Fiesta Americana Hacienda San Antonio El Puente Resort & Spa is a charming and serene retreat nestled about an hour from Mexico City, offering a picturesque backdrop with its meticulously maintained gardens and stunning architecture. The ambiance of the expansive estate, complemented by modern amenities like a pool and on-site Starbucks, provides guests with plenty of picturesque spaces for relaxation.
The breakfast experience at the resort stands out with guests consistently praising the delicious and varied à la carte and buffet options, particularly enjoying the hearty Mexican cuisine and the exceptional service of the restaurant staff. Although a few guests wished breakfast were included in the room rate, the overall dining experience leaves most guests satisfied.
Dinner at the resort has received mixed reviews. Many guests appreciate the tasty and beautifully presented dishes, the good value for money and the elegant dining atmosphere. However, some have noted issues with slow service, lack of variety and occasional lapses in food quality, highlighting areas for improvement.
Rooms generally receive positive feedback for their spaciousness, comfort and tasteful decor that blends with the historic estate’s character. However, there are notable concerns regarding maintenance, including issues like small bathrooms, musty smells and occasional discrepancies between room expectations and reality. While the beds are frequently praised for their comfort, attention to detail and consistent maintenance are necessary to enhance guests' overall experience.
The cleanliness of the resort is commendable in common areas and gardens, contributing to an enchanting setting. However, the rooms and specific areas sometimes fall short of guests’ cleanliness expectations, indicating a need for more rigorous cleaning standards and better maintenance to ensure a consistent guest experience.
The staff at the resort are often lauded for their exceptional hospitality, attentiveness and friendliness, which significantly enhance the overall stay. While some guests have noted slow service in the restaurant, the polite and helpful nature of the personnel generally creates a welcoming and pleasant environment.
The pools at the resort are a highlight with guests enjoying the clean, pleasantly warm water and the balance between shaded and sunny areas. Despite some minor issues with variability in water temperature and occasional poolside dirtiness, the pools are described as a beautiful and relaxing retreat.
Overall, Fiesta Americana Hacienda San Antonio El Puente Resort & Spa offers a compelling blend of historic charm, serene landscapes and commendable service, making it an attractive destination for travelers seeking relaxation amidst enchanting surroundings.
Hotel Real Jojutla offers a mixed experience for its guests with both strong positives and notable areas in need of improvement.
One of the hotel's standout features is its prime, central location in the heart of Jojutla, providing easy access to the city's main attractions, key areas and events. Guests particularly appreciate the convenience and accessibility, along with spacious and safe parking facilities. Despite its centrality, the hotel manages to maintain a quiet ambiance, which, coupled with the friendly service from the staff, adds to its appeal.
The rooms at Hotel Real Jojutla receive mixed reviews. On the positive side, they are equipped with amenities like fans, air conditioning and refrigerators and are noted for being spacious and generally comfortable. However, there are significant issues, such as complaints about heat, humidity, cleanliness and bedbugs, alongside old furnishings, non-functional amenities and noise disturbances.
Cleanliness is a consistent concern with multiple reports of dirty rooms, bathrooms and common facilities. There are mentions of hair, mold, cockroaches and reused, unclean bedding, which add to a sense of neglect and disrepair. The swimming pool, although maintained in common areas, often has dirty and uninviting water.
The staff is often praised for their friendliness and attentiveness, especially individuals like Mario who receive special commendation for their exemplary service. However, there are instances of unprofessional behavior and poor customer service, particularly from the reception staff and car attendants.
Parking facilities are spacious and generally well-received, but some guests raise issues about security and the availability of space.
The beds, while sometimes described as spacious and clean, have significant room for improvement. Common complaints include hard and uncomfortable mattresses, old and torn bedding and even bedbugs.
Overall, while Hotel Real Jojutla has several appealing attributes, particularly its location and some aspects of its service, considerable improvements in cleanliness, maintenance and overall comfort are necessary to meet guest expectations consistently.
Holiday Inn Cuernavaca by IHG, enjoys an excellent location that makes it easy for guests to explore local attractions and facilities. Many guests praise its proximity to their needs, clean environment, comfortable beds and warm main pool, which contribute to an ideal setting for both relaxation and convenience. This pet-friendly hotel, despite its smaller size, offers ample amenities for an enjoyable stay.
The breakfast buffet receives positive feedback for its quality, taste and generous portions, particularly on Sundays. However, some guests feel that the variety could be expanded, especially for vegan and vegetarian options and that the price is somewhat high. Dinner options are also well-received for excellent taste and quality, although occasional long wait times and high prices are noted.
The rooms offer a mixed experience; while many appreciate the comfortable beds, cleanliness and cozy atmosphere, others feel they are outdated and could benefit from renovations. Maintenance issues, such as outdated carpets and occasional lack of amenities, are pointed out, yet the well-maintained gardens and reasonable pricing are often seen as compensatory factors.
Cleanliness throughout the hotel is a standout feature with guests frequently noting the super clean rooms and common areas. The attentive staff further enhances the experience, ensuring a well-kept environment. The staff's attentiveness, warmth and friendliness from valet parking to reception and dining receive much appreciation for their courteous and helpful demeanor.
The swimming pool is a highlight for many guests, praised for its consistently warm temperature and inviting environment. Despite some occasional crowding and cleanliness concerns, the pool, surrounded by beautiful gardens, offers a relaxing setting for families.
The hotel is a recommended option for family vacations with well-kept gardens, clean pools and a friendly atmosphere. While there are some comments on the hotel being less family-friendly than before, it remains a good choice for family stays.
Overall, the comfortable beds are frequently mentioned as enhancing the stay, providing a good rest thanks to the quality of mattresses and pillows. Some minor issues with uncomfortable pillows are noted, but the overall experience is one of a cozy and restful stay at the Holiday Inn Cuernavaca.
Hotel Borda Cuernavaca is widely praised for its excellent location in the heart of Cuernavaca, offering easy access to major attractions, including the main square, cathedral, restaurants and shops. The proximity to both downtown and bus terminals ensures convenience for travelers, while the peaceful setting and beautiful views from rooms with balconies offer a serene retreat away from the city noise.
The hotel’s facilities, including a well-maintained pool area and spacious rooms, are highly regarded. Cleanliness is a strong point with guests frequently noting the hotel's clean and comfortable environment. The inclusion of amenities like hot tubs and good air conditioning enhances the stay experience. Secure and convenient parking adds to the ease of stay and the overall cost-benefit ratio is appealing, making the hotel a solid option for both short visits and extended stays.
Breakfast offerings received mixed reviews with the weekend buffet being particularly praised for its variety and taste, though some felt it was a bit expensive. The weekday breakfast, however, was seen as limited in variety and sometimes costly. Dinner experiences were also mixed with guests appreciating the tasty food and reasonable prices, but noting slow service, limited menu options and inconsistent quality.
The rooms are lauded for their spaciousness and comfort, suitable for families or those needing extra space. The pool area is a highlight, often described as clean and relaxing, despite some complaints about cold water and occasional maintenance issues. The jacuzzi and spa facilities also receive positive feedback, contributing to a relaxing stay.
The staff generally receive high marks for their friendliness and attentiveness with many guests commending specific staff members for their excellent service. However, there were some mentions of inconsistent service, particularly with certain reception staff.
The hotel’s wifi service drew mixed feedback with some guests experiencing weak or non-existent signals, while others praised the reliable and fast connectivity. Family accommodations are well-received with spacious rooms and a welcoming atmosphere making it a good choice for family trips.
Overall, Hotel Borda Cuernavaca is a solid three-star hotel that excels in location, cleanliness and providing comfortable accommodations. While there are areas for improvement, such as dining service efficiency and wifi connectivity, the positive aspects make it a favorable choice for travelers visiting Cuernavaca.
Hotel San Angelo has garnered a favorable overall impression among guests, prominently due to its excellent location and welcoming atmosphere. Its central positioning across from Plaza Cuernavaca and Bunganbilias Square is frequently applauded, providing convenient access to nearby amenities and transport options while maintaining a tranquil ambiance with serene gardens. The hotel further enhances the guest experience with colonial-style decorations and a variety of amenities such as a pool, billiard table, and pong table.
Guests greatly appreciate the delightful breakfast experience, which is highlighted by flavorful and varied dishes served in a charming setting surrounded by lush greenery. Although service can occasionally be slow, the overall satisfaction with breakfast remains strong, drawing guests back for more during their stay.
The rooms at Hotel San Angelo are noted for their spaciousness, cleanliness, and charming features such as pleasant balconies offering garden views. While some guests have mentioned issues with lighting and mattress comfort, the room's overall appeal and the attentive service from staff create a welcoming and comfortable atmosphere.
Hotel San Angelo's staff receive high commendations for their exceptional service and commitment to hospitality. Renowned for their friendliness and attentiveness, the team makes guests feel like part of the family, ensuring a memorable experience.
While there are some concerns regarding the pool's temperature and maintenance, as well as the need for softer mattresses, the hotel's excellent location, warm service, and overall ambiance make it a top choice for travelers seeking a charming and accessible getaway.
*Additional taxes or fees may apply. Please check the final price before completing your booking.Showing 1-20 out of 34 hotels in and around Temimilcingo