The White House Hotel

Telford 52.72514100, -2.43024900 , Wellington Road, Muxton (Show on Map)
7.6
Good


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1 room2 guests 1 room, 2 guests
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Summary of reviewsThe White House Hotel consistently receives praise from guests for its excellent overall experience. Key highlights include its remarkable location, making it a convenient and tranquil base for various stays. The proximity to key destinations and beautiful surroundings offer guests picturesque views and a serene environment, thus providing excellent value for money.

The breakfast experience is widely lauded for its quality, variety and friendly service. Guests appreciate the freshly cooked meals, great portions and diverse selections including classic Full English breakfasts and lighter options like fruit and yogurt. While a few guests noted minor issues with service speed or the availability of vegan and vegetarian options, the overall breakfast experience remained positive.

Dinner at the hotel's restaurant is another high point with guests praising the well-cooked, beautifully presented food, diverse menu and friendly, efficient service. Guests enjoyed standout dishes and the welcoming atmosphere of the restaurant and bar areas. Although occasional inconsistencies were reported, such as tough steaks or long wait times for desserts, the general consensus reflects a satisfying dining experience.

The rooms receive commendations for their cleanliness, comfort and spaciousness. Many guests found the accommodations to be clean and the beds comfortable, contributing to an overall pleasant stay. Despite some comments about dated decor and occasional maintenance issues, the functional and well-equipped rooms, along with the friendly staff, ensure guest satisfaction.

Cleanliness is a strong point with The White House Hotel, frequently mentioned as a commendable aspect of the stay. While some areas could use updating, particularly bathrooms, guests mostly found the hotel to be well-maintained and spotless.

The staff's friendly, welcoming and attentive nature greatly enhances the experience at The White House Hotel. Guests consistently praise the professionalism and helpfulness of the staff, who contribute significantly to an enjoyable stay.

The free WiFi service garners mixed reviews with reliable connections primarily in common areas rather than in guest rooms, where issues with slow speeds and patchy connections are noted. For light usage, the WiFi is adequate, although improvements are needed for more consistent connectivity.

Family travelers find the hotel accommodating with its expansive grounds and thoughtful amenities for children. However, some logistical challenges like small rooms and faulty showers can be inconvenient.

Guest opinions on the beds vary; many find them comfortable, but others report issues with softness, noise and thin pillows. Cleanliness and comfortable amenities generally make up for these shortcomings.

Accessibility at The White House Hotel is a mixed experience. While the hotel makes efforts to accommodate wheelchair users with ground floor rooms and excellent parking, the lack of an elevator and the numerous stairs pose challenges for guests with mobility issues.

The pet-friendly nature of the hotel is a major plus with dedicated facilities and ample walking areas for dogs, enhancing the stay for pet-owning guests.

In summary, The White House Hotel offers a largely positive experience with its excellent location, clean accommodations, friendly staff and delicious food. Some areas for improvement include modernizing the decor, enhancing WiFi connectivity and addressing accessibility challenges. Overall, it remains a welcoming and value-for-money option for various travelers.
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Guest Reviews
7.6
Good
Location
The White House Hotel stands out for its remarkable location, highly praised by guests for various reasons. Whether visiting for family gatherings, weddings or local events, the hotel offers an ideal base. Its proximity to key destinations like the Lilleshall Sports Centre, Donnington barracks and the International Centre is a notable advantage with many venues just minutes away by taxi or car. Visitors appreciated the quiet setting, making it a tranquil escape while still being conveniently accessible to the heart of Telford and nearby attractions such as Ironbridge and Shrewsbury.

The hotel's beautiful surroundings are highlighted, especially when the sun is shining, offering picturesque views and a serene environment. Guests found the location particularly handy, easy to locate and well-suited to their diverse needs, whether attending functions, visiting family in the area or exploring the local sights. The combination of location and amenities, including secure parking and comfortable, clean rooms, provides excellent value for money, making it a preferred choice for many travelers. The convenience and calm of The White House Hotel make it an exemplary spot for various stays, from weekend getaways to more extended visits.

Breakfast
The breakfast experience at The White House Hotel receives predominantly positive feedback from guests. Many describe it as excellent, noting that it is freshly cooked, hot and of good quality. Numerous reviews highlight the great portions and a diverse selection, which includes everything from poached eggs to croissants, cereals, yogurt, fruit, toast and the classic Full English breakfast. Guests appreciate the breakfast menu for its impressive variety and several mention that it offers good value for money.

The staff serving breakfast are frequently praised for their friendliness, attentiveness and exceptional service, making the dining experience pleasant. Some guests highlight the promptness of the breakfast service with meals arriving quickly and being well-cooked.

Despite the overwhelmingly positive reviews, a few guests have expressed concerns. Some feel that the breakfast quality could be poor for the price and there were instances of mistakes with orders or long wait times. A handful of reviews mentioned the breakfast not being ideal for veggie or vegan guests and occasional issues with specific items like bitter coffee or pre-cooked hot food.

Overall, the breakfast at The White House Hotel is well-regarded by most visitors, offering a delightful start to the day with friendly service and a wide range of tasty options.

Dinner
Exploring the dinner offerings at The White House Hotel's restaurant proves to be a delightful experience for most guests. The general consensus reflects high satisfaction with descriptions such as "amazing food," "excellent dinner," and "superb evening meals." Diners frequently commend the food for being well-cooked, piping hot and beautifully presented. The menu variety is notably appreciated with mentions of tasty and perfectly executed dishes catering to varied palates, including standout items like the veggie chili and fish and chips.

Not only is the food quality highlighted, but the venue itself earns praise for its "lovely restaurant attached," supported by friendly and accommodating staff who enhance the dining experience. Guests often enjoy a great range of drinks, adding to the atmosphere of both the restaurant and adjacent bar areas. Positive mentions of quick service and reasonable pricing suggest that the overall dining experience is both satisfying and good value for money.

However, the reviews also reveal some areas for improvement. Occasional inconsistencies appeared, such as a tough sirloin steak, an underwhelming Friday dinner and a fish pie that disappointingly arrived cold. Some guests noticed a need for better quality ingredients and would welcome a more appealing preparation of certain dishes. Additionally, isolated incidents of unwelcoming service and long wait times for desserts detracted slightly from an otherwise pleasant dining experience.

Overall, the dinner experience at the White House Hotel is overwhelmingly positive. Guests can expect to enjoy a high standard of food in a welcoming environment, supported by friendly staff, making it a worthy choice for those seeking excellent dining during their stay.

Rooms
The rooms at The White House Hotel received generally positive reviews with numerous guests highlighting their comfort and spaciousness. Many guests found the rooms to be clean with phrases like beautiful clean room and the room was very clean frequently mentioned. Comfortable beds were another key point of praise, contributing to pleasant stays. The hotel was noted for accommodating groups well, providing good value for money and having practical amenities that met guests' needs.

Despite the overall satisfaction, several reviews pointed out the dated nature of the decor and furnishings with suggestions for updates and refurbishments being common. Instances of noise, coldness and occasional maintenance issues such as faulty showers and cooling systems were also mentioned. However, these issues did not overshadow the fact that guests found the rooms to be good-sized, functional and equipped with everything needed for a comfortable stay.

Staff hospitality added to the positive experience and the convenient location and ample parking were appreciated. Special mentions of dog-friendliness and accommodating staff also heightened guest experiences. While the need for modernizing the decor was evident, the clean and spacious nature of the rooms, combined with the welcoming atmosphere, ensured overall satisfaction.

Beds
The beds at The White House Hotel received a mix of opinions from guests with many praising the comfort, describing the beds as very comfy, super comfy and extremely clean and comfortable. There were some positive remarks about the beds being comfortable and of a good size, particularly in twin rooms which were often larger than expected.

However, several guests experienced issues with the beds. Complaints frequently mentioned that some mattresses were too soft, old or worn out, causing discomfort and back pain. There were also multiple mentions of beds being noisy, often creaking or feeling springy. Additionally, the pillows were a common source of dissatisfaction, being described as very thin or flat.

While cleanliness was generally appreciated, there were occasional remarks about the need for updated mattresses and the poor quality of the bedding. Despite these mixed reviews, the overall sentiment leaned slightly more towards the positive side with many guests finding the beds adequately comfortable for their stay.

Cleanliness
The White House Hotel has received numerous commendations for its cleanliness. Many guests have highlighted the pristine condition of their rooms, often describing them as clean, comfortable, spacious and even spotless. Housekeeping seems to be a strong point with several mentions of attentive staff ensuring that rooms and common areas, including the restaurant, are kept very clean.

Despite the positive feedback, a number of guests noted that certain areas could use some attention, particularly the decor and older furnishings. The bathrooms, while sometimes described as clean, were reported by some to be in need of updating or deeper cleaning. Specific issues such as mouldy showers, cobwebs or a slight smell of damp in the corridors were mentioned, indicating that while generally clean, the hotel could benefit from some refurbishments to address these concerns.

Overall, most guests found The White House Hotel to be a very clean and pleasant place to stay, appreciating the efforts of the housekeeping staff. However, there is room for improvement in modernizing the facilities and ensuring all areas maintain the same high standard of cleanliness.

Staff
A visit to The White House Hotel promises to be a delightful experience largely due to the consistently praised staff. Guests rave about the friendly, welcoming and attentive nature of the staff from the moment of arrival. The front desk team is noted for being both efficient and pleasant, ensuring a smooth check-in and a warm reception. Throughout the stay, guests found the employees obliging, helpful and always ready to assist, enhancing the comfort of their visit. Noteworthy mentions include staff members who went above and beyond, providing exceptional service and being described as fabulous and incredible.

The hotel's service staff, including the waitresses and housekeeping, were remarked upon positively for their professionalism and courteous behavior. Guests were pleased with the polite and efficient service, which contributed significantly to an enjoyable dining experience. Even minor requests, such as supplying extra tea and milk, were met with prompt and cheerful responses, showcasing the staff's dedication to guest satisfaction.

While the overwhelming majority of feedback highlights the staff’s friendly demeanor and helpful nature, a few isolated comments suggest occasional lapses in service. Instances of perceived rudeness and short-temperedness were noted but appear to be exceptions rather than the norm.

Overall, it's the consistently friendly and helpful attitude of the team that leaves a lasting impression on visitors, making The White House Hotel a welcoming retreat for travelers.

Wi-Fi
The White House Hotel offers free WiFi to all its guests, which can be a major plus for those who need to stay connected. Guests have reported that the Wi-Fi service in common areas is generally good with several reviewers noting that the internet quality is satisfactory. However, the Wi-Fi signal does not extend well into the rooms, making it difficult to maintain a stable connection from there. Some guests experienced issues such as slow speeds, patchy connections and outdated connection facilities that even caused their devices to indicate an inability to connect to the network. While it seems that the Wi-Fi can be reliable in some parts of the hotel, it tends to turn off by 11pm each night, which could be inconvenient for late-night internet users. Therefore, the WiFi service at The White House Hotel may be best suited for light usage in common areas rather than heavy, consistent internet needs in guest rooms.

Family
The White House Hotel offers a mixed experience for those traveling with children. Positive feedback highlights that the hotel boasts an expansive lawn that kids really enjoy. Families have noted that the setup can be perfect for young children, such as a 3-year-old and thoughtful touches like having a travel cot ready upon arrival suggest an effort to accommodate young guests.

However, there are areas that need improvement. Some reviews pointed out issues with room allocation and cleanliness, which can be particularly inconvenient for those with babies. The cot provided has been described as uncomfortable and some rooms have been noted to be smaller than expected with faulty showers. Additionally, early morning noise from other children and the inconvenience of navigating long stairs to reach certain rooms might make it less ideal for families with very young children.

While the hotel gets praise for its outdoor spaces and certain accommodations for kids, potential guests should be aware of some of the logistical challenges they might encounter.

Accessible
The White House Hotel offers commendable accommodations for guests with disabilities, including excellent parking and some easily accessible rooms. Several reviewers highlighted the exceptional efforts made to accommodate wheelchair users and those with other disabilities, providing special mention of the ground floor rooms, which are accessible without stairs. However, the hotel also presents notable challenges. The steep and numerous stairs pose significant obstacles, particularly for elderly guests or those with mobility issues. The layout can be confusing, creating difficulties in navigating to various rooms, especially those on higher floors as there is no lift available. Additionally, the bathroom facilities are frequently criticized for their small size with certain reviews indicating a need for improvements such as grab rails and plastic mats for better stability. Overall, while the hotel makes some strides in offering accessible accommodations, it requires more consideration for guests with disabilities to ensure a truly comfortable and accessible stay.

Dog Friendly
The White House Hotel stands out as an exceptionally dog-friendly destination, offering numerous facilities and services tailored for guests with pets. With plenty of walking areas and spacious grounds, it is great for walking dogs. The hotel provides dedicated dog-friendly rooms, ensuring a comfortable stay for both pets and their owners. The bar and garden areas are also well-suited for dogs, making it a convenient spot for relaxation. Multiple reviewers mentioned having multiple dogs during their stay and praised the hotel's accommodating nature. Altogether, The White House Hotel delivers excellent value for accommodation, especially for those traveling with their furry friends.


No, The White House Hotel doesn't have any pool.

No, a spa isn't available at The White House Hotel.

Yes, The White House Hotel welcomes dogs.

No, parking facilities aren't available at The White House Hotel.

No, The White House Hotel doesn't have a gym.

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