell short of three-star expectations. While the environment is described as quiet and comfortable, it may sometimes lack the sparkle seen in promotional images with occasional mentions of areas being dirty and bug-infested. It provides a safe place to stay but may not offer the luxury some guests anticipate for its price. In sum, it's a basic, functional option for travelers seeking a convenient and budget-friendly stay.
Yes, Ibis Tanger City Center has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Ibis Tanger City Center.
Yes, Ibis Tanger City Center welcomes dogs.
Yes, parking facilities are available at Ibis Tanger City Center.
No, Ibis Tanger City Center doesn't have a gym.
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