Intercity Teresópolis

Teresopolis -22.41712200, -42.97503400 , Rua Rui Barbosa, 611 (Show on Map)
8.9
Excellent


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Summary of reviewsIntercity Teresópolis is widely celebrated for its prime location in the heart of Teresópolis, providing guests with convenient access to shops, restaurants and local attractions. This central yet serene setting, situated in the quiet neighborhood of Agriões, makes it an ideal spot for travelers seeking both tranquility and accessibility. The peaceful residential street and the proximity to public amenities like the city center, City Hall and bus station further enhance its appeal.

The breakfast at Intercity Teresópolis is particularly well-regarded, featuring a diverse array of high-quality options such as drinks, fruits, cakes and breads, including notable items like orange cake and detox juices. Despite minor criticisms regarding limited homemade bread options and occasional overcrowding, the breakfast service is considered a significant highlight due to its variety, abundance and the attentive service staff.

Though dinner service receives mixed feedback, the Great Italian restaurant within the hotel is praised for its delicious and well-presented food. Guests appreciate the excellent service and the dining experience, although some note a need for greater menu variety and faster service during peak times. Despite occasional shortcomings, the overall dining experience remains positive.

The hotel’s rooms are another strong point, frequently lauded for their spaciousness, cleanliness and comfort. Many guests find the beds particularly comfortable with clean, high-quality bedding contributing to a restful stay. Modern facilities and well-maintained amenities enhance the overall accommodation experience, although a few guests mention minor issues such as key card malfunctions and lack of USB ports.

Intercity Teresópolis maintains a high standard of cleanliness throughout the hotel. Guests consistently commend the spotless rooms and common areas, as well as the diligent staff dedicated to ensuring a hygienic and comfortable environment. While there are occasional remarks about isolated areas needing more frequent cleaning, the general consensus is overwhelmingly positive.

The staff at Intercity Teresópolis receives high praise for their politeness, attentiveness and helpful nature. Guests frequently highlight exceptional service across all areas of the hotel, from the reception to housekeeping and the breakfast team. The friendly and professional demeanor of the staff significantly enhances the overall guest experience.

However, the free Wi-Fi service has garnered mixed reviews with some guests finding it reliable and fast, while others report unstable connections and poor signal quality. Similarly, the gym facility is seen as adequate but could benefit from additional equipment and better maintenance to meet guest expectations more effectively.

For families, Intercity Teresópolis is an excellent choice, offering a safe, clean and tranquil environment. The spacious accommodations and family-friendly amenities, alongside the hotel’s secure and serene setting, make it a favored option for those traveling with children.

In summary, Intercity Teresópolis provides a compelling blend of location, comfort, cleanliness and service with only minor areas needing improvement. It stands out as a modern, well-maintained hotel that caters well to both leisure and business travelers, promising a comfortable and enjoyable stay.
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Family Friendly Hotel
This hotel offers spacious rooms and a variety of facilities, including a game room and a playground. It is conveniently located with easy access to nature and city life, making it ideal for families.

Dog Friendly Hotel
This hotel is known to be pet-friendly and offers standard amenities such as room service, a restaurant, and a fitness center, making it a convenient choice for travelers with dogs. Its central location provides easy access to local attractions.

Business Hotel
This hotel provides a business center and complimentary newspapers in the lobby. It also includes amenities such as room service, a 24-hour front desk, and laundry services, catering to the needs of business travelers.

Accessible Hotel
This hotel is recognized as an accessible hotel in Teresópolis, offering wheelchair accessibility and a wheelchair-accessible path of travel. Standard rooms are available for people with disabilities (PCD), including a Standard Twin Room with Disability Access, and bathrooms feature raised toilets.

Hotel with Gym
The hotel features a free gym and a dedicated wellness center for exercise. Its convenient location also provides easy access to the Teresópolis Golf Club for additional fitness opportunities.

4-Star Hotel
This hotel has a great location in the city center. It is located in a national park, within a 15-minute walk of Pine Hill and Church of Santa Tereza. It also offers a health club and bicycles to rent.

Room Types
Standard Double - 1 Queen Bed Air-conditioned room with a minibar.

Luxury Double - 1 King Bed This double room has a minibar and air conditioning.

Standard Twin - 2 Twin Beds Air-conditioned room with cable TV and a minibar.

Standard Triple - 1 Queen Bed and 1 Single Bed This air-conditioned triple room is comprised of a flat-screen TV with cable channels and a private bathroom. The unit has 2 beds.

Premium Double - 1 King Bed and 1 Sofa bed The spacious suite features 1 bedroom and 1 bathroom with a shower and free toiletries. This suite has air conditioning, a minibar and a flat-screen TV with cable channels. The unit offers 2 beds.

Standard PwD Disability Access - 2 Single Beds Providing free toiletries, this double room includes a private bathroom with a shower and a hairdryer. This double room is air-conditioned and features a wardrobe and a safe deposit box. The unit offers 2 beds.

Guest Reviews
8.9
Excellent
Location
Set in the heart of Teresópolis, Intercity Teresópolis offers an enviable location that guests repeatedly praise. This centrally located hotel is in close proximity to a wide array of shops, restaurants and local attractions, making it a convenient choice for travelers. Its position offers easy access to public amenities and is within walking distance to the city center, City Hall and bus station. Guests frequently highlight the quiet and pleasant neighborhood of Agriões, providing a serene atmosphere away from the hustle and bustle while still being close to everything essential.

The location is particularly noted for its peaceful residential street, which ensures a quiet stay while still being just a stone's throw away from the main avenue. Visitors appreciate the convenience of having several restaurants, supermarkets, bakeries and markets nearby, making it easy to explore the local cuisine and culture. The area is also well-secured, adding an extra layer of comfort for guests.

Besides the prime location, the hotel is celebrated for its cleanliness, comfort and modern facilities. The friendly and attentive staff further enhance the stay, providing excellent customer service along with a generous and diverse breakfast to start the day right.

In summary, Intercity Teresópolis stands out for its exceptional location and convenience, making it a top choice for those looking to explore the vibrant city of Teresópolis with ease.

Breakfast
At the Intercity Teresópolis, breakfast has become a highlight for many guests, consistently earning praise for its variety, abundance and delicious offerings. The morning spread features an excellent assortment of drinks, fruits, cakes and breads, including some standout options like a tasty orange cake and detox juices. Guests particularly commend the high-quality products and the hearty nature of the breakfast, which caters to diverse dietary preferences.

It's not all perfect, though. Some guests feel that the breakfast lacks homemade bread options and that it could benefit from more variety. Others mention the occasional overcrowding in the breakfast area and the slow replenishment of certain items. Despite these minor drawbacks, the overall sentiment is overwhelmingly positive with many guests finding the breakfast to be well-organized and satisfying.

The service is frequently mentioned as a plus with attentive staff ensuring a pleasant breakfast experience. From quick replenishments to accommodating specific dietary needs, the team does its best to provide a comfortable and enjoyable start to the day.

In summary, the breakfast at Intercity Teresópolis is largely celebrated for its comprehensive range, quality and the diligence of the service staff. While there's room for improvement, particularly in terms of variety and managing busy times, it remains a significant and enjoyable part of the hotel experience for many visitors.

Dinner
At Intercity Teresópolis, the restaurant experience offers a mix of highlights and areas for improvement. The in-house dining options have been well-received with many guests praising the Great Italian restaurant for its delicious and well-presented food. Breakfast consistently receives high marks for its variety and taste with diners appreciating the comfortable ambiance of the dining area.

While the service at the restaurant tends to be excellent and the staff skilled and courteous, there are a few reported shortcomings. Some guests have noted a lack of variety on the dinner menu and occasional delays in service. There have been mentions of dinner-specific issues such as the unavailability of basic items during special events and a few instances where room service was found to be confusing or closed earlier than expected.

Despite these points, the overall dining experience remains largely positive, especially for those enjoying the Great Italian restaurant and the breakfast offerings. The excellent service and tasty meals create a generally satisfying dining atmosphere at the hotel, even if there is room for minor improvements.

Rooms
Intercity Teresópolis is highly praised for its spacious, clean and comfortable rooms. Guests frequently mention the impeccable cleanliness and modern facilities, which contribute to an overall sense of well-being throughout their stay. The rooms are often described as large and cozy, offering enough space for families and even pets with ample furniture to accommodate various needs. Many guests appreciate the quiet and serene environment, making it a suitable choice for both leisure and business travelers.

Comfort is a standout feature with numerous mentions of super comfortable beds, excellent pillows and spacious bathrooms. The hotel rooms are noted for their modernity with updated interiors and well-equipped amenities, contributing to the overall pleasant experience. Despite a few minor criticisms, such as key card issues, lack of USB ports and occasional maintenance needs, the general sentiment is overwhelmingly positive.

The hotel's location is also a strong point, as it offers convenience alongside cleanliness and comfort. Friendly and attentive staff further enhance the experience, addressing guests' needs promptly and efficiently. Some guests highlighted minor inconveniences, such as the absence of soundproofing and occasional confusion with reservations, but these do not overshadow the many positive aspects of the accommodations.

Overall, Intercity Teresópolis presents itself as a modern, comfortable and well-maintained hotel with excellent room quality, making it a great option for visitors seeking quality accommodations in Teresópolis.

Beds
At Intercity Teresópolis, the comfort of the beds is a standout feature frequently praised by guests. With numerous mentions of very comfortable, huge and king-size beds, the hotel ensures a restful night's sleep. The clean, high-quality white sheets and soft, clean bedding further enhance the sleeping experience. Guests appreciate the excellent, superb and wonderful beds, along with good pillows contributing to overall comfort.

Rooms are consistently described as clean, pleasant and spacious, complemented by the comfortable and standard hotel beds and duvets. The beds are often highlighted as sturdy and well-made, providing ample space which adds to the overall comfort. Despite a few remarks about soft or too-soft mattresses and occasional bedding issues, the general consensus points to a very satisfying sleep experience.

Intercity Teresópolis scores highly in bed comfort, making it an attractive choice for travelers prioritizing a good night's rest amidst their travels.

Cleanliness
Intercity Teresópolis consistently earns high praise for its remarkable cleanliness. Guests frequently comment on the impeccable state of the hotel, noting that everything from the rooms to the common areas is kept in pristine condition. Many reviews highlight that the hotel is very clean and well-organized with spotless facilities and fresh linens provided daily. The rooms are often described as comfortable, spacious and well-maintained, contributing to an overall sense of well-being.

Visitors appreciate the seamless implementation of hygiene protocols, especially during pandemic times, which ensures a safe environment for all guests. The staff also receive positive mentions for their friendliness and dedication to maintaining the hotel's high standards of cleanliness.

However, a few reviews mention less satisfactory cleaning in specific areas, such as poor air conditioning filter conditions or the need for more frequent housekeeping. Despite these occasional remarks, the general consensus remains highly favorable with guests feeling confident and content in the hotel's cleanliness and comfort.

In summary, Intercity Teresópolis is highly regarded for its superb cleanliness, well-maintained facilities and diligent staff, making it a top choice for travelers seeking a clean and comfortable stay.

Staff
Intercity Teresópolis boasts exceptional service across various aspects of its operations with the staff consistently earning high praise from guests. Throughout the guest reviews, the words polite, attentive and helpful frequently emerge, underscoring the high standards of hospitality that visitors can expect. The reception team, in particular, is noted for their courteous and professional demeanor, ensuring a smooth and friendly check-in and check-out experience.

The attentiveness of the staff extends beyond the front desk to include the breakfast team and housekeeping, who are described as prompt, efficient and always willing to assist. Guests have repeatedly highlighted the friendliness and hospitality that permeate interactions throughout the hotel.

Friendly faces and warm welcomes are the norm with several staff members being commended for their exceptional service skills. Reviews emphasize an all-round exceptional team effort, from reception to breakfast service, maintaining cleanliness and providing comfort. Notably, certain staff members like Gelson during breakfast, stand out for their exceptional service, further enhancing the guest experience.

Despite a few reports of substandard service and occasional unfriendly personnel, the overwhelming majority of guest feedback paints a picture of a well-organized, clean and professionally managed hotel. The consistent politeness and readiness of the staff to help and attend to guest needs make Intercity Teresópolis a commendable choice for travelers seeking reliable and friendly service during their stay.

Wi-Fi
Intercity Teresópolis has received mixed reviews regarding its Wi-Fi service. Some guests found the Wi-Fi to be great, good quality and very good, praising its reliability and speed. Others, however, encountered significant issues, reporting unstable connections, frequent drops and poor signal quality, particularly in the rooms. Several reviews specifically mentioned that the internet didn't work at all at times with some noting limitations such as low download speeds and the need to re-login with a username and password. Despite the sporadic positive feedback about the internet's performance, many guests highlighted the necessity for improvement, indicating inconsistent experiences across the board.

Gym
Intercity Teresópolis offers a gym facility that has received mixed feedback from its guests. While some appreciate the presence of a gym, noting it as good and basic but correct, others have highlighted several areas needing improvement. The gym is described as quite minimalistic with limited equipment such as just two treadmills and an outdated gym bicycle. There are mentions of the facility being very simple and requiring better maintenance. Some guests were disappointed by the absence of amenities like a hot pool, sauna and a water filter in the gym. Overall, it is suggested that the gym could benefit from adding more equipment and improving its current state to better meet guests' expectations.

Family
For families seeking a relaxing and welcoming environment, Intercity Teresópolis stands out as an excellent choice. Guests frequently highlighted its family-friendly atmosphere, making it an appealing option for those traveling with children. The hotel caters well to family needs, providing a safe and clean environment, which many reviewers appreciated. The tranquility of the hotel offers a pleasant escape, allowing families to enjoy their stay without disturbance.

The spacious accommodations and overall cleanliness were commonly praised, providing comfort during short trips or extended stays. The hotel’s location in the upper part of the city, combined with available bicycles for exploring, adds an element of adventure and leisure, ideal for family outings.

Security is another crucial aspect that guests valued with numerous mentions of a safe setting for families and kids. The combination of a clean, secure and tranquil environment, alongside the hotel’s family-centric approach, ensures the Intercity Teresópolis is highly recommended for family visits.

While some guests noted that the price was a bit higher compared to previous stays, the overall experience seems to justify the cost, particularly for those prioritizing safety and family-friendly amenities. For those planning another family trip, this hotel remains a top consideration.

4 Star
Intercity Teresópolis is generally regarded as a high-quality hotel with more comfortable decor than the typical Ibis standard. Guests have praised its excellent cost-benefit ratio and good location, along with decent infrastructure and facilities that cater well to both leisure and business travelers. The hotel performs well in terms of overall service and includes functional facilities, which many visitors found fitting for a four-star establishment.

However, there are mixed opinions regarding its star rating. While some guests firmly believe the hotel meets four-star standards with good coffee and a satisfying shower experience, others feel it falls short in some areas. Complaints include issues with cleanliness, comfort and specific aspects like the condition of the building and clarity around paid parking.

Additionally, the hotel lacks amenities such as free parking and a pool, which some guests expected from a four-star venue. The high cost for certain services has also been noted and there have been occasional disappointments related to room allocation. Overall though, Intercity Teresópolis seems to offer a pleasing experience that aligns well with its four-star rating for many travelers.

Business
Intercity Teresópolis stands out as an excellent choice for business travelers, characterized by its modern, Ibis-style rooms and the high efficiency of its staff. It is praised as a suitable, business-friendly hotel, consistently meeting expectations within the Intercity network. Guests appreciate the hotel's flexibility with check-in and check-out times, which adds convenience for those on tight schedules.

While the hotel offers only basic services, it ensures prompt assistance and a satisfactory adherence to pandemic protocols, enhancing overall guest satisfaction. The premium rooms, noted for their capacity to accommodate up to seven people in separate areas, add value for those who prioritize comfort. Despite minor inconveniences like a small, slow elevator, the overall experience at Intercity Teresópolis is highly regarded for business trips.

Its facilities provide a conducive environment for business meetings and many guests find it a perfect place for both leisure and business-related stays.

Accessible
Intercity Teresópolis appears to offer good accessibility features for guests with disabilities, based on several guest reviews. The hallways and corridors are well-maintained and the hotel boasts modern facilities equipped with all necessary tools for accessibility. The entrance and various locations within the hotel are easily accessible by multiple options, including ramps and elevators. The gym is wheelchair accessible and there are rooms and services specially designed for those with disabilities.

Most guests found the hotel to be accessible everywhere with operational elevators and friendly, polite employees contributing to an accommodating atmosphere. However, there were a few issues noted, such as the occasional unavailability of handicap-accessible rooms and a small elevator which could be problematic for some guests. Despite these minor drawbacks, many would return with their families, indicating a generally positive experience overall when it comes to accessibility.

Dog Friendly
Intercity Teresópolis scores well with guests for its dog-friendly policies, allowing their canine companions to join them during their stay. While the hotel offers a pet-friendly room and provides fair and appropriate pet amenities, there are some limitations. Pets are only permitted to stay in the hotel room and are not allowed in certain common areas, particularly the restaurant, despite its comfortable outdoor space. This appears inconsistent with the otherwise welcoming pet policy. Additionally, guests have noted some issues with the cleaner, but overall, the hotel's central location and the acceptance of small dogs make it a favorable choice for pet owners. The charges for a dog's stay are deemed reasonable by some, although it's an added cost. Despite some concerns about the unpreparedness to receive pets and occasional dog barking, the experience for families with pets is generally positive.


No, Intercity Teresópolis doesn't have any pool.

No, a spa isn't available at Intercity Teresópolis.

Yes, Intercity Teresópolis welcomes dogs.

No, parking facilities aren't available at Intercity Teresópolis.

Yes, Intercity Teresópolis has a gym.

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