Fiesta Americana Hacienda San Antonio El Puente Resort & Spa is a charming and serene retreat nestled about an hour from Mexico City, offering a picturesque backdrop with its meticulously maintained gardens and stunning architecture. The ambiance of the expansive estate, complemented by modern amenities like a pool and on-site Starbucks, provides guests with plenty of picturesque spaces for relaxation.
The breakfast experience at the resort stands out with guests consistently praising the delicious and varied à la carte and buffet options, particularly enjoying the hearty Mexican cuisine and the exceptional service of the restaurant staff. Although a few guests wished breakfast were included in the room rate, the overall dining experience leaves most guests satisfied.
Dinner at the resort has received mixed reviews. Many guests appreciate the tasty and beautifully presented dishes, the good value for money and the elegant dining atmosphere. However, some have noted issues with slow service, lack of variety and occasional lapses in food quality, highlighting areas for improvement.
Rooms generally receive positive feedback for their spaciousness, comfort and tasteful decor that blends with the historic estate’s character. However, there are notable concerns regarding maintenance, including issues like small bathrooms, musty smells and occasional discrepancies between room expectations and reality. While the beds are frequently praised for their comfort, attention to detail and consistent maintenance are necessary to enhance guests' overall experience.
The cleanliness of the resort is commendable in common areas and gardens, contributing to an enchanting setting. However, the rooms and specific areas sometimes fall short of guests’ cleanliness expectations, indicating a need for more rigorous cleaning standards and better maintenance to ensure a consistent guest experience.
The staff at the resort are often lauded for their exceptional hospitality, attentiveness and friendliness, which significantly enhance the overall stay. While some guests have noted slow service in the restaurant, the polite and helpful nature of the personnel generally creates a welcoming and pleasant environment.
The pools at the resort are a highlight with guests enjoying the clean, pleasantly warm water and the balance between shaded and sunny areas. Despite some minor issues with variability in water temperature and occasional poolside dirtiness, the pools are described as a beautiful and relaxing retreat.
Overall, Fiesta Americana Hacienda San Antonio El Puente Resort & Spa offers a compelling blend of historic charm, serene landscapes and commendable service, making it an attractive destination for travelers seeking relaxation amidst enchanting surroundings.
Amomoxtli, located just outside the bustling center of Tepoztlán, is an exceptional retreat offering a serene and picturesque escape. The hotel is nestled amidst stunning natural surroundings, providing extraordinary views of the mountains and Tepozteco hill. This tranquil setting, though somewhat removed from the village center, ensures a quieter and more relaxing experience that is complemented by excellent service and a top-tier restaurant.
Guests are particularly impressed by the breakfast at Amomoxtli, noting its sensational quality and delightful variety. Fresh fruit, smoothies and delicious croissants are frequently lauded with the option to order whatever guests desire adding to the experience. While there are occasional mentions of subpar service or issues with specific dishes, the general consensus is that breakfast is a standout feature of the hotel's offerings.
The dinner service also receives high praise for its delicious and quality cuisine, although some guests find the flavors occasionally bland and note the higher cost of dining, particularly for desserts. However, the overall dining experience remains enjoyable and flavorful.
Amomoxtli's rooms are celebrated for their beauty, comfort and exceptional decor. Guests appreciate the private and spacious accommodations, often featuring terraces with sofas and fire pits and classic Mexican tiles in the bathrooms. While there are minor critiques regarding mattress firmness and value, the majority consensus is that the rooms provide a luxurious and serene escape.
Cleanliness is another strong point for Amomoxtli with guests consistently highlighting the immaculate state of the property. Despite minor concerns about damp smells and bathroom cleanliness in certain areas, the overall attention to hygiene and maintenance remains impressive.
The staff at Amomoxtli is frequently commended for their exceptional service, characterized by friendliness, attentiveness and a genuine dedication to guest satisfaction. The team's polite and warm welcome, notably from individuals like Alex, leaves a lasting positive impression, though there are occasional remarks about slower restaurant service and less friendly spa staff.
The spa at Amomoxtli is highly praised for its quality and top-notch services, including exceptional massages that guests often describe as the best they've experienced. The facility's serene ambiance and beautiful setting further enhance the experience, making the spa a standout feature.
The pool area, surrounded by breathtaking gardens and views of the mountains, provides a serene and picturesque setting. Guests find the pool itself amazing and beautiful, contributing to a relaxing retreat. Despite occasional complaints about crowding, the overall sentiment is highly positive.
Amomoxtli is also ideal for couples seeking a romantic and relaxing getaway. The hotel's high-quality service, accommodation and cuisine create an excellent environment for unwinding and celebration, making it highly recommended for both older guests and young couples.
Overall, Amomoxtli offers a tranquil and visually stunning retreat with exceptional service, delightful dining and luxurious accommodations, making it a memorable choice for travelers seeking relaxation and escape.
Orgánico Hotel Boutique in Tepoztlán is a highly recommended retreat for those seeking a serene escape into nature, offering spectacular views of the Tepozteco mountains. The hotel’s location is often celebrated for its tranquil environment, providing easy access to Tepoztlán's vibrant town center. Guests appreciate the harmonious blend of natural beauty and comfort, further enhanced by the friendly and attentive staff who contribute significantly to a positive atmosphere.
The culinary experience, while praised for its delicious dishes, has room for improvement, particularly regarding consistency and menu availability for meals. Breakfast offerings receive mixed reviews, with some enjoying the fresh elements, though others find the selection lacking, especially for the price. Dinner receives more consistent acclaim for flavor, yet service and communication issues have been noted.
Rooms offer a mixed experience, with some guests enjoying pleasant features such as terraces and balconies, though there are concerns over comfort and cleanliness, including issues with pests and outdated amenities. Cleanliness across the hotel receives commendations, although there are recurring comments about the pool's maintenance and the Wi-Fi's reliability. The unheated pool presents a challenge, with guests reporting cold water temperatures even in warmer months.
Families will find the hotel accommodating, appreciating its family-friendly nature and peaceful ambiance. Beds are a notable highlight, with many guest reviews praising their comfort and quality. However, the luxury vibes are somewhat tempered by the need for modern updates and clarity in pricing relative to other options in the area.
Overall, Orgánico Hotel Boutique Tepoztlán stands as a charming destination, ideal for families and those looking to disconnect, though certain areas such as room amenities, dining, pool maintenance, and Wi-Fi service could benefit from enhancements to meet higher boutique hotel standards.
Los Cruxes in Tepozatlán receives high praise from guests, particularly for its serene and strategic location, offering easy access to local attractions and a beautiful, tranquil setting. The proximity to the bus terminal and downtown Tepoztlan makes it convenient for travelers, while the peaceful environment with stunning views of the Tepozteco Mountains ensures a restful stay.
The culinary experience at Los Cruxes, especially the on-site El Perro Negro pizzeria, is a standout. Guests frequently commend the unique taste and delicious flavors of the freshly prepared pizzas and burgers, making dining a memorable part of the visit. However, improvements could be made in menu variety and service speed.
Rooms at Los Cruxes are appreciated for their spaciousness, cleanliness and rustic charm. Despite some minor issues such as dim lighting and intermittent practical inconveniences, the comfortable beds and aesthetic appeal of the rooms contribute to a relaxing stay. The tranquil environment further enhances the overall experience, highlighted by clean facilities and attentive pandemic measures.
The exceptional service provided by the staff is a significant highlight with many guests noting the warm, friendly and professional approach. Specific employees receive frequent commendations for going above and beyond to ensure guest satisfaction. The staff's proactive and attentive service creates a welcoming atmosphere, making guests feel well cared for.
While the WiFi connection can be unstable, it generally works better in communal areas like the pool. The pool itself, although sometimes noted for its cold temperature, is praised for its cleanliness and inviting environment, offering a pleasant space for relaxation.
Parking at Los Cruxes is secure and convenient with 24-hour availability adding to the comfort of guests traveling by car. The family-friendly and pet-friendly nature of the hotel also receives high marks with various activities and amenities catering to all age groups and pets, thus ensuring a delightful stay for families.
Overall, Los Cruxes is well-regarded for its excellent service, comfortable accommodations and beautiful setting, making it a favored choice for those seeking a blend of relaxation and convenience in Tepozatlán.
Nestled in the heart of Cuernavaca, the hotel redefines luxury with distinctive service and personal passion, making each stay even more memorable than the last one.
Summary of reviews
Anticavilla Hotel Restaurante & Spa is a luxurious and exceptional hotel that offers a five-star experience. The hotel's restaurant serves terrific food with excellent quality and flavor and the staff is amazing and attentive, providing exceptional customer service. The rooms are spacious, beautifully designed and furnished with a modern style and comfortable beds. The swimming pool area is lovely with lush grounds and a delightful pool that guests absolutely loved. While some guests noted minor issues, the overwhelmingly positive reviews of the hotel make it a perfect choice for a romantic getaway or a peaceful and secure stay surrounded by luxurious amenities.
Hotel Grand Vista Cuernavaca presents a generally positive experience, with high marks for its location, staff, and dining options. The hotel is situated in a prime area of Cuernavaca, close to key attractions and dining venues, which guests find ideal for exploration and relaxation. Its serene gardens enhance the tranquil atmosphere, adored by visitors who seek peaceful surroundings. Another highlight is the charming views from the hotel, complemented by spacious rooms designed to cater to various needs.
The hotel's staff consistently garners praise for their friendly and attentive service, contributing to a welcoming and satisfying stay. Dining at the hotel's restaurant receives widespread acclaim, with delicious and well-presented meals enriching the guest experience. Despite some inconsistencies in the breakfast offerings, dinner is notably regarded as exquisite, supported by an inviting ambiance.
However, there are areas needing improvement. While rooms are spacious and comfortable, maintenance issues such as dated decor, inconsistent cleanliness, and poor ventilation detract from the overall guest experience. Although public areas are well-maintained, the cleanliness of rooms and bathrooms could be improved, as reports of stained carpets and linens indicate. Additionally, Wi-Fi connectivity poses challenges, particularly in guest rooms, though it is reliable in communal spaces.
The pool area offers a refreshing retreat, often praised for its warm temperature and serene garden surroundings, though occasional fluctuations in cleanliness and heat consistency are noted. The parking facility can be cumbersome due to its limited size and accessibility, occasionally inhibiting ease of use.
Lastly, while some guests find the beds comfortable, others report issues with old mattresses and inadequate bedding, pointing to a need for updates. Overall, Hotel Grand Vista Cuernavaca stands out for its excellent location, dedicated staff, and delightful dining experiences, with opportunities to enhance certain aspects to improve guest satisfaction further.
*Additional taxes or fees may apply. Please check the final price before completing your booking.Showing 1-19 out of 19 hotels in and around Tenextepango