Kingsgate Hotel Te Anau

Te Anau -45.42240100, 167.71736300 , 20 Lakefront Drive (Show on Map)
7.9
Good


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1 room2 guests 1 room, 2 guests
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Summary of reviewsKingsgate Hotel Te Anau is ideally situated on the tranquil shores of Lake Te Anau, offering picturesque views and convenient access to both the town center and popular tourist destinations like Milford Sound. Guests particularly appreciate the serene environment and the scenic waterfront strolls. The hotel's well-placed location serves as a perfect base for exploring the Fiordland area, combining both quiet and accessibility.

Breakfast at the hotel receives high marks for its variety and quality with guests highlighting the delicious scrambled eggs and ample, healthy food options. While a few noted that the hot breakfast items could use more variety, the overall experience is positive with many praising the breakfast buffet as generous and satisfying. The onsite restaurant and bar also receive positive reviews, particularly for their lake views and range of healthy New Zealand foods. Although occasional closures have impacted dining availability, guests generally find the food and service commendable when operational.

The rooms at Kingsgate Hotel Te Anau are frequently praised for their cleanliness, spaciousness and comfort with many guests noting the comfy beds and well-maintained amenities. Despite some dated furnishings, the tidy and warm ambiance of the rooms contributes to a pleasant stay. A few rooms offer stunning lake views, enhancing the overall experience, though some have less desirable views of the parking area or restaurant roof.

Cleanliness throughout the hotel remains a strong point with guests consistently highlighting the spotless and welcoming environment. The friendly and helpful staff further enhance the guest experience with numerous mentions of exceptional customer service across all departments. Managers and staff members are frequently recognized for their attentiveness and professionalism, creating a warm and welcoming atmosphere.

While the wifi service has a daily cap, it is generally considered satisfactory for basic needs. Parking is convenient and secure, despite occasional feedback about tight spots and signage. The hotel’s beds are often described as extremely comfortable, contributing to restful sleep experiences.

Overall, Kingsgate Hotel Te Anau offers excellent value for money despite its dated facilities. It is a solid mid-range option for travelers seeking comfort and affordability. The hotel's accessibility features provide convenience for guests with disabilities, although some logistical challenges may be present.

In summary, Kingsgate Hotel Te Anau is highly recommended for its superb location, clean and comfortable rooms, excellent customer service and overall value, making it a dependable choice for both short stays and extended visits to the Fiordland area.
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Hotel Taking Steps Towards Sustainability
Holds a Qualmark 3 Star Plus and Enviro Bronze rating, indicating a level of commitment to sustainable tourism practices.

Hotel with Parking
This hotel offers free onsite parking, providing a convenient place for guests to park their vehicles during their stay.

Accessible Hotel
The hotel offers accessible facilities, including clean wheelchair-accessible amenities, accessible parking and an accommodating reception. The entrance is disability-friendly and there is an elevator specifically available for guests with disabilities.

3-Star Hotel
This hotel is located next to Lake Te Anau and within walking distance of the town center. It offers comfortable rooms with private bathrooms and free WiFi. Guests appreciate the helpful staff and the convenient location near restaurants and the lake.

Cheap Hotel

Room Types
Standard Double These spacious, ground floor rooms, an en suite bathroom and a TV with satellite channels.

Superior Twin these stylish rooms feature an en suite bathroom and a TV with satellite channels.

Superior Double Featuring free toiletries, this double room includes a private bathroom with a bath, a shower and a hairdryer. The double room has carpeted floors, a seating area with a flat-screen TV, a tea and coffee maker, a wardrobe, as well as heating. The unit has 1 bed.

Standard Twin Room Featuring free toiletries, this twin room includes a private bathroom with a bath, a shower and a hairdryer. The twin room has carpeted floors, a seating area with a flat-screen TV, a tea and coffee maker, a wardrobe, as well as heating. The unit has 2 beds.

Standard Triple Room Offering free toiletries, this triple room includes a private bathroom with a bath, a shower and a hairdryer. The triple room features carpeted floors, a seating area with a flat-screen TV, a tea and coffee maker, a wardrobe, as well as heating. The unit offers 3 beds.

Standard Accessible 1 Double 1 Single Providing free toiletries, this twin room includes a private bathroom with a walk-in shower and a hairdryer. This wheelchair accessible twin room features a tea and coffee maker, a seating area with a flat-screen TV and a roll-in shower. The unit offers 2 beds.

Superior King Room Featuring free toiletries, this double room includes a private bathroom with a bath, a shower and a hairdryer. The double room has carpeted floors, a seating area with a flat-screen TV, a tea and coffee maker, a wardrobe, as well as heating. The unit has 1 bed.

Guest Reviews
7.9
Good
Location
Nestled right by the serene shores of Lake Te Anau, Kingsgate Hotel Te Anau boasts an enviable location that offers picturesque lake views and convenient access to the town's amenities. Its proximity to the lake allows for stunning waterfront strolls and beautiful views directly from the rooms. The town center is easily reachable within a short walk, providing guests with quick access to shops, restaurants and the local dock for the popular glowworm cave tours. The location is also strategic for those planning a trip to Milford Sound or activities in the Fiordland area, making it an ideal base for sightseeing.

Guests have consistently praised the hotel for being well-situated, offering both quiet and easily accessible surroundings. The location is noted for being both peaceful and centrally located, catering to those who desire tranquility without compromising on convenience. The hotel is also appreciated for its clean, spacious rooms and friendly, helpful staff, enhancing the overall experience. Whether for a few nights' stay or as a stopping point on a broader journey through Southland, Kingsgate Hotel Te Anau stands out for its superb location and welcoming ambiance.

Breakfast
Guests of the Kingsgate Hotel Te Anau have shared generally positive feedback regarding their breakfast experiences. The breakfast buffet is frequently described as excellent, very good and wonderful with particular praise for the scrambled eggs. Visitors appreciate the abundant and delicious choices available and the buffet is often highlighted for being very complete, varied and filling. The breakfast is viewed as good value for money with multiple guests noting that it was generous, ample and satisfying.

Healthy New Zealand foods feature prominently in the buffet, which includes options such as fresh fruit, raw oats and low-sugar cereals. There are also positive mentions of the variety and quality of the continental breakfast. Although there are some comments about the breakfast being basic or limited in choice and quality, these are outweighed by the numerous reviews praising the diverse and tasty selections. The dining experience is often complimented for being nicely presented with lovely and fresh food options.

While a few guests mentioned that the hot breakfast could be improved and noted the limited portions of breakfast sausage and bacon, overall, the breakfast at Kingsgate Hotel Te Anau is recognized for its ample offerings, value for money and satisfying nature.

Dinner
Kingsgate Hotel Te Anau offers the convenience of an onsite restaurant and bar, which many guests found fantastic and extremely handy. The dining room provides a good range of healthy New Zealand foods and the bar and restaurant are noted for their good value. The views from the restaurant, especially of the lake, are particularly appreciated by diners who found it a delight to enjoy meals by the window.

Service in the restaurant is commendable with staff members helping to serve food promptly and exhibiting excellent customer service. Despite the presence of tour parties, the restaurant staff still managed to accommodate guests for dinner. Both the buffet dinner and breakfast received positive remarks, highlighting the variety and quality of the food served.

However, there are some complications to be aware of. The restaurant has experienced closures, especially for evening meals, often due to staff shortages exacerbated by the Covid-19 pandemic. This has resulted in the restaurant sometimes being in darkness, not fully operational or only offering limited breakfast choices. When the restaurant is closed, the hotel does not offer a deck or other dining alternatives close by.

Overall, when operational, the restaurant at Kingsgate Hotel Te Anau provides a convenient, pleasant dining experience with good food and service, but potential guests should check its availability during their stay.

Rooms
Kingsgate Hotel Te Anau's rooms offer a balance of comfort and cleanliness that travelers appreciate. Guests frequently praise the spaciousness and tidiness of the rooms, which are described as large and comfortable. Beds are often noted for their comfort, making for a restful stay. Despite some furnishings being a bit dated or simple, this doesn't seem to detract from the overall experience, as rooms are consistently identified as clean, warm and inviting.

The presence of necessary amenities ensures that guests have everything they need, while features like electric heaters efficiently address any issues with cold rooms. Some rooms boast lovely lake views, although others fall short with views of the restaurant roof or parking area. Noise is occasionally mentioned, particularly in rooms near external doors or the reception area.

While some guests note the decor and furniture could use updating, the hotel manages to maintain a high standard of cleanliness. Bathrooms, although sometimes described as outdated or having small bathtubs, are generally clean and functional. Guests find the rooms to be a good size, even if not modern, meeting expectations for a comfortable and pleasant stay.

In conclusion, the rooms at Kingsgate Hotel Te Anau are recognized for their cleanliness, comfort and spaciousness with minor areas for improvement that do not significantly impact the overall positive experience. For those passing through to destinations like Milford Sound, the rooms provide a great value for money spent.

Beds
Guests of the Kingsgate Hotel Te Anau frequently praise the comfort and quality of the beds offered by the establishment. Words like comfy, very comfortable and extremely comfortable are recurrent in the reviews, indicating a consistently positive experience. Many reviews highlight the beds as being warm and cosy with crisp white bed linens adding a touch of freshness and cleanliness. The variety of bed sizes, including king-size, queen-size and large beds, caters to different preferences and needs with some guests noting the beds are big or have a firm mattress. The beds are described as super comfy and some even claim they are the most comfortable beds ever encountered, complete with soft and clean surroundings. Overall, the positive feedback on the beds suggests a restful and satisfying sleep experience at this three-star hotel, further enhanced by its friendly and helpful staff.

Cleanliness
Kingsgate Hotel Te Anau has garnered consistent praise for its cleanliness based on numerous guest reviews. Guests frequently noted that their rooms were clean, spacious and comfortable, creating a welcoming atmosphere upon arrival. Many reviewers described the rooms as spotlessly clean and very tidy, contributing to a warm and pleasant stay.

While the general state of cleanliness throughout the hotel received commendation, some guests mentioned that the bathrooms could have used more attention to detail. Despite these occasional remarks, the sentiment remained overwhelmingly positive with facilities and linens consistently highlighted as clean.

The efficient service and the clean, modern amenities added to the positive experience of staying at the hotel. Overall, the hotel maintained a high standard of cleanliness, both in the rooms and communal areas, ensuring guests enjoyed a comfortable and pleasant environment.

Staff
The staff at Kingsgate Hotel Te Anau has garnered consistently positive feedback from guests, making a notable impression with their excellent customer service across all departments, including the counter, reception, restaurant and housekeeping. Descriptions such as friendly, helpful, accommodating and attentive frequently appear, emphasizing the warm and professional atmosphere created by the hotel's team.

Guests often mention the exceptional welcome they receive upon arrival, highlighting the reception staff's welcoming and professional demeanor. Managers, particularly those named Mark, Deepak Nair and Justin, are frequently noted for their attentiveness and problem-solving abilities, ensuring a smooth and pleasant stay for their guests.

The restaurant staff is praised for being super friendly and chatty, while the overall service is described as fantastic and accommodating. The staff's enthusiasm and willingness to go out of their way have led to many guests enjoying one of the friendliest hotel experiences they've ever had.

In essence, the Kingsgate Hotel Te Anau's staff, from the friendly front desk team to the diligent housekeeping crew, have created an environment of excellent and considerate service, making guests feel welcomed and valued throughout their stay.

Wi-Fi
The Kingsgate Hotel Te Anau offers easy-to-use wifi that many guests found satisfactory. Although the wifi service is generally good, it is capped at 2GB per day, which some might find limiting. At times, the wifi can be slow or drop intermittently. Overall, while there are some limitations to the service, guests typically find the wifi decent for basic needs.

Parking
The Kingsgate Hotel Te Anau offers a range of parking experiences for its guests. Many visitors appreciated the convenience and security of the parking facilities, noting that there is ample parking available, including some free options. Guests highlighted the ease of parking with several mentioning that the available spaces were close to the hotel, which added to the convenience.

However, feedback varied regarding the size and availability of parking spots. Some found the parking spaces to be tight and limited, making it difficult to park comfortably. In addition, a few guests suggested that car parking signage from the main road could be improved to make locating the parking area easier. Despite these occasional issues, the majority of guests felt that the parking met their needs, providing a satisfactory experience during their stay.

3 Star
Kingsgate Hotel Te Anau offers excellent value for money, making it a budget-friendly choice for travelers looking for an economical option. Although the hotel features dated facilities and furniture, including older decor and outmoded appliances, it remains a solid mid-range option. The accommodations may be described as average with some guests noting tired bathrooms and noisy fixtures, yet the reasonable pricing compensates for these drawbacks. Overall, this three-star hotel provides a commendable balance between cost and quality, making it a recommendable choice for those prioritizing affordability.

Accessible
Kingsgate Hotel Te Anau offers a mixed experience in terms of accessibility. The hotel's accessible facilities, including clean wheelchair-accessible amenities, accessible parking and an accommodating reception, contribute positively to the convenience of guests with disabilities. The entrance is also disability-friendly and there is an elevator specifically available for guests with disabilities. However, certain aspects such as steps only access, no lift and the necessity to navigate long walking distances, especially between certain areas like the pool, may pose challenges. Although the hotel is a little dated, it serves as a reasonably priced pitstop, especially for travelers planning to visit attractions like Milford Sound and nearby multi-day hikes. The hotel restaurant, offering wonderful views of the lake, adds an added benefit and sufficient parking ensures easy come-and-go for guests. Overall, while there are definite conveniences for disabled guests, some logistical challenges may need to be considered.


No, Kingsgate Hotel Te Anau doesn't have any pool.

No, a spa isn't available at Kingsgate Hotel Te Anau.

No, Kingsgate Hotel Te Anau doesn't allow dogs.

Yes, parking facilities are available at Kingsgate Hotel Te Anau.

No, Kingsgate Hotel Te Anau doesn't have a gym.

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